service CHEVROLET SILVERADO 2017 3.G Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 33
Seats and Restraints . . . . . . . . . . . 56
Storage . . . . . . . . . . . . . . . . . . . . . . . 115
Instruments and Controls . . . . . . 119
Lighting . . . . . . . . . . . . . . . . . . . . . . . 171
Infotainment System . . . . . . . . . . 181
Climate Controls . . . . . . . . . . . . . . 237
Driving and Operating . . . . . . . . . 246
Vehicle Care . . . . . . . . . . . . . . . . . . 350
Service and Maintenance . . . . . 451
Te c h n i c a l D a t a . . . . . . . . . . . . . . . . 4 6 7
Customer Information . . . . . . . . . 472
Reporting Safety Defects . . . . . . 483
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 486
Index . . . . . . . . . . . . . . . . . . . . 496

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
2 Introduction
Introduction
The names, logos, emblems,slogans, vehicle model names, andvehicle body designs appearing inthis manual including, but not limitedto, GM, the GM logo, CHEVROLET,the CHEVROLET Emblem,SILVERADO, and Z71 aretrademarks and/or service marks ofGeneral Motors LLC, itssubsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,substitute the name“GeneralMotors of Canada Company”forChevrolet Motor Division wherever itappears in this manual.
This manual describes features thatmay or may not be on the vehiclebecause of optional equipment thatwas not purchased on the vehicle,model variants, countryspecifications, features/applicationsthat may not be available in yourregion, or changes subsequent tothe printing of this owner manual.
If the vehicle has the Duramax®
diesel engine, see the Duramaxdiesel supplement for additional andspecific information on this engine.
If the vehicle has the bi-fuel engine,see the Silverado/Sierra Bi-Fuelsupplement for additional andspecific information on this engine.
For an eAssist vehicle, see theSilverado/Sierra eAssistsupplement.
Refer to the purchasedocumentation relating to yourspecific vehicle to confirm thefeatures.
Keep this manual in the vehicle forquick reference.
Canadian Vehicle Owners
AFrenchlanguagemanualcanbeobtained from your dealer, atwww.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire dece guide en français auprès duconcessionnaire ou à l'adressesuivante:
Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170USA
Litho in U.S.A.Part No. 23476161 A First Printing©2016 General Motors LLC. All Rights Reserved.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Introduction 3
Using this Manual
To q u i c k l y l o c a t e i n f o r m a t i o n a b o u tthe vehicle, use the Index in theback of the manual. It is analphabetical list of what is in themanual and the page number whereit can be found.
Danger, Warning, and
Caution
Warning messages found on vehiclelabels and in this manual describehazards and what to do to avoid orreduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
Acirclewithaslashthroughitisasafety symbol which means“DoNot,”“Do not do this,”or“Do not letthis happen.”
Symbols
The vehicle has components andlabels that use symbols instead oftext. Symbols are shown along withthe text describing the operation orinformation relating to a specificcomponent, control, message,gauge, or indicator.
M:Shown when the ownermanual has additional instructionsor information.
*:Shown when the servicemanual has additional instructionsor information.
0:Shown when there is moreinformation on another page—“see page.”

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
4 Introduction
Vehicle Symbol Chart
Here are some additional symbolsthat may be found on the vehicleand what they mean. For moreinformation on the symbol, refer tothe Index.
0:Adjustable Pedals
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
g:Audio Steering Wheel Controlsor OnStar®(if equipped)
$:Brake System Warning Light
":Charging System
I:Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_:Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+:Fuses
3:Headlamp High/Low-BeamChanger
(:Heated Steering Wheel
j:LATCH System Child Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
g:Outside Power FoldawayMirrors
O:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_:To w / H a u l M o d e
d:Traction Control/StabiliTrak®
a:Under Pressure
M:Windshield Washer Fluid

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
24 In Brief
MENU :Press to select a menu.
g:Press to seek the previousstation or track.
l:Press to seek the next stationor track.
See“Base Radio”inOverview(Base Radio with Touchscreen)0183orOverview (BaseRadio)0184.
Base Radio with Touchscreen
O:Press to turn the system on.Press and hold to turn it off. Whenon, press to mute; press again tounmute. Turn to increase ordecrease the volume.
{:Press to go to the Home Page.
7:Press to seek the previousstation or track.
6:Press to seek the next stationor track.
See“Base Radio with Touchscreen”inOverview (Base Radio withTo u c h s c r e e n )0183orOverview(Base Radio)0184.
Setting the Clock
SeeClock0123.
Satellite Radio
Vehicles with a SiriusXM®satelliteradio tuner and a valid SiriusXMsatellite radio subscription canreceive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio servicebased in the 48 contiguous UnitedStates and 10 Canadian provinces.SiriusXM satellite radio has a widevariety of programming andcommercial-free music, coast tocoast, and in digital-quality sound.AfeeisrequiredtoreceivetheSiriusXM service.
For more information refer to:
.www.siriusxm.com or call1-888-601-6296 (U.S.).
.www.siriusxm.ca or call1-877-438-9677 (Canada).
SeeSatellite Radio (Base Radio)0193orSatellite Radio (BaseRadio with Touchscreen)0193.
Portable Audio Devices
This vehicle may have a 3.5 mm(1/8 in) auxiliary input jack and USBports in the center console orarmrest. There may be a USB portin the upper glove box. Externaldevices such as iPods®,laptopcomputers, MP3 players, and USBstorage devices may be connected,depending on the audio system.
SeeUSB Port (Base Radio)0199orUSB Port (Base Radio withTo u c h s c r e e n )0201andAuxiliaryJack0207.
Bluetooth®
The Bluetooth®system allows userswith a Bluetooth-enabled cell phoneto make and receive hands-freecalls using the vehicle audio systemand controls.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
36 Keys, Doors, and Windows
5. Repeat Steps 2–4twomoretimes. After the third time, turnto ON/RUN; the key is learnedand all previously known keyswill no longer work with thevehicle.
6. To learn a second key, turn toOFF, insert the second key tobe learned, and rotate toON/RUN.
After two keys are learned, theremaining keys can be learned byfollowing the procedure in“Programming with TwoRecognized Keys.”
The key has a bar-coded key tagthat the dealer or qualified locksmithcan use to make new keys. Storethis information in a safe place, notin the vehicle.
See your dealer if a replacementkey or additional key is needed.
If it becomes difficult to turn a key,inspect the key blade for debris.Periodically clean with a brushor pick.
With an active OnStar subscription,an OnStar Advisor may remotelyunlock the vehicle. SeeOnStarOverview0486.
Remote Keyless Entry
(RKE) System
SeeRadio FrequencyStatement0482.
If there is a decrease in the RemoteKeyless Entry (RKE) operatingrange:
.Check the distance. Thetransmitter may be too far fromthe vehicle.
.Check the location. Othervehicles or objects may beblocking the signal.
.Check the transmitter's battery.See“Battery Replacement”laterin this section.
.If the transmitter is still notworking correctly, see yourdealer or a qualified technicianfor service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions maywork up to 60 m (197 ft) away fromthe vehicle.
Other conditions can affect theperformance of the transmitter. SeeRemote Keyless Entry (RKE)System036.
With Remote Start (without
Remote Start Similar)
/:If equipped,/is used to startthe engine from outside the vehicleusing the RKE transmitter. SeeRemote Vehicle Start038.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
46 Keys, Doors, and Windows
The security light, in the instrumentcluster, comes on if there is aproblem with arming or disarmingthe theft-deterrent system.
When trying to start the vehicle, thesecurity light comes on briefly whenthe ignition is turned on.
If the engine does not start and thesecurity light stays on, there is aproblem with the system. Turn theignition off and try again.
If the engine still does not start, andthe key appears to be undamaged,try another ignition key. It may benecessary to check the fuse. SeeFuses0390.Iftheenginestilldoesnot start with the other key, thevehicle needs service. If the vehicledoes start, the first key may befaulty. See your dealer.
It is possible for the immobilizersystem to learn new or replacementkeys. Up to eight keys can beprogrammed for the vehicle. Toprogram additional keys, seeKeys033.Toprogramadditionaltransmitters, seeRemote KeylessEntry (RKE) System Operation036.
Do not leave the key or device thatdisarms or deactivates the vehicletheft system in the vehicle.
See your dealer to get a new keyblank cut exactly as the ignition keythat operates the system.
Exterior Mirrors
Convex Mirrors
{Warning
Aconvexmirrorcanmakethings,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convexshaped. A convex mirror's surface iscurved so more can be seen fromthe driver seat.
Manual Mirrors
If equipped, adjust manual mirrorsby moving the mirror up and downor left to right to see a little of theside of the vehicle and to have aclear view behind the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
62 Seats and Restraints
Automatically Recalling MemoryPositions (Auto Recall)
If programmed on in the vehiclepersonalization menu, the Auto(Automatic) Memory Recall featureautomatically recalls the currentdriver’spreviouslystored1or2position when the ignition ischanged from OFF to ON/RUN orACC/ACCESSORY.
See“Auto Memory Recall”under“Comfort and Convenience”inVehicle Personalization0160.
To s t o p r e c a l l m o v e m e n t , p r e s s o n eof the memory, power mirror orpower seat controls; or press theadjustable pedal control (ifequipped).
RKE transmitters are not labeledwith a number. If your memory seatposition is stored to 1 or 2 but thisposition is not automaticallyrecalling, then store your positionsto the other button or switch RKEtransmitters with the other driver.
Easy Exit Recall
If programmed on in the vehiclepersonalization menu, the easy exitfeature automatically recalls the
previously storedB(Exit) position.
See“Storing Memory Positions”listed previously. See alsoVehiclePersonalization0160.
Easy exit recall automaticallyactivates when one of the followingoccurs:
.The vehicle is turned off and thedriver door is opened within ashort time.
.The vehicle is turned off with thedriver door open.
To s t o p r e c a l l m o v e m e n t , p r e s s o n eof the memory, power mirror orpower seat controls; or press theadjustable pedal control (ifequipped).
Obstructions
If something has blocked the driverseat and/or adjustable pedals whilerecalling a memory position, therecall may stop. Remove theobstruction. Then do one of thefollowing:
.For manual or automatic recallpositions, press and hold theappropriate manual control fortwo seconds. Try recalling againby pressing the appropriatememory button.
.For exit recall position, pressand hold the appropriate manualcontrol for the exit feature notrecalling for two seconds. Thentry recalling the exit positionagain.
If the memory position is still notrecalling, see your dealer forservice.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
80 Seats and Restraints
{Warning
Acrashsevereenoughtoinflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough toinflate the airbag, windshields arebroken by vehicle deformation.Additional windshield breakage mayalso occur from the front outboardpassenger airbag.
.Airbags are designed to inflateonly once. After an airbaginflates, you will need some newparts for the airbag system.If you do not get them, the
airbag system will not be thereto help protect you in anothercrash. A new system will includeairbag modules and possiblyother parts. The service manualfor the vehicle covers the needto replace other parts.
.The vehicle has a crash sensingand diagnostic module whichrecords information after acrash. SeeVehicle DataRecording and Privacy0484andEvent DataRecorders0484.
.Let only qualified technicianswork on the airbag systems.Improper service can mean thatan airbag system will not workproperly. See your dealer forservice.
Airbag On-Off Switch
If the passenger side instrumentpanel endcap has the switchpictured in the following illustration,the vehicle has an airbag on-offswitch that you can use to manually
turn on or off the front outboardpassenger frontal airbag. SeeInstrument Panel06.
If the vehicle does not have anairbag on-off switch, it may have apassenger sensing system. SeePassenger Sensing System082.
This switch should only be turned tothe off position if the person in thefront outboard passenger position isamemberofapassengerriskgroupidentified by the nationalgovernment as follows:
Infant. An infant (less than 1 yearold) must ride in the front seatbecause:
.My vehicle has no rear seat;

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
82 Seats and Restraints
you know that the front outboardpassenger frontal airbag is off. SeeAirbag On-Off Light0136.Thefrontoutboard passenger airbag willremain off until you turn it back onagain.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
To h e l p a v o i d i n j u r y t o y o u r s e l f o r
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light0135for more information,
including important safety
information.
To t u r n t h e f r o n t o u t b o a r d p a s s e n g e rfrontal airbag on again, insert theignition key into the switch, push in,and move the switch to the onposition.
The front outboard passengerfrontal airbag is now enabled(may inflate). SeeAirbag On-OffLight0136.
Passenger Sensing
System
If the vehicle has one of thefollowing indicators, then the vehiclehas a passenger sensing system forthe front outboard passengerposition, unless there is an airbagon-off switch on the instrumentpanel endcap. If there is an airbagon-off switch, the vehicle does not
have a passenger sensing system.SeeAirbag On-Off Switch080formore information.
The passenger airbag statusindicator will light on the overheadconsole when the vehicle is started.
United States
Canada and Mexico
The words ON and OFF, or thesymbol for on and off, will be visibleduring the system check. When thesystem check is complete, either theword ON or OFF, or the symbol foron or off, will be visible. SeePassenger Airbag StatusIndicator0137.