DODGE DURANGO 2020 Owner's Manual

GETTING TO KNOW YOUR VEHICLE19
Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition. Once the starter engages
and the engine starts remove the key fob from
the START/STOP ignition button.

Low Or Depleted Key Fob Battery Starting Procedure

REMOTE START — IF EQUIPPED
HOW TO USE REMOTE START
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 328 ft (100 m). NOTE:
The vehicle must be equipped with an auto
-
matic transmission to be equipped with
Remote Start.
Obstructions between the vehicle and key
fob may reduce this range.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous remote
start event
Vehicle alarm system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle security alarm is not signaling an
intrusion
Malfunction Indicator Light is not illuminated
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
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20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE — IF
E
QUIPPED
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Liftgate Open
Remote Start Aborted — Fuel Low
Remote Start Disabled — Start Vehicle To
Reset
The Remote Start Abort message stays active
until the ignition is placed in the ON/RUN
position.
TO ENTER REMOTE START MODE
Push and release the remote start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and
the horn will chirp twice (if programmed). Then,
the engine will start, and the vehicle will remain
in the Remote Start mode for a 15 minute cycle. NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times with the key fob. However, the ignition
must be cycled by pushing the START/STOP
ignition button twice (or the ignition switch
must be placed in the ON/RUN position)
before you can repeat the start sequence for
a third cycle.
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle. NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
Before the end of 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors, or unlock the vehicle using
Keyless Enter-N-Go — Passive Entry via the door
handles, and disarm the vehicle security alarm
(if equipped). Then, prior to the end of the
15 minute cycle, push and release the START/
STOP ignition button.
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the ignition START/STOP
ignition button.

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the heated
steering wheel and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in
“Multimedia” for further information on Remote
Start Comfort system operation.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user’s authority to operate
the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push
Button Ignition, and a Radio Frequency (RF)
receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start
and operate the vehicle. If an invalid key fob is
used to attempt to start and operate the
vehicle, the system will not allow the engine to
crank. If an invalid key fob is used to start the
engine, the system will shut the engine off in
two seconds.
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22GETTING TO KNOW YOUR VEHICLE
After placing the ignition in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone used an
invalid key fob to start the engine. Either of
these conditions will result in the engine being
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed. When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE23
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the Keyless
Enter-N-Go ignition for unauthorized operation.
While the vehicle security alarm is armed,
interior switches for door locks and liftgate
release are disabled. If something triggers the
alarm, the vehicle security alarm will provide the
following audible and visible signals: the horn
will pulse, the park lamps and/or turn signals
will flash, and the vehicle security light in the
instrument cluster will flash.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed in the OFF position. Refer to "Ignition
Switch" in this chapter for further
information.
2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to “Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information).
Push the lock button on the key fob.
3. If any doors are open, close them.
Security System Manual Override
The vehicle security alarm will not arm if you
lock the doors using the manual door lock.
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24GETTING TO KNOW YOUR VEHICLE
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry unlock door handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Cycle the vehicle ignition system out of the
OFF position.
NOTE:
The driver's door key cylinder cannot arm or
disarm the vehicle security alarm. Use of the
door key cylinder when the alarm is armed
will sound the alarm when the door is
opened.
The vehicle security alarm remains armed
when the power liftgate is opened using the
liftgate button on the key fob. If someone
enters the vehicle through the liftgate and
opens any door from the inside, the alarm will
sound.
If Passive Entry (if equipped) is used to
unlock the liftgate, the vehicle security alarm
is disarmed and the rest of the vehicle doors
will remain locked unless “Unlock All Doors
1st Press” is selected in the Passive Entry
settings.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
REARMING OF THE SYSTEM
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, five seconds
between cycles, up to eight cycles if the trigger
remains active and the vehicle security alarm
will rearm itself.
TAMPER ALERT
If something has triggered the vehicle security
alarm in your absence, the horn will sound three
times and the exterior lights will blink three
times when you disarm the vehicle security
alarm. Check the vehicle for tampering.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked
from inside the vehicle by using the door lock
knob. To lock each door, push the door lock
knob on each door trim panel downward. To
unlock the front doors, pull the inside door
handle to the first detent.

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GETTING TO KNOW YOUR VEHICLE25
(Continued)
To unlock the rear doors, pull the door lock knob
on the door trim panel upward. If the lock knob
is down when the door is closed, the door will
lock. Therefore, make sure the key is not inside
the vehicle before closing the door.
Manual Door Lock Knob
POWER DOOR LOCKS
The power door lock and unlock switches are
located on each front door panel. Push the
switch to lock or unlock the doors and liftgate.
Power Door Lock Switches

If the lock knob is down when the door is closed,
the door will lock. Therefore, make sure the key
fob is not inside the vehicle before closing the
door.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.
WARNING!
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
When leaving the vehicle, always make
sure the keyless ignition node is in the "Off"
mode, remove the key fob from the vehicle
and lock the vehicle. Unsupervised use of
the vehicle equipment may cause severe
person injuries and death.
WARNING! (Continued)
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26GETTING TO KNOW YOUR VEHICLE
If you push the door lock switch while the
ignition position is in ACC or ON/RUN and the
driver or front passenger's door is open, the
doors will not lock.
If a rear door is locked, it cannot be opened
from inside the vehicle without first unlocking
the door. The door may be unlocked manually
by raising the lock knob.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go —
Passive Entry. This feature allows you to lock
and unlock the vehicle’s door(s) without having
to push the key fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
Passive Entry activates illuminated approach
for the time set by the customer (0, 30, 60, or
90 seconds), and flashes the turn signal
lights. Refer to “Uconnect Settings” in “Multi -
media” for further information
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver's door handle, grab the
driver's front door handle to unlock the driver's
door automatically. The interior door panel lock
knob will raise when the door is unlocked.
Grab The Door Handle To Unlock

NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors will unlock when you grab hold of the
driver’s front door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press”, refer to “Uconnect Settings”
in “Multimedia” for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the passenger door handle, grab the
front passenger door handle to unlock all four
doors automatically. The interior door panel
lock knob will raise when the door is unlocked.

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GETTING TO KNOW YOUR VEHICLE27
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”).
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your
vehicle, the Passive Entry system is equipped
with an automatic door unlock feature, which
will function if the ignition is in the OFF position.
If one of the vehicle doors is open, and the door
panel switch is used to lock the vehicle, once all
open doors have been closed, the vehicle
checks the inside and outside of the vehicle for
any valid Passive Entry key fob. If one of the
vehicle's Passive Entry key fobs is detected
inside the vehicle, and no other valid Passive
Entry key fob is detected outside the vehicle,
the Passive Entry system automatically unlocks
all vehicle doors and chirps the horn three times
(on the third attempt, ALL doors will lock, and
the Passive Entry key fob can be locked in the
vehicle). To Unlock/Enter The Liftgate
The liftgate Passive Entry unlock feature is built
into the electronic liftgate handle. With a valid
Passive Entry key fob within 5 ft (1.5 m) of the
liftgate, pull the electronic liftgate handle for a
power open on vehicles equipped with Power
Liftgate. Pull the electronic liftgate handle and
lift for Manual Liftgate vehicles.
NOTE:
If the vehicle is unlocked, the liftgate will
open with the handle and no key fob is
required.
If the vehicle is locked, and the liftgate is
unlocked by using Passive Entry, the vehicle
doors will remain locked (unless “Unlock All
Doors 1st Press” is selected in the Passive
Entry settings).
The liftgate (and vehicle doors if unlocked)
must be locked using the lock button on the
key fob, the Passive Entry lock button, or the
lock buttons on the interior front door panels.

Electronic Liftgate Handle

To Lock The Liftgate
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the liftgate, push the Passive Entry
lock button located to the right of electronic
liftgate handle.
1 — Electronic Release Switch
2 — Lock Button Location
2

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28GETTING TO KNOW YOUR VEHICLE
NOTE:
If “Unlock All Doors 1st Press” is programmed in
Uconnect Settings, all doors will unlock when
you push the button on the liftgate. If "Unlock
Driver Door 1st Press" is programmed in Ucon -
nect Settings, the liftgate will unlock when you
push the button on the liftgate. For further infor -
mation, refer to “Uconnect Settings” in “Multi -
media”.
To Lock The Vehicle’s Doors
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of the driver or passenger
front door handle, push the door handle lock
button to lock all four doors and liftgate.
NOTE:
This feature will cause the horn to chirp when
the doors are locked with the door handle lock
button. This feature can be turned on or off. To
change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
Push The Door Handle Button To Lock

NOTE:
Do NOT grab the door handle, when pushing the
door handle button. This could unlock the
door(s).

Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle button, you
must wait two seconds before you can lock or
unlock the doors, using either Passive Entry
door handle or door handle button. This is
done to allow you to check if the vehicle is
locked by pulling the door handle, without the
vehicle reacting and unlocking.
The Passive Entry system will not operate if
the key fob battery is depleted.
Closeness to mobile devices can have an
effect on the Passive Entry system.
The vehicle doors can also be locked by using
the key fob lock button or the lock button
located on the vehicle’s interior door panel.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:

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