check engine CITROEN BERLINGO VAN 2021 Handbook (in English)

3
Contents


bit.ly/helpPSA


Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

7
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 25 mph (40

km/h) when the traffic is
flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (sunroof blind and window blinds, etc.).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible
to the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack, bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter

, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

13
Instruments
1If manual application and release commands are
not working, the electric parking brake control
lever is faulty.
The automatic functions must be used at all
times and are automatically re-enabled in the
event of a control lever fault.
Carry out (2).
Low fuel level
/2
1 1Fixed (warning lamp or LED) and
needle in the red zone (depending
on version), accompanied by an audible signal
and a message.
The audible signal and the message are
repeated with increasing frequency as the fuel
level drops towards zero.
When it first comes on there remains less than 6
litres of fuel in the tank.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, this could
damage the emission control and injection
systems.
Presence of water in diesel filter
Fixed (with LCD symbols instrument
panel).
The diesel filter contains water.
Risk of damage to the injection system
: carry
out (2) without delay.
Engine self-diagnosis systemFlashing.
The engine management system has a
fault. There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail
.
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Diesel engine pre-heatingFixed.
The period of illumination depends on the
climatic conditions.
The ignition is on.
Wait until the warning lamp goes off before
starting.
If the engine does not start, switch the ignition off
and then on, wait until the indicator lamp goes off
again, then start the engine.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more wheels is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Flashing.
The system is operating.
The vehicle brakes briefly so as to reduce the
speed of collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).

18
Instruments
Trip distance recorder
This recorder measures the distance travelled
since it was last reset by the driver.
Resetting the trip recorder




► With the ignition on, press the button until
zeros appear .
Engine coolant temperature

With the engine running, when the needle or bar
graph (depending on version) is:
–

in zone
A, the engine coolant temperature is
correct,
– in zone B, the engine coolant temperature is
too high; the maximum temperature and central
STOP warning lamps come on, accompanied by
an audible signal and a warning message.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
Contact a CITROËN dealer or a qualified
workshop.
Checking
After driving for a few minutes, the temperature
and pressure in the cooling system increase.
To top up the level:
►

wait at least one hour for the engine to cool,
►


unscrew the cap by two turns to allow the
pressure to drop,
►


when the pressure has dropped, remove the
cap,
►


top up the level to the "MAX" mark.
For more information on Checking levels

, refer
to the corresponding section.
Be aware of the risk of scalding when
topping up the coolant. Do not fill above
the maximum level (indicated on the
reservoir).
Engine oil level indicator
On versions fitted with an electric oil gauge, the
state of the engine oil level is displayed on the
instrument panel for a few seconds when the
ignition is switched on, at the same time as the
servicing information.
The level read will only be correct if the vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct


This is indicated by a message on the instrument
panel.
Low oil level


This is indicated by a message on the instrument
panel.
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damaging the engine.

20
Instruments




With the lamps on (not in the AUTO position) ,
press button A to increase the brightness of the
lighting, or button B to decrease it.
Release the button when the desired brightness
is reached.
Touch screen lighting
dimmer


► In the Settings menu, select "Brightness".
Or select "OPTIONS ", "Screen configuration "
then "Brightness".
With 1.5 BlueHDi Euro 6.2 / 6.3 engines
Warning
lamps lit Action Remaining
driving
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and
800
km)


Top up as
soon as
possible.Between
500 miles
and 62 miles
(800 km and
100
km)


A top-up is
essential,
due to the
risk that the
engine will
be prevented
from starting.Between
62 miles
and 0 miles
(100 km and
0
km)


To be able
to restart
the engine,
add at least
5 litres of
AdBlue
® to
its tank. 0 miles (km)
Malfunction of the SCR emissions control
system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
or “NO START IN” message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, while the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes, and an
"Emissions fault: Starting prevented in X
miles" or "NO START IN X miles" message is
displayed, indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine immobiliser
system is triggered.
Have the system checked by a
CITROËN dealer or a qualified workshop
as soon as possible.
Starting prevented
Whenever the ignition is switched on, the
"Emissions fault: Starting prevented" or "NO
START IN" message is displayed.
To be able to restart the engine, contact a CITROËN dealer or a qualified
workshop.
Lighting dimmer
This control lets you manually adjust the
brightness of the instrument panel according to
the exterior light level.

33
Access
2Alarm



System which protects and provides a deterrent
against theft and break-ins.
Self-protection function
The system checks for the disconnection
of any of its components.
The alarm is triggered if the battery, button or
siren wiring is disconnected or damaged.
For all work on the alarm system, contact a
CITROËN dealer or a qualified workshop.
Exterior perimeter
The system checks whether the vehicle is
opened.
The alarm is triggered if anyone tries to open
one of the doors or the bonnet.
Volumetric
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
If your vehicle is fitted with Additional
Heating / Ventilation, volumetric
monitoring is not compatible with this system.
For more information on Additional Heating
/ Ventilation , refer to the corresponding
section.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm is triggered if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Locking the vehicle with full
alarm system
Activation
► Switch off the engine and exit the vehicle.
► Lock the vehicle using the remote control or
the "Keyless Entry and Starting" system.
The monitoring system is active: the red indicator
lamp in the button flashes every second and
the direction indicators come on for about 2
seconds.
Following an instruction to lock the
vehicle, the exterior perimeter monitoring
is activated after 5 seconds and the interior
volumetric and anti-tilt monitoring after 45
seconds.
If an opening (door, boot or bonnet) is not
closed properly, the vehicle is not locked
but the exterior perimeter monitoring will be
activated after 45 seconds at the same time
as the interior volumetric and anti-tilt
monitoring.
Deactivation
► Press the unlocking button on the remote
control.
or
►

Unlock the vehicle with the Keyless Entry and
Starting system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
When the vehicle automatically locks
itself again (as happens if a door or the
boot is not opened within 30 seconds of
unlocking), the monitoring system is also
reactivated automatically.

47
Ease of use and comfort
3 12 V accessory socket(s)

► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB port(s)

Ports 1 and 2 can be used to charge a portable
device.
Port
1 also enables audio files sent to your audio
system to be played via the vehicle's speakers.
When the USB port is used, the portable
device charges automatically.
A message is displayed if the power drawn
by the portable device exceeds the current
supplied by the vehicle.
For more information on how to use this
equipment, refer to the Audio equipment
and telematics section .
Port 1 also allows a
smartphone to be connected by MirrorLink
TM, Android Auto® or
CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering mounted controls or the audio system
controls.
220 V/50 Hz socket


AC 220V
50Hz 120W

It is located on the side of the central storage
compartment.
This socket (max. power: 150
W) operates with
the engine running, and with the Stop & Start
system in STOP mode.
►

Lift the protective cover
.
►

Check that the green indicator lamp is on.
►


Connect your multimedia or other electrical
device (telephone charger

, laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have the socket checked by a CITROËN dealer
or a qualified workshop.

48
Ease of use and comfort
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Floor boxes

There are two boxes located under the rear
passenger footwells.
► To open them, slide your fingers into the
notch and lift the cover.
Aircraft style tables

► To put the table back in place, pull it upwards.
As a safety precaution, the aircraft style table
unhooks itself if excessive pressure is applied.
Connect only one device at a time to the
socket (do not use extension leads or
multi-socket adapters).
Connect only devices with class II insulation
(shown on the device).
Do not use metal-cased devices (e.g. electric
shaver, etc.).
As a safety measure, if power consumption is high and power is
required by the vehicle's electrical system
(due to severe weather conditions, electrical
overload, etc.), power to the socket may be
cut off, in which case the green indicator lamp
goes off.
Wireless smartphone
charger




It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.

52
Ease of use and comfort
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.


1. Temperature.
2. Air flow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/off.
As a safety precaution in case of sharp braking,
we recommend placing heavy objects as far
forwards as possible (i.e. near the cab)K
We recommend using the stowing rings on the
floor to firmly secure the load.
When washing your vehicle, never clean
the inside directly using a water jet.
Warning triangle
As a safety precaution, before leaving your
vehicle to set up and install the triangle, always
switch on the hazard warning lamps and put on
your high visibility vest.
Storage compartment

There is a compartment in the interior trim of the
boot in which to store a warning triangle.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.

73
Safety
5Horn

► Press the central part of the steering wheel.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the
event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a CITROËN dealer or a qualified
workshop.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on
the driving wheels to avoid wheel spinning. It
also enhances the vehicle's directional stability
while accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or