radio DODGE DURANGO 2020 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!

7
RAISING THE VEHICLE ..................................... 327
TIRES ................................................................... 327 Tire Safety Information .............................327Tires — General Information .....................335Tire Types ...................................................339
Spare Tires — If Equipped ........................ 340Wheel And Wheel Trim Care ...................342Tire Chains and Traction Devices —
Non-SRT .....................................................343 Tire Chains and Traction Devices —
SRT .............................................................344 Tire Rotation Recommendations .............344
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ................... 344
Treadwear .................................................. 345Traction Grades .........................................345
Temperature Grades .................................345
STORING THE VEHICLE ..................................... 346
BODYWORK ........................................................ 346
Protection From Atmospheric Agents ......346Body And Underbody Maintenance ..........346
Preserving The Bodywork ..........................347
INTERIORS ......................................................... 348
Seats And Fabric Parts .............................. 348
Plastic And Coated Parts ...........................348
Leather Parts .............................................349Glass Surfaces ..........................................349
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................350
Vehicle Identification Number .................. 350
BRAKE SYSTEM .................................................. 350
WHEEL AND TIRE TORQUE
SPECIFICATIONS ............................................... 350
Torque Specifications ................................ 350
FUEL REQUIREMENTS ......................................351
3.6L Engine ................................................ 351
5.7L Engine ................................................ 351
6.4L Engine ................................................ 352
Reformulated Gasoline .......................... 352Materials Added To Fuel .......................... 352Gasoline/Oxygenate Blends .................... 353
Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 353 CNG And LP Fuel System Modifications... 353
MMT In Gasoline ........................................ 353
Fuel System Cautions................................ 354
Carbon Monoxide Warnings ..................... 354
FLUID CAPACITIES — NON-SRT ........................355
FLUID CAPACITIES — SRT ................................. 356
FLUIDS AND LUBRICANTS — NON-SRT ........... 357
Engine ........................................................ 357
Chassis ....................................................... 358
FLUIDS AND LUBRICANTS — SRT .................... 359
Engine ........................................................ 359
Chassis ...................................................... 360
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 361
CYBERSECURITY ................................................ 361
UCONNECT SETTINGS ....................................... 362Customer Programmable Features —
Uconnect 4 Settings .................................. 363 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 377
SAFETY AND GENERAL INFORMATION .......... 394
Safety Guidelines....................................... 394
UCONNECT 4 WITH 7-INCH DISPLAY .............. 395
Introduction................................................ 395
Radio Mode ................................................ 396
Media Mode ............................................... 404
Phone Mode............................................... 411
STEERING WHEEL AUDIO CONTROLS ............ 423
Radio Operation......................................... 423Media Mode ............................................... 423
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................... 424
Connecting The AUX Audio Input Or
External USB Device .................................. 424 Using This Feature..................................... 424
Second Row USB Charging Port ............... 425

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8
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED......................... 425 Getting Started........................................... 425
Dual Video Screen ..................................... 426Blu-ray™ Disc Player ..................................427Play Video Games ......................................428
Play A DVD/Blu-ray™ Disc Using The
Touchscreen Radio ....................................428 Important Notes For Dual Video Screen
System ........................................................ 430 Blu-ray™ Disc Player Remote Control —
If Equipped .................................................430 Headphones Operation .............................431Controls ......................................................431
Replacing The Headphone Batteries........432Accessibility — If Equipped ........................ 432Stereo Headphone Lifetime Limited
Warranty .....................................................432
RADIO OPERATION AND MOBILE PHONES.... 436
Regulatory And Safety Information........... 436 UCONNECT VOICE RECOGNITION
QUICK TIPS ..........................................................438
Introducing Uconnect ................................ 438
Get Started ................................................. 438
Basic Voice Commands............................. 439Radio .......................................................... 439
Media.......................................................... 439
Phone ......................................................... 439Voice Text Reply — If Equipped ................. 440
Climate ....................................................... 440Navigation (4C NAV) .................................. 441Siri® Eyes Free — If Equipped ................. 441
Do Not Disturb .......................................... 441Android Auto™ — If Equipped ................... 442
Apple CarPlay® — If Equipped ................. 442
General Information .................................. 443Additional Information ............................... 443
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 444
Prepare For The Appointment................... 444
Prepare A List............................................. 444
Be Reasonable With Requests ................. 444 IF YOU NEED ASSISTANCE ............................... 444
FCA US LLC Customer Center ................... 445
FCA Canada Inc. Customer Center ........... 445
In Mexico Contact ...................................... 445
Puerto Rico And US Virgin Islands ............ 445
Customer Assistance For The Hearing
Or Speech Impaired
(TDD/TTY) ................................................... 445 Service Contract ....................................... 445
WARRANTY INFORMATION .............................. 446
MOPAR PARTS................................................... 446
REPORTING SAFETY DEFECTS ........................ 446
In The 50 United States And
Washington, D.C. ....................................... 446 In Canada ................................................... 447
PUBLICATION ORDER FORMS ......................... 447

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12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through
your Uconnect 4C or 4C NAV touchscreen
system (if equipped).
To access the Vehicle User Guide on your
Uconnect Touchscreen: Press the Uconnect
Apps button. From there, press the Vehicle User
Guide icon on your touchscreen. No Uconnect
registration is required.

Uconnect 4C NAV With 8.4–inch Display Vehicle User Guide Touchscreen Icon
NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to access
while the vehicle is in motion, the system will
display the message “Feature not available
while the vehicle is in motion”.
Pre-Installed Features

Your User Guide — Updated in real-time
Touchscreen convenience
Maintenance schedules and information
Comprehensive icon and symbol glossary
Available when and where you need it
Customizable interface
Multilingual Once you launch your Vehicle User Guide, you
will be able to explore your warranty information
and radio manual when and where you need
them. Your Uconnect system displays the
Vehicle User Guide on your touchscreen radio to
assist in better understanding your vehicle.
There’s no app to download, no phone to
connect and no external device needed for
playback. Plus, it’s updated throughout the
year, in real-time, so it is never out of date.

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GETTING TO KNOW YOUR VEHICLE13
Features/Benefits
Pre-installed on your Uconnect touchscreen
radio
Enhanced search and browsing capability
Robust NAV application (if equipped)
Add selected topics to a fast-access Favor -
ites category
Icon and symbol glossary
Warranty information
Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More TIP:
When viewing a topic, tap the star icon to add it
to your Favorites, for easy access in the future.
KEYS
KEY FOB
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The RKE system
consists of a key fob and Keyless Enter-N-Go
feature (if equipped).
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The key fob also includes an emergency key,
which stores in the rear of the key fob.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking the glove compartment. You can
keep the emergency key with you when valet
parking.
To remove the emergency key, slide the
mechanical latch at the top of the key fob
sideways with your thumb and then pull the key
out with your other hand.
2

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GETTING TO KNOW YOUR VEHICLE17
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition with the push of a button, as long as the
key fob is in the passenger compartment.
The Keyless Push Button Ignition has three
operating modes which are labeled and will
illuminate when in position. The three modes
are OFF, ACC, and ON/RUN.

Keyless Push Button Ignition

1 — OFF
2 — ACC
3 — ON/RUN
2

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18GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side of the key fob (side
opposite of the emergency key) against the
START/STOP ignition button and push to
operate the ignition switch.
IGNITION OR ACCESSORY ON MESSAGE
Upon opening the driver's door when the
ignition is in ACC or ON (engine not running), a
chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the ignition or accessory on message will
display in the cluster.
NOTE:
With the Uconnect system, the power window
switches, radio, power sunroof (if equipped),
and power outlets will remain active for up to
10 minutes after the ignition is placed in the
OFF position. Opening either front door will
cancel this feature. The timing for this feature is programmable.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
DEPLETED KEY FOB BATTERY
Key Not Detected Feature
If the ignition position does not change with a
push of the ignition button, and the instrument
cluster display message “Key Fob Not
Detected” is being displayed, the key fob may
have a low or depleted battery. In this situation,
a back up method can be used to operate the
keyless push button ignition.
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK and
apply the parking brake. Always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key fobs from vehicle, place the
ignition in the OFF position and lock all doors
when leaving the vehicle unattended.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the heated
steering wheel and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in
“Multimedia” for further information on Remote
Start Comfort system operation.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user’s authority to operate
the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push
Button Ignition, and a Radio Frequency (RF)
receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start
and operate the vehicle. If an invalid key fob is
used to attempt to start and operate the
vehicle, the system will not allow the engine to
crank. If an invalid key fob is used to start the
engine, the system will shut the engine off in
two seconds.
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22GETTING TO KNOW YOUR VEHICLE
After placing the ignition in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone used an
invalid key fob to start the engine. Either of
these conditions will result in the engine being
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed. When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE23
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the Keyless
Enter-N-Go ignition for unauthorized operation.
While the vehicle security alarm is armed,
interior switches for door locks and liftgate
release are disabled. If something triggers the
alarm, the vehicle security alarm will provide the
following audible and visible signals: the horn
will pulse, the park lamps and/or turn signals
will flash, and the vehicle security light in the
instrument cluster will flash.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed in the OFF position. Refer to "Ignition
Switch" in this chapter for further
information.
2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to “Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information).
Push the lock button on the key fob.
3. If any doors are open, close them.
Security System Manual Override
The vehicle security alarm will not arm if you
lock the doors using the manual door lock.
2

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