Service CHRYSLER PACIFICA HYBRID 2019 Owners Manual

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
Heavy Duty Use Of The Vehicle
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment. This type of vehicle use is considered
Severe Duty.
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ENGINE COMPARTMENT — HYBRID
1 — Battery Coolant Reservoir*6 — Power Distribution Center (Fuses)
2 — Engine Coolant Reservoir 7 — Engine Air Cleaner
3 — Engine Oil Fill 8 — Engine Oil Dipstick
4 — Brake Fluid Reservoir 9 — Power Electronics Coolant Reservoir*
5 — Remote Jump Start Positive Terminal 10 — Washer Fluid Reservoir
* See your authorized dealer for service.
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CAUTION!(Continued)
•If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
DEALER SERVICE
An authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE: Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
(Continued)
WARNING! (Continued)
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
Engine Oil
Change Engine Oil — Gasoline Engine
Refer to “Scheduled Servicing” in this section for the
proper maintenance intervals.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommend engine oils that are API certified and meet the
requirements of FCA Material Standard MS-12145, FCA
9.55535-GSX.
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American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact an authorized dealer, service station
or governmental agency for advice on how and where used
oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
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SERVICING AND MAINTENANCE 451

Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type dispos-
able oil filter. Use a filter of this type for replacement. The
quality of replacement filters varies considerably. Only
high quality filters should be used to assure most efficient
service. Mopar engine oil filters are high quality oil filters
and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
NOTE:Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary for
repair or maintenance. Make sure that no one is near the
engine compartment before starting the vehicle with the
air induction system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. Mopar engine air cleaner
filters are a high quality filter and are recommended.
Accessory Drive Belt Inspection
WARNING!
• Do not attempt to inspect an accessory drive belt
with vehicle running.
• When working near the radiator cooling fan, discon-
nect the fan motor lead. The fan is temperature
controlled and can start at any time regardless of
ignition mode. You could be injured by the moving
fan blades.
• You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
When inspecting accessory drive belts, small cracks that
run across ribbed surface of belt from rib to rib, are
452 SERVICING AND MAINTENANCE

considered normal. These are not a reason to replace belt.
However, cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has excessive
wear, frayed cords or severe glazing.
Conditions that would require replacement:
•Rib chunking (one or more ribs has separated from belt
body)
• Rib or belt wear
• Longitudinal belt cracking (cracks between two ribs) •
Belt slips
• “Groove jumping (belt does not maintain correct posi-
tion on pulley)
• Belt broken (note: identify and correct problem before
new belt is installed)
• Noise (objectionable squeal, squeak, or rumble is heard
or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected
for damage and proper alignment.
Belt replacement on some models requires the use of
special tools, we recommend having your vehicle serviced
at an authorized dealer.
Air Conditioner Maintenance
For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include
cleaning of the condenser fins and a performance test.Accessory Belt (Serpentine Belt)
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SERVICING AND MAINTENANCE 453

WARNING!
•Use only refrigerants and compressor lubricants ap-
proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, located in your owner ’s
information kit, for further warranty information.
• The air conditioning system contains refrigerant un-
der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
Refrigerant Recovery And Recycling — R–1234yf
R–1234yf Air Conditioning Refrigerant is a hydrofluo-
roolefin (HFO) that is endorsed by the Environmental
Protection Agency and is an ozone-friendly substance with
a low global-warming potential. The manufacturer recom-
mends that air conditioning service be performed by
authorized dealer using recovery and recycling equipment.
NOTE: Use only manufacturer approved A/C system
POE compressor oil, and refrigerants.
Air Conditioning Filter Replacement (Cabin Air
Filter)
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.
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CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
• Turn vehicle OFF and disconnect the fan motor lead
before working near the radiator cooling fan.
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SERVICING AND MAINTENANCE 463

WARNING!(Continued)
•You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.
• Do not put your hands, tools, clothing, and jewelry
near the radiator cooling fan. The fan may start at any
time, whether the ignition is on or off. This vehicle is equipped with an electric cooling fan
mounted behind the radiator that starts automatically, and
may start at any time. Your vehicle may determine the fan
needs to start and to run if vehicle coolant is too hot, or if
the ambient air temperature is too high. Even after the
vehicle is turned off, the fan may start without warning
and run for several minutes. Be aware of this if you are
working in the engine compartment. Always keep fingers
and tools away from the fan blades.
The radiator fan and surrounding components must be
serviced by your authorized dealer.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032) by an authorized dealer.
Check the front of the A/C condenser for any accumula-
tion of bugs, leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the face of the
condenser.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts, and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
Cooling Fan Warning Label
464 SERVICING AND MAINTENANCE

system for leaks. DO NOT REMOVE THE COOLANT
PRESSURE CAP WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system please contact an authorized dealer.
If the engine coolant (antifreeze) is dirty or contains visible
sediment, have an authorized dealer clean and flush with
OAT coolant (antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
Electric/Battery Coolant System
These coolant systems must be serviced by an authorized
dealer. If the coolant level is below what is specified on the
reservoir, contact an authorized dealer for service.
These systems require the use of high purity water, such as
deionized, or distilled water, when mixing the water and
coolant (antifreeze) solution. The use of lower quality
water will reduce the amount of corrosion protection in the cooling systems. If the coolant level of the battery coolant
system is low, the wrench warning light will be illuminated
on the instrument cluster.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.
NOTE:
•
Mixing of engine coolant (antifreeze) other than speci-
fied Organic Additive Technology (OAT) engine coolant
(antifreeze), may result in engine damage and may
decrease corrosion protection. Organic Additive Tech-
nology (OAT) engine coolant is different and should not
be mixed with Hybrid Organic Additive Technology
(HOAT) engine coolant (antifreeze) or any “globally
compatible” coolant (antifreeze). If a non-OAT engine
coolant (antifreeze) is introduced into the cooling system
in an emergency, the cooling system will need to be
drained, flushed, and refilled with fresh OAT coolant
(conforming to MS.90032), by an authorized dealer as
soon as possible.
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