DODGE DURANGO 2020 Service Manual

GETTING TO KNOW YOUR VEHICLE39
(Continued)
POWER PASSENGER SEAT ADJUSTMENT
— I
F EQUIPPED
Some models are equipped with a six-way
power passenger seat. The power seat switch is
located on the outboard side of the seat. The
switch is used to control the movement of the
seat and seat cushion.
Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and
rearward. Push the seat switch forward or
rearward. The seat will move in the direction of
the switch. Release the switch when the desired
position has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in two directions. Pull upward or push
downward on the front of the seat switch, the
front of the seat cushion will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
Easy Entry/Exit Seat — If Equipped
This feature provides automatic driver seat
positioning to enhance driver mobility when
entering and exiting the vehicle.
The distance the driver seat moves depends on
where you have the driver seat positioned when
you place the vehicle’s ignition in the OFF
position.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
WARNING! (Continued)
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40GETTING TO KNOW YOUR VEHICLE
When you place the vehicle’s ignition in the
OFF position, the driver seat will move about
2.4 inches (60 mm) rearward if the driver
seat position is greater than or equal to
2.7 inches (67.7 mm) forward of the rear stop. The seat will return to its previously set
position when you place the vehicle’s ignition
in the ACC or RUN position.
The Easy Entry/Easy Exit feature is disabled
when the driver seat position is less than 0.9
of an inch (22.7 mm) forward of the rear
stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
When enabled in Uconnect Settings, Easy Entry
and Easy Exit positions are stored in each
memory setting profile. Refer to “Driver Memory
Settings — If Equipped” in this chapter for
further information.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further
information.
HEATED SEATS — IF EQUIPPED
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seatbacks.
Front Heated Seats
The front heated seat control buttons are
located within the climate or controls screen of
the touchscreen. You can choose from HI, LO, or OFF heat
settings. The indicator arrows on the
touchscreen buttons indicate the level of heat
in use. Two indicator arrows will illuminate for
HI, and one for LO. Turning the heating
elements off will return the user to the radio
screen.
Press the heated seat button once to turn
the HI setting on.
Press the heated seat button a second
time to turn the LO setting on.
Press the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.

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GETTING TO KNOW YOUR VEHICLE41
(Continued)
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.Rear Heated Seats — If Equipped
On some models, the two rear outboard seats
may be equipped with heated seats. There are
two heated seat switches that allow the rear
passengers to operate the seats independently.
The heated seat switches for each heater are
located on the rear of the center console.
You can choose from HI, MED, LO, or OFF heat
settings. Amber indicator lights in each switch
indicate the level of heat in use.
Rear Heated Seat Switches

You can choose from HI, LO, or off heat settings.
Amber indicator lights in each switch indicate
the level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for OFF.
Push the switch once to turn the HI setting
on.
Push the switch a second time to turn the
LO setting on.
Push the switch a third time to turn the
heating elements off.
The level of heat selected will stay on until the
operator changes it.
NOTE:
The engine must be running for the heated
seats to operate.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
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42GETTING TO KNOW YOUR VEHICLE
FRONT VENTILATED SEATS — IF
E
QUIPPED
Located in the seat cushion and seatback are
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher
ambient temperatures. The fans operate at two
speeds, HI and LO.
The front ventilated seats control buttons are
located within the Uconnect system. You can
gain access to the control buttons through the
climate screen or the controls screen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose LO.
Press the ventilated seat button a third
time to turn the ventilated seat off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the ventilated seats can be programmed to
come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
SUPPLEMENTAL ACTIVE HEAD
R
ESTRAINTS — FRONT SEATS
Active Head Restraints (AHR) are passive,
deployable components, and vehicles with this
equipment cannot be readily identified by any
markings, only through visual inspection of the
head restraint. The AHR will be split in two
halves, with the front half being soft foam and
trim, while the back half is decorative plastic.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING! (Continued)WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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GETTING TO KNOW YOUR VEHICLE43
When AHRs deploy during a rear impact, the
front half of the head restraint extends forward
to reduce the gap between the back of the
occupant’s head and the AHR. This system is
designed to help prevent or reduce the extent of
injuries to the driver and front passenger in
certain types of rear impacts. Refer to
“Occupant Restraint Systems” in “Safety” for
further information.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.

Adjustment Button
For comfort the Active Head Restraints can be
tilted forward and rearward. To tilt the head
restraint closer to the back of your head, pull
forward on the bottom of the head restraint.
Push rearward on the bottom of the head
restraint to move the head restraint away from
your head.

Active Head Restraint (Normal Position) Active Head Restraint (Tilted)

NOTE:
The head restraints should only be removed
by qualified technicians, for service purposes
only. If either of the head restraints require
removal, see an authorized dealer.
In the event of deployment of an Active Head
Restraint, refer to “Occupant Restraint
Systems/Resetting Active Head Restraints
(AHR)” in “Safety” for further information.
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44GETTING TO KNOW YOUR VEHICLE
HEAD RESTRAINTS — REAR SEATS
The head restraints on the outboard seats are
not adjustable. They automatically fold forward
when the rear seat is folded to a load floor
position, but do not return to their normal
position when the rear seat is raised. After
returning either seat to its upright position,
raise the head restraint until it locks in place.
The outboard head restraints are not
removable.
The center head restraint has limited
adjustment. Lift upward on the head restraint to
raise it or push downward on the head restraint
to lower it.

Rear Head Restraint
NOTE:
For proper routing of a Child Seat Tether, refer
to “Occupant Restraint Systems” in “Safety” for
further information.
HEAD RESTRAINT REMOVAL — REAR
S
EATS
The center head restraint can be adjusted when
occupied, or removed for Child Seat Tethering.
To remove the head restraint, raise it as far as it
can go by pulling upward. Then, push the
release button at the base of the post while
pulling the head restraint upward. To reinstall
the head restraint, put the head restraint posts
into the holes and push downward. Then, adjust
the head restraint to the appropriate height.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
collision.
Do not place items over the top of the
Active Head Restraint, such as coats, seat
covers or portable DVD players. These
items may interfere with the operation of
the Active Head Restraint in the event of a
collision and could result in serious injury or
death.
Active Head Restraints may be deployed if
they are struck by an object such as a hand,
foot or loose cargo. To avoid accidental
deployment of the Active Head Restraint
ensure that all cargo is secured, as loose
cargo could contact the Active Head
Restraint during sudden stops. Failure to
follow this warning could cause personal
injury if the Active Head Restraint is
deployed.
WARNING!
Sitting in a seat with the head restraint in its
lowered position could result in serious injury
or death in a collision. Always make sure the
outboard head restraints are in their upright
positions when the seat is to be occupied.

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GETTING TO KNOW YOUR VEHICLE45

Center Head Restraint Release Button
NOTE:
For proper routing of a Child Seat Tether, refer
to “Occupant Restraint Systems” in “Safety” for
further information.
POWER FOLDING THIRD ROW HEAD
R
ESTRAINTS
For improved visibility when in REVERSE, the
third row head restraints can be folded using
the Uconnect System.
Press the “Controls” button located on the
bottom of the Uconnect display.
Press the Headrest Fold button to power fold
the third row head restraints.
NOTE:
The head restraints can only be folded down -
ward using the Headrest Fold button. The
head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in
the third row seats.
WARNING!
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
Sitting in a seat with the head restraint in its
lowered position could result in serious
injury or death in a collision. Always make
sure the outboard head restraints are in
their upright positions when the seat is to
be occupied.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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46GETTING TO KNOW YOUR VEHICLE
STEERING WHEEL
MANUAL TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
tilt/telescoping lever is located below the
steering wheel at the end of the steering
column.

Manual Tilt/Telescoping Steering Column Handle

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten the steering column, pull
the steering wheel outward or push it inward as
desired. To lock the steering column in position,
push the lever upward until fully engaged.
POWER TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
power tilt/telescoping steering column lever is
located below the multifunction lever on the
steering column.
Power Tilt/Telescoping Steering Control Location

To tilt the steering column, move the lever up or
down as desired. To lengthen or shorten the
steering column, pull the lever toward you or
push the lever away from you as desired.
NOTE:
For vehicles equipped with Driver Memory
Settings, you can use your key fob or the
memory switch on the driver's door trim panel to
return the tilt/telescopic steering column to
pre-programmed positions. Refer to “Driver
Memory Settings — If Equipped” in this chapter
for further information.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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GETTING TO KNOW YOUR VEHICLE47
HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm. The heated steering wheel control button is
located on the center of the instrument panel
below the touchscreen and within the climate or
controls screen of the touchscreen.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
2

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48GETTING TO KNOW YOUR VEHICLE
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the
windshield).

Adjusting Rearview Mirror

AUTOMATIC DIMMING MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you. NOTE:
The Automatic Dimming Mirror feature is
disabled when the vehicle is in REVERSE to
improve rear view viewing.
You can turn the feature on or off by pushing the
button at the base of the mirror. A light in the
button will illuminate to indicate when the
dimming feature is activated.

Automatic Dimming Mirror
OUTSIDE MIRRORS
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
moved either forward or rearward to resist
damage. The hinges have three detent
positions:
Full forward position
Full rearward position
Normal position
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.

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