change time CHEVROLET TRAVERSE 2021 Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2021, Model line: TRAVERSE, Model: CHEVROLET TRAVERSE 2021Pages: 369, PDF Size: 8.12 MB
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Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Driving and Operating 227
Do not install objects on top of the vehicle
that overhang and obstruct the front
camera, such as a canoe, kayak, or other
items that can be transported on a roof rack
system. SeeRoof Rack System 087.
Do not modify the hood, headlamps, or fog
lamps, as this may limit the camera’s ability
to detect an object.
Cleaning the Sensing System
The camera sensor on the windshield behind
the rearview mirror and the radar sensors
on the front of the vehicle can become
blocked by snow, ice, dirt, or mud. These
areas need to be cleaned for ACC to operate
properly.
If ACC will not operate, regular cruise control
may be available. See “Switching Between
ACC and Regular Cruise Control” previously
in this section. Always consider driving
conditions before using either cruise control
system.
For cleaning instructions, see “Washing the
Vehicle” underExterior Care 0314.
System operation may also be limited under
snow, heavy rain, or road spray conditions.Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or see alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. See Defensive Driving 0189.
Under many conditions, these systems
will not:
.Detect children, pedestrians, bicyclists,
or animals.
.Detect vehicles or objects outside the
area monitored by the system.
.Work at all driving speeds.
.Warn you or provide you with enough
time to avoid a crash. (Continued)
Warning (Continued)
.Work under poor visibility or bad
weather conditions.
.Work if the detection sensor is not
cleaned or is covered by ice, snow,
mud, or dirt.
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Audible Alert
Some driver assistance features alert the
driver of obstacles by beeping. To change
the volume of the warning chime, see
“Comfort and Convenience” underVehicle
Personalization 0115.
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Driving and Operating 231
Front/Rear Bowl View :Displays a view of
the vehicle from either the front or the back
of the vehicle. Touch Bowl View on the
infotainment display when a camera view is
active. Touching the button multiple times
will toggle between forward and rearward
views. Park Assist and RCTA overlays are not
available when Bowl View is active.
Side Forward/Rearward View : Displays a
view that shows objects next to the front or
rear sides of the vehicle. Touch Side
Forward/Rearward View on the infotainment
display when a camera view is active.
Touching the button multiple times will
toggle between forward and rearward views.
Park Assist and RCTA overlays are not
available when Side Forward/Rearward View
is active.
Hitch View : Assists while connecting to a
trailer. Displays a zoomed-in view of the
hitch to help align the vehicle’s hitch ball
with the trailer coupler. Shifting into
P (Park) while in this view will automatically
engage the Electronic Parking Brake (EPB).
Guidance Lines : Displays available
guidelines. The horizontal markings
represent distance from the vehicle. Top Down View :
Displays an image of the
area surrounding the vehicle, along with the
rear camera view in the infotainment
display. The rear camera view will be
replaced by the front camera view after
shifting from R (Reverse) to a forward gear
or when the vehicle is moving forward
slower than 12 km/h (8 mph). This view can
only be enabled in Front/Rear Standard
View by touching the Top Down View
button when a camera view is active.
Hitch Guidance
If equipped, this feature displays a single,
centered guideline on the camera display to
assist with aligning a vehicle’s hitch ball
with a trailer coupler. Select the trailer
guidance line button, then align the trailer
guidance line over the trailer coupler.
Continuously steer the vehicle to keep the
guidance line centered on the coupler when
backing. RVC Park Assist overlays will not
display when the trailer guidance line is
active. Hitch Guidance is only available in
Standard View.
To check the trailer when in a forward gear
above 12 km/h (8 mph), touch CAMERA on
the infotainment display to view the rear camera. Touch X to exit the view or it will
be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
Park Assist
With RPA, as the vehicle backs up at speeds
of less than 8 km/h (5 mph), the sensors on
the rear bumper may detect objects up to
2.5 m (8 ft) behind the vehicle within a zone
25 cm (10 in) high off the ground and below
bumper level. These detection distances may
be shorter during warmer or humid weather.
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234 Driving and Operating
Tailgating Alert
The vehicle ahead indicator will display
amber when you are following a vehicle
ahead much too closely.
Selecting the Alert Timing
The Collision Alert control is on the steering
wheel. Press
[to set the FCA timing to
Far, Medium, or Near. The first button press
shows the current setting on the Driver
Information Center (DIC). Additional button
presses will change this setting. The chosen
setting will remain until it is changed and
will affect the timing of both the Collision
Alert and the Tailgating Alert features. The
timing of both alerts will vary based on
vehicle speed. The faster the vehicle speed,
the farther away the alert will occur.
Consider traffic and weather conditions
when selecting the alert timing. The range
of selectable alert timings may not be
appropriate for all drivers and driving
conditions. If your vehicle is equipped with Adaptive
Cruise Control (ACC), changing the FCA
timing setting automatically changes the
following gap setting (Far, Medium,
or Near).
Following Distance Indication
The following distance to a moving vehicle
you are following is indicated in following
time in seconds on the DIC. See
Driver
Information Center (DIC) 0111. The minimum
following time is 0.5 seconds away. If there
is no vehicle detected ahead, or the vehicle
ahead is out of sensor range, dashes will be
displayed.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Automatic Emergency
Braking (AEB)
If the vehicle has Forward Collision Alert
(FCA), it also has AEB, which includes
Intelligent Brake Assist (IBA). When the
system detects a vehicle ahead in your path
that is traveling in the same direction that
you may be about to crash into, it can
provide a boost to braking or automatically
brake the vehicle. This can help avoid or
lessen the severity of crashes when driving
in a forward gear. Depending on the
situation, the vehicle may automatically
brake moderately or hard. This automatic
emergency braking can only occur if a
vehicle is detected. This is shown by the FCA
vehicle ahead indicator being lit. See
Forward Collision Alert (FCA) System 0232.
The system works when driving in a forward
gear between 8 km/h (5 mph) and 80 km/h
(50 mph), or on vehicles with Adaptive
Cruise Control (ACC), above 4 km/h (2 mph).
It can detect vehicles up to approximately
60 m (197 ft).
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244 Driving and Operating
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to
prevent damage to the engine, axle,
or other parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of
trailer towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
See
Tow/Haul Mode 0210. If the transmission downshifts too often, a
lower gear may be selected using Manual
Mode See
Manual Mode 0209.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
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260 Vehicle Care
1.Engine Air Cleaner/Filter 0263.
2. Engine Oil Fill Cap. See Engine Oil0260.
3. Engine Oil Dipstick. See Engine Oil0260.
4. Engine Cooling Fan (Out of View). See Cooling System 0264.
5. Brake Fluid Reservoir. See Brake Fluid
0 269.
6. Battery - North America 0270.
7. Engine Coolant Surge Tank and Pressure Cap. See Cooling System 0264.
8. Positive (+) Battery Terminal. See Jump
Starting - North America 0309.
9. Windshield Washer Fluid Reservoir. See Washer Fluid 0268.
10. Engine Compartment Fuse Block 0277.
11. Remote Negative (-) Battery Terminal. SeeJump Starting - North America
0 309.
Engine Oil
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0262.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0259 for
the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle.
If a low oil Driver Information Center (DIC)
message displays, check the oil level. Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.
When to Add Engine Oil
If the oil is below the cross-hatched area at
the tip of the dipstick and the engine has
been off for at least 15 minutes, add 1 L
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262 Vehicle Care
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
On some vehicles, when the system has
calculated that oil life has been diminished,
a CHANGE ENGINE OIL SOON message comeson to indicate that an oil change is
necessary. Change the oil as soon as
possible within the next 1 000 km (600 mi).
It is possible that, if driving under the best
conditions, the oil life system might indicate
that an oil change is not necessary for up to
a year. The engine oil and filter must be
changed at least once a year and, at this
time, the system must be reset. For vehicles
without the CHANGE ENGINE OIL SOON
message, an oil change is needed when the
OIL LIFE REMAINING percentage is near 0%.
Your dealer has trained service people who
will perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To reset the
engine oil life system: 1. Display the OIL LIFE REMAINING on the
DIC. See Driver Information Center (DIC)
0 111.
2. Press and hold
Vfor several seconds.
The oil life will change to 100%.
The oil life system can also be reset as
follows: 1. Display the OIL LIFE REMAINING on the DIC. See Driver Information Center (DIC)
0 111.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the display shows 100%, the
system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the OIL LIFE
REMAINING is near 0%, the engine oil life
system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
It is not necessary to check the transmission
fluid level. A transmission fluid leak is the
only reason for fluid loss. If a leak occurs,
take the vehicle to the dealer and have it
repaired as soon as possible.
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Vehicle Care 269
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0335. Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir is filled
with GM approved DOT 3 brake fluid as
indicated on the reservoir cap. See
Engine
Compartment Overview 0259 for the
location of the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a level
surface, the brake fluid level should be
between the minimum and maximum marks
on the brake fluid reservoir.
There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
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Vehicle Care 297
Adjust the front and rear tires to the
recommended inflation pressure on the
Tire and Loading Information label after
the tires have been rotated. SeeTire
Pressure 0290 and
Vehicle Load Limits 0198.
Reset the Tire Pressure Monitor System.
See Tire Pressure Monitor Operation
0 293.
Check that all wheel nuts are properly
tightened. See “Wheel Nut Torque”
under Capacities and Specifications
0 335, and “Removing the Flat Tire and
Installing the Spare Tire” underTire
Changing 0303.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
(Continued)
Warning (Continued)
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the inner diameter of the
wheel hub opening with wheel bearing
grease after a wheel change or tire
rotation to prevent corrosion or rust
buildup.
{Warning
Do not apply grease to the wheel
mounting surface, wheel conical
seats, or the wheel nuts or bolts.
Grease applied to these areas could
cause a wheel to become loose or
come off, resulting in a crash.
When It Is Time for New Tires
Factors, such as maintenance, temperatures,
driving speeds, vehicle loading, and road
conditions affect the wear rate of the tires.
Treadwear indicators are one way to tell
when it is time for new tires. Treadwear
indicators appear when the tires have only
1.6 mm (1/16 in) or less of tread remaining.
See Tire Inspection 0296 and
Tire Rotation 0296 for additional
information.
The rubber in tires ages over time. This also
applies to the spare tire, if the vehicle has
one, even if it is never used. Multiple factors
including temperatures, loading conditions,
and inflation pressure maintenance affect
how fast aging takes place. GM recommends
that tires, including the spare if equipped,
be replaced after six years, regardless of
tread wear. To identify the age of a tire, use
the tire manufacture date, which is the last
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Customer Information 339
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
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Customer Information 341
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit my.chevrolet.com and create an
account today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.