infotainment CHEVROLET TAHOE 2018 Owner's Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
334 Vehicle Care
FusesUsage
3 –
4 Accessory power outlet 4
5 –
6 –
7 –
8 Glove box
9 –
10 –
11 –
12 Steering wheel controls
13 Body control module 8
14 –
15 –
16 –
17 –
18 –
19 Body control module 4
20 Rear seat entertainment Fuses
Usage
21 Sunroof
22 –
23 –
24 –
25 –
26 Infotainment/Airbag
27 –/RF window switch/
Rain sensor
28 Obstacle detection/USB
29 Radio
30 –
31 –
32 –
33 –
34 –
35 –
36 Special equipment option B2
37 Special equipment option Fuses
Usage
38 Body control module 2
39 DC to AC inverter
40 –
41 –
42 –
43 –
44 Right door window motor
45 Front blower
46 Body control module 6
47 Body control module 7
48 Amplifier
49 Right front seat
50 Accessory power outlet 3
51 –
53 –
54 –
55 –
56 –

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
404 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 404
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 406
Customer Assistance for Text Telephone (TTY) Users . . . . . 407
Online Owner Center . . . . . . . . . 407
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 408
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 408
Scheduling Service Appointments . . . . . . . . . . . . . . . 410
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 410
Collision Damage Repair . . . . . 411
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 413
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 414
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 414
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 415
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 415
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 416
Event Data Recorders . . . . . . . . 416
OnStar . . . . . . . . . . . . . . . . . . . . . . . 417
Infotainment System . . . . . . . . . . 417
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
Customer Information 417
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 424.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 419
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
420 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 421
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
422 OnStar
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 423
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
432 Index
Chains, Tire . . . . . . . . . . . . . . . . . . . . 356
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 140
Charging System Light . . . . . . . . . 153
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 153
Ignition Transmission Lock . . . 317
Child Restraints Infants and Young Children . . . 107
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . .112
Older Children . . . . . . . . . . . . . . . . 105
Securing . . . . . . . . . . . . . . . . . 121, 123
Systems . . . . . . . . . . . . . . . . . . . . . . 109
Child-View Mirror . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . 325
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 378
Interior Care . . . . . . . . . . . . . . . . . . 382
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 192
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cluster, Instrument . . . . . . . . . . . . . 143
Collision Damage Repair . . . . . . . 411
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 127 Compass . . . . . . . . . . . . . . . . . . . . . . . 136
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 421
Control Hill Descent . . . . . . . . . . . . . . . . . . 244
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 242
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 157
Control of a Vehicle . . . . . . . . . . . . . 202
Convenience Net . . . . . . . . . . . . . . . 129
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 149
Cooling . . . . . . . . . . . . . . . . . . . . 192, 196
Cooling System . . . . . . . . . . . . . . . . . 305
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 410
Cruise Control . . . . . . . . . . . . . . . . . . 245 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Cruise Control, Adaptive . . . . . . . . 248
Cupholders . . . . . . . . . . . . . . . . . . . . . 127
Customer Assistance . . . . . . . . . . . 407
Offices . . . . . . . . . . . . . . . . . . . . . . . . 406
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 407 Customer Information
Service Publications
Ordering Information . . . . . . . . 413
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 404
D
Damage Repair, Collision . . . . . . . 411
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 417
OnStar . . . . . . . . . . . . . . . . . . . . . . . 417
Data Recorders, Event . . . . . . . . . 416
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . . . 202
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 423
Distracted Driving . . . . . . . . . . . . . . . 201
Dome Lamps . . . . . . . . . . . . . . . . . . . 187
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . 46
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 403
Driver Assistance Systems . . . . . 255

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
Index 435
Headlamps (cont'd)High-Beam On Light . . . . . . . . . . 159
High/Low Beam Changer . . . . . 183
Lamps On Reminder . . . . . . . . . 160
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 133
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 222
Heating . . . . . . . . . . . . . . . . . . . . 192, 196
High-Beam On Light . . . . . . . . . . . . 159
High-Speed Operation . . . . . . . . . . 344
Hill and Mountain Roads . . . . . . . . 210
Hill Descent Control (HDC) . . . . . 244
Hill Descent Control Light . . . . . . . 157
Hill Start Assist (HSA) . . . . . . . . . . 241
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 84
HVAC . . . . . . . . . . . . . . . . . . . . . . 192, 196I
Ignition Positions . . . . . . . . . . 217, 219
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 317
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 157
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 107
Infotainment . . . . . . . . . . . . . . . . . . . . 191
Infotainment System . . . . . . . . . . . . 417
Instrument Cluster . . . . . . . . . . . . . . 143
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 368
K
Keyless EntryRemote (RKE) System . . . . . 35, 41
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 30, 33
L
Labeling, Tire Sidewall . . . . . . . . . . 338 Lamps
Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 186
Daytime Running (DRL) . . . . . . 184
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 187
Exterior Controls . . . . . . . . . . . . . . 181
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 183
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 189
Front Turn Signal . . . . . . . . . . . . . 322
License Plate . . . . . . . . . . . . . . . . . 324
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 153
On Reminder . . . . . . . . . . . . . . . . . 160
Reading . . . . . . . . . . . . . . . . . . . . . . 188
Lane Change Alert (LCA) . . . . . . . 263
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 264
Lane Keep Assist (LKA) . . . . . . . . 265
Lane Keep Assist Light . . . . . . . . . 157
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lap-Shoulder Belt . . . . . . . . . . . . . . . 85
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 120
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 112