CHEVROLET TRAX 2015 1.G Warranty Guide
Manufacturer: CHEVROLET, Model Year: 2015, Model line: TRAX, Model: CHEVROLET TRAX 2015 1.GPages: 48, PDF Size: 0.45 MB
Page 11 of 48

Black plate (7,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 7
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions:Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming.Drive Systems Coverage
includes:All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator).Exclusions:Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring, and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.
Page 12 of 48

Black plate (8,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
8 New Vehicle Limited Warranty
Tire Coverage
The tires supplied with your vehicle
are covered by General Motors
against defects in material or
workmanship under the Base
Warranty Coverage. Wear-out is not
considered a defect, and it may
occur before the vehicle warranty
expires. In this case, the owner
is responsible to purchase
replacement tires, or seek coverage
solely from the tire manufacturer.
For vehicles within the Base
Warranty Coverage, defective tires
will be replaced on a prorated
adjustment basis according to the
following mileage-based schedule:Kilometres Replacement Percentage Covered by GM
0-20 000 100%
20 001-60 000 Sliding scale starting at 67% at 20 001,
proportionately falling (1.175%/1 000 kilometres) to 20% at 60 000 kilometres.
60 001-80 000 20% (Buick and Cadillac Only)
60 001+ 0% (Chevrolet and GMC Only)
80 001+ 0% (Buick and Cadillac Only)
Examples: Kilometres Coverage10 000 100%
20 000 100%
20 001 67%
30 000 55.25%
40 000 43.5%
50 000 31.75%
60 000 20%
80 000 20% Buick and Cadillac (0% Chevrolet and GMC)
Page 13 of 48

Black plate (9,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 9
This schedule applies to the price of
the tires only. GM will cover 100% of
the cost to mount and balance the
tires replaced under warranty for the
full Base Warranty Coverage period.After your New Vehicle Limited
Warranty expires, you may still have
prorated warranty coverage on your
original equipment tires by the tire
manufacturer. Contact your GM
dealer or the tire manufacturer ofthe brand of tires on your vehicle for
more information. The following is a
list of current tire manufacturer's
websites and toll-free customer
assistance numbers.
Page 14 of 48

Black plate (10,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
10 New Vehicle Limited Warranty
Tire Companies
CompanyWebsiteToll-Free Number
Bridgestone/Firestone www.bridgestonetire.ca 1-800-267-1318
Continental/General www.generaltire.ca
www.continentaltire.ca 1-800-461-1776
1-800-461-1776
Goodyear/Dunlop www.goodyear.ca
www.dunlop.ca 1-800-387-3288
Michelin/Goodrich www.michelin.ca1-888-871-4444
Uniroyal www.uniroyal.ca 1-888-871-7777
Goodrich www.bfgoodrichtires.ca 1-888-871-6666
Hankook www.hankooktire.ca 1-800-843-7709
Kumho www.kumhotire.ca 1-604-241-4142 (West)
1-905-564-0882 (East)
Pirelli www.pirelli.ca1-800-828-2585 (Ontario)
1-800-363-0583 (Que/Maritimes) 1-800-663-0148 (West)
Maxxis www.maxxiscanada.com 1-905-789-0882
Page 15 of 48

Black plate (11,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 11
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be
eligible for a tire replacement or a
comparable new tire on a prorated
basis.
The tire manufacturer's limited
warranty program, which can be
obtained by calling or visiting the
tire manufacturer's website or any
authorized dealer, is in lieu of all
other remedies or warranties,
expressed or implied, arising by
law or otherwise, including fitness
for a particular purpose or
merchantability. The tire
manufacturer's expressly disclaim
liability for indirect, special,
incidental, or consequential
damages, lost profit, loss of
business, loss of goodwill, loss of
reputation, punitive or any other
damage, cost, or loss of any kind.Towing
Towing is covered to the nearest
authorized dealer if your vehicle
cannot be driven because of a
warranted defect.
6.6L Duramax Diesel Engine
Coverage
For trucks equipped with a
6.6L Duramax Diesel Engine, the
diesel engine assembly, including
turbocharger components (except
those items listed under“What Is
Not Covered”) is covered for defects
in material or workmanship without
a deductible for up to 5 years or
160 000 kilometres, (Chevrolet and
GMC), whichever comes first, and
6 years or 110 000 kilometres
(Buick), whichever comes first.
.Cylinder block and heads and all
internal lubricant parts, intake
and exhaust manifolds, timing
gears, timing gear chain or belt
and cover, flywheel, harmonic
balancer, valve covers, oil pan,oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets.
.Diesel Fuel Metering System:
injection pump, nozzles, high
pressure lines, high pressure
sealing devices.
.Glow Plug Control System:
control/glow plug assembly,
glow plugs, cold advance relay,
Engine Control Module (ECM).
.Fuel injection control module,
integral oil cooler, transmission
adapter plate, left and right
common fuel rails, fuel filter
assembly, fuel temperature
sensor, and function blocks.
Important:Some of the above
components may also be covered
by the Emissions Warranty with
no deductible. See theEmission
Warranty Parts List on page 29for
details.
Page 16 of 48

Black plate (12,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
12 New Vehicle Limited Warranty
Aftermarket Engine Performance
Enhancement Products and
Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle's powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission and drivetrain.
The Duramax Diesel Engine, Allison
Automatic Transmission
®and
drivetrain have been designed
and built to offer industry leading
durability and performance in the
most demanding applications.
Engine power enhancement
products may enable the engine to
operate at horsepower and torque
levels that could damage, create
failure, or reduce the life of the
engine, engine emission system,
transmission and drivetrain.Damage failure, or reduced life of
the engine, transmission emission
system, drivetrain or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not
be covered under your vehicle
warranty.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion:For Chevrolet and
GMC, body sheet metal panels are
covered against rust for 3 years or
60 000 kilometres, whichever comes
first. For Buick, body sheet metal
panels are covered against rust
for 4 years or 80 000 kilometres,
whichever comes first.Rust-Through:For Chevrolet and
GMC, any body sheet metal panel
that rusts through due to corrosion
(an actual hole in the sheet metal)
is covered for up to 6 years or
160 000 kilometres, whichever
comes first. This coverage only
applies to the body sheet metal
panels and not to other metal
components.
Rust-Through:For Buick, any
body sheet metal panel that rusts
through due to corrosion (an actual
hole in the sheet metal) is covered
for up to 6 years, unlimited
kilometres. This coverage only
applies to the body sheet metal
panels and not to other metal
components.
Important:Cosmetic or surface
corrosion (resulting from stone
chips, dents, or scratches in the
paint, or failure to repair paint
damaged by stone chips, dents,
or scratches in the paint) is not
included in the sheet metal
coverage.
Page 17 of 48

Black plate (13,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 13
Accessory Coverages
Most GM approved accessories
marketed and sold by General
Motors of Canada Limited that are
permanently installed on a GM
vehicle prior to delivery will be
covered under the provisions of the
Base Warranty Coverage of the
New Vehicle Limited Warranty. In
the event GM accessories are
installed after vehicle delivery or are
replaced under the new vehicle
base warranty, they will be covered,
(parts and labour for the balance of
the applicable portion of the New
Vehicle Limited Warranty, but
in no event less than 12 months/
20 000 kilometres (12 months/
20 000 kilometres for commercial
vehicles).
GM accessories sold over the
counter, or those not requiring
installation, will receive the
standard GM Dealer Parts Warranty
for 12 months from the date of
purchase, parts only.GM Licensed and Integrated
Business Partner (IBP)
Accessories are covered under the
accessory-specific manufacturer’s
warranty and are not warranted by
GM or its dealers.
{Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered adefect. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning,
as when stuck in mud or snow,
tire chains, racing, improper
mounting or dismounting, misuse,
negligence, alteration, improper
repair, accident, collision, fire,
vandalism, or misapplication is not
covered. Damage to wheels or tire
sidewalls caused by automatic car
washes or cleaning agents is not
covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner
will move.
Page 18 of 48

Black plate (14,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
14 New Vehicle Limited Warranty
This movement may cause finish
damage. Therefore, any damage
caused by the bedliner is not
covered under the terms of the New
Vehicle Limited Warranty.
The factory spray in bedliner (RPO
CGN) is not covered for a loss of
shine and luster or fading. Refer to
the Owner's Manual for more
information on spray in bedliner
maintenance.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle.
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
.Coverages do not apply
if the odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
.Installation of non-GM (General
Motors) parts.
.Water or fluid contamination.
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions.
.Alteration of glass parts by
application of tinting films.
Important:This warranty is void on
vehicles currently or previously
registered as salvaged, scrapped
(irreparable), rebuilt, junked,
or otherwise considered a total loss.Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See“Chemical Paint
Spotting”underThings to Know
About the New Vehicle Limited
Warranty on page 21for details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure
to use or maintain proper fluids,
fuel, lubricants, or refrigerants
between maintenance intervals
recommended in the owner manual
is not covered.
Page 19 of 48

Black plate (15,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
New Vehicle Limited Warranty 15
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. It may
also render gauges inoperable
or degrade functionality for
components such as spark plugs,
oxygen sensors, and the catalytic
converter. Damage from poor fuel
quality, water contamination,
or incorrect diesel fuel or gasoline
may not be covered.
Please refer to your owner manual
under“Fuel,”for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will becovered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.
Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards, and that quality means
reliability, long-life and economical
operation for years to come. The
investment you made in your new
GM vehicle can best be maintained
at your GM dealer who offers quality
service and genuine GM parts
specifically designed for your GM
vehicle.GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.
Many are also certified through the
technical training process. In
addition, your GM dealer has
special tools, equipment, computer
software and complete access to
product updates, applicable to your
vehicle to ensure fast and accurate
diagnostics. This level of service is
only available at an authorized GM
dealership.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the Owner Manual and this warranty
booklet are at the owner's expense.
Page 20 of 48

Black plate (16,1)Canadian Limited Warranty and Owner Assistance Information (GMNA-
Localizing-Canada-5853288) - 2014 - CRC - 11/7/12
16 New Vehicle Limited Warranty
Vehicle lubrication, cleaning,
or polishing are not covered. Failure
of or damage to components
requiring replacement or repair due
to vehicle use, wear, exposure,
or lack of maintenance is not
covered.
Items such as:
.Audio System Cleaning
.Brake Pads and Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries)*
.Limited Slip Rear Axle Service
.Tire Rotation
.Wheel Alignment/Balance**
.Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual.
Any replacement at the time of,or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
12 000 kilometres.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:
.Inconvenience
.Lodging, meals, or other travel
costs
.Loss of vehicle use
.Payment for loss of time or pay
.StorageOther Terms
This warranty gives you specific
legal rights. You may have different
rights which vary from province to
province according to applicable
legislation. This warranty does not
exclude or limit those rights but runs
concurrently with any such
applicable provincial legislation.
General Motors of Canada Limited
does not authorize any person to
create for it any other condition or
liability in connection with these
vehicles.Any implied warranty
or condition (including any
implied warranty or condition of
merchantability or fitness for a
particular purpose) applicable to
this vehicle is limited in duration
to the duration of this written
warranty. The performance of
repairs and needed adjustments
is the exclusive remedy under
this written warranty or any
implied warranty or condition.