CHRYSLER PACIFICA HYBRID 2017 2.G Owners Manual

WARNING!
You can be seriously injured or killed working on or
around a motor vehicle:
•
Keep hands away from the radiator cooling fan when
the hood is raised. The fan starts automatically and may
start at any time, whether the engine is running or not.
(Continued)
WARNING! (Continued)
•Remove any jewelry such as rings, watches and
bracelets that could make an inadvertent electrical
contact.
• Keep open flames or sparks away from the battery.
Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive.
1. Set the parking brake and place the ignition to OFF.
NOTE: If the 12V Battery has been sufficiently discharged,
this may not be possible.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump-start the 12V electrical system, park the vehicle within the jumper cables reach,
set the parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Remote Battery Posts
1 — Negative Battery Post
2 — Positive Battery Post
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IN CASE OF EMERGENCY 419

Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
positive (+)post of the vehicle with the discharged
battery.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery. 4. Connect the opposite end of the negative
(-)jumper
cable to the negative post near the windshield cowl
(exposed metal post of the discharged vehicle).
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the vehicle that has the booster battery, let the vehicle run a few minutes, and then cycle the ignition to
ON/RUN in the vehicle with the discharged battery.
6. Once the ignition is cycled to ON/RUN, select the gear that is needed for moving the vehicle. In most instances
of an emergency, this would be neutral. Once the proper
gear is selected, remove the jumper cables in the reverse
sequence:
420 IN CASE OF EMERGENCY

Disconnecting The Jumper Cables
1. Disconnect the negative(-)end of the jumper cable from
the ground of the vehicle with the discharged battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
REFUELING IN EMERGENCY
The funnel for the Cap-Less Fuel System is located with the
spare tire (if equipped) or in the upper storage bin. If your
vehicle is out of fuel and an auxiliary fuel can is needed,
insert the funnel into the filler neck and proceed to fill the
vehicle.
For more information on the Cap-Less Fuel System refer to
“Refueling The Vehicle” in “Starting And Operating ” in
this manual.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
On the highways — slow down.
NOTE: There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
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IN CASE OF EMERGENCY 421

•You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If temperature gauge reads “H”, pull over and
stop the vehicle. Idle the vehicle with the air condi-
tioner turned off until the pointer drops back into the
normal range. If the pointer remains on the “H”, turn
the vehicle off immediately, and call for service.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator.
NOTE: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than half a second, you must press the brake pedal to
engage DRIVE or REVERSE.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or holding down the accelerator pedal.
NOTE: Push the ESC Off switch to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
422 IN CASE OF EMERGENCY

WARNING!
Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even fail-
ure, of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle’s wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continu-
ously without stopping when you are stuck and do not let
anyone near a spinning wheel, no matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may result.
• Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer ’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or associated brackets.
State and local laws regarding vehicles under tow must be
observed.
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IN CASE OF EMERGENCY 423

NOTE:
•You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the electric parking brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
424 IN CASE OF EMERGENCY

CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
(Continued)
CAUTION! (Continued)
•Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
Front Recovery Points
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IN CASE OF EMERGENCY 425

CAUTION!
•Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
426 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................429
▫ Maintenance Plan ...................... .430
▫ Heavy Duty Use Of The Vehicle ............432
 ENGINE COMPARTMENT — HYBRID ........433
▫ Checking Oil Level .....................434
▫ Adding Washer Fluid ...................434
▫ Maintenance-Free Battery .................435
 DEALER SERVICE ...................... .436
▫ Engine Oil .......................... .436
▫ Engine Oil Filter ...................... .438
▫ Engine Air Cleaner Filter .................438
▫ Accessory Drive Belt Inspection ............439
▫ Air Conditioner Maintenance ..............440
▫ Body Lubrication ..................... .441▫
Windshield Wiper Blades .................441
▫ Exhaust System ....................... .446
▫ Cooling System ....................... .447
▫ Brake System ........................ .453
▫ Automatic Transmission ..................454
 RAISING THE VEHICLE ..................455
 TIRES ............................... .455
▫ Tire Safety Information ..................455
▫ Tires — General Information ..............463
▫ Tire Types ........................... .469
▫ Spare Tires — If Equipped ................470
▫ Wheel And Wheel Trim Care ..............472
▫ T

ire Chains (Traction Devices) .............474
▫ Tire Rotation Recommendations ............475
8

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................475
▫ Treadwear ........................... .476
▫ Traction Grades ....................... .476
▫ Temperature Grades .....................476
 STORING THE VEHICLE ..................477
 BODYWORK .......................... .478
▫ Protection From Atmospheric Agents ........478▫
Body And Underbody Maintenance ..........478
▫ Preserving The Bodywork .................479
 INTERIORS ........................... .480
▫ Seats And Fabric Parts ...................480
▫ Plastic And Coated Parts ..................481
▫ Leather Parts ......................... .481
▫ Glass Surfaces ........................ .482
428 SERVICING AND MAINTENANCE