ABS DODGE GRAND CARAVAN 2020 Owner's Manual

SERVICING AND MAINTENANCE265
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap
solution may be used, but do not use high
alcohol content or abrasive cleaners. If
soap is used, wipe clean with a clean damp
cloth.

2. Dry with a soft cloth.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
Cleaning The Instrument Panel Cupholders
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you
may follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish
soap. Let soak for approximately 30 minutes.
After 30 minutes, pull the liner from the water
and dip it back into the water about six times.
This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water.
Shake the excess water from the liner and dry
the outer surfaces with a clean soft cloth.
Installation
Place the liner into the cupholder drawer and
push the liner into place so that the retention
tabs seat into the corresponding openings in
the drawer.
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MULTIMEDIA281
Radio Mode
Overview
The radio is equipped with three different
tuners:
FM 87.7 MHz - 107.9 MHz (RBDS capable)
AM 530 kHz - 1710 kHz
SiriusXM® Satellite Radio (if equipped)
Push the Radio button. The different tuner
modes can be selected by pressing the tabs on
the radio touchscreen.
SiriusXM® Satellite Radio
With over 130 channels, SiriusXM® Satellite
Radio brings you more of what you love. Get 69
channels of 100% commercial-free music, plus
all of your favorite sports, news, talk and
entertainment. Hear every NFL® game, every
NASCAR® race, college sports and more. The
biggest and most compelling names in talk with
Howard Stern and Martha Stewart,
laugh-out-loud comedy, plus kids' programming,
wold-class news, local traffic and weather. All of
this with crystal clear, coast-to-coast coverage.
Everything worth listening to is now on SiriusXM®. A one-year SiriusXM® Satellite
Radio subscription is included.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. and its
subsidiaries. SiriusXM® Radio requires a
subscription, sold separately after trial
subscription included with vehicle purchase.
Prices and programming are provided by
SiriusXM® and are subject to change.
Subscriptions governed by Terms & Conditions
available at
www.siriusxm.com . SiriusXM®
Radio US service only available to those at least
18 years of age in the 48 contiguous United
States, D.C., and PR. Service available in
Canada; see www.siriusxm.ca .
To receive satellite radio, the vehicle needs to
be outside with a clear view to the sky. If the
screen shows Acquiring Signal, you might have
to change the vehicle position to receive a
signal. In most cases, the satellite radio does
not receive a signal in underground parking
garages or tunnels.
Station Presets
There are 12 station presets available for
storing the radio stations in each tuner range.
To store the desired station, press and hold one
of the station Presets buttons for two seconds
and you will see the highlighted button change
from green to beige. You will also see the radio
station stored in the highlighted button and you
will hear a confirmation beep when the station
is saved. Pressing the Presets buttons in SAT
mode changes the information shown in the list
between the Channel Name, name of the Artist
currently playing on the channel and name of
the Song currently playing on the channel.
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CUSTOMER ASSISTANCE365
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: + (52) 55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
Service Contract
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
Mopar Vehicle Protection plans are the ONLY
vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the manufacturer's Service
Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
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368
INDEX
A
About Your Brakes......................................... 266Adding Engine Coolant (Antifreeze)............... 240Adding Fuel.................................................... 181Adding Washing Fluid.................................... 232Additives, Fuel............................................... 268AdjustDown........................................................... 28Forward....................................................... 28Rearward..................................................... 28Up................................................................ 28Air Bag........................................................... 132Air Bag Operation...................................... 133Air Bag Warning Light................................ 131Driver Knee Air Bag................................... 134Enhanced Accident Response......... 138, 225Event Data Recorder (EDR)....................... 225If Deployment Occurs................................ 138Knee Impact Bolsters................................ 134Maintaining Your Air Bag System.............. 139Maintenance............................................. 139Side Air Bags............................................. 134Transporting Pets...................................... 159Air Bag Light..................................94, 131, 160Air Cleaner, Engine
(Engine Air Cleaner Filter).............................. 235
Air Conditioner Maintenance........................ 235Air Conditioner Refrigerant........................... 235Air Conditioner System................................. 235Air Conditioning................................................ 56Automatic Rear............................................ 51Rear............................................................. 45Air Conditioning Filter..............................58, 235Air Conditioning, Operating Tips....................... 57Air Filter........................................................ 235Air PressureTires......................................................... 253AlarmArm The System.......................................... 15Disarm The System..................................... 15Security Alarm............................................. 97Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 240, 271Disposal................................................... 242Anti-Lock Brake System (ABS)...................... 103Anti-Lock Warning Light................................... 97Ashtray............................................................. 78Assist, Hill Start............................................. 108Assistance Towing........................................ 312Automatic Dimming Mirror............................... 34Automatic Door Locks............................... 17, 18
Automatic Headlights.......................................38Automatic Transmission....................... 165, 244Adding Fluid..................................... 244, 274Fluid And Filter Change............................. 244Fluid Change............................................. 244Fluid Level Check............................. 243, 244Fluid Type........................................ 243, 274Gear Ranges............................................. 168Special Additives...................................... 244Torque Converter...................................... 172Axle Fluid....................................................... 274Axle Lubrication............................................ 274
B
Battery................................................... 95, 232Charging System Light.................................95Jump Starting........................................... 219Keyless Key Fob Replacement....................10Battery Saver Feature......................................39Belts, Seat.................................................... 160Body Mechanism Lubrication........................ 237B-Pillar Location............................................ 249Brake Assist System..................................... 104Brake Control System, Electronic.................. 104Brake Fluid.................................................... 274

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369
Brake System
...................................... 242, 266Anti-Lock (ABS).......................................... 266Fluid Check..................................... 243, 274Parking...................................................... 164Warning Light.............................................. 94Brake/Transmission Interlock....................... 166Bulb Replacement......................................... 194Bulbs, Light.......................................... 161, 194
C
Calibration Compass
..................................................... 89Camera, Rear................................................ 179Capacities, Fluid............................................ 271Caps, FillerOil (Engine)................................................ 231Power Steering.......................................... 173Radiator (Coolant Pressure)...................... 241Car Washes................................................... 263Carbon Monoxide Warning.................. 159, 270CargoVehicle Loading........................................... 63Cargo Area Cover............................................. 63Cargo Compartment........................................ 63Luggage Carrier........................................... 79Cellular Phone..................................... 304, 359Center High Mounted Stop Light...................197Certification Label......................................... 182Chains, Tire.................................................... 260Change Oil Indicator........................................ 87
Changing A Flat Tire............................. 202, 244Chart, Tire Sizing........................................... 246Check Engine Light
(Malfunction Indicator Light)......................... 102Checking Your Vehicle For Safety................. 159Checks, Safety.............................................. 159Child Restraint.............................................. 141Child RestraintsBooster Seats........................................... 144Child Seat Installation..................... 153, 155How To Stow An unused ALR Seat Belt.... 152Infant And Child Restraints....................... 142Locating The LATCH Anchorages.............. 149Lower Anchors And Tethers For Children.. 146Older Children And Child Restraints......... 143Seating Positions...................................... 145Using The Top Tether Anchorage.............. 157Clean Air Gasoline......................................... 268CleaningWheels..................................................... 259Climate Control................................................ 42Automatic.................................................... 48Manual........................................................ 42Coat Hook........................................................ 73Cold Weather Operation............................... 163Compact Spare Tire...................................... 257Compass.......................................................... 88Calibration................................................... 89Variance...................................................... 89Computer, Trip/Travel............................... 87, 93
Console............................................................69Floor............................................................69Console, Overhead...........................................71Contract, Service........................................... 365Cooling Pressure Cap (Radiator Cap)............ 241Cooling System............................................. 239Adding Coolant (Antifreeze)...................... 240Cooling Capacity....................................... 271Disposal Of Used Coolant......................... 242Drain, Flush, And Refill............................. 240Inspection................................................. 240Points To Remember................................ 242Pressure Cap............................................ 241Radiator Cap............................................. 241Selection Of Coolant
(Antifreeze).............................240, 271, 272Corrosion Protection..................................... 262Cruise Light................................................... 100Cupholders............................................. 73, 265Customer Assistance.................................... 364Cybersecurity................................................ 275
D
Daytime Brightness, Interior Lights..................41Daytime Running Lights............................37, 38Dealer Service............................................... 233Defroster, Windshield................................... 160Delay (Intermittent) Wipers..............................42Diagnostic System, Onboard......................... 101
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