reset DODGE DURANGO 2021 Owners Manual

3
EXTERIOR LIGHTS.................................................. 48 Multifunction Lever ..........................................48
Headlight Switch ..............................................48
Daytime Running Lights (DRLs) ......................49
High/Low Beam Switch....................................49
Automatic High Beam — If Equipped ..............50
Flash-To-Pass ..................................................50
Automatic Headlights ......................................50
Parking Lights And Panel Lights ......................50
Automatic Headlights With Wipers..................50
Headlight Delay ................................................51
Lights-On Reminder..........................................51
Fog Lights — If Equipped ..................................51
Turn Signals ......................................................51
Lane Change Assist — If Equipped ..................51
Automatic Headlight Leveling —
If Equipped........................................................52
Battery Saver ....................................................52
INTERIOR LIGHTS ................................................. 52
Courtesy Lights .................................................52
WINDSHIELD WIPERS AND WASHERS .............. 53
Windshield Wiper Operation ...........................53
Rain Sensing Wipers — If Equipped ...............54
Rear Window Wiper/Washer ..........................55
CLIMATE CONTROLS ............................................. 55
Automatic Climate Control Descriptions And
Functions ..........................................................55
Automatic Temperature Control (ATC) ..........62
Climate Voice Recognition ...............................62
Operating Tips .................................................62 INTERIOR STORAGE AND EQUIPMENT ............... 64
Storage..............................................................64
USB/AUX Control .............................................67
Electrical Power Outlets .................................68
Power Inverter — If Equipped ..........................70
Wireless Charging Pad —
If Equipped .......................................................71
WINDOWS ..............................................................71
Power Windows ................................................71
Wind Buffeting .................................................73
POWER SUNROOF — IF EQUIPPED ...................... 73
Opening And Closing The Sunroof...................73
Sunshade Operation ........................................73
Pinch Protect Feature ......................................74
Venting Sunroof................................................74
Sunroof Maintenance ......................................74
Ignition Off Operation.......................................74
HOOD .......................................................................74
Opening The Hood............................................74
Closing The Hood .............................................75
LIFTGATE ................................................................. 75
Power Liftgate — If Equipped ...........................75
Cargo Area Features .......................................76
ROOF LUGGAGE RACK — IF EQUIPPED ............... 77
Deploying The Crossbars .................................78
Stowing The Crossbars ....................................80
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ........................................ 82Instrument Cluster Descriptions ..................... 83
INSTRUMENT CLUSTER DISPLAY ........................ 83
Location And Controls...................................... 83
Engine Oil Life Reset ....................................... 85
Display And Messages ..................................... 86
Instrument Cluster Display Menu Items ........ 87
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ...................................... 89
WARNING LIGHTS AND MESSAGES ................... 91
Red Warning Lights ..........................................91
Yellow Warning Lights ...................................... 94
Yellow Indicator Lights ..................................... 97
Green Indicator Lights ..................................... 97
White Indicator Lights ...................................... 98
Blue Indicator Lights ........................................ 98
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 99
Onboard Diagnostic System
(OBD II) Cybersecurity ...................................... 99
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................................................... 100

21_WD_OM_EN_USC_t.book Page 3

GETTING TO KNOW YOUR VEHICLE21
REMOTE START WINDSHIELD WIPER
D
E–ICER ACTIVATION — IF EQUIPPED
When Remote Start is active and the outside
ambient temperature is less than 33°F (0.6°C),
the Windshield Wiper De-Icer will activate. Exiting
Remote Start will resume its previous operation. If
the Windshield Wiper De-Icer was active, the timer
and operation will continue.
REMOTE START CANCEL MESSAGE —
I
F EQUIPPED

The following messages will display in the instrument
cluster display if the vehicle fails to remote start or
exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Timer Expired
Remote Start Disabled — Start Vehicle To Reset
The instrument cluster display message stays active
until the ignition is placed in the ON/RUN position.

VEHICLE SECURITY SYSTEM — IF EQUIPPED

The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the Keyless Enter ‘n
Go™ Ignition for unauthorized operation. While the
Vehicle Security system is armed, interior switches
for door locks and liftgate release are disabled.
If something triggers the alarm, the Vehicle Security
system will provide the following audible and visible
signals:
The horn will pulse
The parking lights and/or turn signals will flash
The Vehicle Security Light in the instrument
cluster will flash

TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF. 2. Perform one of the following methods to lock
the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 23.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry unlock door handle (if
equipped) Ú page 23.
Cycle the vehicle ignition system out of the OFF
position.
2

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28GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located on the center stack below the radio screen,
or within the Uconnect system.
Push the heated steering wheel button once
to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 20.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat
Easy Entry/Exit seat operation (on/off)
(if equipped)
Side mirrors
Power tilt and telescopic steering column
(if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
Be sure to program the radio presets prior to
programming the memory settings.
The memory setting switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Memory Setting Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., seat, side mirror, power tilt
and telescopic steering column [if equipped],
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.

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70GETTING TO KNOW YOUR VEHICLE
(Continued)
POWER INVERTER — IF EQUIPPED
There is a 115 Volt, 150 Watt inverter outlet
located on the back of the center console to
convert DC current to AC current. This outlet can
power cellular phones, electronics and other low
power devices requiring power up to 150 Watts.
Certain video game consoles exceed this power
limit, as will most power tools.
Power Inverter
The power inverter is designed with built-in
overload protection. If the power rating of
150 Watts is exceeded, the power inverter
automatically shuts down. Once the electrical
device has been removed from the outlet the
inverter should automatically reset. To avoid
overloading the circuit, check the power ratings on
electrical devices prior to using the inverter.
WARNING!
To avoid serious injury or death:
Only devices designed for use in this type of
outlet should be inserted into any 12 Volt
outlet.
Do not touch with wet hands.
Close the lid when not in use and while driving
the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in draw
power from the vehicle's battery, even when
not in use (i.e., cellular phones, etc.). Eventu
-
ally, if plugged in long enough, the vehicle's
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.) will
degrade the battery even more quickly. Only
use these intermittently and with greater
caution.
After the use of high power draw accessories,
or long periods of the vehicle not being started
(with accessories still plugged in), the vehicle
must be driven a sufficient length of time to
allow the generator to recharge the vehicle's
battery.
CAUTION!
WARNING!
To avoid serious injury or death:
Do not insert any objects into the receptacles.
Do not touch with wet hands.
Close the lid when not in use.
If this outlet is mishandled, it may cause an
electric shock and failure.

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72GETTING TO KNOW YOUR VEHICLE
Automatic Window Features
Auto-Down Feature
Both the driver and front passenger window
switches have an Auto-Down feature. Push the
window switch past the first detent, release, and
the window will go down automatically.
To cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch.
Auto-Up Feature With Anti-Pinch Protection —
Driver And Front Passenger Door Only
Lift the window switch fully upward to the second
detent, release, and the window will go up
automatically. To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
If the window runs into any obstacle during
Auto-Up, it will reverse direction and then go back
down. Remove the obstacle and use the window
switch again to close the window.
NOTE:Any impact due to rough road conditions may
trigger the auto reverse function unexpectedly
during Auto-Up. If this happens, pull the switch
lightly to the first detent and hold it to close the
window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the window
completely and continue to hold the switch up
for an additional two seconds after the window
is closed. 3. Push the window switch down firmly to the
second detent to open the window completely
and continue to hold the switch down for an
additional two seconds after the window is
fully open.
Window Lockout Switch
The window lockout switch on the driver's door trim
panel allows you to disable the window controls on
the rear passenger doors. To disable the window
controls, push and release the window lockout
button. To enable the window controls, push and
release the window lockout button again.

Power Window Lockout Switch

WARNING!
Never leave children unattended in a vehicle,
and do not let children play with power windows.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the ignition of a vehicle equipped with
Keyless Enter ‘n Go™ in the ACC or ON/RUN
position. Occupants, particularly unattended
children, can become entrapped by the windows
while operating the power window switches.
Such entrapment may result in serious injury or
death.
WARNING!
There is no anti-pinch protection when the
window is almost closed. To avoid personal
injury be sure to clear your arms, hands, fingers
and all objects from the window path before
closing.

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GETTING TO KNOW YOUR VEHICLE75
CLOSING THE HOOD
LIFTGATE
POWER LIFTGATE — IF EQUIPPED
The power liftgate may be opened by
pushing the liftgate release handle
Úpage 23 or by pushing the liftgate
button on the key fob. Push the liftgate
button on the key fob twice within five seconds to
open or close the power liftgate.
NOTE:
When using the liftgate button on the key fob to
open the liftgate while the vehicle is locked, only
the liftgate will unlock leaving the other doors to
remain locked. Closing the liftgate will not relock
the liftgate. The lock button on the key fob, or
the Passive Entry lock button must be pushed to
relock.
If the Passive Entry button is used to open the
liftgate and all the doors unlock, the liftgate and
vehicle doors must be locked again. Use the key
fob, Passive Entry lock button, or the power door
lock switches on the front door panels.
The power liftgate may also be opened or closed by
pushing the liftgate button located on the front
overhead console. If the liftgate is fully open, it can
be closed by pushing the liftgate button located on
the left rear trim panel. If the liftgate is in motion,
pushing the button again will reverse the liftgate.
When the liftgate button on the key fob is pushed
two times, the turn signals will flash to signal that
the liftgate is opening or closing (if Flash Lamps
with Lock is enabled in the Uconnect settings), and
the liftgate chime will be audible. The chime can be
turned on or off through the Uconnect Settings
Ú page 159.
NOTE:
In the event of a power malfunction to the lift -
gate, an emergency liftgate latch release can be
used to open the liftgate. The emergency liftgate
latch release can be accessed through a snap-in
cover located on the liftgate trim panel.
If liftgate is left open for an extended period of
time, the liftgate may need to be closed manu -
ally to reset power liftgate functionality.
NOTE:
The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above
0 mph (0 km/h).
The power liftgate will not operate in tempera -
tures below −22°F (−30°C) or temperatures
above 150°F (65°C). Be sure to remove any
buildup of snow or ice from the liftgate before
pushing any of the power liftgate switches.
WARNING!
Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to close.
Make sure hood is fully closed for both latches.
Never drive vehicle unless hood is fully closed,
with both latches engaged.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel
path is clear. Make sure the liftgate is closed
and latched before driving away.
2

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84GETTING TO KNOW YOUR INSTRUMENT PANEL

Instrument Cluster Display/Controls Location

The Main Menu items consists of the following:
Speedometer Main Gauge
Vehicle Info
Performance — If Equipped
Driver Assist — If Equipped
Fuel Economy
Trip
Stop/Start — If Equipped
Trailer Tow — If Equipped
Audio
Messages
Screen Setup
Speed Warning — If Equipped
The system allows the driver to select information
by pushing the following buttons mounted on the
steering wheel:

Instrument Cluster Display Control Buttons

Left Arrow Button
Push the left arrow button to return to the
main menu from an info screen or submenu
item.
Up Arrow Button
Push and release the up arrow button to
scroll upward through the main menu.
Right Arrow Button
Push and release the right arrow button to
access the information screens or submenu
screens of a main menu item.
Down Arrow Button
Push and release the down arrow button to
scroll downward through the main menu.
OK Button
Push the OK button to access/select the infor -
mation screens or submenu screens of a main
menu item. Push and hold the OK button for one
second to reset displayed/selected features
that can be reset.
1 – Instrument Cluster Display Controls
2 – Instrument Cluster Display Screen
1 — Left Arrow Button
2 — Up Arrow Button
3 — Right Arrow Button
4 — Down Arrow Button
5 — OK Button Button

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GETTING TO KNOW YOUR INSTRUMENT PANEL85
The instrument cluster display is located in the
center portion of the cluster and consist of multiple
sections:
Main Screen — The inner ring of the display will
illuminate in gray under normal conditions,
yellow for non critical warnings, red for critical
warnings, and white for on demand information.
Submenu Dots — Whenever there are
submenus available, the position within the
submenus is shown here.
Reconfigurable Telltales/Information
Gear Selector Status (PRND)
Driver Interactive Display (Compass, Temp,
Range to Empty, Trip A, Trip B, Average Fuel
Economy, Current Fuel Economy, Time, Trailer
Trip and Gain)
All Wheel Drive (AWD) Status — If Equipped
The instrument cluster display will normally display
the main menu or the screens of a selected feature
of the main menu. The main display area also
displays “pop-up” messages that consist of
approximately 60 possible warning or information
messages. These pop-up messages fall into
several categories:
Five Second Stored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then returns to
the previous screen. Most of the messages of
this type are then stored (as long as the condi-
tion that activated it remains active) and can be
reviewed from the “Messages” main menu item.
Examples of this message type are “Right Front
Turn Signal Lamp Out” and “Low Tire Pressure.”
Unstored Messages
This message type is displayed indefinitely or
until the condition that activated the message is
cleared. Examples of this message type are
“Turn Signal On” (if a turn signal is left on) and
“Lights On” (if driver leaves the vehicle with the
lights on).
Unstored Messages Until RUN
These messages deal primarily with the Remote
Start feature. This message type is displayed
until the ignition is in the RUN state. Examples of
this message type are “Remote Start Canceled -
Door Ajar” and “Press Brake Pedal and Push
Button to Start.”
Five Second Unstored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then returns to
the previous screen. An example of this
message type is “Automatic High Beams On.”
ENGINE OIL LIFE RESET
Oil Change Required
Your vehicle is equipped with an engine oil change
indicator system. The “Oil Change Required”
message will display in the instrument cluster
display for five seconds after a single chime has
sounded, to indicate the next scheduled oil change
interval. The engine oil change indicator system is
duty cycle based, which means the engine oil
change interval may fluctuate, dependent upon
your personal driving style.
Unless reset, this message will continue to display
each time the ignition is placed in the ON/RUN
position. To turn off the message temporarily, push
and release the OK or arrow buttons. To reset the
oil change indicator system (after performing the
scheduled maintenance), refer to the following
procedure.3

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86GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles Equipped With Keyless Enter ‘n Go —
Ignition
Use the steering wheel instrument cluster display
controls for the following procedure(s):

1. Without pressing the brake pedal, push the ENGINE START/STOP button and place the
ignition in the ON/RUN position (do not start
the engine).

2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to access the ”Oil Life” screen.
4. Push and hold the OK button to reset oil life. If
conditions are met, the gauge and numeric
display will update to show 100%. If conditions
are not met a pop-up message of “To reset oil
life engine must be off with ignition in run” will
be displayed (for five seconds), and the user
will remain at the Oil Life screen.
5. Push and release the up or down arrow
button to exit the submenu screen.
NOTE:If the indicator message illuminates when you start
the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure. Secondary Method Of Resetting Engine Oil Life

1. Without pressing the brake pedal, push the
ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not start
the engine).

2. Fully press the accelerator pedal, slowly, three times within 10 seconds.
3. Without pushing the brake pedal, push the ENGINE START/STOP button once to return the
ignition to the OFF position.
NOTE:If the indicator message illuminates when you start
the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
DISPLAY AND MESSAGES
Includes the following, but not limited to:
Front Seat Belts Unbuckled
Driver Seat Belt Unbuckled
Passenger Seat Belt Unbuckled
Traction Control Off
Washer Fluid Low
Oil Pressure Low
Oil Change Due
Fuel Low
Service Anti-lock Brake System
Service Electronic Throttle Control
Service Power Steering
Cruise Off
Cruise Ready
ACC Override
Cruise Set To XXX mph or km/h
Tire Pressure Screen With Low Tire(s)
Service Tire Pressure System
Park Brake Engaged
Brake Fluid Low
Engine Temperature Hot
Lights On
Right Front Turn Signal Light Out
Right Rear Turn Signal Light Out
Left Front Turn Signal Light Out
Left Rear Turn Signal Light Out
Ignition or Accessory On
Vehicle Not In Park
Remote Start Active Push Start Button
Remote Start Canceled Fuel Low
Remote Start Canceled Door Open
Remote Start Canceled Hood Open

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GETTING TO KNOW YOUR INSTRUMENT PANEL87
Remote Start Canceled Liftgate Open
Remote Start Canceled Time Expired
Remote Start Disabled Start To Reset
Service Air Bag System
Service Air Bag Warning Light
Door Open
Doors Open
Liftgate Open
Hood Open
Shift Not Allowed
Vehicle Speed Too High To Shift to D
Vehicle Speed is Too High to Shift to R
Vehicle Speed is Too High to Shift to P
Service Transmission
Service Shifter
The Reconfigurable Telltales section is divided into
the white or yellow telltales area on the left, and
the green or red telltales area on the right.
INSTRUMENT CLUSTER DISPLAY MENU
I
TEMS
The instrument cluster display can be used to view
the main menu items for several features. Use the
up and down arrow buttons to scroll through
the driver interactive display menu options until
the desired menu is reached.
NOTE:Depending on the vehicle’s options, feature
settings may vary.
Speedometer
Non - SRT
Push and release the up or down arrow
button until the main gauge menu icon is displayed
in the instrument cluster display. Push and release
the left or right arrow button to select the
analog or digital type speedometer display. Push
and release the OK button to toggle units (mph or
km/h) of the speedometer.
Vehicle Info
Push and release the up or down arrow
button until the Vehicle Info icon/title is highlighted
in the instrument cluster display. Push the
left or right arrow button to scroll through
the information submenus. Tire Pressure Monitor System
If tire pressure is
OK for all tires a vehicle icon is
displayed with tire pressure values in each
corner of the icon.
If one or more tires have low pressure, “Inflate
Tire To XX” is displayed with the vehicle icon and
the tire pressure values in each corner of the
icon with the pressure value of the low tire are
displayed in a different color than the other tire
pressure value.
If the Tire Pressure system requires service,
“Service Tire Pressure System” is displayed.
Tire Pressure is an information only function, and
cannot be reset Ú page 201.
Transmission Temperature
Displays the actual transmission temperature.
Oil Temperature
Displays the actual oil temperature.
Oil Pressure
Displays the actual oil pressure.
Oil Life
Displays the current oil life of the vehicle.
3

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