charging CITROEN C5 AIRCROSS 2022 Handbook (in English)

160
Practical information
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
► Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector.
The light guides in the flap come on white.
Domestic charging (mode 2)



► First, connect the charging cable from the
control unit to the domestic socket.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–

Status of the battery (%).
–


Remaining range (miles or km).
–


Estimated charging time (calculation may take
a few seconds).
–


Charging speed (kW/h).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door

.
It is also possible to monitor the charging
progress using the MyCitroën
application.
For more information on Remote functions,
refer to the corresponding section.
Vehicle immobilised for up to 4 weeks
Park the vehicle in a covered area.
Connect the charging cable to supply power
to the traction battery.
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the black cable from the (-)
terminal of the accessory batteries.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt , during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
► Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►

Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W

allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
(During charging)
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–

Some areas remain very hot, even an hour
after charging ends - risk of burns!
–


The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit

161
Practical information
7or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►

Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector

.
The light guides in the flap come on white.
Domestic charging (mode 2)



► First, connect the charging cable from the
control unit to the domestic socket. When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►

Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the vehicle's charging
connector

.
The start of charging is confirmed by the flashing
of the green light guides in the flap. If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
With CITROËN Connect Nav► In the
Energy touch screen menu,
select the Charge page.
►

Set the charging start time.
►


Press
OK.
The setting is saved in the system.
With CITROËN Connect Radio or CITROËN
Connect Nav
You can also programme the deferred charging function at any time from a
smartphone via the MyCitroën application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).

162
Practical information
Towing device with quickly detachable towball
Presentation
This genuine towing device can be fitted and
removed with no need for tools.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8. Label to note the key references

Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is locked, unlock it.
►


If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►

Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►

After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►


Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►

After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
"Hands-Free Tailgate Access" function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk
of malfunction of the "Hands-Free Tailgate
Access" function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised
tailgate with "Hands-Free Tailgate
Access" function
To avoid unintentionally opening the tailgate
while operating the towing device:
–

Deactivate this function in advance in your
vehicle's configuration menu.
–


Or remove the electronic key from the
recognition zone, with the tailgate closed.

194
In the event of a breakdown
Fuse No.Rating
(Amps) Functions
F24 40Trailer power supply.
F26 25Front foglamps.
12 V battery
Procedure for starting the engine using another
battery or for charging a discharged battery.
Lead-acid starter batteries
These batteries contain harmful
substances (sulphuric acid and lead).
They must be disposed of in accordance
with regulations and must never under any
circumstances be discarded with household
waste.
Take used remote control batteries and
vehicle batteries to a special collection point.
Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, to avoid
any risk of explosion or fire.
Wash your hands afterwards.
Access to the battery
The battery is located under the bonnet.

For access to the (+) terminal:
► Unlock the bonnet by activating the internal
release lever
, then the external safety catch.
►

Raise the bonnet.
(+)

Positive terminal.
It has a quick-release clamp.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is placed near
the battery.
Starting using another
battery
If your vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.

195
In the event of a breakdown
8

► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►

Connect the red cable to the (+) terminal of
flat battery

A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►

Connect one end of the green or black cable
to the (-) terminal of the backup battery

B or of
the booster (or to an earth point on the assisting
vehicle).
►

Connect the other end of the green or black
cable to the earth point


C
.
►

Start the engine on the assisting vehicle and
leave it running for a few minutes.
►


Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately

, switch
off the ignition and wait a few moments before
trying again.
►

W
ait for it to return to idle.
►

Disconnect the jump leads in reverse order.
► Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►

Allow the engine to run for at least
30

minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Drive cautiously during the first 30
minutes after starting the engine.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Charging the battery using a
battery charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–

When using the vehicle mainly for short
journeys.
–


If the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
To charge the vehicle's battery yourself, use only a charger compatible with
lead-acid batteries with a nominal voltage of
12

V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►

Switch the ignition off.
►


Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


► Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►

Ensure that the charger cables are in good
condition.
►


Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►


Connect the cables of charger B

as follows:
•

the positive (+) red cable to the (+) terminal
of battery

A,
•

the negative (-) black cable to earth point C


on the vehicle.

196
In the event of a breakdown
► At the end of the charging operation, switch
off charger B
before disconnecting the cables
from battery A.
If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components
connected to the Stop & Start system.
24V
12V
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop
who will verify that the internal components
have not been damaged and that the case
has not cracked, which would mean a risk of
toxic and corrosive acid leaking.
Disconnecting the battery
In order to maintain an adequate state of charge
for starting the engine, it is recommended that
the battery be disconnected if the vehicle is
taken out of service for a long period.
Before disconnecting the battery:
►

Close all openings (doors, boot, windows,
roof). ►


Switch off all electrical consumers (audio
system, wipers, lighting, etc.).
►

Switch off the ignition and wait for 4
minutes.
At the battery, it is only necessary to disconnect
the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit the open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever as locking will be
impossible if the clamp is not positioned
correctly; start the procedure again.
After reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reset certain
equipment:
– Remote control key or electronic key
(depending on version).
– Sunroof and electric sun blind.
– Electric windows.
– Date and time.
– Preset radio stations.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Accessory battery (Rechargeable hybrid)
The rechargeable hybrid system has two
accessory batteries: one at the front and one at
the rear of the vehicle.
The batteries contain harmful substances (sulphuric acid and lead).
They must be disposed of in accordance
with regulations and must never under any
circumstances be discarded with household
waste.

197
In the event of a breakdown
8Referring to the relevant section, reset certain
equipment:
–
Remote control key or electronic key
(depending on version).
–


Sunroof and electric sun blind.
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Accessory battery (Rechargeable hybrid)
The rechargeable hybrid system has two
accessory batteries: one at the front and one at
the rear of the vehicle.
The batteries contain harmful substances (sulphuric acid and lead).
They must be disposed of in accordance
with regulations and must never under any
circumstances be discarded with household
waste.
Take used remote control batteries and
vehicle batteries to a special collection point.
Protect your eyes and face before
handling batteries.
All operations on the batteries must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, so as to
avoid the risk of explosion or fire.
Wash your hands afterwards.
For the replacement of batteries,
contact a
CITROËN dealer or a qualified workshop.
Do not start or jump start another vehicle
from the vehicle’s batteries.
Accessing the batteries
Front
The front battery is located under the bonnet.

For access to the (+) terminal:
► Release the bonnet by pulling the internal
release lever
, then the external safety catch. ►

Raise the bonnet.
(+)
Positive terminal with a quick-release
terminal.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is located near
the battery.
Rear
The rear battery is located in the boot.
To reach the battery:


► Lift the boot floor .
(+) Positive terminal, protected by a red plastic
cover (not accessible).
(-) Negative terminal with a black quick-release
connector.
Charging the front battery
using a battery charger
For optimum service life of the front battery, it
is essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the front battery:
–

When using the vehicle mainly for short
journeys.

198
In the event of a breakdown
– If the vehicle is to be taken off the road for
several weeks.
Consult a CITROËN dealer or a qualified
workshop.
To charge the vehicle's front battery yourself, use only a charger compatible
with lead-acid batteries with a nominal voltage
of 12
V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►

Switch the ignition off.
►


Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


► Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►

Ensure that the charger cables are in good
condition.
►


Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►


Connect the cables of charger B

as follows:
•

the positive (+) red cable to the (+) terminal
of battery

A,
•

the negative (-) black cable to earth point C


on the vehicle.
►

At the end of the charging operation, switch
off charger B

before disconnecting the cables
from battery A.
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop
who will verify that the internal components
have not been damaged and that the case
has not cracked, which would mean a risk of
toxic and corrosive acid leaking.
Disconnection/reconnection
of the batteries
Procedure for disconnecting/reconnecting the
batteries in the event of long-term immobilisation
of the vehicle.
Before disconnecting the batteries:
►

Open the driver's door and boot.
►


Close all other doors.
►


Switch off all electrical consumers (audio
system, wipers, lamps, etc.).
►


Switch
off the ignition and wait for the READY
indicator lamp to go out.
►

Observe a waiting time of 4 minutes.
Never reverse the order of the battery
disconnection and reconnection steps
- risk of irreversible damage!
Disconnection
► Disconnect the (-) terminal of the rear battery
using the black quick-release connector.


► Disconnect the (+) terminal of the front
battery by disconnecting the red quick-release
clamp: • Raise lever A fully to release clamp B.
• Remove clamp B by lifting it off.
Reconnection

► Connect the (+) terminal of the front battery
by connecting the red quick-release clamp: • Raise lever A fully.
• Refit open clamp B on the (+) terminal.

230
CITROËN Connect Nav
Activate or deactivate:
–

"No data sharing except for company
vehicles".
–

"Only data sharing "
–

"Sharing data and vehicle position "
Settings specific to
connected navigation
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Settings".
Select the "Map” tab.
Activate or deactivate: – "Allow declaration of danger zones ".
–

"Guidance to final destination on foot ".
These settings must be configured for each
profile.
Press “OK” to confirm your selection.
Select the "Alerts” tab.
Activate or deactivate:
–

"Advise of car park nearby ".
–

"Filling station alert ".
–

“Risk areas alert " then press the warning icon
(triangle) to configure the alerts.
– "Give an audible warning ".
– "Advise proximity of POI 1 ".
–
"Advise proximity of POI 2 ".
Press “OK” to confirm your selection.
The "Notifications", located in the upper
bar, can be accessed at any time.
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.
When "TOMTOM TRAFFIC” appears, the
services are available.
The services offered with connected navigation are as follows.
A Connected Services pack:
–

Weather,
–

Filling stations,
–


Car park,
–


T

raffic,
–

POI local search.
A

Danger area pack (optional).
Declaration: "Risk areas
alert"
To send information about danger zones, select the option:Allow declaration of
danger zones
Press Navigation to display the main
page.
Press the "Declare a new danger zone"
button located in the side bars or the
upper bar of the touch screen (depending on
equipment).
Select the "Type” option to select the type
of "Danger area".
Select the ""Speed" option and enter it
using the virtual keypad.
Press "OK" to save and send the
information.
Displaying fuel information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings” tab.
Select the desired fuel.
Press "OK" to save.
Displaying charging station
details
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".

231
CITROËN Connect Nav
11Displaying charging station
details
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For
CarPlay
® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
® or
Android Auto functions.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
Press "Telephone" to display the
CarPlay® interface.
Or
Connect the USB cable. The smartphone
charges when connected by the USB
cable.