USB CITROEN DISPATCH SPACETOURER DAG 2020 Handbook (in English)

17
Media
QUESTIONRESPONSESOLUTION
The Bluetooth connection is cut. The battery of the peripheral device may not be
sufficiently charged.Charge the battery of the peripheral device.
The message "USB device error" is displayed
in the screen. The USB memory stick is not recognised.
The USB memory stick may be corrupt.Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio"
section.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port. Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.Manual activate the MTP profile on the
smartphone (USB settings menu).
.
Bluetooth® audio system

2
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-
R

eminder of the privacy information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel.
Selection of the audio source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment). In the "Settings" menu it is possible to
create a profile for just one person or a
group of people with shared interests,
with the possibility of entering multiple
settings (radio presets, audio settings,
ambiences, etc.)
; these settings are taken
into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5


minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Press the back arrow to go back a level or
confirm.
Steering mounted controls
Steering mounted controls -
Ty p e 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a
menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a
menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of
folders.
Long press: display the available
sorting options.
Change audio source (radio
; USB ;
AUX if equipment connected
; CD ;
streaming).
Confirm a selection.
CITROËN Connect Radio

5
Applications
Viewing photos
Insert a USB memory stick in the USB socket.To protect the system, do not use a USB
hub.
The system can read folders and image files in
the formats:
.tiff ; .gif ; .jpg/jpeg ; .bmp ; .png.
Press Applications to display the
primary page.
Press " Photos ".
Select a folder.
Select an image to view.
Press this button to display the
details of the photo.
Press the back arrow to go back a
level.
Managing messages
Press Applications to display the
primary page.
Press "SMS".
Select the "SMS" tab.
Press this button to select the
display settings for messages.
Press this button to search and
select a recipient.
Select the "Quick messages" tab.
Press this button to select the
display settings for messages.
Press this button to write a new
message.
Press the basket alongside the
selected message to delete it.
Press this button alongside the
selected message to display the
secondary page. Press this button to edit and modify
the existing text.
Press this button to write a new
message.
Press the basket to delete the
message.
Radio
Selecting a station
Press Radio Media
to display the
primary page.
Press one of the buttons for an
automatic search for radio stations.
Or Move the slider for a manual search
for frequencies up or down.
Or Press the frequency.
Enter the FM and AM waveband
values using the virtual keypad.
.
CITROËN Connect Radio

6
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.)
may block reception, including in RDS
mode. This behaviour is normal in the
propagation of radio waves and does not
indicate any failure of the audio system.
Changing waveband
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Band" to change waveband.
Press in the grey area to confirm.
Presetting a station
Select a radio station or frequency. Make a short press on the star
outline. If the star is solid, the radio
station is already preset.
Or
Select a radio station or frequency.
Press " Preset".
Make a long press on one of the
buttons to preset the station.
Activating/Deactivating RDS
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " RDS".
Press in the grey zone to confirm. RDS, if activated, allows you to
continue listening to the same station
by automatically retuning to alternative
frequencies. However, in certain
conditions, coverage of an RDS station
may not be assured throughout the entire
country as radio stations do not cover
100% of the territory. This explains the
loss of reception of the station during a
j o u r n ey.
Displaying text information
The "Radio Text" function allows
information transmitted by the radio
station and related to the station or the
song playing to be displayed.
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " INFO".
Press in the grey zone to confirm.
CITROËN Connect Radio

8
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Activate/deactivate " FM- DAB
tracking ".
Press in the grey zone to confirm.
If "FM-DAB tracking" is activated, there
may be a difference of a few seconds
when the system switches to FM analogue
radio with sometimes a variation in
volume.
Once the digital signal quality is restored,
the system automatically changes back
to " DA B ".Media
USB socket
Insert the USB memory stick in the USB socket
or connect the USB device to the USB socket
using a suitable cable (not supplied). To protect the system, do not use a USB
hub.
Auxiliary socket (AUX)
Depending on equipment
This source is only available if "Auxiliary input"
has been checked in the audio settings.
Connect a portable device (MP3 player, etc.) to
the auxiliary Jack socket using an audio cable
(not supplied).
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Management of the controls is via the portable
device.
Selecting the source
If the "DAB" station being listened to is
not available on FM, or if the "FM-DAB
tracking" is not activated, the sound will
cut out while the digital signal is too weak. The system builds playlists (in temporary
memory), an operation which can take from
a few seconds to several
minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the
ignition is switched off or a USB memory stick
is connected. The lists are memorised: if they
are not modified, the subsequent loading time
will be shorter. Press Radio Media
to display the
primary page.
Press the " SOURCES " button.
Choose the source.
CITROËN Connect Radio

9
Bluetooth®streaming
Streaming allows you to listen to music from
your smartphone.
The Bluetooth profile must be activated, first
adjust the volume on the portable device (to a
high level).
Then adjust the volume of the system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system. The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist.
To modify the classification used, return
to the first level of the menu then select
the desired classification (playlists for
example) and confirm to go down through
the menu to the desired track.
The version of software in the audio system
may not be compatible with the generation of
the Apple
® p l aye r. To protect the system, do not use a USB
hub.
The audio system will only play audio files
with ".wav", ".wma", ".aac", ".ogg" and ".mp3"
file extensions and with a bit rate of between
32
Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
Sampling frequencies supported are 11, 22, 44
and 48 kHz.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Device management is via the audio
system controls.
Other devices, not recognised on
connection, must be connected to the
auxiliary socket using a Jack cable (not
supplied) or via Bluetooth streaming,
depending on compatibility.
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CITROËN Connect Radio

10
It is recommended that file names are less
than 20 characters long and do not contain
any special characters (e.g. « » ? . ; ù) so as to
avoid any reading or display problems.
Use only USB memory sticks in FAT32 format
(File Allocation Table).
It is recommended that the original USB
cable for the portable device be used.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may
not be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum)
for the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
TelephoneMirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The
smartphone charges when
connected by the USB cable.
From the system, press
" Telephone " to display the primary
page.
Press " MirrorLink
TM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the " MirrorLink
TM"
function.
During the procedure, several
screen pages relating to certain
functions are displayed.
Accept to start and complete the
connection. When connecting a smartphone
to the system, it is recommended
that Bluetooth
® be started on the
smartphone.
Telephone connected by
Bluetooth®
From the system, press
" Telephone " to display the primary
page.
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section. The synchronisation of a smartphone
allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM
or Android Auto

technology of the
smartphone on the vehicle screen. For
the CarPlay
® technology, the CarPlay®
function must be activated on the
smartphone beforehand.
For the communication process between
the smartphone and the system to
work, it is essential in all cases that the
smartphone is unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smar tphone's
operating system up-to- date, as well
as the date and time of the smar tphone
and of the system .
For the list of eligible smartphones, go to
the Brand's national website.
Connect a USB cable. The
smartphone charges when
connected by the USB cable.
CITROËN Connect Radio

11
Press the "TEL" button to display the
secondary page.
Press "MirrorLink
TM" to start the
application in the system.
Once the connection is established, a page
is displayed with the applications already
downloaded to the smartphone and compatible
with the MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM
display, using the touch buttons located in the
u p p e r b a r.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a wait for the availability of
applications, depending on the quality of
the network.
CarPlay® smartphone
connection
Connect a USB cable. The
smartphone charges when
connected by the USB cable.
From the system, press Telephone
to display the CarPlay
® inter face.
Or If the smartphone is already
connected by Bluetooth
®.
Connect a USB cable. The
smartphone charges when
connected by the USB cable.
From the system, press
" Telephone " to display the primary
page.
Press the " TEL" button to go to the secondary
page.
Press "CarPlay " to display the
CarPlay
® inter face.
On connecting the USB cable, the
CarPlay
® function deactivates the
system's Bluetooth® mode.
When the USB cable is disconnected and
the ignition is switched off then back on,
the system will not automatically switch to
Radio Media mode, a change of source
will have to be done manually. It is possible to go to the CarPlay
®
navigation at any time by pressing
the system's Navigation button.
Telephone not connected by
Bluetooth®
Connect a USB cable. The
smartphone charges when
connected by the USB cable.
From the system, press
"Telephone " to display the primary
page.
Press " Android Auto " to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the " Android Auto"
function.
During the procedure, several
screen pages relating to certain
functions are displayed.
Accept to start and complete the
connection.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Android Auto smartphone
connection
On the smartphone, download the
Android Auto application.
.

18
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3
minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
CITROËN Connect Radio

19
Telephone
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that the telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. It is possible to check the compatibility of the
telephone on the Brand's website (services).
Android Auto and CarPlay do not work. Android Auto and CarPlay may not activate if
the USB cables are of poor quality.Use authentic USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Change the telephone directory display settings.
.
CITROËN Connect Radio