ECO mode CHRYSLER PACIFICA 2021 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message ........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System .........................................22
To Disarm The System .....................................22
Rearming Of The System .................................22 DOORS .....................................................................23
Manual Door Locks — If Equipped ..................23
Power Door Locks — If Equipped.....................24
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door — If Equipped...........27
Hands-Free Sliding Doors — If Equipped ........28
Child Protection Door Lock System —
Rear Doors ........................................................29
STEERING WHEEL ..................................................30
Tilt/Telescoping Steering Column ...................30
Heated Steering Wheel — If Equipped ............30
DRIVER MEMORY SETTINGS — IF EQUIPPED ....31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob To
Memory .............................................................32
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment
(Front Seats) — If Equipped .............................33
Manual Adjustment (Rear Seats) ....................34
Power Adjustment (Front Seats) —
If Equipped........................................................47 Power Adjustment (Rear Seats) —
If Equipped .......................................................49
Heated Seats.................................................... 51
Ventilated Seats — If Equipped .......................52
Adjustable Armrest
(Front Seats) — If Equipped .............................52
Plastic Grocery Bag Retainer Hooks ............... 52
Head Restraints .............................................. 52
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ........................................................... 56
Introducing Voice Recognition ........................ 56
Basic Voice Commands ................................... 56
Get Started .......................................................56
Additional Information ..................................... 57
MIRRORS ............................................................... 57
Inside Rearview Mirror..................................... 57
Illuminated Vanity Mirrors —
If Equipped ...................................................... 57
Outside Mirrors ................................................ 58
Driver's Outside Automatic Dimming
Mirror — If Equipped......................................... 58
Conversation Mirror ......................................... 58
Power Mirrors — If Equipped .......................... 58
Power Folding Outside Mirrors —
If Equipped .......................................................59

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4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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7
TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376

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9
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Chrysler vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped” or, if applicable, refer
to the “Hybrid Supplement” for additional information. All data contained in this publication are intended to help you use your vehicle in the best possible way.
FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical
and/or commercial reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Chrysler vehicle best, have factory-trained technicians, genuine Mopar® parts, and care
about your satisfaction.1

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GETTING TO KNOW YOUR VEHICLE19
NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For the proper engine starting procedure, see
Úpage 132.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement”
for additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft
(100 m).
Remote Start is used to defrost windows in cold
weather and to reach a comfortable climate in all
ambient conditions before the customer enters the
vehicle.
NOTE:Obstructions between the vehicle and key fob may
reduce this range Ú page 387.
HOW TO USE REMOTE START
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off. To drive the vehicle, push the unlock button, and
place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down in
10 seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window and power sunroof
operation (if equipped) are disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi
-
tion before the Remote Start sequence can be
repeated for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
2

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20GETTING TO KNOW YOUR VEHICLE
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous Remote
Start event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an
intrusion
Malfunction Indicator Light (MIL) is not
illuminated
TO EXIT REMOTE START MODE
If applicable, refer to the “Hybrid Supplement”
for additional information.
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button. The Remote Start system will turn the engine off if
the Remote Start button is pushed again, or if the
engine is allowed to run for the entire 15 minute
cycle. Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
For vehicles equipped with the Keyless
Enter ‘n Go™ — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will show in the instrument cluster
display until you push the START/STOP ignition
button.
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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34GETTING TO KNOW YOUR VEHICLE
Manual Front Seat Recline Adjustment
For models equipped with manual seats, the
recline lever is located on the outboard side of the
seat.

Manual Recline Lever

To recline, lean forward slightly, lift the lever and
push back to the desired position and release the
lever. Lean forward and lift the lever to return the
seatback to its normal position. Using body
pressure, lean forward and rearward on the seat to
be sure the seatback has latched.
MANUAL ADJUSTMENT (REAR SEATS)
Manual Forward/Rearward Adjustment —
Quad Seats (If Equipped)
Both second row seats are adjustable forward or
rearward. The manual seat adjustment handle is
located under the seat cushion at the front edge of
each seat.
Manual Rear Seat Adjuster

While sitting in the seat, pull up on the handle and
slide the seat forward or rearward. Release the bar
once you have reached the desired position. Then,
using body pressure, move forward and rearward
on the seat to be sure that the seat adjusters have
latched.
WARNING!
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious injury
or death.
WARNING!
Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat
could cause you to lose control. The seat belt
might not be adjusted properly and you could
be injured. Adjust the seat only while the
vehicle is parked.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt and be seriously or even fatally
injured. Use the recliner only when the vehicle
is parked.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.

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GETTING TO KNOW YOUR VEHICLE47
(Continued)
8. Readjust the front seat as needed, and
replace the floor mat (if equipped).
POWER ADJUSTMENT (FRONT SEATS) —
I
F EQUIPPED
Some models may be equipped with eight-way
power seats for the driver and front passenger. The
power seat switches are located on the outboard
side of the seat. The switches control the
movement of the seat cushion and the seatback.
Driver Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and
rearward by using the seat switch. The seat will
move in the direction of the switch. Release the
switch when the desired position has been
reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the rear of
seat switch, the seat will move in the direction of
the switch. Release the switch when the desired
position has been reached.
WARNING!
In a collision, you or others in your vehicle
could be injured if seats are not properly
latched to their floor attachments. Always be
sure the seats are fully latched.
Sitting in a seat with the head restraint in its
lowered position could result in serious injury
or death in a collision. Always make sure the
head restraints are in their upright positions
when the seat is to be occupied.
1 — Seat Switch
2 — Seatback Switch
3 — Lumbar Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.
CAUTION!
Do not place any article under a power seat or
impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
WARNING!
2

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GETTING TO KNOW YOUR VEHICLE51
3. To abort seat operation while seat is in motion, push a different seat position selector switch
to stop the seat. Once the seat stops moving,
then the desired position can be selected.
4. The third row power seat system includes obstacle detection. When the system detects
an obstacle, the motors will stop and reverse
direction. Should this occur, remove the
obstacle before pushing the button again.
HEATED SEATS
Front Heated Seats — If Equipped
The front heated seats control buttons are located
in the touchscreen.
You can choose from HI, LO or off heat settings.
The indicator lights in each switch indicate the
level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Press the heated seat button once to turn
the HI setting on.
Press the heated seat button a second time
to turn the LO setting on.
Press the heated seat button a third time to
turn the heating elements off.
The level of heat selected will stay on until the
operator changes it.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
The engine must be running for the heated
seats to operate.
For information on use with the Remote Start
system, see Ú page 21.
Rear Heated Seats — If Equipped
On some models, the second row seats are
equipped with heaters. There are two heated seat
switches that allow the second row passengers to
operate the seats independently. The heated seat
switches are located on the sliding side door
handle trim panels.

Second Row Heated Seat Switch

You can choose from HI, LO or off heat settings.
Amber indicator lights in each switch indicate the
level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Push the switch once to select HI-level heating.
Push the switch a second time to select LO-level
heating. Push the switch a third time to shut the
heating elements off.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion or other physical
condition must exercise care when using the
seat heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
Do not place anything on the seat or seatback
that insulates against heat, such as a blanket
or cushion. This may cause the seat heater to
overheat. Sitting in a seat that has been over -
heated could cause serious burns due to the
increased surface temperature of the seat.
2

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GETTING TO KNOW YOUR VEHICLE65
To Deactivate
Perform either of the following steps to deactivate
the Automatic High Beam system.

1. Deselect “Auto Dim High Beams” through the
Uconnect system
Ú
page 189.

2. Pull the multifunction lever toward you to switch the headlights from the high beam to
the low beam position.
3. Rotate the headlight switch counterclockwise from the AUTO to the on position.
NOTE:Once active, the Automatic High Beam system will
stop functioning below 12 mph (20 km/h).
FLASH-TO-PASS
You can signal another vehicle with your headlights
by lightly pulling the multifunction lever toward you.
This will cause the high beam headlights to turn on,
and remain on, until the lever is released.
AUTOMATIC HEADLIGHTS — IF EQUIPPED
This system automatically turns your headlights on
or off based on ambient light levels. To turn the
system on, turn the headlight switch to the extreme
clockwise position aligning the indicator with the
AUTO on the headlight switch. When the system is
on, the Headlight Time Delay feature is also on. This means your headlights will stay on for up to
90 seconds after the ignition is placed in the OFF
position. To turn the automatic system off, turn the
headlight switch counterclockwise to the O (off)
position.
NOTE:The engine must be running before the headlights
will come on in the Automatic mode.
HEADLIGHTS ON WITH WIPERS —
I
F EQUIPPED
When your headlights are in the AUTO mode and
the engine is running, the headlights will
automatically turn on when the wiper system is
also turned on. Headlights on when windshield
wipers are on may be found on vehicles equipped
with an automatic headlight system.
NOTE:The Headlights with Wipers feature can be turned
on or off through the Uconnect system
Ú page 189.
HEADLIGHT TIME DELAY — IF EQUIPPED
This feature provides the safety of headlight
illumination for up to 90 seconds after exiting your
vehicle. To activate the delay feature, place the ignition in
the OFF position while the headlights are still on.
The 90 second delay interval begins when
headlight switch is turned off. If the headlights or
parking lights are turned back on or the ignition is
placed in the ON position, the delay will be
cancelled.
When exiting the vehicle the driver can choose to
have the headlights remain on for 30, 60, or 90
seconds or not remain on. You can change the
timer setting through the Uconnect system
Ú
page 189.
If the headlights are turned off before the ignition,
they will turn off in the normal manner.
NOTE:The headlights must be turned off within 45
seconds of placing the ignition in the OFF position
to activate this feature.
LIGHTS-ON REMINDER
If the headlights or the parking lights are left on
after the ignition is placed in the OFF position, the
vehicle will chime when the driver's door is opened.
2

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