check engine light DODGE DURANGO 2021 User Guide

STARTING AND OPERATING109
(Continued)
(Continued)
NOTE:On vehicles equipped with the electronically
shifted transfer case, ensure that the transfer case
is in AWD AUTO or LOW RANGE position on the
AWD Control Switch. Ensure that the NEUTRAL
position light is NOT illuminated.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the ignition OFF.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK (P) position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK without blinking.
Ensure that the vehicle is completely stopped,
and the PARK position is properly indicated,
before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL (N) if the engine speed is higher
than idle speed. If your foot is not firmly
pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the
ignition is in the OFF mode, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
WARNING!
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must start the engine, and
also press the brake pedal. Otherwise,
damage to the gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
4

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118STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions to see if they
are fulfilled. Detailed information about the
operation of the Stop/Start system may be viewed
in the instrument cluster display Stop/Start
Screen. In the following situations, the engine will
not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
ACC is on and speed is set.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
TO MANUALLY TURN OFF THE
S
TOP/START SYSTEM

Stop/Start OFF Switch

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 83.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

21_WD_OM_EN_USC_t.book Page 118

STARTING AND OPERATING119
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system,
the system will not shut down the engine. A
“SERVICE STOP/START SYSTEM” message will
appear in the instrument cluster display
Ú page 91.
If the “SERVICE STOP/START SYSTEM” message
appears in the instrument cluster display, have the
system checked by an authorized dealer.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main -
tain a distance with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not
enabled, Fixed Speed Cruise Control will not
detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control
is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons

1 — On/Off
2 — CANC/Cancel
3 — SET (+)/Accel
4 — RES/Resume
5 — SET (-)/Decel
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
4

21_WD_OM_EN_USC_t.book Page 119

156STARTING AND OPERATING
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop, leaving
it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
NOTE:
Steps 1 through 5 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until
the shift has been completed. If any of
these requirements are not met before
pushing the N (Neutral) button or are no
longer met during the shift, the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the ignition
is not in the ON/RUN mode, the shift will not
take place and no position indicator lights
will be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
6. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (located by the selector
switch) for one second.

N (Neutral) Button

7. When the N (Neutral) indicator light turns off, release the N (Neutral) button.
8. After the N (Neutral) button has been released, the transfer case will shift to the position
indicated by the selector switch.
9. Shift the transmission into PARK and turn the engine off. 10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into REVERSE or DRIVE,
release the brake pedal, and check that the
vehicle operates normally.
DRIVING TIPS
ON-ROAD DRIVING TIPS
Utility vehicles have higher ground clearance and a
narrower track to make them capable of
performing in a wide variety of off-road
applications. Specific design characteristics give
them a higher center of gravity than conventional
passenger cars.
An advantage of the higher ground clearance is a
better view of the road, allowing you to anticipate
problems. They are not designed for cornering at
the same speeds as conventional passenger cars
any more than sports cars are designed to perform
satisfactorily in off-road conditions. Avoid sharp
turns or abrupt maneuvers. As with other vehicles
of this type, failure to operate this vehicle correctly
may result in loss of control or vehicle rollover.

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212SAFETY
(Continued)
is designed to be maintenance free, if any of the
following occurs, have an authorized dealer
service the air bag system immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the
Supplemental Restraint System (SRS),
the Redundant Air Bag Warning Light will
illuminate on the instrument panel. The
Redundant Air Bag Warning Light will stay on until
the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag
Warning Light has come on and a fault has been
detected. If the Redundant Air Bag Warning Light
comes on intermittently or remains on while driving
have an authorized dealer service the vehicle
immediately Ú page 91.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger. The
front air bags are a supplement to the seat belt
restraint systems. The driver front air bag is
mounted in the center of the steering wheel. The
passenger front air bag is mounted in the
instrument panel, above the glove compartment.
The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Front Air Bag/Knee Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver Knee Impact Bolster/Supplemental
Driver Knee Air Bag
3 — Passenger Knee Impact Bolster
WARNING!
Being too close to the steering wheel or instru
-
ment panel during front air bag deployment
could cause serious injury, including death. Air
bags need room to inflate. Sit back, comfort -
ably extending your arms to reach the steering
wheel or instrument panel.

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222SAFETY
(Continued)
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.
WARNING!

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240SAFETY
(Continued)
(Continued)
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the ignition
switch is first placed in the ON/RUN mode. If the
light is either not on during starting, stays on, or
turns on while driving, have the system inspected
at an authorized dealer as soon as possible. After
the bulb check, this light will illuminate with a
single chime when a fault with the Air Bag System
has been detected. It will stay on until the fault is
removed. If the light comes on intermittently or
remains on while driving, have an authorized
dealer service the vehicle immediately
Ú page 204.
Defroster
Check operation by selecting the defrost mode and
place the blower control on high speed. You should
be able to feel the air directed against the
windshield. See an authorized dealer for service if
your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with the
operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot
slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to interfere
with the accelerator, brake, or clutch pedals and
cause a loss of vehicle control. To prevent
SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT install
your floor mat upside down or turn your floor
mat over. Lightly pull to confirm mat is
secured using the floor mat fasteners on a
regular basis.
ALWAYS REMOVE THE EXISTING FLOOR MAT
FROM THE VEHICLE before installing any
other floor mat. NEVER install or stack an
additional floor mat on top of an existing floor
mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that cannot
be properly attached and secured to your
vehicle. If a floor mat needs to be replaced,
only use a FCA approved floor mat for the
specific make, model, and year of your
vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for interfer -
ence, with the vehicle properly parked with the
engine off, fully depress the accelerator, the
brake, and the clutch pedal (if present) to
check for interference. If your floor mat inter -
feres with the operation of any pedal, or is not
secure to the floor, remove the floor mat from
the vehicle and place the floor mat in your
trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or slide
into the driver’s side floor area when the
vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
WARNING!

21_WD_OM_EN_USC_t.book Page 240

SAFETY241
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
EXHAUST GAS
NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift -
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
6

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264
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is
displayed. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressure and look for unusual
wear or damage
Check the fluid levels of the coolant reservoir,
brake master cylinder and fill as needed
Check function of all interior and exterior lights

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270SERVICING AND MAINTENANCE
CHECKING OIL LEVEL

To ensure proper engine lubrication, the engine oil
must be maintained at the correct level. Check the oil
level at regular intervals, such as every fuel stop. The
best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.

Checking the oil while the vehicle is on level ground
will improve the accuracy of the oil level readings.
There are four possible dipstick types:
Crosshatched zone.
Crosshatched zone marked SAFE.
Crosshatched zone marked with MIN at the
low end of the range and MAX at the high end of
the range.
Crosshatched zone marked with dimples at the
MIN and the MAX ends of the range.
NOTE:Always maintain the oil level within the crosshatch
markings on the dipstick.
Adding 1 quart (1.0 liter) of oil when the reading is
at the low end of the dipstick range will raise the oil
level to the high end of the range marking.
ADDING WASHER FLUID
The instrument cluster display will indicate when
the washer fluid level is low. When the sensor
detects a low fluid level, the windshield will light on
the vehicle graphic outline and the “WASHER
FLUID LOW” message will be displayed.
The fluid reservoir for the windshield washers and
the rear window washer is shared. The fluid
reservoir is located in the engine compartment, be
sure to check the fluid level at regular intervals. Fill
the reservoir with windshield washer solvent only
(not radiator antifreeze). When refilling the washer
fluid reservoir, take some washer fluid and apply it
to a cloth or towel and wipe clean the wiper blades,
this will help blade performance. To prevent
freeze-up of your windshield washer system in cold
weather, select a solution or mixture that meets or
exceeds the temperature range of your climate.
This rating information can be found on most
washer fluid containers.
MAINTENANCE-FREE BATTERY
Your vehicle is equipped with a maintenance-free
battery. Water will never have to be added, and
periodic maintenance is not required.
CAUTION!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling or
working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps Úpage 255. If acid
splashes in eyes or on skin, flush the area
immediately with large amounts of water.
Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not
use a booster battery or any other booster
source with an output greater than 12 Volts.
Do not allow cable clamps to touch each
other.
Battery posts, terminals, and related accesso -
ries contain lead and lead compounds. Wash
hands after handling.

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