CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2021, Model line: C4 AIRCROSS DAG, Model: CITROEN C4 AIRCROSS DAG 2021Pages: 244, PDF Size: 6.29 MB
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6audible signal, to remind you that the key is 
still in the ignition switch at position 1 (Stop).
If the key has been left in the ignition switch 
at position 2 (Ignition on) , the ignition will be 
switched off automatically after one hour.
To switch the ignition back on, turn the key 
to position 1 (Stop), then back to position 2 
(Ignition on) .
Starting / Switching off the 
engine with Keyless Entry 
and Starting
The electronic key must be present in the 
passenger compartment.
If it is not detected, a message is displayed.
Move the electronic key so that the engine 
can be started or switched off.
If there is still a problem, refer to the "Key 
not detected - Back-up starting or Back-up 
switch-off" section.
Starting 
 
► With a manual gearbox, place the gear lever 
in neutral and fully depress the clutch pedal.
► With an automatic gearbox, select mode P or N and press the brake pedal. 
 
► Press the "START/STOP" button while 
maintaining pressure on the pedal until the 
engine starts.
For Diesel engines, when the temperature is 
below zero and/or the engine is cold, starting will 
only occur once the preheating warning lamp is 
off.
If this warning lamp comes on after pressing the " START/STOP" button:► Keep the pedal fully depressed and do not press the "START/STOP" button again until the 
engine is running.
If one of the starting conditions is not met, a 
message is displayed.
In some circumstances, a message indicates 
that it is necessary to turn the steering wheel 
while pressing the " START/STOP" button to 
assist unlocking of the steering column.
With petrol engines , after a cold start, 
preheating the catalytic converter can 
cause noticeable engine vibrations for 
anything up to 2 minutes while stationary with 
the engine running (accelerated idle speed).
Switching off
► Immobilise the vehicle, with the engine at idle.► With a manual gearbox, ideally put the gear 
lever into neutral.
► With an automatic gearbox, ideally select mode P or N.► Press the "START/STOP" button..
In some circumstances, it is necessary to turn 
the steering wheel to lock the steering column.
If the vehicle is not immobilised, the 
engine will not switch off.
With the engine off, the braking and 
steering assistance systems are also cut 
off - risk of loss of control of the vehicle!
 Never leave your vehicle with the 
electronic key still inside.   
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Switching on the ignition 
without starting the engine
 
 
With the electronic key in the passenger 
compartment, pressing the “START/STOP” 
button, without pressing any of the pedals , 
allows the ignition to be switched on without 
starting the engine (turning on the instrument 
panel and accessories such as the audio system 
and the lighting).
► Press this button again to switch off the 
ignition and allow the vehicle to be locked.
With the ignition on, the system 
automatically goes into energy economy 
mode to maintain an adequate state of charge 
in the battery.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column 
so that the engine can be started if the system 
does not detect the key in the recognition zone, 
or if the battery in the electronic key is flat.
 
 
► Place and hold the remote control against the reader.► With a manual gearbox, place the gear lever 
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, select mode P, 
then fully depress the brake pedal.
► Press the “START/STOP” button.
The engine starts.
Back-up switch-off 
 
If the electronic key is not detected or is no 
longer in the recognition zone, a message 
appears in the instrument panel when closing a 
door or trying to switch off the engine.
► To confirm the instruction to switch off the engine, press the " START/STOP" button for approximately 5 seconds.In the event of a fault with the electronic key, 
contact a CITROËN dealer or a qualified 
workshop.
Emergency switch-off
In the event of an emergency only, the engine 
can be switched off without conditions (even 
when driving).
► Press the "START/STOP" button for about 5 seconds.
In this case, the steering column locks as soon 
as the vehicle stops.
Parking brake
Release 
 
► Pull the parking brake lever up slightly, press the release button, then lower the lever fully.When driving the vehicle, if this warning lamp and the  STOP warning lamp come 
on, accompanied by an audible signal and the 
display of a message, this means that the 
parking brake is still applied or has not been fully 
released.   
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6Parking brake
Release 
 
► Pull the parking brake lever up slightly, press the release button, then lower the lever fully.When driving the vehicle, if this warning lamp and the STOP warning lamp come 
on, accompanied by an audible signal and the 
display of a message, this means that the 
parking brake is still applied or has not been fully 
released.
Application 
 
► Pull the parking brake lever up to immobilise the vehicle.
When parking on a slope, turn the 
wheels against the kerb, apply the 
parking brake, engage a gear and switch off 
the ignition.
When towing, parking on a steep slope, 
or if your vehicle is heavily laden, turn the 
wheels towards the kerb and engage a gear 
(manual gearbox) or move the selector lever 
to position P (automatic gearbox).
For towing, your vehicle is approved for 
parking on slopes of up to 12%.
5-speed manual gearbox
Engaging reverse gear 
 
► Fully depress the clutch pedal.► Push the gear lever fully to the right then backwards.
Only engage reverse gear when the 
vehicle is stationary with the engine at 
idle.
As a safety precaution and to facilitate  starting the engine:
– always select neutral,– press the clutch pedal.
6-speed manual gearbox
Engaging 5th or 6th gear
► Move the lever fully to the right to engage 5th 
or 6th gear.  
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Failure to follow this advice could cause 
permanent damage to the gearbox 
(inadvertent engagement of 3
rd or 4th gear). 
Engaging reverse gear 
 
► Raise the ring under the knob and move the gear lever to the left then forwards.
Only engage reverse gear when the 
vehicle is stationary with the engine at 
idle.
As a safety precaution and to facilitate  starting the engine:
– always select neutral,– press the clutch pedal.
* Snow programme : depending on the country of sale.
Automatic gearbox (EAT6)
6-speed automatic gearbox which offers a choice 
between the comfort of automatic operation or 
manual gear changing.
Two driving modes are available:
– Automatic operation for electronic 
management of the gears by the gearbox:
• With the Sport programme for a more 
dynamic driving style.
• Or the Snow  programme to improve driving 
in the event of poor grip. *
– Manual operation for sequential changing of 
the gears by the driver.
In automatic mode, you can still change gear 
manually using the steering mounted control 
paddles (e.g. to overtake).
Gear selector module
1.Sport programme
2. Snow programme
(depending on country of sale) P.
Parking
– Vehicle immobilised, parking brake applied or released.– Starting the engine.
R.Reverse gear– Reversing manoeuvres, vehicle stationary, engine at idle.
N. Neutral
– Vehicle immobilised, parking brake applied.– Starting the engine.
D.Automatic operation
M. + / - Manual operation
► To move up / down through the gears, move backwards / forwards.
Information displayed on 
the instrument panel
 
 
When a position is selected in the grate with the 
gear selector, the corresponding indicator lamp 
lights up on the instrument panel.
P.Park
R. Reverse
N.Neutral
D. Drive (automatic operation)
S. Sport programme
T. Snow
 programme
1...6. Gear engaged during manual operation
-. Instruction not processed in manual 
operation
Foot on the brake
► Depress the brake pedal when this warning lamp is displayed on the 
instrument panel (e.g. when starting the engine).
Starting the vehicle
►  With your foot on the brake pedal, select position  P or N.► Start the engine.If the conditions are not met, you will hear an 
audible signal, accompanied by the display of a 
message.
► With the engine running, press the brake pedal.
► Release the parking brake, unless it is programmed to automatic mode.► Select position R, D or M.► Gradually release the brake pedal.The vehicle moves off immediately.
If position N is selected inadvertently 
while driving, allow the engine to return 
to idle, then select position  D to accelerate.  
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6N.Neutral
D. Drive (automatic operation)
S. Sport programme
T. Snow
 programme
1...6. Gear engaged during manual operation
-. Instruction not processed in manual 
operation
Foot on the brake
► Depress the brake pedal when this warning lamp is displayed on the 
instrument panel (e.g. when starting the engine).
Starting the vehicle
► With your foot on the brake pedal, select position  P or N.► Start the engine.If the conditions are not met, you will hear an 
audible signal, accompanied by the display of a 
message.
► With the engine running, press the brake pedal.
► Release the parking brake, unless it is programmed to automatic mode.► Select position R, D or M.► Gradually release the brake pedal.The vehicle moves off immediately.
If position N is selected inadvertently 
while driving, allow the engine to return 
to idle, then select position  D to accelerate.
When the engine is running at idle with 
the brakes released, if position  R, D or M 
is selected, the vehicle moves even without 
the accelerator being pressed.
Never leave children unattended in the 
vehicle when the engine is running.
When carrying out maintenance with the 
engine running, apply the parking brake and 
select position  P.
Automatic operation
► Select position D for automatic changing of 
the six gears.
The gearbox then operates in auto-adaptive 
mode, without any intervention on the part of the 
driver. It continuously selects the most suitable 
gear according to the driving style, the road 
profile and the load in the vehicle.
For maximum acceleration without touching the 
selector, press the accelerator fully down (kick-
down). The gearbox changes down automatically 
or holds the gear selected until the maximum 
engine speed is reached.
When braking, the gearbox changes down 
automatically to provide effective engine braking.
If you release the accelerator sharply, the 
gearbox will not shift to a higher gear for safety 
reasons.
Never select position  N while the vehicle 
is moving.
Never select positions  P or R unless the 
vehicle is completely stationary.
"Sport" and "Snow" programmes
These two special programmes supplement the 
automatic operation in specific conditions of use.
"Sport"
► Press this button, once the engine has started.
"S" appears on the instrument panel.
The gearbox automatically favours a dynamic 
style of driving.
"Snow"
► Press this button, once the engine has started. 
"T" appears on the instrument panel. 
The gearbox adapts to driving on slippery roads.
This programme improves starting and traction 
when grip is poor.
Return to automatic operation
► At any time, press the selected button ("S or 
"T") again to quit the activated programme and 
return to auto-adaptive mode.
Manual operation
To limit fuel consumption during an extended standstill with the engine 
running (for example, in a traffic jam), set the 
gear selector to N and apply the parking 
brake.
► Selecting position  M enables sequential 
shifting between the six gears.
► Push backwards to shift up a gear .  
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► Push forwards to shift down a gear.The gearbox only changes gear if the road 
speed and engine speed permit; apart from 
this condition, the rules for automatic operation 
temporarily apply.
D disappears, and the gears engaged appear in 
succession on the instrument panel.
If the engine speed is too low or too high, the 
selected gear flashes for a few seconds, then the 
gearactually activated is displayed.
It is possible to change from position D to 
position  M
 at any time.When the vehicle is stationary or moving 
very slowly, the gearbox selects gear  M1 
automatically.
The Sport and Snow  programmes are inactive 
in manual operation.
This symbol is displayed if a gear is not  engaged correctly (gear selector between 
two positions).
Switching off the vehicle
Before switching off the engine, it is possible to 
engage position  P or N to place the gearbox in 
neutral.
In both cases, apply the parking brake to 
immobilise the vehicle.
If the gear selector is not in position  P, 
when the driver's door is opened or 
approximately 45 seconds after the ignition is 
switched off, an audible signal sounds and a 
message appears.
► Return the gear selector to P; the audible 
signal stops and the message disappears.
Malfunction
In the event of a malfunction, this warning lamp comes on and a message is 
displayed, when the ignition is switched on.
In this case, the gearbox goes into back-up 
mode and is locked in 3
rd gear. It is possible to 
feel a significant jolt (without risk for the gearbox) 
while changing from P to R and from N to R.Do not exceed 62 mph (100 km/h), local speed restrictions permitting.
Have it checked by a CITROËN dealer or a 
qualified workshop.
There is a risk of damaging the gearbox:– If the accelerator and brake pedals are pressed simultaneously.– In the event of a battery failure, forcing the selector from position  P to another position.
With an automatic gearbox, never try to 
start the engine by pushing the vehicle.
Gear efficiency indicator
(Depending on engine.)
This system helps reduce fuel consumption by 
recommending the most appropriate gear.
Operation
Depending on the driving situation and the 
vehicle's equipment, the system may advise to 
skip one or more gears.
Gear shift recommendations should not be 
considered compulsory. In fact, the road layout, 
the traffic density and safety remain the deciding 
factors when choosing the best gear. The driver 
therefore remains responsible for deciding 
whether or not to follow the indications issued by 
the system.
This function cannot be deactivated.
With an automatic gearbox, the system is 
only active in manual operation.
The information appears in the instrument panel, in the form of an arrow and the 
recommended gear.
The system adapts its gear shift  recommendation according to the driving 
conditions (slope, load, etc.) and the driver’s 
requirements (power, acceleration, braking, 
etc.).
The system never suggests:
– engaging first gear;– engaging reverse.
Hill start assist
This system keeps your vehicle briefly stationary (for approximately 2 seconds) when making a hill 
start, while you transfer your foot from the brake pedal to the accelerator pedal.
This system is only active when:
–  The vehicle is completely stationary, with your foot on the brake pedal.–  Certain slope conditions are met.– The driver’s door is closed.
Do not leave the vehicle while it is being 
held temporarily by hill start assist.
If someone needs to get out of the vehicle 
with the engine running, apply the parking 
brake manually. Then check that the parking 
brake indicator lamp is on fixed in the 
instrument panel.
The hill start assist function cannot be  deactivated. However, use of the parking 
brake to immobilise the vehicle interrupts its 
operation.
Operation 
   
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6start, while you transfer your foot from the brake 
pedal to the accelerator pedal.
This system is only active when:
– The vehicle is completely stationary, with your foot on the brake pedal.– Certain slope conditions are met.– The driver’s door is closed.
Do not leave the vehicle while it is being 
held temporarily by hill start assist.
If someone needs to get out of the vehicle 
with the engine running, apply the parking 
brake manually. Then check that the parking 
brake indicator lamp is on fixed in the 
instrument panel.
The hill start assist function cannot be  deactivated. However, use of the parking 
brake to immobilise the vehicle interrupts its 
operation.
Operation 
 
Facing uphill, with the vehicle stationary, 
the vehicle is held for a short time when you 
release the brake pedal:
– provided you are in first gear or neutral with a manual gearbox.– provided you are in mode D or M with an 
automatic gearbox.
 
 
Facing downhill, with the vehicle stationary 
and reverse gear engaged, the vehicle is held 
for a short time when you release the brake 
pedal.
Malfunction
This warning lamp comes on in the event of a malfunction,  accompanied by an onscreen message.
Contact a CITROËN dealer or a qualified 
workshop to have the system checked.
Stop & Start
The Stop & Start function puts the engine  temporarily into standby - STOP mode - during  phases when the vehicle is stopped (red lights, 
queues, etc.). The engine restarts automatically 
- START mode - as soon as the driver wishes to 
move off again.
Primarily designed for urban use, the function 
is intended to reduce fuel consumption and 
exhaust emissions as well as the noise level 
when stationary.
The function does not affect the functionalities of 
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the 
ignition is switched on.
With / Without audio system 
  
 
► Press the button.A message in the instrument panel confirms the 
change of status.
When the function is deactivated, the orange 
indicator lamp is lit; if the engine was in standby, 
it restarts immediately.  
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With the touch screen button
It is set via the Driving / Vehicle touch 
screen menu.
A message in the instrument panel confirms the 
change of status.
When the function is deactivated, if the engine 
was in standby, it restarts immediately.
Associated indicator lamp
Function activated. 
Opening the bonnet
Before doing anything under the bonnet, 
deactivate the Stop & Start system to avoid 
any risk of injury caused by the engine 
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is 
strongly recommended that you deactivate 
the Stop & Start system.
For more information on  Driving 
recommendations, particularly on flooded 
roads, refer to the corresponding section.
Operation
Main conditions for operation
– The driver ’s door must be closed.– The driver's seat belt must be fastened.– The state of charge of the battery must be sufficient.– The temperature of the engine must be within its nominal operating range.– The outside temperature must be between 0°C and 35°C.
Putting the engine into standby 
(STOP mode)
The engine automatically enters standby mode 
as soon as the driver indicates their intention to 
stop.
– With a manual gearbox: with the gear lever in 
neutral and the clutch pedal released.
– With an automatic gearbox: with the gear 
selector in position  D or M, the brake pedal 
depressed until the vehicle stops or the gear 
selector in position N, with the vehicle stationary.
Time counter
A time counter adds up the time spent in standby 
during the journey. It is reset to zero every time 
the ignition is switched on.
Special cases:
The engine will not go into standby if all of the 
conditions for operation are not met and in the 
following cases.
– Steep slope (ascending or descending).– Vehicle has not exceeded 6 mph (10   km/h) since the last engine start (with the key or the 
“START/STOP” button).
– Needed to maintain a comfortable temperature in the passenger compartment.– Demisting active.– Braking assistance being used.In these cases, this indicator lamp flashes for a few seconds, then goes off.
After the engine has restarted, STOP 
mode is not available until the vehicle 
has reached a speed of 5 mph (8 km/h).
During parking manoeuvres, STOP mode 
is not available for a few seconds after 
coming out of reverse gear or turning the 
steering wheel.
Engine restarting (START mode)
The engine automatically restarts as soon as the 
driver indicates the intention of moving off again.
► With a manual gearbox : with the clutch 
pedal fully depressed.
► With an automatic gearbox :• With the selector in position D or M: with the 
brake pedal released.
• With the selector in position N and the brake 
pedal released: with the selector at  D or M.
• With the selector in position P and the brake 
pedal depressed: with the selector at  R, N, 
D or M.
•  Reverse gear engaged.
Special cases
The engine will restart automatically if all 
conditions for operation are met again and in the 
following cases.
–  Vehicle speed exceeds 2 mph (3 km/h).– Some specific conditions (braking assistance, air conditioning setting, etc.).In these cases, this indicator lamp flashes for a few seconds, then goes off.
Malfunctions
In the event of a malfunction, the button’s 
indicator lamp flashes briefly, then remains on.
Have the vehicle checked by a CITROËN dealer 
or a qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come 
on if there is a fault.
►  Switch off the ignition then start the engine again with the key or the " START/STOP" button.
The Stop & Start system requires a 12 V battery of specific technology and 
specification.
All work concerning the battery must be 
carried out only by a CITROËN dealer or a 
qualified workshop.  
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6• With the selector in position P and the brake 
pedal depressed: with the selector at  R, N, 
D or M.
• Reverse gear engaged.
Special cases
The engine will restart automatically if all 
conditions for operation are met again and in the 
following cases.
– Vehicle speed exceeds 2 mph (3   km/h).– Some specific conditions (braking assistance, air conditioning setting, etc.).In these cases, this indicator lamp flashes for a few seconds, then goes off.
Malfunctions
In the event of a malfunction, the button’s 
indicator lamp flashes briefly, then remains on.
Have the vehicle checked by a CITROËN dealer 
or a qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come 
on if there is a fault.
► Switch off the ignition then start the engine again with the key or the "START/STOP" button.
The Stop & Start system requires a 12 V battery of specific technology and 
specification.
All work concerning the battery must be 
carried out only by a CITROËN dealer or a 
qualified workshop.
Under-inflation detection
This system automatically checks the pressures  of the tyres while driving.
It compares the information given by the wheel 
speed sensors with  reference values, which 
must be reinitialised every time the tyre 
pressures are adjusted or a wheel changed.
The system triggers an alert as soon as it 
detects a drop in the inflation pressure of one or 
more tyres.
Under-inflation detection does not 
replace the need for vigilance on the part 
of the driver.
This system does not avoid the need to 
regularly check the tyre pressures (including 
the spare wheel) as well as before a long 
journey.
Driving with under-inflated tyres, particularly 
in adverse conditions (heavy load, high 
speed, long journey):
– worsens road-holding.– lengthens braking distances.
– causes premature wear of the tyres.– increases fuel consumption.
The inflation pressures defined for the  vehicle can be found on the tyre pressure 
label.
For more information on the  Identification 
markings, refer to the corresponding section.
Checking tyre pressures
This check should be done when the 
tyres are "cold" (vehicle stopped for 1 hour or 
after a journey of less than 6 miles (10 km) at moderate speeds).
Otherwise, add 0.3 bar to the pressures 
shown on the label.
Snow chains
The system does not have to be 
reinitialised after fitting or removing snow 
chains.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an 
audible signal and, depending on equipment, the 
display of a message.
► Reduce speed immediately , avoid excessive steering movements and avoid sudden braking.► Stop the vehicle as soon as it is safe to do so.
The loss of pressure detected does not 
always cause visible bulging of the tyre.
Do not rely on just a visual check.
► Using a compressor , such as the one in the temporary puncture repair kit, check the 
pressures of the four tyres when cold.
► If it is not possible to make this check immediately, drive carefully at reduced speed.  
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► In the event of a puncture, use the temporary puncture repair kit or the spare wheel 
(depending on equipment).
The alert is kept active until the system is reinitialised.
Reinitialisation
The system must be reinitialised after any 
adjustment to the pressure of one or more tyres, 
and after changing one or more wheels.
Before reinitialising the system, make 
sure that the pressures of the four tyres 
are correct for the conditions of use of the 
vehicle and conform to the values written on 
the tyre pressure label.
Check the pressures of the four tyres before 
performing the reinitialisation.
The system does not advise if a pressure is 
incorrect at the time of reinitialisation.
The reinitialisation of the system is done with the 
ignition on  and the vehicle stationary:
– Via the vehicle configuration menu for vehicles fitted with a touch screen.– Via the button on the dashboard for vehicles without a touch screen.
With / Without audio system 
 
 
 
► Hold this button down.Reinitialisation is confirmed by a high-pitched 
audible signal.
A low-pitched audible signal indicates that the 
reset operation has not been successful.
With touch  screen
► In the menu Driving / Vehicle, select 
the tab "Driving functions ", then "Reset 
under-inflation detection ".
► Select "Ye s" to confirm.
The reinitialisation is confirmed by the display of 
a message and an audible signal.
Malfunction  
The illumination of these warning lamps 
indicates a fault with the system.
A message appears, accompanied by an audible 
signal.
In this case, under-inflation monitoring of the 
tyres is no longer assured.
Have the system checked by a CITROËN dealer 
or a qualified workshop.
Driving and manoeuvring 
aids - General 
recommendations
Driving  and manoeuvring aids cannot, in 
any circumstances, replace the need for 
vigilance on the part of the driver.
The driver must comply with the Highway 
Code, must remain in control of the vehicle in 
all circumstances and must be able to retake 
control of it at all times. The driver must adapt 
the speed to climactic conditions, traffic and 
the state of the road.
It is the driver's responsibility to constantly 
check the traffic, to assess the relative 
distances and speeds of other vehicles and to 
anticipate their movements before indicating 
and changing lane.
The systems cannot exceed the limits of the 
laws of physics.
Driving aids
You should hold the steering wheel 
with both hands, always use the interior and 
exterior rear view mirrors, always keep the 
feet close to the pedals and take a break 
every two hours.
Manoeuvring aids
The driver must always check the 
surroundings of the vehicle before and during 
the whole manoeuvre, in particular using the mirrors.
 
 
Driving aids camera
This camera and its associated functions 
may be impaired or not work if the windscreen 
area in front of the camera is dirty, misty, 
frosty, covered with snow, damaged or 
masked by a sticker.
In humid and cold weather, demist the 
windscreen regularly.
Poor visibility (inadequate street lighting, 
heavy rain, thick fog, snowfall), dazzle 
(headlamps of an oncoming vehicle, low sun, 
reflections on a damp road, leaving a tunnel, 
alternating shade and light) can also impair 
detection performance.
In the event of a windscreen replacement, 
contact a CITROËN dealer or a qualified 
workshop to recalibrate the camera; 
otherwise, the operation of the associated 
driving aids may be disrupted.
Other cameras
The images from the camera(s) 
displayed on the touch screen or on the