maintenance CITROEN C5 AIRCROSS 2022 Handbook (in English)

3
Contents






Memorising speeds 125
Highway Driver Assist 126
Adaptive Cruise Control 126
Active Lane Keeping Assist 130
Active Safety Brake with Collision Risk Alert
and Intelligent emergency braking assistance
133
Distraction detection 136
Active Lane Departure Warning System 137
Blind Spot Monitoring 140
Active Blind Spot Monitoring System 141
Parking sensors 141
Top Rear Vision - Top 360 Vision 143
Park Assist 147
7Practical informationCompatibility of fuels 152
Refuelling 152
Misfuel prevention (Diesel) 153
Rechargeable hybrid system 154
Charging the traction battery
(Rechargeable hybrid engine)
160
Towing device 162
Energy economy mode 165
Snow chains 166
Very cold climate screen 166
Roof bars 167
Bonnet 168
Engine compartment 169
Checking levels 169
Checks 171
AdBlue® (BlueHDi) 173
Free-wheeling 175
Advice on care and maintenance 175
8In the event of a breakdownWarning triangle 178
Running out of fuel (Diesel) 178
Tool kit 178
Temporary puncture repair kit 180
Spare wheel 182
Changing a bulb 185
Changing a fuse 189
12

V battery 194
Accessory battery (Rechargeable hybrid) 197
Towing the vehicle 199
9Technical dataEngine technical data and towed loads 202
Petrol engines 203
Diesel engines 204
Rechargeable hybrid engine 205
Dimensions 206
Identification markings 206
10CITROËN Connect RadioFirst steps 207
Steering mounted controls 208
Menus 209
Applications 210
Radio 210
DAB (Digital Audio Broadcasting) radio 212
Media 212
Telephone 214
Settings 217
Frequently asked questions 218
11CITROËN Connect NavFirst steps 220
Steering mounted controls 221
Menus 221
Voice commands 223
Navigation 226
Connected navigation 229
Applications 231
Radio 234
DAB (Digital Audio Broadcasting) radio 235
Media 235
Telephone 237
Settings 239
Frequently asked questions 241
 ■
Alphabetical index
bit.ly/helpPSA
Access to additional videos

38
Access
► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it manually.
Manual closing of the
motorised tailgate in case of
failure
This operation is only necessary in the case of
failure of the tailgate motor .
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the
"OK" detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the tailgate has not started to open, check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
Automatic locking with the hands-free
function
The automatic locking of the vehicle with
the hands-free function can be activated/
deactivated via the Driving/V
ehicle touch
screen menu.
Recommendations on the hands-free
function ("Hands-Free Tailgate Access")
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
►

move the tailgate to the desired position
manually or by pressing the button.
►


press button
C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
To delete the memorised position:
►

open the tailgate to any position.

52
Ease of use and comfort
Footwells.
Each press on a button activates or deactivates
the function. The indicator lamp is on when the
button is activated. For a uniform distribution
of air in the passenger compartment, the three
buttons can be activated simultaneously.
Automatic visibility programme
For more information on the button 1 "Automatic
Visibility Programme", refer to the section
"Front Demisting/Defrosting ".
Air conditioning on/off.
The air conditioning is designed to operate
effectively in all seasons, with the windows
closed.
It enables you to:
– lower the temperature in summer,
– increase the effectiveness of the demisting in
winter, above 3°C.
► Press button 8 to activate/deactivate the air
conditioning system.
When the indicator lamp is on, the air
conditioning function is activated.
The air conditioning does not operate when the air flow adjustment is inhibited.
To obtain cool air more quickly, you can
use recirculation of the interior air for a few
moments. Then return to the intake of exterior
air.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Manual air conditioning

Press the Climate menu button located
under the touch screen to display the
system controls page.


1. Automatic Visibility programme.
2. Recirculation of interior air.
3. Rear screen demisting/de-icing.
4. System switch-off.
5. Air flow adjustment.
6. Temperature adjustment.
7. Air distribution adjustment.
8. Air conditioning on/off.
9. Maximum air conditioning.
The air conditioning system only operates with
the engine running.
Temperature adjustment
► Press one of the arrows 6 to decrease (blue)
or increase (red) the value.
The value indicated corresponds to a level of
comfort and not to a precise temperature.
For maximum cooling or heating of the
passenger compartment, press the
temperature setting button down or up until
LO or HI is displayed.
Air flow adjustment
► Press one of the buttons 5 to increase (+) or
decrease ( -) the speed of the ventilation fan.
The air flow symbol (a fan) is filled in
progressively as the speed of the fan is
increased.
By reducing the air flow to a minimum, you are
stopping ventilation.
Avoid driving for too long without ventilation - risk of condensation and
deterioration of air quality!
Air distribution adjustment
You can vary the air distribution in the passenger
compartment using the three buttons 7.
Windscreen and side windows.
Central and side air vents.

73
Lighting and visibility
4Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wipe
Wash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
The system is activated or deactivated via the
vehicle settings menu in the screen.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's

Driving/ V
ehicle
menu.
Rear screenwash
► Turn the ring all the way towards the
dashboard and hold.
The screenwash and the wiper operate for as
long as the ring remains turned.
A final wiping cycle is performed when
screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
–


clean them regularly using soapy water
.
–

avoid using them to hold cardboard on the
windscreen.
–


replace them at the first signs of wear
.
Before removing a windscreen wiper blade

► Operating the wiper control stalk within one
minute after switching off the ignition will place
the wiper blades in a vertical position.
► Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position, switch on the ignition and operate the
wiper control stalk.
Changing a wiper blade
Removing/Refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
►

Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades - risk of
irreparable deformation.

85
Safety
5Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they
will not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g.
a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt must:
–

be tightened as close to the body as
possible.
–


be pulled in front of you with a smooth
movement, ensuring that it is not twisted.
–


only be used to secure one person.
–


not show signs of tearing or fraying.
–


not be changed or modified, in order to
avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.

105
Driving
6EAT6 automatic gearbox
6-speed automatic gearbox which offers a choice
between the comfort of automatic operation or
manual gear changing.
Two driving modes are available:
–
Automatic
operation for electronic
management of the gears by the gearbox: •

With the
Sport programme for a more
dynamic driving style.
–

Manual
operation for sequential changing of
the gears by the driver.
Gear selector module
1. Sport programme
P. Park
–

V
ehicle immobilised, parking brake
applied or released.
–

Engine starting.
R. Reverse
–


Reversing manoeuvres, vehicle
stationary

, engine at idle. N.
Neutral
–
V
ehicle immobilised, parking brake
applied.
–
Engine starting.
D. Automatic operation
M. +/- Manual operation
►

T
o shift up/down through the gears,
push the control backwards/forwards.
Information displayed on
the instrument panel
When a position is selected in the grid with the
gear selector, the corresponding indicator lamp
lights up on the instrument panel.
P. Park
R. Reverse
N. Neutral
D. Drive (automatic operation)
S. Sport programme
1...6. Gear engaged during manual operation
-. Instruction not accepted during manual
operation
Foot on the brake
► Depress the brake pedal when this
warning lamp is displayed on the
instrument panel (e.g. when starting the engine).
Starting the vehicle
► With your foot on the brake pedal,
select position P
or N.
► Start the engine.
If the conditions are not met, you will hear an
audible signal, accompanied by the display of a
message.
►

With the engine running, depress the brake
pedal.
►


Release the parking brake, unless it is set to
automatic mode.
►


Select position R

, D or M.
►

Gradually release the brake pedal.
The vehicle moves off immediately

.
If position N is selected inadvertently
while driving, allow the engine to return
to idle, then select position D to accelerate.
When the engine is running at idle with
the brakes released, if position R, D or M
is selected, the vehicle moves off even
without the accelerator being pressed.
Never leave children unattended in the
vehicle when the engine is running.
When carrying out maintenance with the
engine running, apply the parking brake and
select position P.
Automatic operation
► Select position D for automatic changing of
the six gears.
The gearbox then operates in auto-adaptive
mode, without any intervention on the part of the
driver. It continuously selects the most suitable

11 8
Driving
Speed Limit Recognition
and Recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids.


This system displays the maximum authorised
speed in the instrument panel, according to
the speed limits in the country in which you are
driving, using:
– Speed limit signs detected by the camera.
– Speed limit details from the navigation system
mapping.
Navigation mapping should be regularly
updated in order to receive accurate
speed limit information from the system.
– Signs indicating an intersection area detected
by the camera.
If the front bumper is to be repainted, contact
a CITROËN dealer or a qualified workshop;
certain types of paint could interfere with the
operation of the radar.


Driving aids camera
This camera and its associated functions
may be impaired or not work if the windscreen
area in front of the camera is dirty, misty,
frosty, covered with snow, damaged or
masked by a sticker.
In humid and cold weather, demist the
windscreen regularly.
Poor visibility (inadequate street lighting,
heavy rain, thick fog, snowfall), dazzle
(headlamps of an oncoming vehicle, low sun,
reflections on a damp road, leaving a tunnel,
alternating shade and light) can also impair
detection performance.
In the event of a windscreen replacement,
contact a CITROËN dealer or a qualified
workshop to recalibrate the camera;
otherwise, the operation of the associated
driving aids may be disrupted.
Other cameras
The images from the camera(s)
displayed on the touch screen or on the
instrument panel may be distorted by the
terrain.
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors, as well as
any associated functions, may be disrupted
by noise pollution such as that emitted by
noisy vehicles and machinery (e.g. lorries,
pneumatic drills), by the accumulation of
snow or dead leaves on the road or in the
event of damaged bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer
be detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30
cm away
from the radar, sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
–

Ensure that the mat is secured correctly
.
–

Never fit one mat on top of another
.
Units of speed
Ensure that the units of speed displayed
in the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.

152
Practical information
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 53 litres
(Petrol or Diesel) or 43 litres (Rechargeable
hybrid).
Reserve level: approximately 6 litres.
Low fuel level
/2
1 1When the low fuel level is reached,
this warning lamp lights up on the
instrument panel, accompanied by the display of
a message and an audible signal. When it first
comes on, about 6 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and
an audible signal. When driving, this message
and audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Any addition of fuel must be in quantities of at
least 10 litres, in order to be registered by the
fuel gauge.
Opening the filler flap may create a noise caused
by an inrush of air. This vacuum is entirely
normal, resulting from the sealing of the fuel
system.
The filler cap is built into the filler
flap or must be
unscrewed (depending on version).
To refuel in complete safety:
►

Y
ou must switch off the engine.

154
Practical information
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the traction
battery; in the event of contact between the
skin and these products, wash abundantly
with water and contact a doctor as soon as
possible.
Charging flap
The charging flap is located on the rear left-hand
side of the vehicle.


1. Deferred charging activation button
2. Indicator lamp confirming that the nozzle is
locked into the charging connector.
Fixed red: nozzle correctly positioned and
locked.
Flashing red: nozzle incorrectly positioned or
locking not possible.
3. Charging connector
Rechargeable hybrid
system
Electrical system
The electrical circuit of the rechargeable hybrid
system is identified by orange cables and its
components are marked with this symbol:

The rechargeable hybrid engine's system
uses a voltage of between 240 V and
400 V. This system may be hot both when the
ignition is on and after switching it off.
Observe the warning messages on the labels
in the vehicle, especially in the flap.
Any work on or modification to the vehicle's
electrical system (battery, connectors, orange
cables and components visible from inside or
outside) is strictly prohibited due to the risk of
serious burns or electrical shock that can lead
to death.
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves a rechargeable hybrid vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging electrical
components, it is expressly prohibited to use
high-pressure washing to clean the front
compartment or the vehicle underbody.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
The Li-ion (Lithium-ion) traction battery stores
the electrical energy needed to propel the
vehicle.
It is located under the rear seats.
The traction battery's range varies depending
on the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The traction battery ageing depends on several factors, such as climatic
conditions and the distance travelled.

165
Practical information
7► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction; do not release the wheel.
►

Extract the towball from the bottom of its
carrier

1.
►

Release the wheel; it automatically stops in
the unlocked position (position B

).


► Refit the protective plug 2 to the carrier 1.
► Stow the towball in its bag away from knocks
and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Contact a CITROËN dealer or a qualified
workshop for any work on the towball system.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–

For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–


For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T

o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain