DODGE DURANGO 2014 3.G Owners Manual

Assist Call
The rear view mirror contains an ASSIST push button
which automatically connects the vehicle occupants to
one of several predefined locations for immediate sup-
port:
•Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access via Mo-
bile features.
• Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror. NOTE:
In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 129

4. You should be able to speak with the 9-1-1 operatorthrough the vehicle audio system to determine if
additional help is needed.
NOTE: Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1 opera-
tor may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able to
speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1 Call
system will attempt to remain connected with the 9-1-1
operator until the 9-1-1 operator terminates the connec-
tion.
5. The 9-1-1 operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
• The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle.
(Continued)
130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red. •
The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The ORC turns on the air bag Warning Light on the
instrument panel if a malfunction in any part of the
system is detected. If the air bag Warning Light is
illuminated, have an authorized dealer service the
ORC system immediately.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131

Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
•The ignition key has been removed from the ignition
and the delayed accessories mode is active.
• The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash. •
Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• Wireless network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
NOTE: Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent wireless
and GPS signal reception, which can prevent your vehicle
from placing an emergency call. Wireless and GPS signal
reception is required for the 9-1-1 Call system to function
properly.
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be moved either
forward or rearward to resist damage. The hinges have
three detent positions:
•Full forward position •
Full rearward position
• Normal position
Outside Automatic Dimming Mirrors — If
Equipped
The drivers outside mirror will automatically adjust for
glare from vehicles behind you. This feature is controlled
by the inside automatic dimming mirror. The mirrors will
automatically adjust for headlight glare when the inside
mirror adjusts.
Power Mirrors
The power mirror switch is located on the driver’s side
door trim panel.
The power mirror controls consist of mirror select but-
tons and a four-way mirror control switch. To adjust a
mirror, press the mirror select button for the mirror that
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 133

you want to adjust. Using the mirror control switch, press
on any of the four arrows for the direction that you want
the mirror to move.Power mirror preselected positions can be controlled by
the optional Memory Seat Feature. Refer to “Driver
Memory Seat” in “Understanding The Features Of Your
Vehicle” for further information.
Heated Mirrors — If Equipped
These mirrors are heated to melt frost or ice. This
feature can be activated whenever you turn on the
rear window defroster (if equipped). Refer to “Rear
Window Features” in “Understanding The Features Of
Your Vehicle” for further information.
Tilt Mirrors In Reverse (Available With Memory
Seat Only) — If Equipped
Tilt Mirrors in Reverse provides automatic outside mirror
positioning which will aid the drivers view of the ground
rearward of the front doors. Outside mirrors will move
slightly downward from the present position when the
vehicle is shifted into REVERSE. Outside mirrors willPower Mirror Switch
1 — Mirror Direction Control
2 — Mirror Selection
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

then return to the original position when the vehicle is
shifted out of REVERSE position. Each stored memory
setting will have an associated Tilt Mirrors in Reverse
position.
NOTE:The Tilt Mirrors in Reverse feature is not turned
on when delivered from the factory. The Tilt Mirrors in
Reverse feature can be turned on and off using the
Uconnect® System. Refer to “Uconnect® Settings/
Customer Programmable Features” in “Understanding
Your Instrument Panel” for further information.
Illuminated Vanity Mirrors
To access an illuminated vanity mirror, flip down one of
the visors.
Lift the cover to reveal the mirror. The light will turn on
automatically.Sun Visor Extension — If Equipped
This feature has a pull out extension on the sun visor for
increased coverage.
Illuminated Vanity Mirror
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

BLIND SPOT MONITORING (BSM) — IF EQUIPPED
The Blind Spot Monitoring (BSM) system uses two radar-
based sensors, located inside the rear bumper fascia, to
detect highway licensable vehicles (automobiles, trucks,
motorcycles, etc.) that enter the blind spot zones from the
rear/front/side of the vehicle.When the vehicle is started, the BSM warning light will
be momentarily illuminated in both outside rear view
mirrors to let the driver know that the system is opera-
tional. The BSM system sensors operate when the vehicle
is in any forward gear or REVERSE and enters stand by
mode when the vehicle is in PARK.
The BSM detection zone covers approximately one lane
on both sides of the vehicle (12 ft or 3.8 m). The zone
starts at the outside rear view mirror and extends ap-
proximately 23 ft (7 m) to the rear of the vehicle. The BSM
system monitors the detection zones on both sides of the
vehicle when the vehicle speed has reached approxi-
mately 6 mph (10 km/h) or higher and will alert the
driver of vehicles in these areas.
Rear Detection Zones
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The BSM system does NOT alert the driver about
rapidly approaching vehicles that are outside the de-
tection zones.
• The BSM system detection zone DOES NOT change if
your vehicle is towing a trailer. Therefore, visually
verify the adjacent lane is clear for both your vehicle
and trailer before making a lane change. If the trailer or
other object (i.e., bicycle, sports equipment) extends
beyond the side of your vehicle, this may result in the
BSM warning light remaining illuminated the entire
time the vehicle is in a forward gear.
The area on the rear fascia where the radar sensors are
located must remain free of snow, ice, and dirt/road
contamination so that the BSM system can function
properly. Do not block the area of the rear fascia where
the radar sensors are located with foreign objects (bum-
per stickers, bicycle racks, etc.). The BSM system notifies the driver of objects in the
detection zones by illuminating the BSM warning light
located in the outside mirrors in addition to sounding an
audible (chime) alert and reducing the radio volume.
Refer to “Modes Of Operation” for further information.
Sensor Location (Driver Side Shown)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

The BSM system monitors the detection zone from three
different entry points (Side, Rear, Front) while driving to
see if an alert is necessary. The BSM system will issue an
alert during these types of zone entries.Entering From The Side
Vehicles that move into your adjacent lanes from either
side of the vehicle.
BSM Warning Light
Side Monitoring
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE