infotainment CHEVROLET SILVERADO EV 2024 Service Manual
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To turn RDS features on or off, see "Audio
Settings" previously.
The following RDS features may be
supported by radio broadcasters in your
listening area:
RDS features
.Display radio station call letters
.Display messages from radio stations
.Provide radio station category information
(when available)
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required and Terms and Conditions
accepted. Connected vehicle services vary by
model and require a complete working
electrical system, cell reception, and GPS
signal.
Reference the SiriusXM user guide for use
and subscription information.
Playing SiriusXM Content
Touchr,j,ror[on the now playing
screen to rewind, pause, play, or fast
forward content.
Finding a Channel
From the SiriusXM now playing screen,
touch
oCH or CHpto open the SXM tuner
channel list. To directly tune to a channel, touch the
Tune icon to enter a channel number using
the keypad.
Browsing Content
Touch(to view different browsing
content.
Browse will include Channels, Music, On
Demand shows and episodes, Sports and
News content.
SiriusXM Settings
From the SiriusXM now playing screen,
touch the user settings icon in the upper
right to display the SiriusXM settings
The settings include subscription
information, help and support, and listener
preferences.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
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reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The multi-band roof antenna may be used
for radio, navigation, and other
communication systems, depending on the
equipped options. To ensure clear reception,
keep the antenna clear of obstructions, such
as snow and ice. If the vehicle has a
sunroof, and it is open, or a roof loaded
with cargo, reception may be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
The vehicle may be equipped with multiple
USB ports. Ports may also be used for
charging. Music may be played from a
connected USB device.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
USB Audio
To play music via USB:1. On the audio now playing page, touch source and select USB.
2. If there is no device connected, follow the screen prompts to connect the
device.
3. Supported media content will appear on the display.
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Bluetooth Audio
Music may be played from a connected
Bluetooth device.
Volume and song selection may be
controlled by using the infotainment
controls. If Bluetooth is selected and no
volume is present, check the volume setting
on the infotainment system or the
connected phone.
To play music via Bluetooth:1. On the audio now playing page, touch source and select the desired Bluetooth
device.
2. If there is no device connected, follow the screen prompts to pair the device.
3. Supported media content will appear on the display.
Manage Bluetooth Devices
Managing Bluetooth devices allows you to
add, delete, or select another paired device.
Only one Bluetooth device can be active at
a time.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account
0398 for details.
See Radio Frequency Statement 0404.
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. With an
applicable connected services plan, Google
Maps can be used offline when driving
through connectivity dead zones by
auto-downloading offline maps prior to
going offline. Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings
0166.
Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under Voice Recognition 0159.
Language and Units
To change the language and units, see
Settings 0166.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options. Alternatively, audible
voice directions and traffic alerts can be
muted by tapping sound icon on the turn
card during active navigation.
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Compass
The Google Maps orientation can be
changed between the direction currently
traveling, pointing north, and route
overview. Touch the compass to switch
between these options.
To recenter the map to the current location,
touch the location icon.
Super Cruise
If equipped, Super Cruise highlights routes in
a specific outline. SeeSuper Cruise0227.
Electric Vehicle (EV) Features with
Google Maps
When vehicle data is shared with Google,
some of the Maps features for EVs are as
follows:
.Estimated battery charge level at arrival
.Estimated minimum charging time in
order to reach destination
If the vehicle needs to be charged to reach a
destination, charging stations may
automatically be added to a route.
Maps
Auto-downloaded Maps
Google Maps downloads maps automatically
for use when not connected to the Internet.
Offline maps make map data available to
vehicle features regardless of connectivity.
These offline maps are only available with
an applicable connected services plan.
To turn on auto-download: 1. Open Google Maps.
2. Touch the settings icon.
3. Touch Privacy center, then select Offline maps.
4. Select Auto-download offline maps.
5. Check the Internet connection and wait for the download to finish.
Downloading Offline Maps 1. Open Google Maps.
2. Touch Settings, then Offline maps.
3. Touch the Select your own map square icon.
4. Adjust the map to cover the desired area to download.
5. Touch Download.
Navigation Symbols
The following are the most common
symbols that may appear in Google Maps.
This indicates the vehicle’s current location
and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide the
information by touching the pin one more
time. It will automatically time out if no
action is taken.
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A second pin in the menu is the route
overview. Touch this pin to show more
details of the destination or to remove the
destination.
Destination
Searching for a Destination
A destination can be searched using Google
Assistant.
To search for a destination without Google
Assistant:1. Open Google Maps.
2. Touch the Search field.
3. Enter the destination.
4. Touch the navigation icon.
Alternate Routes
Alternate routes are displayed as separate
lines. While in either turn-by-turn navigation
or on the route overview, touch the
suggested alternate route.
Adding a Stop on Route by Voice 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Touch the Google Assistant mic icon and say the destination to search by voice. 3. Select the desired search result from
the list.
4. Touch the Add stop icon.
Adding a Stop on Route by Category 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Select a category.
3. Select the desired search result from the list.
4. Touch the Add stop icon.
Adding a Home or Work Address
To edit a home or work address, an account
must be logged in. See Accounts under
Settings 0166.
1. Open Google Maps.
2. Touch Settings, then touch Edit home or work.
3. Enter the address.
Search by Category
Destinations can be searched by category,
such as restaurant or grocery store. 1. Open Google Maps.
2. Touch the search bar.
3. Touch Categories, then select a category. 4. Touch the desired location, then touch
the navigation icon.
Avoid Tolls, Highways, or Ferries 1. Open Google Maps.
2. Touch the settings icon.
3. Select Route options.
4. Select the desired options and then touch X to close.
An Alternative Way for General Route
Options 1. During active route guidance, touch Route Overview.
2. Select Route options.
3. Select the desired option and then touch X to close.
Traffic Layers 1. Open Google Maps.
2. Touch the settings icon.
3. Toggle between Traffic on or off.
Global Positioning System (GPS)
The current position of the vehicle is
determined by using satellite signals and
various vehicle signals.
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At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0158.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.
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To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation, and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the infotainment home
screen, or by using the wake up words “Hey
Google” or“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan or be able to connect to
an external WiFi in order to use the Google
Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments. 1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number. Direct commands are more clearly
understood by the system. An example of a
direct command is
“Call
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
Voice Recognition for the Radio
When voice is started, the voice recognition
commands for AM, FM, SiriusXM (if
equipped), and media apps (if supported) are
available.
“Play
radio station frequency identified in the
command (like “nine fifty”).
“Play
radio station frequency identified in the
command (like “one oh one point one”).
“Play channel
SiriusXM” :Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection.
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“Play
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system. The system can be used while the
vehicle is on . The range of the Bluetooth
system can be up to 9.1 m (30 ft). Not all
mobile devices support all functions and not
all mobile devices work with the Bluetooth
system. SeeOnline Account 0398 for more
information about compatible mobile
devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0149.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touch this option and the Phones screen will
display. See
“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page.
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3. If no mobile device is connected, touchManage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the “Add Phone”card will
just be a “+”card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones. First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch the Settings icon on the home page.
3. Touch Connections.
4. Touch Phone.
5. Touch Options under the connected phone.
6. Touch First to Connect from the cell phone’s settings menu. The settings will
be enabled for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.