window DODGE DURANGO 2020 Owner's Manual

72GETTING TO KNOW YOUR VEHICLE
Auto-Up Feature With Anti-Pinch Protection
— Driver And Front Passenger Door Only
Lift the window switch fully upward to the
second detent, release, and the window will go
up automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch to the first detent and release when you
want the window to stop.
NOTE:
If the window runs into any obstacle during
Auto-Up, it will reverse direction and then go
back down. Remove the obstacle and use the
window switch again to close the window. Any
impact due to rough road conditions may trigger
the auto reverse function unexpectedly during
Auto-Up. If this happens, pull the switch lightly
to the first detent and hold it to close the
window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
Window Lockout Switch
The window lockout switch on the driver's door
trim panel allows you to disable the window
controls on the rear passenger doors. To
disable the window controls, push and release
the window lockout button (the indicator light
on the button will turn on). To enable the
window controls, push and release the window
lockout button again (the indicator light on the
button will turn back off).
Power Window Lockout Switch

WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
WARNING!
There is no auto-reverse protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.

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74GETTING TO KNOW YOUR VEHICLE
CLOSING SUNROOF
Express
Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position. During Express
Close operation any other actuation of the
sunroof switches will stop the sunroof in a
partially open position.
Manual Mode
Push and hold the switch forward and the
sunroof will close from any position and stop at
a full closed position. Releasing the switch while
the sunroof is in motion will stop the sunroof in
a partially open position.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
then open the front and rear windows together
to minimize the buffeting. If the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
SUNSHADE OPERATION
The sunshade can be opened manually.
However, the sunshade will open automatically
as the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof is
open.
PINCH PROTECT FEATURE
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if
this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Protect
will disable and the sunroof must be closed in
Manual Mode.
SUNROOF MAINTENANCE
Use only a non-abrasive cleaner and a soft cloth
to clean the glass panel. Periodically check for
and clear out any debris that may have
collected in the tracks.
IGNITION OFF OPERATION
NOTE:
The power sunroof switch can remain active
in Accessory Delay for up to approximately
10 minutes after the vehicle’s ignition is
placed to the OFF position. Opening either
front door will cancel this feature.
This feature is programmable using the Ucon
-
nect System. Refer to “Uconnect Settings” in
“Multimedia” for further information.WARNING!
There is no anti-pinch protection when the
sunroof is almost closed. To avoid personal
injury be sure to clear your arms, hands,
fingers and all objects from the top’s path
before closing.

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GETTING TO KNOW YOUR VEHICLE77
If the electronic liftgate release is pushed
while the power liftgate is closing, the liftgate
will reverse to the full open position.
If the electronic liftgate release is pushed
while the power liftgate is opening, the lift -
gate motor will disengage to allow manual
operation.
If the power liftgate encounters multiple
obstructions within the same cycle, the
system will automatically stop and the lift -
gate must be opened or closed manually.
CARGO AREA FEATURES
Cargo Storage
There is a removable storage bin located on the
left side of the rear cargo area.
Additional storage can be found in the load
floor. To access the lower storage, lift the
handle and raise the storage lid.

Load Floor Handle

Retractable Cargo Area Cover — If
Equipped
NOTE:
The purpose of this cover is for privacy, not to
secure loads. It will not prevent cargo from
shifting or protect passengers from loose cargo.
To cover the cargo area:

1. Grasp the cover at the center handle. Pull it over the cargo area.

2. Insert the pins on the ends of the cover into the slots in the pillar trim cover.
3. The liftgate may be opened with the cargo cover in place.
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured
by these fumes. Keep the liftgate closed
when you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are
closed, and the climate control blower
switch is set at high speed. Do not use the
recirculation mode.
WARNING!
In a collision, a loose cargo cover in the
vehicle could cause injury. It could fly around
in a sudden stop and strike someone in the
vehicle. Do not store the cargo cover on the
cargo floor or in the passenger compartment.
Remove the cover from the vehicle when
taken from its mounting. Do not store it in the
vehicle.
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144SAFETY
4. Never allow children to slide the shoulder
belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that
you are using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow
the front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and
deployment occurs, the side air bags will
inflate forcefully into the space between
occupants and the door and occupants
could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled
person, refer to the “Customer Assistance”
section for customer service contact
information.
SEAT BELT SYSTEMS
Buckle up even though you are an excellent
driver, even on short trips. Someone on the road
may be a poor driver and could cause a collision
that includes you. This can happen far away
from home or on your own street.
Research has shown that seat belts save lives,
and they can reduce the seriousness of injuries
in a collision. Some of the worst injuries happen
when people are thrown from the vehicle. Seat
belts reduce the possibility of ejection and the risk of injury caused by striking the inside of the
vehicle. Everyone in a motor vehicle should be
belted at all times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver and Passenger BeltAlert (if equipped)
BeltAlert is a feature intended to remind the
driver and outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) to buckle their seat belts. The
BeltAlert feature is active whenever the ignition
switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition
switch is first in the START or ON/RUN position,
a chime will signal for a few seconds. If the
driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch
is first in the START or ON/RUN position the
Seat Belt Reminder Light will turn on and
remain on until both outboard front seat belts
are buckled. The outboard front passenger seat
BeltAlert is not active when an outboard front
passenger seat is unoccupied.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.

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SAFETY157
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides
enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag. Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
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158SAFETY
(Continued)
(Continued)
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the
appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts
that require Side Air Bag occupant protection. In
side impacts, the Side Air Bags deploy
independently; a left side impact deploys the
left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle damage by itself is not a good indicator
of whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
WARNING! (Continued)
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.

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SAFETY159
(Continued)
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed. The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni
-
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
WARNING! (Continued)
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
WARNING! (Continued)
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180SAFETY
(Continued)
(Continued)
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown
about and possibly injured, or injure a
passenger during panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
EXHAUST GAS
WARNING!
The top tether anchorages are not visible
until the gap panel is folded down. Do not
use the visible cargo tie down hooks,
located on the floor behind the seats, to
attach a child restraint tether anchor.
An incorrectly anchored tether strap could
lead to increased head motion and
possible injury to the child. Use only the
anchorage position directly behind the child
seat to secure a child restraint top tether
strap.
If your vehicle is equipped with a split rear
seat, make sure the tether strap does not
slip into the opening between the seat
-
backs as you remove slack in the strap.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
WARNING! (Continued)

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184 (Continued)
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust the inside and outside mirrors, fasten
your seat belt, and if present, instruct all other
occupants to buckle their seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the NEUTRAL (N) or
PARK (P) position before you can start the
engine. Apply the brakes before shifting into any
driving gear.
KEYLESS ENTER-N-GO — IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button, as long
as the Remote Start/Keyless Enter-N-Go key
fob is in the passenger compartment.
WARNING!
Before exiting a vehicle, always come to a
complete stop, then shift the automatic
transmission into PARK and apply the
parking brake.
Always make sure the keyless ignition node
is in the OFF mode, key fob is removed from
the vehicle and vehicle is locked.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
WARNING!
(Continued)
Do not shift from REVERSE (R), PARK, or
NEUTRAL into any forward gear when the
engine is above idle speed.
Shift into PARK only after the vehicle has
come to a complete stop.
Shift into or out of REVERSE only after the
vehicle has come to a complete stop and
the engine is at idle speed.
Before shifting into any gear, make sure
your foot is firmly on the brake pedal.
CAUTION! (Continued)

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190STARTING AND OPERATING
(Continued)
(Continued)
PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied and place the gear
selector in the PARK (P) position.
The foot operated parking brake is located
below the lower left corner of the instrument
panel. To apply the parking brake, firmly push
the park brake pedal fully. To release the
parking brake, press the parking brake pedal a
second time and let your foot up as you feel the
brake disengage.

Parking Brake

When the parking brake is applied with the
ignition switch in the ON/RUN mode, the Brake
Warning Light in the instrument cluster will
illuminate. NOTE:When the parking brake is applied and the
transmission is placed in gear, the Brake
Warning Light will flash. If vehicle speed is
detected, a chime will sound to alert the
driver. Fully release the parking brake before
attempting to move the vehicle.
This light only shows that the parking brake is
applied. It does not show the degree of brake
application.
When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade. Apply the parking brake before placing
the gear selector in PARK, otherwise the load on
the transmission locking mechanism may make
it difficult to move the gear selector out of PARK.
The parking brake should always be applied
whenever the driver is not in the vehicle.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When leaving the vehicle, always remove
the key fob from the ignition and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
When leaving the vehicle, always make
sure the keyless ignition node is in the OFF
mode, remove the key fob from the vehicle
and lock the vehicle.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter- N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Be sure the parking brake is fully disen -
gaged before driving; failure to do so can
lead to brake failure and a collision.
WARNING! (Continued)

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