maintenance CHEVROLET SILVERADO EV 2024 Owners Manual
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2024 Silverado EV
Silverado EV
Owner’s Manual
2024
United States
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 8
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 41
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Instruments and Controls . . . . . . . . . . . . . . . 96
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . . . . . . . . . . 147
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 174
Driving and Operating . . . . . . . . . . . . . . . . . . 180
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Service and Maintenance . . . . . . . . . . . . . . . 388
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 394
Customer Information . . . . . . . . . . . . . . . . . . 396
Reporting Safety Defects . . . . . . . . . . . . . . . 404
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Connected Services . . . . . . . . . . . . . . . . . . . . . 413
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 24SilveradoEV_enUS_16702912A_2023FEB27©2023 General Motors LLC. All Rights Reserved.
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Seats and Restraints 69
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 065.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0359 for
additional important information. If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See
Customer Assistance Offices 0398.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0113.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 061. See your dealer for
service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0113.
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Storage 93
Floor Console Storage
To access the floor console storage, lift
to open.
If equipped, there is a USB port and
auxiliary power outlet.
Luggage/Load Locations
Cargo Area
All-Weather Cargo Area
The vehicle's cargo area can be used in
many different configurations—cargo
panels on or off, midgate up or down, rear
glass in or out. It has features that resist
the elements and protect cargo. It is designed to quickly direct water out of the
cargo box. The top drain grates and midgate
drain help do this.
Even when all of these things are working
properly and the cover system is on, there
may be some instances (heavy rains,
automated car washes, etc.) when water can
collect in the following areas:
A. Top drain grates
B. Removable front drain grate (midgate
drain grate)
C. Water drainage area around both sides of the box and the tailgate side
D. Cargo floor
Maintenance and Cleaning
To ensure that the water management
system performs properly, be sure that the
midgate, tailgate, and cover system are fully
closed and that all parts are clean and not
blocked with debris. Follow the instructions
given next in this section for the proper
procedures on cleaning each item.
Top Drain Grates Cleaning
The top drain grates are located near the
rear window on both sides of the vehicle.
Clean the grates and drains if there is a
blockage.
Page 175 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
174 Climate Controls
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Maintenance
Passenger Compartment Air Filter . . . . . 178
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Climate Control Systems
Dual Automatic Climate Control System
Base Climate Controls
1. Driver and Passenger Temperature Controls
2. Heated Seat Controls (If Equipped)
3. Air Delivery Mode Controls
4. ON/OFF (Power)
5. Heat
6. A/C (Air Conditioning) 7. Recirculation
8. Fan Control
9. Rear Window Defogger (If Equipped) or
Heated Mirrors (If Equipped)
10. MAX Defrost
11. AUTO (Automatic Operation)
Page 179 of 429

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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178 Climate Controls
To close the front A/C vents, move the
sliding knobs to the full down position for
vertical slats or away from you for
horizontal slats.
To close the rear A/C vents, move the
sliding knobs to the full inboard position.
Operation Tips
.Clear away any ice, snow, or leaves from
air inlets at the base of the windshield
that could block airflow.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Keep the path under the front seats clear
of objects to help circulate the air inside
of the vehicle more effectively.
.Use of non-GM approved hood deflectors
can adversely affect system performance.
Check with your dealer before adding
equipment to the outside of the vehicle.
.Do not attach any devices to the air vent
slats. Doing so restricts airflow and may
cause damage to the air vents.
Maintenance
Passenger Compartment Air Filter
The filter reduces the dust, pollen, and other
airborne irritants from outside air that is
pulled into the vehicle.
The filter should be replaced as part of
routine scheduled maintenance. See
Maintenance Schedule0389. To find out
what type of filter to use, see Maintenance
Replacement Parts 0392.
1. Open the lower glove box door
completely.
2. Push the dampener arm to the left untilit releases the glove box.
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Climate Controls 179
3. Press the sides of the glove box doorinward and rotate the door downward to
remove.
4. Pull lever on left side of the filter doorand slide left, then remove the door.
Remove the old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional assistance is
needed.
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.
During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. See Maintenance Schedule
0 389.
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
182 Driving and Operating
Keep the inside of the windows clean to
reduce fogging. Turn off the front defroster
and rear defogger when they are not
needed.
Avoid driving with the windows open at
highway speeds.
Use the battery gauge on the instrument
cluster to view the effect of climate control
settings on your estimated driving range.
SeeBattery Gauge (High Voltage) 0110.
Outside Temperature
In cold weather conditions, it is best to plug
in the vehicle overnight, then remote start
the vehicle.
Allow the vehicle to warm up for
20 minutes before driving.
If possible, use a level 2 (240 volt) high
power charge station for best results. This
allows the interior of the vehicle and high
voltage battery to warm to the optimal
temperature.
In colder temperatures, while these
efficiency tips will help, the driving range
will be lower due to higher energy usage
including energy spent heating the cabin.
Vehicle Charging/Maintenance
Charging
Keep the vehicle plugged in, even when fully
charged, to maintain the battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold.
Maintenance
Always keep the tires properly inflated and
aligned.
Avoid unnecessary use of electrical
accessories. Power used for functions other
than propelling the vehicle will reduce
driving range.
Cargo Weight
The weight of excess cargo in the vehicle
affects efficiency and driving range. Avoid
carrying more than is needed.
Using a rooftop carrier will reduce efficiency
due to additional weight and drag.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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184 Driving and Operating
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Electric Power Steering
The vehicle is equipped with an electric
power steering system, which reduces the
amount of effort needed to steer the
vehicle. It does not have power steering
fluid. Regular maintenance is not required.
If the power steering system overheats,
there will be a temporary reduced level of
steering assist until the system cools down.
For example, the system can overheat if the
steering wheel is held firmly for an
extended amount of time at the end of its
range of travel. The energy from the
additional power assist becomes heat.
Normal operation of the power steering
system will resume when the system
cools down.
If the power steering system malfunctions,
the power steering system will have no
steering assist and greater steering effort
may be required. See your dealer to resolve
the problem.
Curve Tips
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a hazard may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.The Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
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Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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186 Driving and Operating
.Underbody Camera System: Provides a
view of the area underneath the vehicle
to avoid obstacles during off-roading
events. SeeSurround Vision System 0247.
Before Driving Your Vehicle Off-Road
Read all the information about
four-wheel-drive vehicles in this manual.
Know the local laws that apply to off-road
driving.
Have all necessary maintenance and service
work completed.
Charge the vehicle and check inflation
pressure in all tires, including the spare,
if equipped.
Loading the Vehicle for Off-Road Driving
Caution
Placing tall or oversized items near or
against the spoiler or the lamp above the
truck bed can result in vehicle damage.
To prevent vehicle damage, properly store
cargo in the truck bed away from the
spoiler and the lamp using the cargo
tie-downs.
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly.
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise the
vehicle's center of gravity, making it
more likely to roll over. You can be
seriously or fatally injured if the
vehicle rolls over. Put heavy loads
inside the cargo area, not on the roof.
For more information about loading the
vehicle, see Vehicle Load Limits 0193 and
Tires 0344.
Environmental Concerns
Always use established trails, roads, and
areas that are reserved for public off-road
recreational driving. Obey all posted
regulations.
Do not damage shrubs, flowers, trees,
grasses, or disturb wildlife.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of what the
vehicle can and cannot do.
{Warning
Many hills are simply too steep for any
vehicle. Driving down hills can cause loss
of control. Driving across hills can cause a
rollover. You could be injured or killed.
Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions. If the
terrain ahead cannot be seen, get out of the
vehicle and walk the hill before driving
further.
When driving on hills:
.Use L (Low) mode and keep a firm grip on
the steering wheel.
.Maintain a slow speed.
{Warning
Driving to the top of a hill at high speed
can cause a crash. There could be a
drop-off, embankment, cliff, or even (Continued)