DODGE JOURNEY 2020 User Guide

9
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
R e

mote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:
The key fob may not be found if it is located next
t o

a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The Remote Keyless Entry key fob also contains
an
emergency key, which stores in the rear of
the key fob.
The emergency key allows for entry into the
v e

hicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking the glove compartment. You can
keep the emergency key with you when valet
parking. To remove the emergency key, slide the
m
e

chanical latch on the back of the key fob
sideways with your thumb and then pull the key
out with your other hand.

Emergency Key Removal

NOTE:
You can insert the double-sided emergency key
in
to the lock cylinders with either side up.
The Remote Keyless Entry system allows you to
l o

ck or unlock the doors, open the liftgate, or
activate the Panic Alarm from distances up to
approximately 66 ft (20 m). The key fob does
n o

t need to be pointed at the vehicle to activate
the system. NOTE:

Driving at speeds 2 mph (4 km/h) and above
d i

sables the system from responding to all key
fob buttons for all key fobs.

Key Fob

1 — Unlock
2 — Lock
3 — Remote Start
4 — Panic Button
2

10 GETTING TO KNOW YOUR VEHICLE
Backup Starting Method
In case the ignition switch does not change with
th

e push of a button, the key fob may have a low
or fully depleted battery.
In a situation of a low or fully depleted battery,
a backup method can be used to operate the
i g

nition switch. Put the nose side of the key fob
(side opposite of the emergency key) against
the START/STOP ignition button and push to
operate the ignition switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the driver's door or twice
within five seconds to unlock all doors and the
liftgate.

All doors can be programmed to unlock on the
f i

rst push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.

NOTE:
If the vehicle is unlocked by a key fob, and no
d o

or is opened within 60 seconds, the vehicle
will re-lock and if equipped, the security alarm
will arm. The turn signal lights will flash twice to
a
c

knowledge the unlock signal. The illuminated
entry system will be activated.
1st Push Of Key Fob Unlock Button
This feature lets you program the system to
u n

lock either the driver's door or all doors on
the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Headlight Illumination On Approach
This feature activates the headlights for up
to 90 seconds when the doors are unlocked
w i

th the key fob. The time for this feature is
programmable, on vehicles equipped, through
Uconnect Settings. To change the current
setting, refer to “Uconnect Settings” in
“Multimedia” for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate.
The turn signal lights will flash and the horn will
c h

irp to acknowledge the signal. Refer to
“Uconnect Settings” in “Multimedia” for further
programmable information.
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Vehicles Equipped With Keyless Enter-N-Go —
P a

ssive Entry
If one or more doors are open, or the liftgate is
o p

en, the doors will lock. The doors will unlock
again automatically if the key is left inside the
passenger compartment, otherwise the doors
will stay locked.
Sound Horn With Lock
This feature will cause the horn to chirp
when the doors are locked with the key fob.
This feature can be turned on or turned off.
To change the current setting, refer to
“ U

connect Settings” in “Multimedia” for
further information.

GETTING TO KNOW YOUR VEHICLE 11
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
un

less you turn it off by either pushing the Panic
button a second time or drive the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
fr
om the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Key Fob Battery Replacement
The recommended replacement battery is one
CR2032 battery.
NOTE:
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate .
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. R emove the emergency key by sliding the
m
echanical latch on the back of the key
fob sideways with your thumb and then pull
the key out with your other hand.

Emergency Key Removal
2. I
nsert the tip of the emergency key or a #2
f
lat blade screwdriver into the slot and
gently pry the two halves of the key fob
apart. Make sure not to damage the seal
during removal.

Separating Key Fob Case

3. R emove the battery by turning the back
c
over over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar, then replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
2

12 GETTING TO KNOW YOUR VEHICLE
4. To assemble the key fob case, snap the two
halves together.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
c a

nnot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and

2. T his device must accept any interference
r
eceived, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d
`

Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition with the push of a button as long as the
key fob is in the passenger compartment.

The Keyless Push Button Ignition has four
op

erating positions, three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will
illuminate.

NOTE:
If the ignition switch does not change with the
p u

sh of a button, the key fob may have a low or
depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

GETTING TO KNOW YOUR VEHICLE 13
(Continued)

START/STOP Ignition Button

The START/STOP ignition button can be placed
i n

the following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available. ON/RUN

Driving position.
All the electrical devices are available.
START
The engine will start.
NOTE:
Refer to "Starting The Engine" in "Starting And
O p

erating" for further information.
1 — OFF
2 — ACC
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode.
A child could operate power windows, other
c o

ntrols, or move the vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

14 GETTING TO KNOW YOUR VEHICLE
(Continued)
IGNITION OR ACCESSORY ON MESSAGE
Opening the driver's door when the ignition is in
the ACC or ON (engine not running) position, a
chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the ignition or accessory on message will
display in the cluster.
NOTE:
With the Uconnect system, the power window
s w

itches, radio, power sunroof (if equipped),
and power outlets will remain active for up to
10 minutes after the ignition is placed in the
O F

F position. Opening either front door will
cancel this feature. The time for this feature is
programmable. Refer to “Uconnect Settings” in
“Multimedia” for further information.
REMOTE START — IF EQUIPPED
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off

Brake switch inactive (brake pedal not pushed)

Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in the OFF position
Malfunction Indicator Light (MIL) is not illumi -
nated
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK and
apply the parking brake. Always make sure
the keyless ignition is in the OFF position,
remove the key fob from the vehicle and
lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
v e

hicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN position. A child
could operate power windows, other
controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.

CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove the key fobs from
vehicle, place the ignition in the OFF position
and lock all doors when leaving the vehicle
unattended.
WARNING! (Continued)

GETTING TO KNOW YOUR VEHICLE 15
REMOTE START ABORT MESSAGE
The following messages will appear in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely if
equipped with Remote Start:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — L/Gate Open
Remote Start Disabled — Start Vehicle To
Reset The message stays active until the ignition is
p
l

aced in the ON/RUN position.
TO ENTER REMOTE START MODE
Push and release the remote start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash and
the horn will chirp twice (if programmed). Then,
the engine will start and the vehicle will remain
in the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
f o

b. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
wi
ll disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
Before the end of 15 minute cycle, push and
re
lease the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, prior to the
end of the 15 minute cycle, push and release
t h

e START/STOP ignition button.
NOTE:
The message “Push Start Button” will appear in
t h

e instrument cluster display until you push the
START/STOP ignition button.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
d o

or locks or other controls could cause
serious injury or death.
2

16 GETTING TO KNOW YOUR VEHICLE
REMOTE START COMFORT SYSTEM — IF
E
QUIPPED
When Remote Start is activated, the driver
heated seat feature will automatically turn on in
cold weather. This feature will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
The Remote Start Comfort system can be
a c

tivated and deactivated through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information on
Remote Start Comfort system operation.
GENERAL INFORMATION

The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:

This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and
2. T
his device must accept any interference
r
eceived, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`
Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:

Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push
Bu
tton Ignition, and a Radio Frequency (RF)
receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start
and operate the vehicle. If an invalid key fob
is used to attempt to start and operate the
v e

hicle, the system will not allow the engine to
crank. If an invalid key fob is used to start the
engine, the system will shut the engine off in
two seconds.

GETTING TO KNOW YOUR VEHICLE 17

After placing the ignition in the ON/RUN position,
the vehicle security light will turn on for
three seconds for a bulb check. If the light
r e

mains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
b u

lb check, it indicates that someone used an
invalid key fob to start the engine. Either of these
conditions will result in the engine being shut off
after two seconds.

If the vehicle security light turns on during
no
rmal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
v e

hicle have been programmed to the vehicle
electronics.
KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
v e

hicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
a u

thorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed. When having the Sentry Key Immobilizer system
s
e

rviced, bring all vehicle keys with you to an
authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and

2. T his device must accept any interference
r
eceived, including interference that may
cause undesired operation.CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
2

18 GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED

The vehicle security alarm monitors the vehicle
doors and liftgate for unauthorized entry and the
START/STOP ignition button for unauthorized
operation. While the vehicle security alarm is
armed, interior switches for door locks are
disabled. If something triggers the alarm, the
vehicle security alarm will provide the following
audible and visible signals: the horn will pulse,
the headlights will turn on, the park lamps and/or
turn signals will flash, and the vehicle security
light in the instrument cluster will flash.

TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. M ake sure the vehicle ignition system is
O
FF (refer to "Starting The Engine" in
"Starting And Operating" for further
information).

2. Perform one of the following methods to l
ock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information).
Push the lock button on the key fob.
3. I f any doors are open, close them.
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.

Grasp the Passive Entry Door Handle with a
valid key fob within 5 ft (1.5 m) of the passive
e n

try door handle (if equipped). Refer to
"Keyless Enter-N-Go — Passive Entry" in
“Doors” in this chapter for further information.

Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
START/STOP ignition button (requires at
least one valid key fob in the vehicle).