ignition CITROEN DS7 CROSSBACK 2017 Service Manual

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Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly.
–
The indic
ator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–

The indic
ator lamp is fixed red: system
malfunction. The emergency and assistance call
services may not work.
–

If the indic
ator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not
prevent the vehicle from driving.
When an onboard system update is being
performed, the eCall (SOS) function is not
available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection Regulation
- GDPR) and Directive 2002/58/EC of the
European Parliament and the Council, and in
particular, seeks to protect the vital interests
of the data subject, in accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to collect
and process the following data relating to the
vehicle: vehicle identification number, vehicle
type (passenger vehicle or light commercial
vehicle), fuel type or power source, three
most recent locations and direction of travel,
number of passengers and a timestamped log
file of the automatic activation of the system
and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory is
not accessible from outside the system until a
call is made. The system is not traceable and
is not continuously monitored in its normal
operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall be
notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or involves a
disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.

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accompanied by a message and an audible signal,
indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a dealer or a qualified workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a dealer or a qualified
workshop.
Emergency braking assistance
(EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure.
It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this is
a reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) /
Dynamic stability control (DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event
of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
E-TENSE 4X4 360
The dynamic stability control is optimised
to be able to react later on this vehicle.
Deactivation/Reactivation
In exceptional conditions (e.g. moving a vehicle
that is bogged down in mud, stuck in snow, on
loose soil), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
Reactivate the system as soon as the level of grip
permits.
The ASR system is deactivated/
reactivated in the ADAS touch screen
application.
Deactivation/reactivation of the ASR
system is indicated by this indicator lamp
on the instrument panel coming on/going out and
the display of a message.
The ASR system is automatically reactivated
every time the ignition is switched off or at
speeds over 31 mph (50 km/h)
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and an
audible signal.
Have it checked by a dealer or a qualified
workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage the
driver to take extra risks or drive at high speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels (tyres
and rims), braking and electronic components,
as well as the assembly and repair procedures
provided by dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.

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All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC) must
not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if necessary,
to slow the vehicle (indicated by the flashing of
this warning lamp on the instrument panel and
the brake lamps coming on).
For information on weights and towed loads, refer
to the Engine technical data and towed loads
section or your vehicle’s registration certificate.
To ensure safe driving with a Towing device, refer
to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a dealer or a qualified
workshop.
The trailer stability control system
provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Seat belts
Inertia reel
The seat belts are equipped with an inertia
reel which allows the strap length to adjust
automatically to the shape of the user. The seat
belt returns to its storage automatically when it
is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
This system reduces the pressure of the seat belt
on the chest of the occupant, thus improving their
protection.
In the event of an impact
Depending on the nature and seriousness
of the impacts, the pyrotechnic device may
trigger before and independently of airbag
deployment. Deployment of the pretensioners
is accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt system
checked, and if necessary replaced, by a dealer
or a qualified workshop.

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Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting system.
Height adjustment

► To adjust the height of the anchorage point,
squeeze control A and slide it to the notch desired.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
For the centre seat, the buckle is held horizontally
by an elastic strap if the centre seat belt is not
being used.
Fastening
►  Pull the strap, then insert the tongue into the
buckle.
►  Check that the seat belt is fastened correctly
by pulling on the strap.
Unfastening
►  Press the red button on the buckle.
►  Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts




Not fastened/unfastened warning lamp
It comes on in red on both the instrument panel
and the front passenger airbag and seat belts warning lamps display, once the system detects
that a seat belt is not fastened or has been
unfastened.
Seat belts not fastened/unfastened identification
indicator lamp
The red indicator lamps on the display indicate
the location of the seat belts which are not
fastened or have been unfastened.
Not fastened at the front
When the ignition is switched on, the warning
lamp and the corresponding indicator lamps light
up if the driver and/or the front passenger have
not fastened their seat belts.
At a speed greater than 12 mph (20 km/h),
these warning lamps flash, accompanied by an
increasing audible signal for approximately two
minutes. After two minutes, these warning lamps
remain on as long as the front seatbelts are not
fastened.
Not fastened at the rear
When the ignition is switched on, with the
engine running or the vehicle moving at a speed
below 12 mph (20 km/h), the warning lamp and
the corresponding indicator lamps light up for
1 minute, if one or more rear seat belts are not
fastened.
Unfastened
After the ignition is switched on, the warning
lamp and the corresponding indicator lamps light
up if the driver and/or one or more passengers
unfasten their seat belts.

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At a speed greater than 12 mph (20 km/h), these
warning lamps flash, accompanied by an audible
signal for approximately two minutes. After this
time, these warning lamps remain on as long as
the seatbelts are not refastened.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they will
not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g. a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
At the front, adjusting the position of the
seat belt may require the seat height to be
adjusted.
In order to be effective, a seat belt must:
– be tigh tened as close to the body as
possible.
–

be pulled in fron
t of you with a smooth
movement, checking that it is not twisted.
–

must only be used t
o secure one person.
–

no
t show signs of tearing or fraying.
–

no
t be changed or modified, in order to avoid
affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's seat
belts, contact a qualified workshop with the
skills and equipment needed, which a dealer is
able to provide.
Have your seat belts checked regularly by a
dealer or a qualified workshop, particularly if
the straps show signs of damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by dealers.
Airbags
General information
This system is designed to improve the safety
of the occupants of the front seats and the rear
outer seats in the event of a violent collision. The
airbags supplement the action of the seat belts
equipped with a force limiting system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the e
vent of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–

In the e
vent of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to protect
you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.

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To ensure the safety of the child, the front
passenger airbag MUST be deactivated
when a "rearward facing" child seat is
installed on the front passenger seat.
Otherwise, the child risks being seriously
injured or killed in the event of deployment of
the airbag.
Vehicles not equipped with a
deactivation/reactivation control
Installing a "rearward facing" child seat on the
front passenger seat is strictly prohibited - risk
of death or serious injury in the event of airbag
deployment!
Deactivating/Reactivating the front
passenger airbag
For vehicles on which it is fitted, the switch is
located inside the glove box.


With the ignition off:
►  To deactivate the airbag, turn the key in the
switch to the "OFF" position.
►  To reactivate it, turn the key to the "ON"
position.
When the ignition is switched on:
This warning lamp comes on and remains
lit to signal deactivation.
Or
This warning lamp comes on for about 1
minute to signal activation.
Recommended child seats
Range of child seats secured using a three-point
seat belt.
Group 0+: from birth to 13 kg

L1
"RÖMER Baby-Safe Plus"
Installed in the "rearward facing" position.
Groups 2 and 3: from 15 to 36 kg

L5
"RÖMER KIDFIX XP"
Can be fitted to the vehicle's ISOFIX mountings.
The child is restrained by the seat belt.
Only suitable for installation on the side rear seats.
The head restraint on the vehicle seat must be removed.
Groups 2 and 3: from 15 to 36 kg

L6
"GRACO Booster"
The child is restrained by the seat belt.
Only suitable for installation on the front
passenger seat or on the rear side seats.

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i-U: suitable for "forward facing" and
"rearward facing" Universal i-Size restraint
systems.
i-UF: only suitable for "forward facing"
Universal i-Size restraint systems.
X: seat position not suitable for Universal
i-Size restraint systems.
(a) Refer to the current legislation in your
country before placing a child in this seat
position.
(b) Tilt the seat backrest to 45°, then install the
child seat.
Straighten the backrest until it makes
contact with the child seat's backrest.
Manual child lock
The system prevents a rear door from being
opened using its interior handle.
The red control is located on the edge of each rear
door (marked by a label).
Activation/Deactivation

► To activate the child lock, turn the built-in key
in the red control as far as possible:
• To the right on the left-hand rear door.
• T o the left on the right-hand rear door.
►  To deactivate the child lock, turn the key in the
opposite direction.
Do not confuse the child lock control,
which is red, with the back-up locking
control, which is black.


Electric child lock
(Depending on version)
This control prevents the opening of the rear
doors using their interior handles and the use of
the rear electric windows.
Activation/Deactivation



►  With the ignition on, press this button to
activate/deactivate the child lock.
When the indicator lamp is on, the child lock is
activated.
With the child lock activated, it is still
possible to open the doors from outside
and to operate the rear electric windows from
the driver's controls.
This system is independent and in no
circumstances does it take the place of
the central locking control.
Check the status of the child lock each time
you switch on the ignition.
Always keep the electronic key with you when
leaving the vehicle, even for a short time.
In the event of a serious impact, the electric
child lock is switched off automatically to
permit the exit of the rear passengers.

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Switching on the ignition
without starting the engine
With the electronic key in the passenger
compartment, pressing the "START/STOP" button,
without depressing any of the pedals, allows the
ignition to be switched on without starting the
engine.
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or if
the battery in the electronic key is flat.


►  Place and hold the remote control against the
back-up reader.
►  Select mode P on the automatic gearbox, then
depress the brake pedal. ► 
Press the "START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no longer
in the recognition zone, a message appears in the
instrument panel when closing a door or trying to
switch off the engine.
►  To confirm the instruction to switch off the
engine, press the "START/STOP" button for
approximately 5 seconds.
In the event of a fault with the electronic key,
contact a dealer or a qualified workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►  Press the "START/STOP" button for about
5 seconds. In this case, the steering column locks as soon as
the vehicle stops.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
►  To apply the parking brake, briefly pull the
control.
►  To release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be deactivated in
certain situations.
Indicator lamp
This indicator lamp comes on both on the
instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message "Parking
brake applied".

100Driving06
The indicator lamp goes out to confirm the release
of the parking brake, accompanied by the display
of the message "Parking brake released".
The indicator lamp flashes in response to a
manual request to apply or release the brake.
In the event of a battery failure, the
electric parking brake will not operate.
As a safety measure, if the parking brake is not
applied, immobilise the vehicle by placing the
supplied chock against one of the wheels.
Contact a dealer or a qualified workshop.


Before leaving the vehicle, check that the
parking brake is applied: the parking
brake indicator lamps on the instrument panel
and the control must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.
Never leave a child alone inside the
vehicle, as they could release the parking
brake.
When the vehicle is parked: on a steep
slope, heavily loaded or during towing
Turn the wheels toward the pavement and
select mode P on the automatic gearbox.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
►  Press the brake pedal.
►  While maintaining pressure on the brake
pedal, briefly push the control.
If the brake pedal is not depressed, the
parking brake is not released and a
message is displayed.
Manual application
With the vehicle stationary:
►  Briefly pull the control.
The control indicator lamp flashes to confirm the
application request.
Automatic operation
Automatic release
First ensure that the engine is running and that
the driver's door is closed.
The electric parking brake gradually releases
automatically as the vehicle moves off.
►  Depress the brake pedal.
►  Select mode D, M or R.
►  Release the brake pedal and depress the
accelerator pedal.
If the brake does not release
automatically, check that the front doors
are fully closed.
When stationary with the engine running,
do not depress the accelerator pedal
unnecessarily. Risk of parking brake release.
Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake can
be manually applied or released at any
time using the control.
Special cases
Immobilising the vehicle with the engine
running
To immobilise the vehicle with the engine running,
briefly pull the control.

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Driving06
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, place the chock
against one of the wheels.
Mode P is automatically selected when
the ignition is switched off. The wheels
are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
If you open the driver's door while mode N
is engaged, an audible signal will sound
and mode P will be engaged. The audible signal
stops when the driver's door is closed.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►  Start the engine.
►  Use the control to apply the parking brake, if it
is released.
►  Take your foot fully off the brake pedal.
►  Keep the control pushed in the release
direction for 10 to a maximum of 15 seconds. ► 
Release the control.
►  Depress and hold the brake pedal.
►  Pull the control in the application direction for
2 seconds.
This indicator lamp on the instrument
panel comes on to confirm deactivation of
the automatic functions.
►  Release the control and the brake pedal.
From this point onwards, only the manual
functions, using the control, allow the parking
brake to be applied and released.
►  Follow this procedure again to reactivate
automatic operation (confirmed by the indicator
lamp on the instrument panel going out).
Emergency braking
If depressing the brake pedal fails to provide
effective braking or in exceptional circumstances
(e.g. driver unwell, assisted driving), the vehicle
can be braked by sustained pulling on the electric
parking brake control. Braking continues for as
long as the control is kept pulled, and ceases
when the control is released.
The ABS and DSC systems stabilise the vehicle
during emergency braking.
If emergency braking malfunctions, the message
"Parking brake fault" will be displayed on the
instrument panel.
If the ABS and DSC systems
malfunction, indicated by lighting
one or both warning lamps on the instrument
panel, the vehicle’s stability is no longer ensured. ► 
In this case, ensure the vehicle's stability by
successive and repeated "pull-release" actions on
the electric parking brake control until the vehicle
comes to a complete stop.
Automatic gearbox
Automatic 8-speed gearbox with a push selector.
It also offers a manual mode with gear changes
via control paddles located behind the steering
wheel.
Gearbox selector positions
P. Park
For parking the vehicle: the front wheels are
blocked.
R. Reverse gear
N. Neutral
For moving the vehicle with the ignition off, or
to allow it to free-wheel.
For more information on Changing to free-
wheeling, refer to the corresponding section.
D. Driving in automatic mode
The gearbox manages gear changes according
to the style of driving, the road profile and the
vehicle load.
M. Driving in manual mode
The driver changes gear using the steering-
mounted controls.