reset CHRYSLER CARAVAN 2002 Owner's Guide

CONDITION POSSIBLE CAUSES CORRECTION
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Power loss during Liftgate
operationWiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Low battery voltage Charge battery
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of motor assembly Check for no drive condition
No power latching in
primary and/or secondary
positionsFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using Body Diagnostic
Manual. Replace latch assembly, if
necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter or other possible obstruction
Failure of motor assembly Check for no drive condition
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter or damaged
components preventing the operation of
latch assembly
Troubleshoot using body electrical
troubleshooting manual Replace latch
assembly, if necessary
Failure of outside handle switch Troubleshoot using Body Diagnostic
Manual Replace switch, if necessary
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Binding or sticking of components Establish location of binding and replace
necessary components
8N - 6 POWER LIFTGATE SYSTEMRS
POWER LIFTGATE SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Key fob, Outside Handle or
overhead console switches
do not power operate
liftgateBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery in key fob or
vehicle
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of Body Control Module
(BCM)Check electrical connections
Refer to the Body electrical troubleshooting
guide for additional checks
Replace BCM if necessary
Failure of key fob Reprogram key fob
Replace key fob if necessary
Failure of Power Liftgate Module Disconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of liftgate motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Motor clutch does not engage, replace
assembly
Full open switch inoperative, replace
switch, if necessary
Troubleshoot using Body Diagnostic
Manual Replace motor, if necessary
Liftgate does not stay open Failure of liftgate prop rods Replace prop rods, if necessary
Check for broken attachments
High inside/outside opening
effortFailure of liftgate prop rods Replace prop rods, if necessary
Check for broken attachments
Gear motor did not disengage Troubleshoot using Body Diagnostic
Manual Replace components, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
RSPOWER LIFTGATE SYSTEM8N-7
POWER LIFTGATE SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Liftgate continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using Body Diagnostic
Manual Replace components, if necessary
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Liftgate continues to open
during power mode
(runaway motor)Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of full open switch Check wire connections
Replace switch, if necessary
Failure of motor assembly Check for continuous drive condition
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to Wiring Diagrams
Liftgate opens very slowly Failure of liftgate motor assembly Check wire connections
Replace motor assembly, if necessary
Failure of liftgate prop rods Replace prop rods, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Grade of vehicle too steep for power
operationOperate liftgate manually
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
STANDARD PROCEDURE
STANDARD PROCEDURE - LIFTGATE
ADJUSTMENT
In order for the power liftgate system to function
properly the liftgate must move freely and smoothly.
The power liftgate system can acommodate for some
minor changes in the effort required to move the lift-
gate. However, in extreme conditions the liftgate may
need to be mechanicaly adjusted for proper fit and
finish. Refer to the Liftgate Adjustment procedure in
the Body section of the service manual for detailed
instructions.If a problem exists with the power liftgate and it is
suspected to be extreme effort check the liftgate prop
rods and hinges for free movement. Use a known
good vehicle for liftgate effort comparison.
NOTE: Routine application of Mopar MP-50Tor
equivalent on the chrome prop rod shafts and lift-
gate latch and hinges will help keep the liftgate in
good working order.
8N - 8 POWER LIFTGATE SYSTEMRS
POWER LIFTGATE SYSTEM (Continued)
ProCarManuals.com

POWER SLIDING DOOR SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
Door opens unexpectedly Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, Refer to
the Body Diagnostic Manual for detailed
procedures
Failure of latch assembly Check wiring/cable connections and for
blown fuse
Check for trouble codes, replace latch if
necessary
Failure of open/close command
switchCheck for shorted or defective switch
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Door will not open manually
using inside handleFailure of inside handle assembly Check for broken inside handle assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch if necessary
Failure of inside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Door will not open manually
using outside handleFailure of outside handle assembly Check for broken outside handle assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
8N - 22 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Failure of outside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Sliding door will not
open/close manuallyBinding or sticking of components Establish location of binding. Disconnect
flex drive and recheck. Replace necessary
components
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Sliding door will not
open/close under powerFailure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of motor assembly Troubleshoot using body diagnostic manual
Failure of full open switch assembly Troubleshoot using body diagnostic manual
Failure of flex drive assembly Disconnect flex drive and check for broken
condition
Failure of lower drive unit assembly Remove lower drive unit and check for
broken condition
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Power loss during power
door operationWiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
RSPOWER SLIDING DOOR SYSTEM8N-23
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Low battery voltage Charge battery
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of drive assembly Remove lower drive unit and check for no
drive condition
No latching in primary
and/or secondary positionsFailure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter. Refer to Door adjustment in
the Body section of the service manual for
specifications
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of fuel filler door lockout
mechanismCheck operation of fuel filler door lockout
mechanism. Refer to the Body section for
information
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of striker Striker misaligned or loose
8N - 24 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Striker damaged
Replace striker if necessary
Cables worn and stretched Replace cables as necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Key fob, B-pillar or
overhead console switch
does not power operate
doorBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of body control module Check electrical connections
Refer to the body diagnostic manual for
additional checks
Replace BCM if necessary
Failure of key fob Replace key fob battery
Replace key fob if necessary
Failure of sliding door control module Disconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of door motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Gear motor clutch does not engage,
replace assembly
Full open switch inoperative, replace hold
open latch assembly
Replace motor assembly. if necessary
Door does not stay open Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of hold open latch striker Replace hold open latch striker, if
necessary
High inside/outside opening
effortFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
RSPOWER SLIDING DOOR SYSTEM8N-25
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Binding or sticking of components Establish location of binding and replace
necessary components
Door continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door continues to open
during power mode
(runaway motor)Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door opens very slowly Failure of door motor assembly Check wire/cable connections
Replace motor assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
Poor door track lubrication Lubricate the front portions of the side door
tracks with9Door EaseT9or equivalent
8N - 26 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

The eight-way power seat is also available with the
heated seat and memory seat system that automati-
cally positions the power seat for two different driv-
ers. Refer toHeated Seatsfor more information on
the heated seat option. Refer toDescription Mem-
ory Seat Systemin this section for more informa-
tion on the memory seat system.
The power seat system includes the following com-
ponents:
²Power seat recliners
²Power seat switches
²Power seat tracks
²Circuit breaker
The power seat system with memory and heated
seat options includes the following components:
²Power seat recliner
²Power seat switch
²Power seat track.
²Memory Seat Mirror Module (MSMM)
²Memory set switch
²Heated Seat Module (HSM)
²Heated seat switch
²Electronic Vehicle Information Center (EVIC)
²Programmable Communications Interface (PCI)
data bus network
Refer to Wiring Diagrams for complete circuit dia-
grams. Following are general descriptions and opera-
tions for the major components in the power seat
system and memory seat system.
DESCRIPTION - MEMORY SYSTEM
An electronic memory system is available on some
models. The memory system is able to store and
recall the driver side power seat positions (including
the power recliner position) and both outside side
view mirrors positions for two drivers. On vehicles
equipped with a factory radio, the memory system is
also able to store and recall radio station presets for
two drivers. The memory system also will store and
recall the last station listened to for each driver, even
if it is not one of the preset stations.
The memory system will automatically return to
its preset settings when the corresponding numbered
button of the memory switch is depressed, or when
the doors are unlocked using the corresponding
Remote Keyless Entry (RKE) transmitter. A customer
programmable feature of the memory system allows
the RKE recall of memory features to be disabled, if
desired. This programmable feature is internal in the
EVIC module, which is located in the overhead con-
sole.
A Memory Seat Mirror Module (MSMM) is used on
some models to control and integrate the many elec-
tronic functions and features included in the memory
seat and mirror systems.
The memory system includes the following compo-
nents:
²Memory Seat Mirror Module (MSMM)
²Memory set switch
²Position potentiometers on both outside side
view mirrors
²Position potentiometers on the driver side power
seat track and power seat recliner motors.
²Electronic Vehicle Information Center (EVIC)
²Radio receiver (if PCI data bus capable).
Certain functions of the memory system rely upon
resources shared with other electronic modules in the
vehicle over the Programmable Communications
Interface (PCI) J1850 data bus network. The PCI
data bus network allows the sharing of sensor infor-
mation. This helps to reduce wire harness complexity,
internal controller hardware, and component sensor
current loads. At the same time, this system provides
increased reliability, enhanced diagnostics, and
allows the addition of many new feature capabilities.
Initial diagnosis of these electronic modules or the
PCI data bus network requires the use of a DRB IIIt
scan tool and the proper Diagnostic Procedures man-
ual. If this method does not prove conclusive, the use
of a automotive meter such as the Fluket, the proper
wiring schematics and the service manual diagnostic
routines are required.
The other electronic modules that may affect mem-
ory system operation are as follows:
Fig. 1 Identifying a Side Airbag Equipped Seat
1 - Airbag Label
8N - 52 POWER SEAT SYSTEMRS
POWER SEAT SYSTEM (Continued)
ProCarManuals.com

²Body Control Module (BCM)- Refer toBody
Control Modulein Electronic Control Modules for
more information.
²Powertrain Control Module (PCM)- Refer to
Powertrain Control Modulein Electronic Control
Modules for more information.
Refer toHeated Seat Systemfor more informa-
tion on the heated seat system. Refer toRemote
Keyless Entry Systemin Power Lock Systems for
more information on the RKE system.
Refer toWiring Diagramsfor complete circuit
diagrams. Following are descriptions, theory of oper-
ation, diagnosis/testing procedures and removal/in-
stallation procedures of the major components in the
memory and power seat systems.
OPERATION
OPERATION - POWER SEAT SYSTEM
The power seat system receives battery current
through fuse #22 in the Intelligent Power Module
and a circuit breaker under the front seats, regard-
less of the ignition switch position.
When a power seat switch control knob or knobs
are actuated, a battery feed and a ground path are
applied through the switch contacts to the appropri-
ate power seat track adjuster motor. The selected
adjuster motor operates to move the seat track
through its drive unit in the selected direction until
the switch is released, or until the travel limit of the
seat track is reached. When the switch is moved in
the opposite direction, the battery feed and ground
path to the motor are reversed through the switch
contacts. This causes the adjuster motor to run in the
opposite direction.
No power seat switch should be held applied in any
direction after the seat track has reached its travel
limit. The power seat track each contain a self-reset-
ting circuit breaker to protect them from overload.
However, consecutive or frequent resetting of the cir-
cuit breaker must not be allowed to continue, or the
motor may be damaged. Refer to the owner's manual
in the vehicle glove box for more information on the
features, use and operation of the power seat system.
OPERATION - MEMORY SYSTEM
The memory system receives battery current
through fuse #22 in the Intelligent Power Module
and the power seat system circuit breaker, located
under each front seat near the rear edge of the seat
cushion pans. The Memory Seat Mirror Module
(MSMM) will drive a maximum of 2 motors at a time
in a given direction. If conflicting directions are
requested, the priority for response will be as follows:
²Seat Track Rearward or Forward²Seat Front Down or Up
²Seat Rear Down or Up
²Recliner Rearward or Forward
The inputs from these switches to the MSMM is a
current limited battery source fed by the MSMM.
This protects the MSMM printed circuit board traces
from acting as fuses. All of these switch contact
inputs to the MSMM are normally closed to ground,
except when actuated.
See the owner's manual in the vehicle glove box for
more information on the features, use and operation
of the memory system. For diagnosis of the MSMM,
the PCI data bus, or the other electronic modules on
the PCI data bus that provide inputs and outputs for
the memory system, the use of a DRBIIItscan tool
and the proper Diagnostic Procedures manual are
recommended.
ELECTRONIC VEHICLE INFORMATION CENTER
The Electronic Vehicle Information Center (EVIC)
serves as the user interface for the memory system.
It displays memory system status messages and pro-
vides the user with the means for enabling and dis-
abling the many customer programmable features
available on the vehicle, including those for the mem-
ory system.
See the owner's manual in the vehicle glove box for
more information on the features, use and operation
of the EVIC. Refer toElectronic Vehicle Informa-
tion Centerin Overhead Console Systems for more
information on the EVIC.
DIAGNOSIS AND TESTING
DIAGNOSIS AND TESTING - POWER SEAT
SYSTEM
Following are tests that will help to diagnose the
hard wired components and circuits of the power seat
system. However, if the vehicle is also equipped with
the optional memory system, these tests may not
prove conclusive in the diagnosis of the driver side
power seat. In order to obtain conclusive testing of
the driver side power seat with the memory system
option, the Programmable Communications Interface
(PCI) data bus network and all of the electronic mod-
ules that provide inputs to, or receive outputs from
the memory system components must be checked.
The most reliable, efficient, and accurate means to
diagnose the driver side power seat with the memory
system option requires the use of a DRB IIItscan
tool and the proper Diagnostic Procedures manual.
The DRB IIItscan tool can provide confirmation that
the PCI data bus is functional, that all of the elec-
tronic modules are sending and receiving the proper
messages on the PCI data bus, and that the memory
RSPOWER SEAT SYSTEM8N-53
POWER SEAT SYSTEM (Continued)
ProCarManuals.com