CITROEN DS7 CROSSBACK 2020 Service Manual

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Electric windows
1. Left-hand front
2. Right-hand front
3. Left-hand rear
4. Right-hand rear
5. Deactivation of electric window controls
located by rear seats
Deactivation of the rear door opening controls
(electric child lock)*
Manual operation
►  To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
* Depending on v ersion.
Automatic operation
► To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear controls
for the rear electric windows
For your children's safety, press control 5
to deactivate the rear electric window
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains on as long as the
child lock remains activated.
The rear electric windows can still be controlled
using the driver's controls.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►  Lower the window fully, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►  Continue to pull the control for at least one
second after the window reaches the closed
position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press the
relevant control.
When the driver operates the passengers’
electric window controls, it is important to
ensure that nothing can prevent the window
from closing properly.

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It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating the windows.
Be aware of passengers and/or other persons
present when closing windows remotely using
the electronic key.
Do not put your head or arms through the open
windows when the vehicle is moving - risk of
serious injury!
Panoramic sunroof
The panoramic sunroof consists of a movable
glass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
► To operate the panoramic sunroof or the blind,
use the buttons in the roof console.


A. Sunroof control
B. Sunroof blind control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45 seconds after turning
off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof while the vehicle is moving - risk
of serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable glass
panel of the sunroof.
If the sunroof is wet, following a rain
shower or washing the vehicle, wait until
it is completely dry before operating it.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Regularly check the condition of the
sunroof seals (e.g. presence of dust, dead
leaves).
If using a car wash, check first that the roof is
correctly closed and keep the high-pressure jet
at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. Any intermediate position is
possible.
Depending on the speed of the vehicle, the
partially open position may vary to
improve the acoustics.

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Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating
the sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75 mph (120 km/h).
Opening/Closing
►  To open the sunroof or the blind, use the part
of the button located towards the rear of the
vehicle.
►  To close the sunroof or the blind, use the part
of the button located towards the front of the
vehicle.
Operation of buttons
►  Pressing a button beyond its point of
resistance directly opens or closes the sunroof or
blind fully.
►  Pressing the button again stops the current
movement.
►  When holding a button (without going
beyond the point of resistance), the movement
of the sunroof or blind stops when this button is
released.
►  When the sunroof is closed: pressing once
without passing the point of resistance moves it
to a partially open position.
►  When the sunroof is partially open: pressing
once without passing the point of resistance
opens or closes it fully.
The sunroof and windows, then the blind,
can be closed by holding down the door
locking control. The manoeuvre stops as soon
as the locking control is released.
Closing of the blind is limited by the
position of the sunroof: the blind cannot
go further than the front of the movable glass.
During simultaneous movements of the
sunroof and blind, the blind automatically
stops or resumes movement depending on the
position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the
event of a fault or jerky movement of the sunroof
or blind, reinitialisation is required.
►  Check that nothing is interfering with the
sunroof or blind and that the seals are clean.
►  With the ignition on, fully close the sunroof
and blind.
►  Press and hold the front part of button A, until
the sunroof and blind move slightly, then hold for
a further 1 second before releasing.
►  Wait 2 seconds and then press and hold the
front part of button A. The blind and the sunroof
will open and close, one after the other. When
both are completely closed again, hold for a
further 2 seconds and release.
If there is an operating fault, restart the
whole procedure.

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Ease of use and comfort03
Driving position
Correct seating position
Adopting a good driving position contributes to
improving driver comfort and protection.
It also optimises interior and exterior visibility as
well as access to controls.
Certain seat adjustments described in this
section depend on the trim level and the country
in which the vehicle is sold.
Driver’s side

Sit fully back in the seat with your pelvis, back
and shoulders in contact with the seat backrest.
Adjust the seat cushion height so that your eyes
are level with the centre of the windscreen.
The head should be at a minimum distance of
10 cm from the roof.
Adjust the longitudinal position of the seat so that
you can fully depress the pedals with legs slightly
flexed.
The distance between the knees and the
dashboard should be at least 10 cm, for easy
access to the dashboard controls.
Adjust the backrest angle to as vertical a position
as possible; never tilt it more than 25°.
Adjust the head restraint so that its upper edge is
level with the top of the head.
Adjust the length of the seat cushion to support
your thighs.
Adjust the lumbar support so that it conforms to
the shape of the spine.
Adjust the steering wheel reach so that it is at
least 25 cm from the sternum and you can hold it
with your arms slightly bent.
Adjust the steering wheel height so that it does
not obstruct the information displayed on the
instrument panel.
As a safety precaution, adjust the seats
only when the vehicle is stationary.
Electrically-adjustable seats
Switch the ignition on to enable the
adjustments to be made.
Passenger’s side

Sit fully back in the seat with the pelvis, back and
shoulders in contact with the seat backrest.
Adjust the longitudinal position of the seat so that
you are at a distance of at least 25 cm from the
dashboard.
Adjust the head restraint so that its upper edge is
level with the top of the head.
Before moving off
Adjust the interior and exterior door mirrors to
reduce blind spots.
Fasten the seat belt: place the diagonal belt in the
middle of the shoulder and adjust the lap belt so
that it is tightened across the pelvis.
Ensure that all passengers have fastened their
seat belts correctly.
Electric door mirrors
Switch the ignition on to enable the
adjustments to be made.

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Ease of use and comfort03
When driving
Maintain a good driving position and hold the
steering wheel with both hands at the 'quarter to
three' position, so that you can easily and quickly
reach the controls behind and near the steering
wheel.
Never adjust the seats or steering wheel
when driving.
Always keep your feet on the floor.
Front seats
Front head restraints

Adjusting the height
Upwards:
►  Pull the head restraint up to the desired
position; you can feel the head restraint clicking
into position.
Downwards:
►  Depending on equipment, press lug A or button
B and then, while still pressing, lower the head
restraint.
The head restraint is correctly adjusted
when its upper edge is level with the top
of the head.
Adjusting the angle
(Depending on equipment)
Forwards:
►  move the lower part of the head restraint
forwards.
Rearwards:
►  press and hold button B and push the lower
part of the head restraint rearwards.
Removing a head restraint
►  Pull the head restraint fully up.
►  Depending on equipment, press lug A or C to
release the head restraint and raise it fully.
►  Stow the head restraint securely.
Refitting a head restraint
► Insert the head restraint rods into the guides
in the corresponding seat backrest.
►  Push the head restraint fully down.
►  If the vehicle is so equipped, press lug Aor C to
release the head restraint and push it down.
►  Adjust the height of the head restraint.
Never drive with the head restraints
removed; they should be in place and
adjusted for the occupant of the seat.
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed on
the floor behind the seat.
Manually-adjustable seats
Longitudinal

►  Raise the control bar and slide the seat
forwards or backwards.
►  Release the control bar to lock the seat in
position on one of the notches.

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Ease of use and comfort03
Height

► Pull the control upwards to raise or push it
downwards to lower, until you obtain the position
required.
Backrest angle

►  Turn the knob to obtain the desired angle.
Electrically-adjustable seats
To avoid draining the battery, carry out
these adjustments with the engine
running.
Longitudinal

►  Push the control forwards or backwards to
slide the seat.
Backrest angle

►  Tilt the control forwards or rearwards.
Cushion height and angle

► Tilt the rear of the control upwards or
downwards to obtain the required height.
►  Tilt the front of the control upwards or
downwards to obtain the required angle.
Additional adjustments
Electric lumbar adjustment

"2-way" adjustment
►  Press and hold the front or rear of the
control to increase or reduce the lumbar
support.
"4-way" adjustment
The control allows independent adjustment of the
depth and vertical position of the lumbar support.
►  Press and hold the front or rear of the
control to increase or reduce the lumbar
support.
►  Press and hold the top or bottom of the control
to raise or lower the lumbar support area.

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Ease of use and comfort03
Seat cushion length

►  Pull the handle forwards to release the
cushion, then move the front part of the cushion
forwards or backwards.
Seat cushion angle
This electric adjustment control is present on
"AGR" certified manually-adjustable seats.


►  Press and hold the front or rear of the button
to raise or lower the front part of the seat cushion.
Memorising driving positions
Associated with the electrically-adjusted driver’s
seat, this function allows two driving positions to
be memorised, to make these adjustments easier
if there are frequent driver changes.
It records the electric adjustments made to the
seat and door mirrors.


Using buttons M/1/2
►  Enter the vehicle and switch the ignition on.
►  Adjust your seat and the door mirrors.
►  Press button M, then press button 1 or 2 within
4 seconds.
An audible signal confirms the memorisation.
Memorising a new position cancels the previous
position.
Recalling a stored position
While the seat is moving, take care that
no person or object hinders the automatic
movement of the seat.
With the ignition on or engine running
►  Press button 1 or 2 to recall the corresponding
position.
An audible signal sounds when adjustment is
complete.
You can interrupt the current movement by
pressing button M, 1 or 2 or by using one of the
seat adjustment controls.
A stored position cannot be recalled while driving. The recalling of stored positions is deactivated 45
seconds after switching off the ignition.
Welcome function
The welcome function makes it easier to get in
and out of the vehicle.
After switching off the ignition and opening the
driver’s door, the front seat moves backwards
automatically and then stays in this position,
ready for the next entry into the vehicle.
When switching on the ignition, the front seat
moves forwards to the stored driving position.
It is configured in the Settings > Vehicle
touch screen application.
Heated and/or ventilated seats
Activation/Deactivation
In the Seats touch screen application,
select the Heating Functions or Ventilated
Seats tab.
►  Select the driver or passenger seat.
The corresponding page is displayed with the last
memorised settings.
If the settings are suitable, press to
activate/deactivate the function in the
Seats application.
If no action is taken, the display returns to its
initial state.
The function status is not memorised when the
ignition is switched off.

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Ease of use and comfort03
Changing settings
► In the Heating Functions or Ventilated Seats
page, select the relevant seat.
►  Select an intensity from the three preset
levels: "1" (Low), "2" (Normal) or "3" (High).
The settings are memorised when the ignition is
switched off.
Do not use the function when the seat is
not occupied.
Reduce the heating intensity as soon as
possible.
When the seat and passenger compartment
have reached a satisfactory temperature,
switch the function off; reducing electrical
consumption in turn decreases energy
consumption.
Prolonged use of heated seats is not
recommended for people with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (e.g. illness,
taking medication).
To keep the heated pad intact and to prevent a
short circuit:
–

Do no
t place heavy or sharp objects on the
seat.
–

Do no
t kneel or stand on the seat.
–

Do no
t spill liquids onto the seat.
–

Ne
ver use the heating function if the seat
is damp.
Multipoint massage
System with a choice of type of massage and
adjustment of its intensity.
This system operates with the engine running, as
well as in STOP mode of the Stop & Start.
Activation/Deactivation
In the Seats touch screen application,
select the Massage tab.
►  Select the driver or passenger seat.
The corresponding page is displayed with the last
memorised settings.
If the settings are suitable, press to
activate/deactivate the function in the
Seats application.
If no action is taken, the display returns to its
initial state.
The function status is not memorised when the
ignition is switched off.
Changing settings
►  In the Massage page, select the seat
concerned.
►  Select a massage intensity from the three
preset levels: "1" (Low), "2" (Normal) or "3"
(High).
►  Select another type of massage from those
offered.
The modifications are taken into account
immediately and memorised when the ignition is
switched off.
Once activated, the system starts a one hour
massage cycle, made up of sequences of 6
minutes of massage followed by 3 minutes at
rest.
The system stops automatically at the end of the
cycle.
Steering wheel
adjustment


►  When stationary, pull the control to release
the steering wheel.
►  Adjust the height and reach to suit your driving
position.
►  Push the control to lock the steering wheel.
For safety reasons, these adjustments
must only be carried out with the vehicle
stationary.

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Ease of use and comfort03
Mirrors
Door mirrors
Adjustment



►  Turn control A to the right or to the left to
select the corresponding mirror.
►  Move the control in any of the four directions
to adjust.
►  Return the control to the central position.
For optimum safety, adjust the mirrors to
reduce the "blind spot".
The objects observed are, in reality, closer than
they appear. Take this into account in order
to correctly judge the distance of vehicles
approaching from behind.
Folding
Automatic: lock the vehicle using the electronic
key.
Manual: with the ignition on, move control
A downwards.
If the mirrors are folded using control A,
they will not unfold when the vehicle is
unlocked.
Unfolding
Automatic: unlock the vehicle using the electronic
key.
Manual: with the ignition on, move control A
upwards.
The mirrors can be folded manually if necessary.
Automatic folding/unfolding of the door
mirrors is configured in the Settings >
Vehicle touch screen application.
Before using an automatic car wash, fold the
mirrors.
Automatic tilting in reverse gear
Depending on version, this function allows you to
automatically tilt the mirrors downwards to assist
with parking manoeuvres in reverse gear.
With the engine running, on engaging reverse
gear, the mirror glasses tilt downwards.
They each return to their original positions:
–

A fe
w seconds after coming out of reverse gear.
–

O
nce the vehicle speed exceeds 6 mph
(10 km/h).
–

When the engine is s
witched off.
It can be activated/deactivated in the
Settings > Vehicle touch screen
application.
Demisting/Defrosting
The demisting/defrosting of the door
mirrors works with the demisting/
defrosting of the rear screen.
For more information on Rear screen demisting/
defrosting, refer to the corresponding section.
Electrochrome interior rear
view mirror


The electrochrome system uses a sensor that
detects the level of exterior brightness and that
coming from the rear of the vehicle, in order to
automatically and gradually switch between day
and night usage.
To ensure optimum visibility while
manoeuvring, the mirror automatically
brightens when reverse gear is engaged.
The system is deactivated if the load in the
boot exceeds the height of the load space
cover or if the load space cover has items
placed on it.

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Ease of use and comfort03
Rechargeable hybrid vehicles
An LED, located below the interior
rear view mirror and visible from outside
the vehicle, lights up blue to indicate that
the vehicle is being driven in Electric mode
(depending on country of sale).
Rear seats
Rear head restraints

They have two positions:
– A high position, for when the seat is in use:
►  Pull the head restraint fully up.
–
A low position, for stowing, when the seat is
not in use: ►  Press the lug A to release the head restraint
and push it down.
The rear head restraints can be removed.
Removing a head restraint
►  Pull the head restraint fully up.
►  Press the lug A to release the head restraint
and remove it completely.
Refitting a head restraint
►  Insert the head restraint rods into the guides
in the corresponding backrest.
►  Push the head restraint fully down.
►  Press the lug A to release the head restraint
and push it down.
Never drive with passengers seated at the
rear when the head restraints are
removed; the head restraints should be in
place and in the high position.
The head restraint for the centre seat
and those for the outer seats are not
interchangeable.
Backrest angle

►  To straighten or recline the backrest 3, press
control 4 or pull it into the desired position.
When adjusting the backrest with the
boot loaded, check that no object might
hinder the movement of the backrest - risk of
damaging the backrest!
Folding the backrests

Each section of the backrest has two release
controls:
–

A grip
1 on the outer edge of the backrest.
–

A le
ver 2 on the boot side trim.
The backrests should only be manoeuvred
when the vehicle is stationary.
First steps:
►  Lower the head restraints.
►  Lift up the rear armrest.
►  If necessary, move the front seats forward.