door lock DODGE DURANGO 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................10
Essential Information .................................. 10
Symbols ........................................................ 10
ROLLOVER WARNING ..........................................10
WARNINGS AND CAUTIONS ...............................11
VEHICLE MODIFICATIONS/ALTERATIONS .........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ................................................17
Keyless Push Button Ignition ...................... 17
Ignition Or Accessory On Message ............. 18
Depleted Key Fob Battery ........................... 18
REMOTE START — IF EQUIPPED .........................19
How To Use Remote Start .......................... 19
Remote Start Abort Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 20
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 20 To Exit Remote Start Mode And Drive
The Vehicle ................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 21 SENTRY KEY ......................................................... 21
Key Programming ....................................... 22
Replacement Keys ...................................... 22
General Information .................................... 22
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 23
To Arm The System ...................................... 23
To Disarm The System ................................ 24
Rearming Of The System............................. 24
Tamper Alert................................................. 24
DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks ........................................ 25
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Unlock On Exit Feature — If
Equipped ...................................................... 29 Automatic Door Locks — If Equipped ......... 29
Child-Protection Door Lock System —
Rear Doors .................................................. 29
DRIVER MEMORY SETTINGS —
IF EQUIPPED ........................................................ 30
Programming The Memory Feature............ 31
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 31 Memory Position Recall............................... 31
SEATS ................................................................... 32
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 32 Manual Adjustment (Rear Seats) ............... 34
Power Adjustment (Front Seats) —
If Equipped .................................................. 37 Power Passenger Seat Adjustment — If
Equipped ...................................................... 39 Heated Seats — If Equipped ...................... 40
Front Ventilated Seats — If Equipped ........ 42
HEAD RESTRAINTS ..............................................42
Supplemental Active Head Restraints —
Front Seats................................................... 42 Head Restraints — Rear Seats.................... 44
Head Restraint Removal — Rear Seats...... 44
Power Folding Third Row Head
Restraints ..................................................... 45
STEERING WHEEL.................................................46
Manual Tilt/Telescoping Steering
Column — If Equipped ................................ 46 Power Tilt/Telescoping Steering
Column — If Equipped ............................... 46 Heated Steering Wheel — If Equipped ...... 47
MIRRORS ..............................................................47
Inside Day/Night Mirror — If Equipped ...... 47
Automatic Dimming Mirror —
If Equipped .................................................. 48 Outside Mirrors ........................................... 48
Outside Automatic Dimming Mirrors —
If Equipped ................................................... 49 Power Mirrors .............................................. 49
Heated Mirrors — If Equipped .................... 49
Tilt Side Mirrors In Reverse (Available
With Memory Settings Only) —
If Equipped ................................................... 49 Illuminated Vanity Mirrors .......................... 50

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14GETTING TO KNOW YOUR VEHICLE

Key Fob Emergency Key Removal

NOTE:
You can insert the double-sided emergency
key into the lock cylinders with either side up.
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or depleted battery. In this situa -
tion, a back up method can be used to
operate the ignition switch. Put the nose side of the key fob (side
opposite of the emergency key) against the
START/STOP ignition button and push to
operate the ignition switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the driver's door or twice
within five seconds to unlock all doors and the
liftgate.
All doors can be programmed to unlock on the
first push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
If the vehicle is unlocked by a key fob, and no
door is opened within 60 seconds, the vehicle
will re-lock, and the security alarm (if equipped)
will arm.
The turn signal lights will flash twice to
acknowledge the unlock signal. The illuminated
entry system will be activated.
1 — Unlock
2 — Liftgate
3 — Emergency Key
4 — Lock
5 — Remote Start
6 — PANIC

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GETTING TO KNOW YOUR VEHICLE15
1st Push Of Key Fob Unlock Button
This feature lets you program the system to
unlock either the driver's door or all doors on
the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
If the vehicle is equipped with Passive Entry,
refer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate.
The turn signal lights will flash and the horn will
chirp to acknowledge the signal. Refer to
“Uconnect Settings” in “Multimedia” for further
programmable information.
If the vehicle is equipped with Passive Entry,
refer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information. Vehicles Equipped With Keyless Enter-N-Go —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors will lock. The doors will unlock
again automatically if the key is left inside the
passenger compartment, otherwise the doors
will stay locked.
Replacing The Battery In The Key With
Remote Control
The recommended replacement battery is one
CR2032 battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard
-
ouswaste/perchlorate for further informa -
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
1. Remove the emergency key by sliding the
mechanical latch on the back of the key
fob sideways with your thumb and pull the
emergency key out with your other hand.

Emergency Key Removal

1 — Emergency Key Release Button
2 — Emergency Key
2

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16GETTING TO KNOW YOUR VEHICLE
2. Separate the key fob halves using the tip of
the emergency key, a #2 flat blade
screwdriver, or a coin and gently pry the two
halves of the key fob apart. Make sure not
to damage the seal during removal.

Emergency Key Removal
Separating Case With A Coin Key Fob Battery Replacement

3. Remove the battery by turning the back cover over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar and replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Request For Additional Remote Controls
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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18GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side of the key fob (side
opposite of the emergency key) against the
START/STOP ignition button and push to
operate the ignition switch.
IGNITION OR ACCESSORY ON MESSAGE
Upon opening the driver's door when the
ignition is in ACC or ON (engine not running), a
chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the ignition or accessory on message will
display in the cluster.
NOTE:
With the Uconnect system, the power window
switches, radio, power sunroof (if equipped),
and power outlets will remain active for up to
10 minutes after the ignition is placed in the
OFF position. Opening either front door will
cancel this feature. The timing for this feature is programmable.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
DEPLETED KEY FOB BATTERY
Key Not Detected Feature
If the ignition position does not change with a
push of the ignition button, and the instrument
cluster display message “Key Fob Not
Detected” is being displayed, the key fob may
have a low or depleted battery. In this situation,
a back up method can be used to operate the
keyless push button ignition.
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK and
apply the parking brake. Always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key fobs from vehicle, place the
ignition in the OFF position and lock all doors
when leaving the vehicle unattended.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE19
Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition. Once the starter engages
and the engine starts remove the key fob from
the START/STOP ignition button.

Low Or Depleted Key Fob Battery Starting Procedure

REMOTE START — IF EQUIPPED
HOW TO USE REMOTE START
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 328 ft (100 m). NOTE:
The vehicle must be equipped with an auto
-
matic transmission to be equipped with
Remote Start.
Obstructions between the vehicle and key
fob may reduce this range.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous remote
start event
Vehicle alarm system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle security alarm is not signaling an
intrusion
Malfunction Indicator Light is not illuminated
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE — IF
E
QUIPPED
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Liftgate Open
Remote Start Aborted — Fuel Low
Remote Start Disabled — Start Vehicle To
Reset
The Remote Start Abort message stays active
until the ignition is placed in the ON/RUN
position.
TO ENTER REMOTE START MODE
Push and release the remote start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and
the horn will chirp twice (if programmed). Then,
the engine will start, and the vehicle will remain
in the Remote Start mode for a 15 minute cycle. NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times with the key fob. However, the ignition
must be cycled by pushing the START/STOP
ignition button twice (or the ignition switch
must be placed in the ON/RUN position)
before you can repeat the start sequence for
a third cycle.
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle. NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
Before the end of 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors, or unlock the vehicle using
Keyless Enter-N-Go — Passive Entry via the door
handles, and disarm the vehicle security alarm
(if equipped). Then, prior to the end of the
15 minute cycle, push and release the START/
STOP ignition button.
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the ignition START/STOP
ignition button.

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22GETTING TO KNOW YOUR VEHICLE
After placing the ignition in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone used an
invalid key fob to start the engine. Either of
these conditions will result in the engine being
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed. When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE23
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the Keyless
Enter-N-Go ignition for unauthorized operation.
While the vehicle security alarm is armed,
interior switches for door locks and liftgate
release are disabled. If something triggers the
alarm, the vehicle security alarm will provide the
following audible and visible signals: the horn
will pulse, the park lamps and/or turn signals
will flash, and the vehicle security light in the
instrument cluster will flash.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed in the OFF position. Refer to "Ignition
Switch" in this chapter for further
information.
2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to “Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information).
Push the lock button on the key fob.
3. If any doors are open, close them.
Security System Manual Override
The vehicle security alarm will not arm if you
lock the doors using the manual door lock.
2

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24GETTING TO KNOW YOUR VEHICLE
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry unlock door handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Cycle the vehicle ignition system out of the
OFF position.
NOTE:
The driver's door key cylinder cannot arm or
disarm the vehicle security alarm. Use of the
door key cylinder when the alarm is armed
will sound the alarm when the door is
opened.
The vehicle security alarm remains armed
when the power liftgate is opened using the
liftgate button on the key fob. If someone
enters the vehicle through the liftgate and
opens any door from the inside, the alarm will
sound.
If Passive Entry (if equipped) is used to
unlock the liftgate, the vehicle security alarm
is disarmed and the rest of the vehicle doors
will remain locked unless “Unlock All Doors
1st Press” is selected in the Passive Entry
settings.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
REARMING OF THE SYSTEM
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, five seconds
between cycles, up to eight cycles if the trigger
remains active and the vehicle security alarm
will rearm itself.
TAMPER ALERT
If something has triggered the vehicle security
alarm in your absence, the horn will sound three
times and the exterior lights will blink three
times when you disarm the vehicle security
alarm. Check the vehicle for tampering.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked
from inside the vehicle by using the door lock
knob. To lock each door, push the door lock
knob on each door trim panel downward. To
unlock the front doors, pull the inside door
handle to the first detent.

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