ECO mode DODGE GRAND CARAVAN 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .................................... 8
Symbols .......................................................... 8
WARNINGS AND CAUTIONS ................................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ........... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fobs ......................................................... 9
IGNITION SWITCH .................................................11
Wireless Ignition Node (WIN) ...................... 11
REMOTE START — IF EQUIPPED .........................12
How To Use Remote Start ........................... 12
Remote Start Abort Messages .................... 12
To Enter Remote Start Mode ...................... 12
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 13 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 13 General Information .................................... 13
SENTRY KEY ..........................................................13
Key Programming ....................................... 14
Replacement Keys....................................... 14
General Information .................................... 14
VEHICLE SECURITY ALARM — IF EQUIPPED .....15
Rearming Of The System............................. 15
To Arm The System ..................................... 15
To Disarm The System ................................ 15
Tamper Alert................................................. 16 DOORS .................................................................. 16
Manual Door Locks...................................... 16
Power Door Locks — If Equipped ............... 17
Power Sliding Side Door — If Equipped ...... 18
Child Locks ................................................... 19
SEATS .................................................................... 20
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 20 Manual Adjustment (Rear Seats) ............... 21
Power Seats — If Equipped ......................... 27
Heated Seats — If Equipped ....................... 28
Plastic Grocery Bag Retainer Hooks........... 30
HEAD RESTRAINTS .............................................. 30
Supplemental Active Head Restraints
— Front Seats ............................................... 30 Head Restraints — Second Row Quad
Seats............................................................. 31 Head Restraints — Second Row Bench ...... 32
Head Restraints — Third Row...................... 32
STEERING WHEEL ............................................... 33
Tilt/Telescoping Steering Column .............. 33
Heated Steering Wheel — If Equipped ....... 34
MIRRORS .............................................................. 34
Automatic Dimming Mirror
— If Equipped .............................................. 34 Automatic Dimming Mirror With Rear
View Camera Display — If Equipped ........... 35 Outside Mirrors ........................................... 35
Interior Observation Mirror.......................... 36
Power Mirrors — If Equipped ...................... 36
Outside Mirrors Folding Feature ................. 36 Heated Mirrors — If Equipped ..................... 37
Illuminated Vanity Mirrors
— If Equipped .............................................. 37
EXTERIOR LIGHTS ...............................................37
Headlight Switch.......................................... 37
Multifunction Lever .................................... 37
Daytime Running Lights (DRLs)
— If Equipped ............................................... 38 High/Low Beam Switch .............................. 38
Flash-To-Pass ............................................... 38
Automatic Headlights ................................. 38
Headlights On With Wipers
— If Equipped ............................................... 38 Headlight Delay — If Equipped.................... 38
Lights-On Reminder ..................................... 39
Front Fog Lights — If Equipped .................. 39
Turn Signals ................................................. 39
Lane Change Assist ..................................... 39
Battery Protection ....................................... 39
INTERIOR LIGHTS ................................................39
Courtesy/Interior Lighting ........................... 39
WINDSHIELD WIPER AND WASHERS ...............41
Windshield Wiper Operation ....................... 41
Rear Wiper And Washer .............................. 42
CLIMATE CONTROLS ...........................................42
Manual Climate Control Overview .............. 42
Automatic Climate Control Overview .......... 48
Climate Control Functions........................... 56
Automatic Temperature Control (ATC)
— If Equipped ............................................... 56 Operating Tips ............................................. 57

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4
ENGINE BREAK-IN RECOMMENDATIONS ...... 163
PARK BRAKE ..................................................... 164
AUTOMATIC TRANSMISSION............................ 165 Key Ignition Park Interlock ........................ 166Brake/Transmission Shift Interlock
System ........................................................ 166 Fuel Economy (ECON) Mode .....................167Six-Speed Automatic Transmission ..........167
Gear Ranges ..............................................168
POWER STEERING ............................................. 172
Power Steering Fluid Check ......................173
SPEED CONTROL — IF EQUIPPED .................... 173
To Activate .................................................. 174To Set A Desired Speed .............................174To Vary The Speed Setting ........................ 174To Accelerate For Passing ........................ 175To Resume Speed......................................175
To Deactivate .............................................175
PARKSENSE REAR PARK ASSIST
— IF EQUIPPED ................................................... 175
ParkSense Sensors ...................................176
ParkSense Warning Display ......................176
ParkSense Display ..................................... 176Enabling/Disabling ParkSense ................. 178
Service The ParkSense Rear Park Assist
System ........................................................ 178 Cleaning The ParkSense System ..............178
ParkSense System Usage Precautions ....178 PARKVIEW REAR BACK UP CAMERA ............. 179
REFUELING THE VEHICLE ................................. 181
Loose Fuel Filler Cap Message ................. 181
VEHICLE LOADING ............................................182
Certification Label ..................................... 182
TRAILER TOWING ............................................... 183
Common Towing Definitions ..................... 183Trailer Hitch Classification ........................ 184
Trailer Towing Weights
(Maximum Trailer Weight Ratings) .......... 186 Trailer And Tongue Weight ....................... 186
Towing Requirements ............................... 187Towing Tips ................................................ 189
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) .......................... 191
Towing This Vehicle Behind Another
Vehicle ........................................................ 191 Recreational Towing — All Models ............ 191
DRIVING TIPS ...................................................... 192
Driving On Slippery Surfaces .................... 192
Driving Through Water .............................. 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................194
BULB REPLACEMENT ........................................ 194Replacement Bulbs .................................. 194Replacing Exterior Bulbs ........................... 196 FUSES .................................................................. 197
General Information .................................. 198
Totally Integrated Power Module
(Fuses) ....................................................... 198
JACKING AND TIRE CHANGING ....................... 202
Jack Location ............................................. 203
Spare Tire Tools ......................................... 203To Access Spare Tire Winch Drive Nut ..... 203Spare Tire Removal .................................. 205
Spare Tire Removal Instructions .............. 205
Preparations For Jacking ......................... 206
Jacking Instructions................................... 206
Securing The Compact Spare Tire ............ 210
Road Tire Installation ................................ 211
TIRE SERVICE KIT — IF EQUIPPED ................... 212
JUMP STARTING ................................................ 219
Preparations For Jump Start ..................... 219
Jump Starting Procedure .......................... 220
IF YOUR ENGINE OVERHEATS ......................... 221
GEAR SELECTOR OVERRIDE ........................... 222
FREEING A STUCK VEHICLE ............................. 223
TOWING A DISABLED VEHICLE ....................... 224
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 225
EVENT DATA RECORDER (EDR) ....................... 225

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5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 226Maintenance Plan......................................227
ENGINE COMPARTMENT .................................. 231
Engine Compartment — 3.6L ....................231
Checking Oil Level......................................232
Adding Washer Fluid .................................232
Maintenance-Free Battery .......................232
Pressure Washing ......................................233
DEALER SERVICE .............................................. 233
Engine Oil .................................................. 233Engine Oil Filter ..........................................234Engine Air Cleaner Filter ...........................235
Air Conditioner Maintenance ...................235Accessory Drive Belt Inspection................236Body Lubrication ........................................237
Windshield Wiper Blades ..........................238
Exhaust System ........................................238
Cooling System ..........................................239Brake System ............................................242
Automatic Transmission ............................243
RAISING THE VEHICLE ...................................... 244
TIRES ................................................................... 245
Tire Safety Information .............................245Tires — General Information .....................252Tire Types ...................................................256
Spare Tires — If Equipped .........................257
Wheel And Wheel Trim Care ....................259
Tire Chains and Traction Devices ............260
Tire Rotation Recommendations .............261 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 261
Treadwear .................................................. 261
Traction Grades ......................................... 261
Temperature Grades ................................. 262
VEHICLE STORAGE .............................................262
BODYWORK ........................................................ 262
Protection From Atmospheric Agents....... 262
Body And Underbody Maintenance .......... 263Preserving The Bodywork .......................... 263
INTERIORS ......................................................... 264
Seats And Fabric Parts .............................. 264
Plastic And Coated Parts ........................... 264
Glass Surfaces .......................................... 265Cleaning The Instrument Panel
Cupholders ................................................. 265
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................266
Vehicle Identification Number .................. 266
BRAKE SYSTEM .................................................. 266
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 266
Torque Specifications ................................ 266
FUEL REQUIREMENTS ......................................267
3.6L Engine ................................................ 267
Reformulated Gasoline ............................ 268
Materials Added To Fuel ........................... 268
Gasoline/Oxygenate Blends ..................... 268 Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 269 CNG And LP Fuel System
Modifications ............................................. 269 MMT In Gasoline........................................ 269
Fuel System Cautions................................ 270
Carbon Monoxide Warnings...................... 270
FLUID CAPACITIES ............................................ 271
FLUIDS AND LUBRICANTS ................................ 272
Engine ........................................................ 272
Chassis ....................................................... 274
MULTIMEDIA
CYBERSECURITY ............................................... 275
SAFETY AND GENERAL INFORMATION .......... 276Safety Guidelines....................................... 276
RADIO 430/430 NAV........................................ 277
General Handling....................................... 277
Getting Started .......................................... 279
Radio Mode ................................................ 281
Media Mode ............................................... 286
Remote Devices......................................... 299Uconnect Phone— If Equipped ................. 304
Navigation — If Equipped .......................... 317
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .......................................................... 340
Radio Operation......................................... 340CD Player.................................................... 340

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6
USB/MP3 CONTROL — IF EQUIPPED .............. 340 Connecting The External USB Device .......341
Using This Feature ..................................... 341Controlling The External USB Device
Using Radio Buttons ..................................341 Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED ................................................... 344
Getting Started........................................... 344
Play Video Games ......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346 Play A DVD Using The VES Player
— If Equipped .............................................347 VES Remote Control — If Equipped ..........348
Remote Control Storage ............................349
Locking The Remote Control .....................349 Replacing The Remote Control
Batteries ..................................................... 349 Headphones Operation ............................. 350Controls ...................................................... 350
Replacing The Headphone Batteries ....... 350
Accessibility — If Equipped ........................ 350
Stereo Headphone Lifetime Limited
Warranty ..................................................... 351 System Information ................................... 351
RADIO OPERATION AND MOBILE PHONES .... 359
Regulatory And Safety Information........... 359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED .................................................. 360
Voice Command System Operation ......... 360
Commands ................................................ 361
Voice Training ........................................... 363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364Prepare For The Appointment .................. 364Prepare A List............................................. 364
Be Reasonable With Requests ................. 364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center ................... 365
FCA Canada Inc. Customer Center ........... 365
In Mexico Contact ...................................... 365
Puerto Rico And U.S. Virgin Islands .......... 365Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................ 365 Service Contract ....................................... 365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. ....................................... 366 In Canada ................................................... 366
PUBLICATION ORDER FORMS ........................ 367

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7
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information and customer oriented documents. Within this information, you will find a description of the services
that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips,
and important warnings in this manual will help assure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

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12GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in OFF position
Malfunction Indicator Light is not illuminated
Remote Start Abort Messages
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Ajar
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — L/Gate Ajar
Remote Start Disabled — Start Vehicle To
Reset The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
2

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18GETTING TO KNOW YOUR VEHICLE
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of the PARK
position and all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the power door locks (lock or unlock).
On vehicles equipped with the optional
instrument cluster display, refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Use the Automatic Door Locks at 15 mph
(24 km/h) and Unlock Doors Automatically On
Exit features in accordance with local laws.
Power Sliding Side Door — If Equipped
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door. The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice within five
seconds to open a power sliding door. When the
door is fully open, pushing the button twice
within five seconds a second time will close the
door.
There are power sliding side door switches
located on the B-pillar trim panel, just in front of
the power sliding door for the rear seat
passengers and in the overhead console for the
driver and passengers. Pushing the switch once
will open the power sliding door. If the switch is
pushed while the door is under a power cycle,
the door will reverse direction. NOTE:
The power sliding side door must be unlocked
before the power sliding door switches will
operate.

Power Sliding Door Switch

If the inside or outside door handles are used
while the power sliding side door is activated,
the power sliding door feature will be canceled
and will go into manual mode.
To avoid unintentional operation of the power
sliding doors from the rear seats, push the
power sliding door master lock button, located
in the overhead console, to disable the switches
and handles for the rear seat passengers.

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GETTING TO KNOW YOUR VEHICLE21
Manual Reclining Seats — If Equipped
For models equipped with manual reclining
seats, the recline lever is located on the
outboard side of the seat.

Manual Recline Lever
To recline, lean forward slightly, lift the lever,
then push back to the desired position and
release the lever. Lean forward and lift the lever
to return the seatback to its normal position.
Using body pressure, lean forward and rearward
on the seat to be sure the seatback has latched.
Manual Adjustment (Rear Seats)
Stow 'n Go Seating
On vehicles equipped with Stow 'n Go seating,
the second and third row seats can be folded
into the floor for convenient storage.
Second Row Stow 'n Go
On vehicles equipped with Stow 'n Go seats, the
seats will fold and tumble in one motion.
To stow the second row seats, proceed as
follows:

1. Move the front seat fully forward.

2. Recline the front seatback fully forward.
3. Raise the armrests on the second row seat.
NOTE:
Seat will not stow in the storage bin unless the
armrests are raised.Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
WARNING!
(Continued)
WARNING!
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.
WARNING!
Do not pile luggage or cargo higher than the
top of the seatback. This could impair
visibility or become a dangerous projectile in
a sudden stop or collision.
2

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GETTING TO KNOW YOUR VEHICLE27
Tailgate Mode
To fold the third row seats into Tailgate Mode,
proceed as follows:

1. Pull release strap “3”, then pull release
strap “4” to rotate the entire seat
rearward.

2. To restore the seat to its upright position, lift up on the seatback and push forward until
the anchors latch.
Power Seats — If Equipped
Some models may be equipped with eight-way
power seats for the driver and front passenger.
The power seat switches are located on the
outboard side of the seat. The switches control
the movement of the seat cushion and the
seatback.

Driver Power Seat Switch

WARNING!
In a collision, you or others in your vehicle
could be injured if seats are not properly
latched to their floor attachments. Always
be sure the seats are fully latched.
Sitting in a seat with the head restraint in its
lowered position could result in serious
injury or death in a collision. Always make
sure the head restraints are in their upright
positions when the seat is to be occupied.
WARNING!
To avoid serious injury or death, never
operate the vehicle with occupants in the
third row seat while in the tailgate mode.
1 — Seat Switch
2 — Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
2

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