CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
440 Service and Maintenance
Caution (Continued)
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
. Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 200. .
Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel (Except
6.2L V8 Engine) 0281 or
Recommended Fuel (6.2L
V8 Engine) 0281.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain
. Frequently towing a trailer
. Used for high speed or
competitive driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0330.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 441
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0339.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0387.
. Inspect the tires for wear. See
Tire Inspection 0396.
. Check the windshield washer
fluid level. See Washer Fluid
0 354.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0341.
Engine Air Filter Change
When the REPLACE AT NEXT OIL
CHANGE message displays, the
engine air filter should be replaced
at the next engine oil change. When
the REPLACE ENGINE AIR FILTER
SOON message displays, the
engine air filter should be replaced
at the earliest convenience. Reset
the engine air filter life system after
the engine air filter is replaced. See
Engine Air Filter Life System 0343.
Passenger Compartment Air
Filter
The passenger compartment air
filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle. The filter should be replaced as part
of routine scheduled maintenance.
Inspect the passenger compartment
air filter every 36 000 km/
22,500 miles or two years,
whichever comes first. Replace if
necessary. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 53 km (33 mi). See
Driver Information Center (DIC)
(Base Level)
0148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149 for
hourmeter, if equipped.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
442 Service and Maintenance
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation 0396.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0339 and
Engine Oil Life System 0341.
. If equipped with the engine air
filter life system, check the air
filter life percentage.
If necessary, replace the engine
air filter and reset the engine air filter life system. See
Engine Air
Filter Life System 0343. If the
vehicle is not equipped with the
engine air filter life system,
inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0344.
. Check engine coolant level. See
Cooling System 0346.
. Check windshield washer fluid
level. See Washer Fluid 0354.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0387.
. Inspect tire wear. See Tire
Inspection 0396.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0429.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 429. If equipped with grease fittings, lubricate the suspension
and steering components every
other oil change for normal
usage and every oil change for
severe usage.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect drive shafts for
excessive wear, lubricant leaks
or damage including: tube dents,
cracks, constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
missing or loose fasteners.
. Check restraint system
components. See Safety System
Check 071.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 443
.Lubricate body components. See
Exterior Care 0429.
. Check starter switch. See Starter
Switch Check 0362.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0363.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0363.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 363.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0365. .
Inspect sunroof track and seal,
if equipped. See Sunroof051.
. Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 407.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. See Tire Changing
0 407.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
444 Service and Maintenance
Additional Required ServicesMaintenance Schedule
Additional Required
Services - Normal
12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed. Check
engine air filter life percentage and status.
Change engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
If the vehicle is not equipped with the engine air
filter life system, replace engine air cleaner
filter. (2)@ @@
Inspect evaporative control system. (3)@@@
Replace spark plugs. Inspect spark plug wires.
(Except 2.7L L4 Turbo Engine)@
Replace spark plugs. Inspect spark plug wires.
(2.7L L4 Turbo Engine Only)@ @
For GVW under 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@
For GVW over 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 445
Maintenance Schedule
Additional Required
Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Replace hood gas struts and tailgate
dampener. (9)@ @
Replace air conditioning desiccant. (10)
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter. (2)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0344.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced. (5)
Or every five years, whichever
comes first. See Cooling System
0 346.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0357.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0364.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0365.
(10) Replace air conditioning
desiccant every seven years.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
446 Service and Maintenance
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed. Check
engine air filter life percentage and status.
Change engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
If the vehicle is not equipped with the engine air
filter life system, replace engine air cleaner
filter. (2)@ @@
Inspect evaporative control system. (3)@@@
Replace spark plugs. Inspect spark plug wires.
(Except 2.7L L4 Turbo Engine)@
Replace spark plugs. Inspect spark plug wires.
(2.7L L4 Turbo Engine Only)@ @
Change automatic transmission fluid and filter.@@@
For GVW under 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@@@
For GVW over 3 900 kg (8,600 lb), change
transfer case fluid, if equipped with 4WD. (4)@@@@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood gas struts and tailgate
dampener. (9)@ @
Replace air conditioning desiccant. (10)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 447
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter.
(2) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0344.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
(5)
Or every five years, whichever
comes first. See Cooling System
0 346.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0357.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0364.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0365.
(10) Replace air conditioning
desiccant every seven years.Special Application
Services
. Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving.
Repeat this service whenever a
tire/wheel is serviced or
removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 429.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
448 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0451 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Service and Maintenance 449
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0434 and
Exterior Care 0429.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.