lock DODGE DURANGO 2021 Service Manual

GETTING TO KNOW YOUR INSTRUMENT PANEL97
LaneSense Warning Light — If Equipped
The LaneSense Warning Light will be
solid yellow when the vehicle is
approaching a lane marker. The warning
light will flash when the vehicle is
crossing the lane marker Ú page 136.
Service LaneSense Warning Light —
If Equipped
This warning light will illuminate when the
LaneSense system is not operating and
requires service. Please see an
authorized dealer.
Cruise Control Fault Warning Light —
If Equipped
This warning light will illuminate to
indicate the Cruise Control System is not
functioning properly and service is
required. Contact an authorized dealer.
YELLOW INDICATOR LIGHTS
Forward Collision Warning (FCW) OFF
Indicator Light — If Equipped
This indicator light illuminates to indicate
that Forward Collision Warning is off
Úpage 199.
All Wheel Drive (AWD) Low Indicator
Light — If Equipped
This light alerts the driver that the vehicle
is in the AWD Low mode. The front and
rear driveshafts are mechanically locked
together forcing the front and rear
wheels to rotate at the same speed. AWD Low is
designed for loose, slippery road surfaces only
Ú page 112.
NEUTRAL Indicator Light — If Equipped
This light alerts the driver that the 4WD
power transfer case is in the NEUTRAL
mode and the front and rear driveshafts
are disengaged from the powertrain.
GREEN INDICATOR LIGHTS
Adaptive Cruise Control (ACC) Set With
Target Light — If Equipped
This will display when the ACC is set and
the vehicle in front is detected
Úpage 121.
Adaptive Cruise Control (ACC) Set Without
Target Light — If Equipped
This will display when the ACC is set and
the vehicle in front is not detected
Úpage 121.
Cruise Control Set Indicator Light —
If Equipped
This indicator light will illuminate when
the cruise control is set to the desired
speed Ú page 119.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate when
the front fog lights are on Ú page 48.
LaneSense Indicator Light — If Equipped
The LaneSense indicator light illuminates
solid green when both lane markings
have been detected and the system is
“armed” and ready to provide visual and
torque warnings if an unintentional lane departure
occurs Ú page 136.
Parking/Headlights On Indicator Light
This indicator light will illuminate when
the parking lights or headlights are
turned on Ú page 48.
Snow Mode Indicator Light — If Equipped
This light will turn on when Snow Mode is
active Úpage 115.
3

21_WD_OM_EN_USC_t.book Page 97

101
(Continued)
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust the inside and outside mirrors, fasten your
seat belt, and if present, instruct all other
occupants to buckle their seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the NEUTRAL (N) or
PARK (P) position before you can start the engine.
Apply the brakes before shifting into any driving
gear.
NORMAL STARTING
To Turn On The Engine Using The ENGINE START/
STOP Button

1. The transmission must be in PARK (P).

2. Press and hold the brake pedal while pushing
the ENGINE START/STOP button once.
3. The system starts the vehicle. If the vehicle fails to start, the starter will disengage
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the ENGINE
START/STOP button again.
WARNING!
Before exiting a vehicle, always come to a
complete stop, then shift the automatic trans -
mission into PARK and apply the parking
brake.
Always make sure the keyless ignition node is
in the OFF mode, key fob is removed from the
vehicle and vehicle is locked.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving chil -
dren in a vehicle unattended is dangerous for
a number of reasons. A child or others could
be seriously or fatally injured. Children should
be warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or
ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
Do not shift from REVERSE (R), PARK, or
NEUTRAL into any forward gear when the
engine is above idle speed.
WARNING!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop and
the engine is at idle speed.
Before shifting into any gear, make sure your
foot is firmly on the brake pedal.
CAUTION!
4

21_WD_OM_EN_USC_t.book Page 101

104STARTING AND OPERATING
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine. The engine block heater cord is located:
3.6L Engine — Bundled and strapped behind the
engine air cleaner assembly.
5.7L Engine — Bundled and strapped in front of
the power distribution center.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
Brief full-throttle acceleration within the limits of
local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be
detrimental and should be avoided.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 255.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than 25
seconds at a time. Wait 60 seconds before
trying again.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.

21_WD_OM_EN_USC_t.book Page 104

STARTING AND OPERATING105
(Continued)
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Ú
page 322.
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem. Please check
your oil level with the engine oil indicator often
during the break-in period. Add oil as required.
PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied and place the gear
selector in the PARK (P) position.
The foot operated parking brake is located below
the lower left corner of the instrument panel. To
apply the parking brake, firmly push the parking
brake pedal fully. To release the parking brake,
press the parking brake pedal a second time and
let your foot up as you feel the brake disengage.
Parking Brake

When the parking brake is applied with the ignition
switch in the ON/RUN mode, the Brake Warning
Light in the instrument cluster will illuminate.
NOTE:
When the parking brake is applied and the
transmission is placed in gear, the Brake
Warning Light will flash. If vehicle speed is
detected, a chime will sound to alert the driver.
Fully release the parking brake before
attempting to move the vehicle.
This light only shows that the parking brake is
applied. It does not show the degree of brake
application. When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When leaving the vehicle, always remove the
key fob from the ignition and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil
-
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
When leaving the vehicle, always make sure
the keyless ignition node is in the OFF mode,
remove the key fob from the vehicle and lock
the vehicle.
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106STARTING AND OPERATING
(Continued)
(Continued)
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or
ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle, or it may roll and cause
damage or injury. Also be certain to leave the
transmission in PARK. Failure to do so may
allow the vehicle to roll and cause damage or
injury.
CAUTION!
If the Brake Warning Light remains on with the
parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
WARNING!
Never use the PARK (P) position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK without blinking.
Ensure that the vehicle is completely stopped,
and the PARK position is properly indicated,
before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL (N) if the engine speed is higher
than idle speed. If your foot is not firmly
pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the
ignition is in the OFF mode, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the vehicle.
WARNING!

21_WD_OM_EN_USC_t.book Page 106

STARTING AND OPERATING107
IGNITION PARK INTERLOCK
This vehicle is equipped with an Ignition Park
Interlock which requires the transmission to be in
PARK (P) before the ignition can be turned to the
OFF mode. This helps the driver avoid inadvertently
leaving the vehicle without placing the
transmission in PARK. This system also locks the
transmission in PARK whenever the ignition is in
the OFF mode.
NOTE:The transmission is NOT locked in PARK when the
ignition is in the ACC mode (even though the
engine will be off). Ensure that the transmission is
in PARK, and the ignition is OFF (not in ACC mode)
before exiting the vehicle.
BRAKE TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI system that
holds the transmission gear selector in PARK
unless the brakes are applied. To shift the
transmission out of PARK, the engine must be
running and the brake pedal must be pressed. The
brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle
is stopped or moving at low speeds.
FUEL ECONOMY (ECO) MODE
The Fuel Economy (ECO) mode can improve the
vehicle's overall fuel economy during normal
driving conditions. Push the ECO button in the
center stack of the instrument panel to activate or
disable ECO mode. A light on the button indicates
when ECO mode is disabled.

ECO OFF Button

When the Fuel Economy (ECO) Mode is enabled,
the vehicle control systems will change the
following:
The transmission will upshift sooner and
downshift later.
The overall driving performance will be more
conservative.
Some ECO mode functions may be temporarily
inhibited based on temperature and other
factors.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
Shift into or out of PARK or REVERSE (R) only
after the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE (D) when the engine is
above idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
WARNING!
4

21_WD_OM_EN_USC_t.book Page 107

108STARTING AND OPERATING
8-SPEED AUTOMATIC TRANSMISSION
The transmission gear range is displayed both on
the gear selector and in the instrument cluster. To
select a gear range, push the lock button on the
gear selector and move the selector rearward or
forward. To shift the transmission out of PARK, the
engine must be running and the brake pedal must
be pressed. You must also press the brake pedal to
shift from NEUTRAL into DRIVE or REVERSE when
the vehicle is stopped or moving at low speeds.
Select the DRIVE range for normal driving.
NOTE:
The transmission electronics are self-cali -
brating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a
normal condition, and precision shifts will
develop within a few hundred miles (kilome -
ters).
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu -
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and MANUAL
(AutoStick) shift positions. Manual shifts can be
made using the AutoStick shift control. Toggling
the gear selector forward (-) or rearward (+) while
in the MANUAL (AutoStick) position (beside the
DRIVE position), or tapping the shift paddles (+/-)
(if equipped) will manually select the transmission
gear, and will display the current gear in the
instrument cluster Ú
page 111.

Transmission Gear Selector

NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the MANUAL (AutoStick,
+/-) position (beside the DRIVE position). In
MANUAL (AutoStick) mode, the transmission
gear is displayed in the instrument cluster
(as 1, 2, 3, etc.). Move the gear selector to the right
(into the DRIVE [D] position) for access to PARK,
REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK (P) or NEUTRAL (N).
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward the
curb on a downhill grade and away from the curb
on an uphill grade.
1 — Gear Selector
2 — Lock Button

21_WD_OM_EN_USC_t.book Page 108

STARTING AND OPERATING109
(Continued)
(Continued)
NOTE:On vehicles equipped with the electronically
shifted transfer case, ensure that the transfer case
is in AWD AUTO or LOW RANGE position on the
AWD Control Switch. Ensure that the NEUTRAL
position light is NOT illuminated.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the ignition OFF.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK (P) position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK without blinking.
Ensure that the vehicle is completely stopped,
and the PARK position is properly indicated,
before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL (N) if the engine speed is higher
than idle speed. If your foot is not firmly
pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the
ignition is in the OFF mode, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
WARNING!
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must start the engine, and
also press the brake pedal. Otherwise,
damage to the gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
4

21_WD_OM_EN_USC_t.book Page 109

110STARTING AND OPERATING
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, push the lock button
on the gear selector and firmly move the
selector all the way forward until it stops and is
fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P),
and is not blinking.
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK (P) if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears. When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), use
the AutoStick shift control to select a lower gear
Ú
page 111. Under these conditions, using a lower
gear will improve performance and extend
transmission life by reducing excessive shifting
and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch is inhibited until the transmission fluid is
warm. Normal operation will resume once the
transmission temperature has risen to a suitable
level.
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE
position) enables full manual control of
transmission shifting (also known as AutoStick
mode Ú page 111). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
(AutoStick) position will manually select the
transmission gear, and will display the current gear
in the instrument cluster as 1, 2, 3, etc.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 153.
For Towing A Disabled Vehicle Ú page 261.

21_WD_OM_EN_USC_t.book Page 110

STARTING AND OPERATING113
When additional traction is required, the transfer
case AWD LOW position can be used to lock the
front and rear driveshafts together forcing the front
and rear wheels to rotate at the same speed. This
is accomplished by pushing the AWD LOW switch
Ú page 114. The AWD LOW position is designed for
loose, slippery road surfaces only. Driving in the
AWD LOW position on dry, hard surfaced roads
may cause increased tire wear and damage to the
driveline components.
Transfer Case Position Indicator Messages
The Transfer Case Position Indicator message
(AWD LOW) is located in the instrument cluster and
indicate the current and desired transfer case
selection Ú page 83. When you select a different
transfer case position, the position indicator lights
will do the following:
If All Shift Conditions Are Met:

1. The current position indicator light will turn off.

2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on. If shift conditions are not met, one or more of the
following events may occur:

1. The indicator light for the current position will
remain on.

2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met Úpage 114.
The “SERV AWD” Warning Light monitors the
electronic shift all-wheel drive system. If this light
remains on after engine start up or illuminates
during driving, it means that the all-wheel drive
system is not functioning properly and that service
is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in AWD LOW, the
engine speed is approximately three times that of
the AWD AUTO position at a given road speed. Take
care not to overspeed the engine and do not
exceed 25 mph (40 km/h).
Proper operation of all-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the transfer case.
Because all-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
For additional information on the appropriate use
of each transfer case mode position, see the
information below:
AWD LOW
All-Wheel Drive Low Range – This range provides
low speed all-wheel drive. Locks the front and rear
driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional
traction and maximum pulling power for loose,
slippery road surfaces only. Do not exceed 25 mph
(40 km/h).
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SERV AWD Warning
Light” is illuminated. Not engaging the parking
brake may allow the vehicle to roll which may
cause personal injury.
4

21_WD_OM_EN_USC_t.book Page 113