ESP DODGE JOURNEY 2015 1.G User Guide

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
•Push thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assis-
tance.”
NOTE:The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-528-2069 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City and 1-800-712-3040 for out-
side Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Roadside Assistance” coverage
details in the Warranty Information Booklet and on the
24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push thebutton and say the word
“Send” then the sequence you wish to enter. For
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

example, if required to enter your PIN followed with
a pound, (3746#),youcanpush thebutton and
say, “Send3746#.”Saying “Send” followed by a
number, or sequence of numbers, is also to be used for
navigating through an automated customer service
center menu structure, and to leave a number on a
pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then
if you push thebutton and say “Send Voicemail
Password,” the Uconnect® Phone will then send the
corresponding phone number associated with the
phonebook entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored when dialing
a numbered sequence.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

Barge In — Overriding Prompts
Thebutton can be used when you wish to skip
part of a prompt and issue your voice command
immediately. For example, if a prompt is asking
“There are two numbers with the name John. Say the
full name” you could push thebutton and say,
“John Smith” to select that option without having to
listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
1. Push the MORE button on the faceplate, then press the
“Settings” button on the touchscreen.
2. Press the “Display” button on the touchscreen, then
scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box
next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for network signal strength and phone
battery strength.
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Dialing Using The Mobile Phone Keypad
WARNING!
Driving while distracted can result in loss of vehicle
control, accident and injury. It is strongly recom-
mended that you use extreme caution when using
any device or feature that may take your focus off the
road or your hands off the steering wheel. Your
primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-
held device while driving, encourage the use of
voice-operated systems when possible and that you
become aware of applicable laws that may affect the
use of electronic devices while driving.
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your connected Bluetooth® mo-
bile phone, the audio will be played through your
vehicle’s audio system. The Uconnect® Phone will work
the same as if you dial the number using voice a
command.
NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

NOTE:
•You can replace “John Smith” with any name in your
mobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to
for John Smith.
•You can replace “Mobile” with “Home,” “Work” or
“Other.”
•You can replace “Incoming Calls” with “Outgoing
Calls” or “Missed Calls.”
•Messaging commands only work if the Uconnect®
system is equipped with this feature and the mobile
phone supports messaging over Bluetooth®.
•You can replace “248 555 1212” with any phone
number supported by your Mobile phone.
•You can replace “4” with any message number shown
on the screen.
•If your phone does not support phonebook download
or call log download over Bluetooth® than these
commands will return a response that the contact does
not exist in the phonebook.
•Available Voice Commands are shown in bold face and
underlined in the gray shaded boxes.
General Information
This device complies with Part 15 of the FCC rules and
RSS 210 of Industry Canada. Operation is subject to the
following conditions:
•Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 145

form voice command “Search for John Smith,” or you
can break the compound command form into two
voice commands: “Search Contact” and when asked
“John Smith.” Please remember, the Uconnect® Phone
works best when you talk in a normal conversational
tone, as if speaking to someone sitting a few feet/
meters away from you.
Natural Speech
Your Uconnect® Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as “I
would like to.”
The system handles multiple inputs in the same phrase
or sentence such as “make a phone call” and “to Kelly
Smith.” For multiple inputs in the same phrase or sen-
tence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pushing
the “Voice Command”button on your steering
wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
150 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S./Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the Chrysler Group LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and in the Owner ’s Infor-
mation Manual on the DVD under “Other References.”
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push thebutton and say the word
“Send” then the sequence you wish to enter. For
example, if required to enter your PIN followed with
a pound, (3746#),youcanpush thebutton and
say, “Send3746#.”Saying “Send” followed by a
number, or sequence of numbers, is also to be used for
navigating through an automated customer service
center menu structure, and to leave a number on a
pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167

entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push thebutton and say
“Send Voicemail Password” the Uconnect® Phone will
then send the corresponding phone number associ-
ated with the phonebook entry, as tones over the
phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.
Barge In — Overriding Prompts
Thebutton can be used when you wish to skip
part of a prompt and issue your voice command
immediately. For example, if a prompt is asking
“There are two numbers with the name John. Say the
full name” you could push thebutton and say,
“John Smith” to select that option without having to
listen to the rest of the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
168 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

1. Press the “More” button on the touchscreen (where
available), then press the “Settings” button on the
touchscreen.
2. Press the “Display” button on the touchscreen, then
scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by pressing the box
next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for network signal strength and phone
battery strength.
Dialing Using The Mobile Phone Keypad
WARNING!
Driving while distracted can result in loss of vehicle
control, accident and injury. It is strongly recom-
mended that you use extreme caution when using
any device or feature that may take your focus off the
road or your hands off the steering wheel. Your
primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-
held device while driving, encourage the use of
voice-operated systems when possible and that you
become aware of applicable laws that may affect the
use of electronic devices while driving.
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 169

NOTE:
1. You can replace “John Smith” with any name in your
mobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to
for John Smith.
2. You can replace “Mobile” with “Home,” “Work” or
“Other.”
3. You can replace “Incoming Calls” with “Outgoing
Calls” or “Missed Calls.”
4. You can replace “248 555 1212” with any phone
number supported by your Mobile phone.
5. These commands can be used during a phone call after
pushing the Uconnect® Voice Command button on
the steering wheel. Please note the call will be muted
while the VR session is active.
6. Send dial tones for automated systems is available
while a call is active. This is an example that uses a
Phonebook Record named “Voicemail Password.”
7. Storing Dial tones in contact names is possible but
only the first number encountered in a contact name
will be sent. For example if there is a number stored in
the Home and Work numbers for the contact “Voice-
mail password” only the Home number will be sent.
8. If your phone does not support phonebook download
or call log download over Bluetooth® then these
commands will return a response that the contact does
not exist in the phonebook.
178 UNDERSTANDING THE FEATURES OF YOUR VEHICLE