CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2021, Model line: C4 AIRCROSS DAG, Model: CITROEN C4 AIRCROSS DAG 2021Pages: 244, PDF Size: 6.29 MB
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79
Safety
5Locations for child seats secured using the seat belt
In accordance with European regulations, this table indicates the options for installing child seats secured using the seat belt and universally approved (a) 
in relation to the weight of the child and the seat position in the vehicle.
Weight of the child / indicative age
SeatUnder 13 kg(groups 0 (b) and 
0+)
Up to about 1 year 
oldFrom 9 to 18 kg(group 1)
From about 1 to 3 
years oldFrom 15 to 25 kg(group 2)
From about 3 to 6 
years oldFrom 22 to 36 kg(group 3)
From about 6 to 
10 years old
Row 1 (c) Passenger seat with 
passenger airbag 
deactivated "OFF"
 
 
U UX X
Passenger seat with 
passenger airbag 
activated "ON" X
XU U
Row 2 (d) (e) Rear side seats
 
 
U UU U
Rear central seat
 
 
X XX X
U
: seat position suitable for installing a child seat secured using the seat belt and universally approved for "rearward facing" and/or "forward facing" use.X: seat position not suitable for installing a child seat for the weight group indicated.
(a): Universal child seat: child seat which can be installed in any vehicle using the seat belt.
(b)
: Group 0: from birth to 10 kg. Carrycots and "car" infant carriers cannot be installed on the front passenger seat.(c): refer to the legislation in force in your country before installing your child in this seat position.
(d): to install a "rearward facing" or "forward facing" child seat at the rear , move the front seat forward, then straighten the backrest to allow enough room 
for the child seat and the child's legs.
(e):: to install a "rearward facing" or "forward facing" child seat at the rear , slide the rear seat as far backwards as possible, with the backrest straightened.   
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“ISOFIX" mountings
The seats shown below are fitted with ISOFIX 
compliant mountings:
 
 
The mountings comprise three rings for each 
seat, indicated by a marking:
– Two rings  A, located between the vehicle seat 
backrest and cushion.
 
 
The 2 latches of ISOFIX child seats  are secured 
to them.
– One ring  B, located behind the seat, called 
the TOP TETHER, for fixing seats fitted with an 
upper strap.
 
 
This system prevents the child seat from tipping 
forward in the event of a front impact.
This ISOFIX mounting system provides fast, 
reliable and safe fitting of the child seat in the 
vehicle.
To secure the child seat to the TOP TETHER:
► Remove and stow the head restraint before 
installing the child seat on this seat (refit it once 
the child seat has been removed).
► Pass the upper strap of the child seat behind the seat backrest, between the head restraint 
rods.
► Secure the upper strap hook to ring  B.► Tighten the upper strap.
When fitting an ISOFIX child seat to the 
left-hand rear seat of the bench seat, 
before fitting the seat, first move the centre 
rear seat belt towards the middle of the 
vehicle, so as to avoid the seat interfering 
with the operation of the seat belt.
An incorrectly installed child seat  compromises the child's safety in the 
event of an accident.
Strictly observe the fitting instructions 
provided in the user guide supplied with the 
child seat.
For information about the installation 
possibilities for ISOFIX child seats in 
your vehicle, refer to the summary table.
Recommended ISOFIX child 
seats
Also consult the user guide from the child  seat’s manufacturer to find out how to 
install and remove the seat.
Summary table of locations for ISOFIX child seats
In accordance with European regulations, this table shows the options for installing ISOFIX child seats on vehicle seats fitted with ISOFIX mountings.
In the case of universal and semi-universal ISOFIX child seats, the ISOFIX size category , determined by a letter from A to G, is indicated on the child seat 
next to the ISOFIX logo.
Weight of the child
 / indicative age
Under 10 kg(group 0)Up to about 6 months old
Under 10 kg(group 0)Under 13 kg (group 0+)Up to about 1 year old
From 9 to 18 kg(group 1)
From about 1 to 3 years old
Type of ISOFIX child seat CarrycotRearward facing Rearward 
facing Forward facing   
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5"RÖMER Baby-Safe Plus and its ISOFIX base"
(size category: E)
Group 0+: from birth to 13 kg
 
 
Installed "rearward facing" using an ISOFIX base which is attached to rings A.
The base has a support leg, height-
adjustable, which rests on the vehicle's floor. This child seat can also be secured with a 
seat belt. In this case, only the shell is used  and attached to the vehicle seat using the  three-point seat belt.
"RÖMER Duo Plus ISOFIX "
(size category: B1)
Group 1: from 9 to 18 kg
 
 
"RÖMER Duo Plus ISOFIX "
(size category: B1)
Group 1: from 9 to 18 kg
Suitable for forward-facing installation only.
Attached to rings A and ring B, referred to as 
TOP TETHER, using an upper strap.
Three seat body angles: sitting, reclining,  lying down.
This child seat can also be used in seat  positions not equipped with ISOFIX 
mountings. In this case, it must be secured to  the vehicle's seat by the three-point seat belt. Adjust the front seat of the vehicle so that the  child's feet do not touch the backrest.
Summary table of locations for ISOFIX child seats
In accordance with European regulations, this table shows the options for installing ISOFIX child seats on vehicle seats fitted with ISOFIX mountings.
In the case of universal and semi-universal ISOFIX child seats, the ISOFIX size category , determined by a letter from A to G, is indicated on the child seat 
next to the ISOFIX logo.
Weight of the child / indicative age
Under 10 kg(group 0)Up to about 6  months old
Under 10 kg(group 0)Under 13 kg (group 0+)Up to about 1 year old
From 9 to 18 kg(group 1)
From about 1 to 3 years old
Type of ISOFIX child seat CarrycotRearward facing Rearward 
facing Forward facing   
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Weight of the child / indicative age
Under 10 kg(group 0)Up to about 6 months old
Under 10 kg(group 0)Under 13 kg (group 0+)Up to about 1 year old
From 9 to 18 kg(group 1)
From about 1 to 3 years old
ISOFIX size category FG CD EC DABB1
Seat
Row 1 (a) Passenger seat
 
 
Front 
passenger  airbag 
deactivated  "OFF " Not ISOFIX
Front 
passenger  airbag 
activated  "ON" Not ISOFIX
Row 2 (b)
Rear side seats 
 
X IL ILIUF / IL
Rear central seat
 
 
Not ISOFIX
(a): refer to the legislation in force in your country before installing a child in this seat position.
(b): to install a “rearward facing” or “forward facing” child seat at the rear , slide the rear seat as far backwards as possible, with the backrest straightened.
IUF: seat position suitable for installing an  Isofix Universal seat, "Forward facing", secured using the upper strap.
IL: seat position suitable for installing an Isofix Semi-Universal seat, either:– "rearward facing" fitted with an upper strap or a support leg.– “forward facing”, fitted with a support leg.– a carrycot fitted with an upper strap or a support leg.For securing the upper strap using the  ISOFIX mountings, refer to the corresponding section.
X: seat position not suitable for installing an ISOFIX seat or carrycot for the weight group indicated.
i-Size child seats
i-Size child seats have two latches that engage on the two rings  A.
These i-Size child seats also have:
–  either an upper strap that is attached to ring B.– or a support leg that rests on the vehicle floor, compatible with the approved i-Size seat position.Their role is to prevent the child seat from tipping forward in the event of a collision.
For more information on the  ISOFIX mountings, refer to the corresponding section.
In accordance  with the new European regulations, this table indicates the options for installing i-Size child seats on seats in the vehicle fitted with ISOFIX 
mountings approved for i-Size.
Seat i-Size restraint system
Row 1 (a) Passenger seat with passenger 
airbag deactivated "OFF"
 
 
Not i-Size
Passenger seat with passenger 
airbag activated "ON" Not i-Size
Row 2 (b)
Rear side seats 
 
i-U
Rear central seat
 
 
Not i-Size
i-U: suitable for i-Size restraint systems in the "Universal" category , "forward facing" and "rearward facing".   
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5IL: seat position suitable for installing an Isofix Semi-Universal seat, either:– "rearward facing" fitted with an upper strap or a support leg.– “forward facing”, fitted with a support leg.– a carrycot fitted with an upper strap or a support leg.For securing the upper strap using the ISOFIX mountings, refer to the corresponding section.
X: seat position not suitable for installing an ISOFIX seat or carrycot for the weight group indicated.
i-Size child seats
i-Size child seats have two latches that engage on the two rings  A.
These i-Size child seats also have:
– either an upper strap that is attached to ring B.– or a support leg that rests on the vehicle floor , compatible with the approved i-Size seat position.Their role is to prevent the child seat from tipping forward in the event of a collision.
For more information on the ISOFIX mountings, refer to the corresponding section.
In accordance  with the new European regulations, this table indicates the options for installing i-Size child seats on seats in the vehicle fitted with ISOFIX 
mountings approved for i-Size.
Seat i-Size restraint system
Row 1 (a) Passenger seat with passenger 
airbag deactivated "OFF" 
 
Not i-Size
Passenger seat with passenger 
airbag activated "ON" Not i-Size
Row 2 (b)
Rear side seats 
 
i-U
Rear central seat
 
 
Not i-Size
i-U: suitable for i-Size restraint systems in the "Universal" category , "forward facing" and "rearward facing".   
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(a): refer to the current legislation in the country in which you are driving before placing a child in this seat position.
(B): to install a “rearward facing” or “forward facing” child seat at the rear, slide the rear seat as far backwards as possible, with the backrest straightened.
Manual child lock  
Mechanical system to prevent opening of a rear 
door using its interior control.
The control, red in colour, is located on the edge 
of each rear door.
It is identified by a mark on the bodywork.
Locking 
 
► Using the ignition key or the integral key, 
depending on version, turn the  red control as far 
as it will go:
• to the right on the left-hand rear door ,• to the left on the right-hand rear door.
Unlocking
► Using the ignition key or the integral key , depending on version, turn the red control as far 
as it will go:
• to the left on the left-hand rear door ,• to the right on the right-hand rear door .
Do not confuse the child lock control, 
which is red, with the back-up locking 
control, which is black.
Electric child lock  
Remote control system to prevent opening of the 
rear doors using their interior controls.
Activation/Deactivation 
  
 
► With the ignition on, press this button to activate/deactivate the child lock.
A message is displayed, confirming activation/
deactivation of the child lock.
When the indicator lamp is on, the child lock is 
activated.
Any other status of the indicator lamp  indicates a malfunction of the electric 
child lock.
Have it checked by a CITROËN dealer or a 
qualified workshop.
With the child lock activated, it is still 
possible to open the doors from outside.
This system is independent and in no  circumstances does it take the place of 
the central locking control.
Check the status of the child lock each time 
you switch on the ignition.
Always keep the electronic key with you when 
leaving the vehicle, even for a short time.
In the event of a serious impact, the electric 
child lock is switched off automatically to 
permit the exit of the rear passengers.
Any other state of the indicator lamp indicates a fault with the electric child 
lock.
Have it checked by a CITROËN dealer or a 
qualified workshop.
This system is independent and in no  circumstances does it take the place of 
the central locking control.
Check the status of the child locks each time 
you switch on the ignition.
Always remove the key from the ignition when 
leaving the vehicle, even for a short time.   
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5Any other state of the indicator lamp indicates a fault with the electric child 
lock.
Have it checked by a CITROËN dealer or a 
qualified workshop.
This system is independent and in no  circumstances does it take the place of 
the central locking control.
Check the status of the child locks each time 
you switch on the ignition.
Always remove the key from the ignition when 
leaving the vehicle, even for a short time.   
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Driving
Driving recommendations
► Observe the driving regulations and remain vigilant whatever the traffic conditions.► Monitor your environment and keep your hands on the wheel to be able to react to 
anything that may happen any time.
► Drive smoothly, anticipate the need for braking and maintain a longer safety distance, 
especially in bad weather.
► Stop the vehicle to carry out operations that require close attention (such as adjustments).► During long trips, take a break every two hours.
Important!
Never leave the engine running in a 
closed space without sufficient 
ventilation.  Internal combustion engines emit 
toxic exhaust gases such as carbon 
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature 
below -23°C), let the engine run for 4 
minutes before moving off, to ensure the 
correct operation and durability of the 
mechanical components of your vehicle 
(engine and gearbox).
Never drive with the parking brake 
applied . Risk of overheating and 
damage to the braking system!
Do not park the vehicle or leave the 
engine running on a flammable 
surface (dry grass, dead leaves, etc.).  The 
exhaust system of your vehicle is very hot, 
even several minutes after the engine stops. 
Risk of fire!
Never leave a vehicle unattended with 
the engine running.  If you have to leave 
your vehicle with the engine running, apply 
the parking brake and put the gearbox into 
neutral or position  N or P (depending on the 
type of gearbox).
Never leave children inside the vehicle 
unsupervised.
On flooded roads
We strongly advise against driving on flooded 
roads, as this could cause serious damage to 
the engine or gearbox, as well as to the electrical 
systems of your vehicle.
 
 
If you are obliged to drive on a flooded road:
► check that the depth of water does not exceed 15 cm, taking account of waves that might be generated by other users,► deactivate the Stop & Start function,► drive as slowly as possible without stalling. In all cases, do not exceed 6 mph (10 km/h),► do not stop and do not switch off the engine.On leaving the flooded road, as soon as safety 
conditions allow, make several light brake 
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle, 
contact a CITROËN dealer or a qualified 
workshop.
In case of towing
Driving with a trailer places greater 
demands on the towing vehicle and 
requires extra care from the driver.
Respect the maximum towable weights.
At altitude:  reduce the maximum load by 
10% per 1,000 metres of altitude; the density 
of the air decreases with altitude and the 
performance of the engine reduces.
New vehicle: do not pull a trailer before 
having driven at least 620 miles (1,000 
kilometres).
If the outside temperature is high, let the 
engine idle for 1 to 2 minutes after the 
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
►  Distribute the load in the trailer so that the heaviest items are as close as possible to the 
axle and the nose weight (at the point where it 
joins your vehicle) approaches the maximum 
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the 
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is 
used, the rear parking sensors will be 
deactivated automatically to avoid the audible 
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant 
temperature to increase. The maximum towable 
load depends on the gradient and the exterior 
temperature. The fan’s cooling capacity does not 
increase with engine speed.
►  Reduce speed and lower the engine speed to limit heating up.   
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Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the 
axle and the nose weight (at the point where it 
joins your vehicle) approaches the maximum 
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the 
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is 
used, the rear parking sensors will be 
deactivated automatically to avoid the audible 
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant 
temperature to increase. The maximum towable 
load depends on the gradient and the exterior 
temperature. The fan’s cooling capacity does not 
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.
In all cases, pay attention to the coolant 
temperature.
If this warning lamp and the STOP 
warning lamp come on, stop the vehicle 
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a 
trailer. To avoid overheating the brakes, the use 
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more 
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys include an electronic engine 
immobiliser system, whose secret code must be 
recognised in order for starting to be possible.
If the system malfunctions, indicated by the 
display of a message, the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons, 
do not leave your electronic key in the 
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Starting / Switching off the 
engine with the key
Key ignition switch 
 
It has 3 positions:– 1. Stop : inserting and removing the key, 
steering column locked.
– 2. Ignition : steering column unlocked, ignition 
on, Diesel preheating, engine running.
– 3. Starting.
Avoid attaching heavy objects to the key  or the remote control. It would weigh 
down on its shaft in the ignition switch and 
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric 
equipment or portable devices to be charged.
Once the state of charge of the battery drops to 
the reserve level, the system switches to energy 
economy mode : the power supply is cut off    
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Driving
automatically to preserve the remaining battery 
charge.
Starting the engine
With the parking brake applied:► With a manual gearbox, place the gear lever 
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, place the gear 
selector in mode  N or P then fully depress the 
brake pedal.
► Insert the key into the ignition switch; the system recognises the code.► Unlock the steering column by simultaneously turning the steering wheel and the key.
In certain cases, you may have to apply 
significant force to move the steering 
wheel (wheels on full lock, for example).
► With a petrol engine , operate the starter 
motor by turning the key to position  3 without 
pressing the accelerator pedal, until the engine 
starts. Once the engine starts, release the key.
With petrol engines , after a cold start, 
preheating the catalytic converter can 
cause noticeable engine vibrations for anything up to 2 minutes while stationary with 
the engine running (accelerated idle speed).
► With a Diesel engine, turn the key to position 
2, ignition on, to operate the engine preheating 
system.
Wait until this warning lamp goes off in the instrument panel, then operate the starter 
motor by turning the key to position  3 without 
pressing the accelerator pedal, until the engine 
starts. Once the engine starts, release the key.
In wintry conditions, the warning lamp 
may stay on for a longer period. When 
the engine is hot, the warning lamp does not 
come on.
If the engine does not start straight away, 
switch off the ignition. Wait a few 
seconds before operating the starter motor 
again. If the engine does not start after a few 
attempts, do not keep trying - risk of 
damaging the starter motor and the engine.
 Contact a CITROËN dealer or a qualified 
workshop.
In mild conditions, do not leave the 
engine at idle to warm up but move off 
straight away and drive at moderate speed.
Switching off the engine
► Immobilise the vehicle.► With the engine at idle, turn the key to position  1.► Remove the key from the ignition switch.► To lock the steering column, turn the steering wheel until it locks.
To facilitate unlocking of the steering 
column, it is recommended that the 
wheels be returned to the straight ahead 
position before switching off the engine.
Never switch off the ignition before the 
complete immobilisation of the vehicle. 
With the engine off, the braking and steering 
assistance systems are also cut off - risk of 
loss of control of the vehicle!
Check that the parking brake is correctly 
applied, particularly on sloping ground.
When leaving the vehicle, keep the key in 
your possession and lock the vehicle.
Energy economy mode
After the engine has stopped (position  1. Stop), 
for a maximum combined duration of about thirty 
minutes, you can still use functions such as the 
audio and telematics system, courtesy lamps, 
windscreen wipers, dipped beam headlamps, 
etc.
For more information on  Energy 
economy mode, refer to the 
corresponding section.
Key left in
When opening the driver's door, an alert 
message is displayed, accompanied by an 
audible signal, to remind you that the key is still in the ignition switch at position  1 (Stop).
If the key has been left in the ignition switch 
at position 2 (Ignition on) , the ignition will be 
switched off automatically after one hour.
To switch the ignition back on, turn the key 
to position 1 (Stop), then back to position 2 
(Ignition on) .
Starting / Switching off the 
engine with Keyless Entry 
and Starting
The electronic key must be present in the 
passenger compartment.
If it is not detected, a message is displayed.
Move the electronic key so that the engine 
can be started or switched off.
If there is still a problem, refer to the "Key 
not detected - Back-up starting or Back-up 
switch-off" section.