bluetooth CITROEN JUMPY 2023 User Guide

243
Bluetooth® audio system
10Press and hold one of these buttons for
fast forward or rewind.
Bluetooth® audio streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Connect the telephone.
(Refer to the "Pairing a Bluetooth® telephone"
section).
Activate the streaming source by pressing SOURCE.
In certain cases, playback of the audio files must
be initiated from the keypad.
Audio files can be selected using the buttons on
the audio system control panel and the steering-
mounted controls. The contextual information
can be displayed on the screen.
If the telephone supports the function. The audio
quality depends on the quality of transmission by
the telephone.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The CD player can play audio files with “.mp3”,
“.wma”, “.wav” and “.aac” file extensions, with a
bit rate of 32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA TAG).
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
Via the USB socket, the system can play audio
files with the extension “.mp3”, “.wma”, “.wav”,
“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
«
? ; ù) so as to avoid any reading or display
problems.
In order to be able to play a burned CDR or
CDRW, select ISO 9660
standards level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard always
be used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Only use USB memory sticks formatted
to FAT 32 (File Allocation Table).
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile telephone
with the Bluetooth® hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Activate the telephone's Bluetooth®
function and ensure that it is "visible to
all" (telephone configuration).

244
Bluetooth® audio system
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth
® devices used.
Refer to your telephone’s user guide and your
service provider to check which services you
are able to access.
Procedure from the telephone
Select the name of the system in the list
of detected devices.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth
® function on the
telephone.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress
message.
In the list of devices detected, select a telephone
to pair. Only one telephone can be paired at a
time.
Completing the pairing
To complete the pairing, whichever procedure is used (from the telephone or
from the system), confirm that the code is the
same in the system and in the telephone and
validate.
If pairing fails, the number of attempts is not
restricted.
A message appears on the screen confirming
the pairing.
Information and advice
The "Telephone" menu provides access to the
following functions in particular: " Directory", if
your telephone is fully compatible, " Calls list",
"Consult the paired devices".
Depending on the type of telephone, you may be
asked to accept or confirm access by the system
to each of these functions.
Go to the Brand's website for more
information (compatibility, more help,
etc.).
Managing connections
The telephone connection automatically includes hands free operation and audio
streaming.
The ability of the system to connect to just
one profile depends on the telephone. Both
profiles may connect by default.
Press the MENU button.
Select "Connections".
Press OK to confirm.
Select "Bluetooth Connections
management " and confirm. The list of
paired telephones is displayed.
Press OK to confirm.
Indicates that a device is connected.
A number indicates the profile of the connection with the system:
–

1 for media or 1 for telephone.
–


2 for media and telephone.
Indicates connection of the audio
steaming profile.
Indicates connection of the hands-free
telephone profile.
Select a telephone.
Press OK to confirm.
Then select and confirm:
–

"Connect telephone"/"Disconnect
telephone" : to connect/disconnect the
telephone or the hands-free kit only.
–

"Connect media player"/"Disconnect media
player" : to connect/disconnect streaming only.

245
Bluetooth® audio system
10– "Connect telephone + media
player "/"Disconnect telephone + media
player" : to connect/disconnect the telephone
(hands-free kit and streaming).
–
"Delete connection": to delete the pairing.
When you delete a pairing in the system,
remember to delete it from your
telephone as well.
Press OK to confirm.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Select the "YES" tab in the screen using
the buttons.
Confirm with OK.
Press this button at the steering mounted
controls to accept the call.
Making a call
In the "Telephone" menu.
Select "Call".
Select "Dial".
Or
Select "Directory ".
Or
Select "Calls list".
Confirm with OK.
Press this button for more than two
seconds for access to your directory, then
navigate using the thumb wheel.
Ending a call
In the "Telephone" menu.
Select "End call".
Confirm with OK to end the call.
During a call, press one of these buttons
for more than two seconds.
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever
the telephone connected.
The menu for the directory is not accessible if
it is empty.
Managing calls
During a call, press OK to display the
contextual menu.
End call
In the contextual menu, select "Hang up"
to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear)In the contextual menu:
–

select "
Micro OFF " to switch off the
microphone.
–

deselect "
Micro OFF" to switch the
microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
–

select "
Telephone mode " to transfer the
call to the telephone (for example, to leave the
vehicle while continuing a conversation).
–

deselect "
Telephone mode" to transfer the
call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.

246
Bluetooth® audio system
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory" to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
–

"Consult an entry",
–

"Delete an entry",
–

"Delete all entries".
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
►
Switch the audio system off for a few minutes
to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
►

Check that the audio settings (V
olume, Bass,
Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

247
Bluetooth® audio system
10balance and Le-Ri balance) to the middle
position, setting the musical ambience to "None",
setting loudness correction to "Active" in CD
mode and "Inactive" in Radio mode.
The preset stations do not function (no
sound, 87.5 MHz is displayed, etc.).
The wrong waveband is selected.
►
Press the BAND button to return to the
waveband (FM, FM2, DAB,

AM) on which the
stations are preset.
Traffic announcement (TA) is shown but I
receive no traffic information.
The radio station is not part of the regional traffic
information network.
►

T
une to a radio station that broadcasts traffic
information.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the RDS function to allow the system
to check for a more powerful transmitter in the
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction. The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
►


Have the aerial checked by a dealer
.
The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
►

Switch off the RDS function if the
phenomenon occurs too frequently and always
on the same route.
Media
The Bluetooth connection is cut.
The battery in the peripheral device may not be
sufficiently charged.
►

Charge the battery in the peripheral device.
The message "USB device error" is displayed
in the screen.
The USB stick has not been recognised, or may
be corrupted.
►


Reformat the USB memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►


Check that the CD is inserted in the player
the right way up. ►


Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
►

Check the content in the case of a burned
CD: read the recommendations in the "Audio"
section.
Due to poor quality
, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►

Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port.
Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter

.
►

Manually activate the MTP
profile on the
smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.
Few telephones or service providers allow the
use of this function.
►

Call your voicemail, via the telephone menu,
using the number provided by your operator

.
I am unable to access my directory of
contacts.
►

Check the compatibility of your telephone.

248
Bluetooth® audio system
You did not grant access to your contacts when
pairing the telephone.
►
Accept or confirm access by the system to
the contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle.
Handset mode is activated.
►


Deselect handset mode to transfer the call to
the vehicle.
I am unable to pair my telephone by
Bluetooth.
T

elephones (models, versions of operating
systems) have their own specificities in the
pairing procedure and some telephones are not
compatible.
►

Before starting the pairing procedure, delete
the telephone pairing from the system and

the
system pairing from the telephone, in order to
view the compatibility of the telephones.

249
MyCitroën Play
11MyCitroën Play
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Radio Media and
Telephone menu status
information.
–

Privacy status information.
–


Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).

251
MyCitroën Play
11Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move
through a list.
Short press: confirm a selection; if nothing
selected, access presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
detected stations.
Menus
Applications

Access configurable equipment.
Radio Media

Select an audio source or radio station.
Telephone

Connect a mobile phone via Bluetooth®.
Run certain applications from a
smartphone connected via CarPlay
® or Android
Auto.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Driving

Activate, deactivate or configure certain vehicle functions.

255
MyCitroën Play
11Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.

256
MyCitroën Play
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For
CarPlay
® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press Telephone to
display the CarPlay® interface.
Or
If the smartphone has already connected
by Bluetooth®.Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to go to the
secondary page.
Press "CarPlay" to display the CarPlay®
interface.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Android Auto smartphone connection
Depending on country.On the smartphone, download the
Android Auto application.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.