ANC CHEVROLET TRAVERSE 2019 Repair Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
174 Lighting
Lighting Features
Entry Lighting
Some exterior lamps and most of
the interior lights turn on briefly at
night, or in areas of limited lighting
when
Kis pressed on the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry (RKE)
System Operation 030. When the
driver door is opened, all control
lights, Driver Information Center
(DIC) lights, and door pocket lights
turn on. After about 30 seconds the
exterior lamps turn off, then the
remaining interior lights dim to off.
Entry lighting can be disabled
manually by turning the ignition on
or to ACC/ACCESSORY, or by
pressing
Qon the RKE transmitter.
This feature can be changed. See
“Vehicle Locator Lights” under
Vehicle Personalization 0155.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The dome lamp comes
on after the ignition is turned off.
The exterior lamps and dome lamp
remain on for a set amount of time,
then automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization 0155.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up. When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all of the
power needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, rear
window defogger, climate control fan
at high speed, heated seats, engine
cooling fans, trailer loads, and loads
plugged into accessory power
outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
176 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 176
Theft-Deterrent Feature . . . . . . 177
Overview . . . . . . . . . . . . . . . . . . . . . 178
Home Page . . . . . . . . . . . . . . . . . . 179
Operation . . . . . . . . . . . . . . . . . . . . . 179
Software Updates . . . . . . . . . . . . 180
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 181
Satellite Radio . . . . . . . . . . . . . . . . 182
Radio Reception . . . . . . . . . . . . . . 184
Antenna . . . . . . . . . . . . . . . . . . . . . . 185
Multi-Band Antenna . . . . . . . . . . 185
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 185
USB Port . . . . . . . . . . . . . . . . . . . . . 185
Auxiliary Devices . . . . . . . . . . . . . 191
Phone
Bluetooth (Overview) . . . . . . . . . 192
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 193
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 197
Hands-Free Phone . . . . . . . . . . . 198
Trademarks and License
Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 200
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with these features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 177
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers. .
Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
. Set up your Bluetooth, CarPlay,
or Android Auto device. Some
devices will require a series of
setup steps to be taken or a
default app to be chosen prior to
using the feature. Not
completing these steps could
prevent the feature from
functioning properly.
See Defensive Driving 0210.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0230. Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
The infotainment system has an
electronic security system installed
to prevent theft.
The infotainment system only works
in the vehicle in which it was first
installed, and cannot be used in
another vehicle.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
180 Infotainment System
Automatic Switch-Off
If the infotainment system has been
turned on after the ignition is turned
off, the system will turn off
automatically after 10 minutes.
Volume Control
O:Turn to increase or decrease.
Press when the system is on to
mute and unmute the system.
System Settings
Auto Volume
This feature automatically adjusts
the radio volume to compensate for
road and wind noise.
The level of volume compensation
can be selected, or the feature can
be turned off.
Tone Settings
The tone settings can be set for
each radio band and each audio
player source.
Custom Tone Settings
1. Touch SETTINGS on the Home Page. 2. Touch Radio.
3. Touch Tone Settings.
.Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust
the front/rear or left/right
speakers by dragging the
dot in the vehicle image on
the screen.
4. Touch
3to go back to the
source screen.
Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually. To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen
prompts. Steps for downloading and
installing updates may vary by
vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’
s built-in OnStar
4G LTE connection, if equipped and
active. If required, data plans are
provided by a third party. Optionally,
a secure Wi-Fi hotspot such as a
compatible mobile device hotspot,
home hotspot or public hotspot can
be used. Applicable data rates may
apply.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 181
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air vehicle
software updates varies by vehicle
and country. For more information
on this feature, for U.S./Canada,
see my.chevrolet.com/learn. For
Mexico, see my.chevrolet.com.mx.Radio
AM-FM Radio
Playing the Radio
Audio Source Menu
{:Press to go to the Home Page.
O:Press to turn on, mute,
or unmute the system. Press and
hold to turn off the system.
Selecting a Band
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AM or FM.
The last station that was playing
starts playing again.
Selecting a Station
Seek Tuning
If the radio station is not known:
Press
gordto automatically
search for available radio stations. Direct Tune
From the AM or FM menu:
1. Touch Tune.
2. Enter the station number.
3. Touch Go.
Favorites
1. Touch
SorTto scroll through
the favorite pages.
2. Touch the station to select it.
Update Station List
. From the AM or FM menu, touch
Menu, then touch Update Station
List. The broadcasting list
updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Station List 1. From the AM or FM menu, touch Menu.
2. Select Station List.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 185
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio.
There are also charging only USB

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 187
.To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices or
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized. .
The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally. .
USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that has a
capacity limit of no more than
5,000 files, such as music,
photo, video, and 15 levels of
folder structure. Normal usage
cannot be guaranteed for a
storage device that exceeds this
limit. The iPod/iPhone can play
all music files that are
supported. The music file lists
will only display in alphabetical
order up to 5,000 files on the
screen.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 191
Picture System Information
The infotainment system can view
picture files stored on a USB
storage device and devices that
support Media Transfer
Protocol (MTP).
.Supported file extensions: .jpg,
.bmp, .png, .gif.
. Animated GIF files are not
supported.
. Some files may not operate due
to a different recording format or
the condition of the file.
Viewing Pictures 1. Connect the USB device to the USB port.
2. Touch the infotainment display to open to full screen. Touch
the infotainment display again
to return to the previous
screen.
If the USB device is already
connected:
1. Press
{.
2. Touch GALLERY. Some features are disabled while
the vehicle is in motion.
Viewing a Slide Show
1. Touch
zfrom the picture
screen.
2. Touch the screen to cancel the slide show during the slide
show playback.
Viewing a Previous or Next
Picture
Touch
SorTfrom the picture
screen.
Rotating a Picture
Touch
wfrom the picture screen.
Enlarging a Picture
Touch
xfrom the picture screen.
Using the USB Picture Menu 1. Touch MENU from the picture screen.
2. Touch the appropriate menu: .Slide Show Time: Allows
selection of the slide show
interval. .
Clock, Temp. Display:
Allows selection of On or
Off to show the clock and
temperature on the full
screen.
. Display Settings: Adjusts
for Brightness and Contrast.
3. Touch Back on the infotainment display to exit.
Auxiliary Devices
Using the Auxiliary Input Jack
Settings menus and functions may
vary depending on vehicle options.
The auxiliary input jack can be used
to connect external audio devices
such as an iPod, iPhone, MP3
player, CD player, and other
supported devices for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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196 Infotainment System
Disconnecting a Bluetooth Device1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the name of the device to be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the device to delete.
5. Touch
Y.
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,
read the following information:
. A cell phone or Bluetooth device
that supports Advanced Audio
Distribution Profile (A2DP) versions over 1.2 must be
registered and connected to the
product.
. From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset.
.
ewill appear on the screen if
the stereo headset is
successfully connected.
. The sound played by the
Bluetooth device is delivered
through the infotainment system.
. Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
. If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the car is not possible when
there are no music files stored in
the cell phone.
Playing Bluetooth Music
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
jto pause.
Touch
rto resume.
Playing the Next Song
Touch
l.
Playing the Previous Song
Touch
gwithin two seconds of
playback time.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 197
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the Bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play. .
The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or iPhone by using the compatible
phone USB cable and plugging
into a USB data port. For best
performance, use the device’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Select Continue to launch
Apple CarPlay or
Android Auto.