CHRYSLER PACIFICA HYBRID 2019 Owners Manual

To prevent freeze-up of your windshield washer system in
cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This rating
information can be found on most washer fluid containers.
WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around the
washer solution.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid to
contact your eyes, skin, or clothing. Do not lean over
a battery when attaching clamps. If acid splashes in
eyes or on skin, flush the area immediately with
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WARNING! (Continued)
large amounts of water. Refer to “Jump Starting
Procedure” in “In Case Of Emergency” for further
information.
• Battery gas is flammable and explosive. Keep flame
or sparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.
• Battery posts, terminals, and related accessories con-
tain lead and lead compounds. Wash hands after
handling.
CAUTION!
• It is essential when replacing the cables on the
battery that the positive cable is attached to the
positive post and the negative cable is attached to the
negative post. Battery posts are marked positive (+)
and negative (-) and are identified on the battery
case. Cable clamps should be tight on the terminal
posts and free of corrosion.
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SERVICING AND MAINTENANCE 449

CAUTION!(Continued)
•If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
DEALER SERVICE
An authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE: Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
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WARNING! (Continued)
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
Engine Oil
Change Engine Oil — Gasoline Engine
Refer to “Scheduled Servicing” in this section for the
proper maintenance intervals.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommend engine oils that are API certified and meet the
requirements of FCA Material Standard MS-12145, FCA
9.55535-GSX.
450 SERVICING AND MAINTENANCE

American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact an authorized dealer, service station
or governmental agency for advice on how and where used
oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
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SERVICING AND MAINTENANCE 451

Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type dispos-
able oil filter. Use a filter of this type for replacement. The
quality of replacement filters varies considerably. Only
high quality filters should be used to assure most efficient
service. Mopar engine oil filters are high quality oil filters
and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
NOTE:Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary for
repair or maintenance. Make sure that no one is near the
engine compartment before starting the vehicle with the
air induction system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. Mopar engine air cleaner
filters are a high quality filter and are recommended.
Accessory Drive Belt Inspection
WARNING!
• Do not attempt to inspect an accessory drive belt
with vehicle running.
• When working near the radiator cooling fan, discon-
nect the fan motor lead. The fan is temperature
controlled and can start at any time regardless of
ignition mode. You could be injured by the moving
fan blades.
• You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
When inspecting accessory drive belts, small cracks that
run across ribbed surface of belt from rib to rib, are
452 SERVICING AND MAINTENANCE

considered normal. These are not a reason to replace belt.
However, cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has excessive
wear, frayed cords or severe glazing.
Conditions that would require replacement:
•Rib chunking (one or more ribs has separated from belt
body)
• Rib or belt wear
• Longitudinal belt cracking (cracks between two ribs) •
Belt slips
• “Groove jumping (belt does not maintain correct posi-
tion on pulley)
• Belt broken (note: identify and correct problem before
new belt is installed)
• Noise (objectionable squeal, squeak, or rumble is heard
or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected
for damage and proper alignment.
Belt replacement on some models requires the use of
special tools, we recommend having your vehicle serviced
at an authorized dealer.
Air Conditioner Maintenance
For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include
cleaning of the condenser fins and a performance test.Accessory Belt (Serpentine Belt)
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SERVICING AND MAINTENANCE 453

WARNING!
•Use only refrigerants and compressor lubricants ap-
proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, located in your owner ’s
information kit, for further warranty information.
• The air conditioning system contains refrigerant un-
der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
Refrigerant Recovery And Recycling — R–1234yf
R–1234yf Air Conditioning Refrigerant is a hydrofluo-
roolefin (HFO) that is endorsed by the Environmental
Protection Agency and is an ozone-friendly substance with
a low global-warming potential. The manufacturer recom-
mends that air conditioning service be performed by
authorized dealer using recovery and recycling equipment.
NOTE: Use only manufacturer approved A/C system
POE compressor oil, and refrigerants.
Air Conditioning Filter Replacement (Cabin Air
Filter)
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.
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The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Remove all contents from the glove compartment.
2. Open the glove compartment door partially, leavingextra slack on the glove compartment tension tether.
Detach the glove compartment tension tether by sliding
the black tension tether clip down, and popping it out of
the slot on the side of the glove compartment door. 3. There are glove compartment travel stops on either side
of the glove compartment door. To release them, push
inward on each travel stop, and pull the glove compart-
ment door down until the travel stops pass clear of their
hooking points.
4. Open the glove compartment door as far as possible to gain access to the cabin air filter compartment cover.
Glove Compartment
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether Clip
Cabin Air Filter Compartment Cover
1 — Compartment Cover
2 — Compartment Snap
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SERVICING AND MAINTENANCE 455

5. Pry up the lid of each individual compartment snap,and detach it from the rest of the snap. There is a small
space on the side of each snap to use for separating the
lid from the snap. Once detached, remove the rest of the
snap completely from the compartment cover.
6. After removing the snaps, lift up the compartment cover to gain access to the fresh air inlet. 7. Remove the filter cover by prying back each of the
retaining tabs from their hooking points, and then
pulling out the filter cover to expose the cabin air filter.
Remove the air filter by pulling it straight out of the
housing.
8. Install the new air filter with the arrow on the filter pointing toward the floor.
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter. Failure to
properly install the filter will result in the need to
replace it more often.
9. Once the filter is replaced, reinstall the filter cover, making sure the retaining tabs are fully secured into
their housings.
10. Close the cabin air filter compartment cover, and reinsert the snaps into their slots. Push the snap lids
until fully attached.
Fresh Air Inlet
1 — Filter Cover
2 — Retaining Tab 456 SERVICING AND MAINTENANCE

11. Push the glove compartment door to the near closedposition to reengage the glove compartment travel
stops. Finally, pull the glove compartment tension
tether clip down and slide it back into the slot on the
side of the glove compartment door.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, decklid, sliding doors and hood hinges, should be
lubricated periodically with a lithium based grease, such as
Mopar Spray White Lube to assure quiet, easy operation
and to protect against rust and wear. Prior to the applica-
tion of any lubricant, the parts concerned should be wiped
clean to remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should
also be given to hood latching components to ensure
proper function. When performing other underhood ser-
vices, the hood latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as Mopar Lock
Cylinder Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumulations
of salt or road film.
Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a
dry windshield.
Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE: Life expectancy of wiper blades varies depending
on geographical area and frequency of use. Poor perfor-
mance of blades may be present with chattering, marks,
water lines or wet spots. If any of these conditions are
present, clean the wiper blades or replace as necessary.
The wiper blades and wiper arms should be inspected
periodically, not just when wiper performance problems
are experienced. This inspection should include the follow-
ing points:
• Wear or uneven edges
• Foreign material
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SERVICING AND MAINTENANCE 457

•Hardening or cracking
• Deformation or fatigue
If a wiper blade or wiper arm is damaged, replace the
affected wiper arm or blade with a new unit. Do not
attempt to repair a wiper arm or blade that is damaged.
Front Wiper Blade Removal/Installation
CAUTION!
Do not allow the wiper arm to spring back against the
glass without the wiper blade in place or the glass may
be damaged.
1. Lift the wiper arm to raise the wiper blade off of the glass, until the wiper arm is in the full up position.
Wiper Blade With Release Tab In Locked Position
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
458 SERVICING AND MAINTENANCE