dealer service CHRYSLER PACIFICA 2020 Service Manual

326IN CASE OF EMERGENCY
3. Align the valve notch in the wheel cover with
the valve stem on the wheel. Install the
cover by hand, snapping the cover over the
two lug nuts. Do not use a hammer or
excessive force to install the cover.
4. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel.
Lightly tighten all the lug nuts until the
wheel sits flush onto the hub and there is no
play. The nuts will have to be fully tightened
once the vehicle is lowered. Tightening an
improperly seated wheel under vehicle load
can damage the threads, cause vibration,
and undermine safety.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the lug nuts. Push down on
the wrench while at the end of the handle for
increased leverage. Tighten the lug nuts in a
star pattern until each nut has been
tightened twice. Refer to “Wheel And Tire
Torque Specifications” in “Technical Specifi -
cations” for proper wheel lug nut torque. If in
doubt about the correct tightness, have them
checked with a torque wrench by an
authorized dealer or at a service station.

7. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts
are properly seated against the wheel.

Vehicles Without Wheel Covers

1. Mount the road tire on the axle.

2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel.
Lightly tighten all the lug nuts until the
wheel sits flush onto the hub and there is no
play. The nuts will have to be fully tightened
once the vehicle is lowered. Tightening an
improperly seated wheel under vehicle load
can damage the threads, cause vibration,
and undermine safety. 3. Lower the vehicle to the ground by turning
the jack handle counterclockwise.
4. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle
for increased leverage. Tighten the lug nuts
in a star pattern until each nut has been
tightened twice. Refer to “Torque Specifi -
cations” in the “Technical Specifications”
section for proper wheel lug nut torque. If in
doubt about the correct tightness, have
them checked with a torque wrench by an
authorized dealer or at a service station.
5. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that
all lug nuts are properly seated against the
wheel.WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.

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332IN CASE OF EMERGENCY
(Continued)
(Continued)
Tire Service Kit Usage Precautions
Replace the Tire Service Kit Sealant Bottle
prior to the expiration date (printed at the
lower right hand corner on the bottle label) to
assure optimum operation of the system.
Refer to “Sealant Bottle Replacement” in this
section for further information.

The Sealant Bottle is a one tire application use
and needs to be replaced after each use.
Always replace these components immedi -
ately at your original equipment vehicle dealer.

When the Tire Service Kit sealant is in a liquid
form, clean water, and a damp cloth will
remove the material from the vehicle or tire
and wheel components. Once the sealant
dries, it can easily be peeled off and properly
discarded.
For optimum performance, make sure the
valve stem on the wheel is free of debris
before connecting the Tire Service Kit.
The Tire Service Kit Sealant is only intended
to seal punctures less than 1/4 inch (6 mm)
diameter in the tread/contact surface of your
vehicle’s tires.
The Tire Service Kit Sealant is not intended to
seal punctures on the tires' side walls.
You can use the Tire Service Kit air pump to
inflate bicycle tires. The kit also comes with
two needles, located in the Accessory
Storage Compartment (on the bottom of the
air pump) for inflating sport balls, rafts, or
similar inflatable items. However, use only
the Air Pump and make sure the Mode Select
Knob is in the Air Mode when inflating such
items to avoid injecting sealant into them.
Do not lift or carry the Tire Service Kit by the
hoses.
WARNING!
Do not attempt to seal a tire on the side of
the vehicle closest to traffic. Pull far enough
off the road to avoid the danger of being hit
when using the Tire Service Kit.
Do not use Tire Service Kit or drive the
vehicle under the following circumstances:
If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving
on a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open
flames or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
Tire Service Kit in the place provided.
Failure to follow these warnings can result
in injuries that are serious or fatal to you,
your passengers, and others around you.
WARNING! (Continued)

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IN CASE OF EMERGENCY335
3. Immediately disconnect the Sealant Hose
from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the
Tire Service Kit in the vehicle storage
location. Proceed to “Drive Vehicle.”
Drive Vehicle: Immediately after injecting sealant
and inflating the tire, drive the vehicle
5 miles (8 km) or 10 minutes to
ensure distribution of the Tire Service
Kit Sealant within the tire. Do not exceed
50 mph (80 km/h). After Driving:
Pull over to a safe location. Refer to “Whenever
You Stop To Use Tire Service Kit” in this section
before continuing.

1. Uncoil the Sealant Hose, and then remove
the cap from the fitting at the end of the
hose.

2. Place the Tire Service Kit flat on
the ground next to the deflated
tire.
3. Remove the cap from the valve stem, and then screw the fitting at the end of the
Sealant Hose onto the valve stem.
4. Uncoil the Power Plug and
insert the plug into the vehicle's
12 Volt power outlet.
5. Uncoil the Hose and screw the
fitting at the end of the hose onto
the valve stem.
6. Turn the Mode Select Knob and
turn to the Air Mode position.
7. Check the pressure in the tire
by reading the Pressure Gauge. If tire pressure is less than 19 psi (1.3 Bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
If the tire pressure is 19 psi (1.3 Bar) or higher:

1. Push the Power Button to turn
on Tire Service Kit and inflate the
tire to the cold tire inflation
pressure found on the tire and
loading information label located in the
driver-side door opening.

NOTE:
If the tire becomes over-inflated, push the
Deflation Button to reduce the tire pressure to
the recommended inflation pressure before
continuing.
2. Disconnect the Tire Service Kit from the valve stem, reinstall the cap on the valve
stem and unplug from 12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle.
4. Have the tire inspected and repaired or replaced at the earliest opportunity at an
authorized dealer or tire service center.
WARNING!
The Tire Service Kit is not a permanent flat
tire repair. Have the tire inspected and
repaired or replaced after using the Tire
Service Kit. Do not exceed 50 mph (80 km/h)
until the tire is repaired or replaced. Failure to
follow this warning can result in injuries that
are serious or fatal to you, your passengers,
and others around you. Have the tire checked
as soon as possible at an authorized dealer.
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336IN CASE OF EMERGENCY
5. Remove the Speed Limit sticker from the
steering wheel after the tire has been
repaired.
6. Replace the Sealant Bottle at an authorized dealer as soon as possible. Refer to
“Sealant Bottle Replacement” in this
section for further information.
NOTE:
When having the tire serviced, advise the autho -
rized dealer or service center that the tire has
been sealed using the Tire Service Kit.
Sealant Bottle Replacement:

1. Unwrap the power cord.

2. Unwrap the hose.

Unwrap The Hose
3. Remove the bottle cover.

Remove The Bottle Cover

4. Rotate the bottle up beyond vertical to release.

Rotate The Bottle Up
5. Pull the bottle away from the Compressor.

Remove The Bottle

NOTE:
For sealant bottle installation, follow these
steps reverse order.
Replacement sealant bottles are available at
authorized service centers.

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345
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Severe
Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).

An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed
Check function of all interior and exterior
lights
Maintenance Plan
Required Maintenance Intervals
Refer to the required maintenance intervals.
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SERVICING AND MAINTENANCE351
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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352SERVICING AND MAINTENANCE
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends API
Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy. The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.

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354SERVICING AND MAINTENANCE
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken
NOTE:
Identify and correct problem before new belt is
installed
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
Air Conditioner Maintenance
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Air Conditioning Filter Replacement (Cabin
Air Filter)
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information located
online, for further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.

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SERVICING AND MAINTENANCE363
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss
of engine coolant (antifreeze), and to ensure
that engine coolant (antifreeze) will return to
the radiator from the coolant expansion bottle/
recovery tank if so equipped.
The cap should be inspected and cleaned if
there is any accumulation of foreign material on
the sealing surfaces.
Disposal Of Used Coolant

Used ethylene glycol-based coolant (antifreeze) is
a regulated substance requiring proper disposal.
Check with your local authorities to determine the
disposal rules for your community. To prevent
ingestion by animals or children, do not store
ethylene glycol-based coolant in open containers
or allow it to remain in puddles on the ground. If
ingested by a child or pet, seek emergency
assistance immediately. Clean up any ground
spills immediately.

Coolant Level
The coolant expansion bottle provides a quick
visual method for determining that the coolant
level is adequate. With the engine off and cold,
the level of the coolant (antifreeze) in the bottle
should be between the “MAX” and “MIN” lines
marked on the bottle.
As long as the engine operating temperature is
satisfactory, the coolant bottle need only be
checked once a month.
When additional coolant (antifreeze) is needed
to maintain the proper level, it should be added
to the coolant bottle. Do not overfill.
See an authorized dealer for service.
Points To Remember
NOTE:
When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor
coming from the front of the engine compart -
ment. This is normally a result of moisture from
rain, snow, or high humidity accumulating on
the radiator and being vaporized when the ther -
mostat opens, allowing hot engine coolant (anti -
freeze) to enter the radiator.
If an examination of your engine compartment
shows no evidence of radiator or hose leaks,
the vehicle may be safely driven. The vapor will
soon dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant (antifreeze) needs to be added, the
contents of the coolant expansion bottle
must also be protected against freezing.
If frequent engine coolant (antifreeze) addi-
tions are required, the cooling system should
be pressure tested for leaks.
WARNING!
Do not open hot engine cooling system.
Never add engine coolant (antifreeze) when
the engine is overheated. Do not loosen or
remove the cap to cool an overheated
engine. Heat causes pressure to build up in
the cooling system. To prevent scalding or
injury, do not remove the pressure cap
while the system is hot or under pressure.
Do not use a pressure cap other than the
one specified for your vehicle. Personal
injury or engine damage may result.
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SERVICING AND MAINTENANCE365
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer's specified transmission fluid.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications. It is
important to maintain the transmission fluid at
the correct level using the recommended fluid. NOTE:
No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the
transmission. Automatic Transmission Fluid
(ATF) is an engineered product and its
performance may be impaired by supplemental
additives. Therefore, do not add any fluid
additives to the transmission. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe
transmission damage.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING!
(Continued)
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
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