towing DODGE JOURNEY 2020 Owner's Guide

MULTIMEDIA 299
A maximum of 2,000 entries per phone will
be downloaded and updated every time a
phone is connected to the Uconnect Phone.

Depending on the maximum number of entries
downloaded, there may be a short delay
before the latest downloaded names can be
used. Until then, if available, the previously
downloaded phonebook is available for use.

Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Emergency And Towing Assistance
The 911/Help numbers can only be altered.
Th
ese can not be deleted or the names can not
be changed. To change the 911/Help number, follow these
s
t

eps:

1. P ress the Phonebook button on the
t
ouchscreen from the Phone main screen.

2. P ress the 911/Help button on the
t
ouchscreen. Press the appropriate listing
to alter, Emergency for example.
3. O nce Emergency is pressed, the Edit button
o
n the touchscreen appears. Press the Edit
button on the touchscreen and you will be
given the choice to Edit Number or Reset to
Default.
4. F ollow the on-screen prompts to complete
t
he task.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available on your mobile service plan.
For example, if your mobile service plan
p r

ovides three-way calling, this feature can
be accessed through the Uconnect Phone.
C h

eck with your mobile service provider for the
features that you have. Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
p
h

one call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Number,
Call by Saying a Phonebook Name, Redial, or
Call Back)
Mobile Phonebook
Recent Call Log
NOTE:
All of the above operations except Redial can be
do
ne with one call or less active.
Dial By Saying A Number

1. P ush the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Dial 248-555-1212.”
3. T he Uconnect Phone will dial
2
48-555-1212.
9

302 MULTIMEDIA
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile
ph

one is reachable:
Pick up the phone and manually dial the
emergency number for your area.
If the phone is not reachable and the Uconnect
P h

one is operational, you may reach the
emergency number as follows:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Emergency” and the
Uconnect Phone will instruct the paired
mobile phone to call the emergency number.
This feature is supported in the US, Canada,
and Mexico.
NOTE:
The emergency number dialed is based on
the country where the vehicle is purchased
(911 for the US and Canada and 060 for
Mexico). The number dialed may not be appli -
cable with the available mobile service and
a r

ea.
The Uconnect Phone slightly lowers your
chances of successfully making a phone call
to the mobile phone directly.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Roadside Assistance” or
say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance” coverage details in the Warranty Information
Booklet and on the 24-Hour Roadside Assis
-
tance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to
“ W

orking with Automated Systems.”
Working With Automated Systems
This method is used in instances where one
g e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.

You can use your Uconnect Phone to access a
v o

ice mail system or an automated service, such
as a paging service or automated customer
service line. Some services require immediate
response selection. In some instances, that may
be too quick for use of the Uconnect Phone.

When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
WARNING!
Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected
to the Uconnect Phone.

MULTIMEDIA 331
3. From the Phone main screen, select
Phonebook. From the Phonebook screen,
select the Favorites button on the
touchscreen and then select the + button
on the touchscreen located to the right of
the phonebook record. Select an empty
entry and press the “+” on that selected
entry. When the Options pop-up appears,
press “Add from Mobile.” You will then be
asked which contact and number to choose
from your mobile phonebook. When
complete, the new favorite will be shown.

Add From Mobile
To Remove A Favorite

1. T
o remove a Favorite, select Phonebook
f
rom the Phone main screen.

2. N ext select Favorites on the left side of the
s
creen and then press the + Options button
on the touchscreen.
3. P ress the “+” next to the Favorite you would
l
ike to remove.

Remove From Favorites

4. T he Options pop-up will display, press
“
Remove from Favs.” Emergency And Towing Assistance
The Emergency and Towing Assistance Favorite
n
u

mbers can only be altered. These cannot be
deleted and the names cannot be changed.
To change the Emergency or Towing Assistance
n u

mbers follow these steps.

1. P ress the Phonebook button from the
P
hone main screen.

2. P ress the Favorites button on the
t
ouchscreen. Scroll to the bottom of the list
to locate the Emergency and Towing
Assistance Favorites.
3. Press the + Options button on the t
ouchscreen.
9

MULTIMEDIA 335
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:

1. Push the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Roadside Assistance”
or say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for the U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance”
coverage details in the Warranty Information
Booklet. Working With Automated Systems
This method is used in instances where one
g
e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
v o

ice mail system or an automated service,
such as a paging service or automated
customer service line. Some services require
immediate response selection. In some
instances, that may be too quick for use of the
Uconnect Phone.
When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
the Voice Command button and say, “Send
3 7 4 6 #.” Saying “Send” followed by a number,
o r

sequence of numbers, is also to be used for
navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook
e
n

tries as tones for fast and easy access to voice
mail and pager entries. For example, if you
previously created a Phonebook entry with First
and/or Last Name as “Voicemail Password”, then
if you push the Voice Command button and
say “Send Voicemail Password” the Uconnect
P h

one will then send the corresponding phone
number associated with the phonebook entry, as
tones over the phone.

NOTE:
The first number encountered for that
contact will be sent. All other numbers
entered for that contact will be ignored.
You may not hear all of the tones due to
mobile phone network configurations.
This is normal.
Some paging and voice mail systems have
system time-out settings that are too short
and may not allow the use of this feature.
Pauses, wait or other characters that are
supported by some phones are not
supported over Bluetooth®. These additional
symbols will be ignored in the dialing a
numbered sequence.
WARNING!

Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected to the Uconnect Phone.

9

386
Dimmer Switch
Headlight..............................................40, 41DipsticksAutomatic Transmission............................233Oil (Engine)................................................221Power Steering..........................................168Disabled Vehicle Towing................................212DisposalAntifreeze (Engine Coolant).......................230Door Ajar........................................................103Door Ajar Light...............................................103Door LocksAutomatic....................................................20Doors...............................................................19Driver’s Seat Back Tilt.....................................25DrivingThrough Flowing, Rising, Or Shallow
Standing Water
.....................................187DVD Player (Video Entertainment System)....365
E
Electric Brake Control System Anti-Lock Brake System
.............................109Electronic Roll Mitigation...........................115Electric Remote Mirrors...................................38Electronic Brake Control System...................110Electronic Stability Control (ESC)...................111Electronic Throttle Control Warning Light......102
Emergency, In Case OfFreeing Vehicle When Stuck.....................211Hazard Warning Flasher...........................189Jacking............................................199, 234Jump Starting...........................................206Towing......................................................212Emission Control System Maintenance........108Engine...........................................................220Air Cleaner................................................224Block Heater.............................................159Break-In Recommendations.....................160Checking Oil Level....................................221Compartment...........................................220Coolant (Antifreeze).........................228, 262Cooling.....................................................228Exhaust Gas Caution.......................154, 260Fails To Start............................................159Flooded, Starting......................................159Fuel Requirements...................................257Jump Starting...........................................206Oil...........................................223, 261, 262Oil Filler Cap....................................220, 223Oil Filter....................................................224Oil Reset......................................................96Oil Selection....................................223, 261Oil Synthetic.............................................223Overheating..............................................209Starting............................................157, 158Engine Oil Viscosity.......................................223
Enhanced Accident Response
Feature................................................137, 215Ethanol..........................................................258Exhaust Gas Cautions..........................154, 260Exhaust System...................................154, 227Exterior Lights........................................40, 156
F
Filters Air Cleaner
................................................224Air Conditioning...........................................72Engine Oil........................................224, 262Engine Oil Disposal...................................224Flashers........................................................189Hazard Warning........................................189Turn Signals..............................42, 106, 156Flash-To-Pass...................................................41Flooded Engine Starting................................159Floor Console...................................................85Fluid Capacities............................................261Fluid Leaks....................................................156Fluid Level ChecksAutomatic Transmission...........................233Brake...............................................232, 264Cooling System.........................................228Engine Oil.................................................221Power Steering................................168, 264Fluid, Brake...................................................264Fluids And Lubricants....................................262
Fog Lights..............................................42, 192

387
Fog Lights, Service.........................................192Fold-Flat Seats.................................................25Folding Rear Seats...................................26, 29Four-Way Hazard Flasher...............................189Freeing A Stuck Vehicle.................................211Fuel...............................................................257Additives...................................................258Clean Air....................................................258Ethanol......................................................258Gasoline....................................................257Materials Added........................................258Methanol...................................................258Octane Rating.................................257, 262Requirements...........................................257Specifications............................................262Tank Capacity............................................261Fueling...........................................................176Fuses.............................................................193
G
Garage Door Opener (HomeLink)....................80Gasoline, Clean Air........................................258Gasoline, Reformulated.................................258Gear Ranges..................................................163Gear Selector Override..................................210Glass Cleaning...............................................255Gross Axle Weight Rating.....................178, 179Gross Vehicle Weight Rating..........................178GVWR............................................................178
H
HazardDriving Through Flowing, Rising, Or Shallow St
anding Water....................................187Hazard Warning Flashers..............................189Head Restraints...............................................32HeadlightsAutomatic....................................................41Bulb Replacement....................................191Cleaning...................................................253Delay...........................................................41High Beam................................................191High Beam/Low Beam Select Switch..........41Lights On Reminder.....................................42On With Wipers............................................41Passing........................................................41Switch..........................................................40Time Delay...................................................41Heated Mirrors.................................................39Heated Seats...................................................31Heater, Engine Block....................................159
High Beam/Low Beam Select (Dimmer) Switch......41
Hill Start Assist..............................................114HitchesTrailer Towing...........................................180Holder, Coin.....................................................85Holder, Cup......................................................86HomeLink (Garage Door Opener).....................80Hood Prop........................................................76
Hood Release..................................................76
I
Ignition.............................................................12Switch..........................................................12Immobilizer (Sentry Key)..................................16Inside Rearview Mirror..............................36, 37Instrument Cluster...........................................94Descriptions..............................................106Display..................................................95, 96Engine Oil Reset..........................................96Instrument Panel Lens Cleaning...................254Interior Appearance Care..............................254Interior Fuses................................................193Interior Lights...................................................43Intermittent Wipers (Delay Wipers)..................45Introduction.......................................................7InverterPower...........................................................89iPod/USB/MP3 Control.................................364
J
Jack Location................................................199Jack Operation.....................................201, 234Jacking Instructions......................................201Jump Starting................................................206
11

390
Power Seats
Down...........................................................30Forward.......................................................30Rearward.....................................................30Up................................................................30Power Steering Fluid......................................264Pregnant Women And Seat Belts...................127Preparation For Jacking.................................201PretensionersSeat Belts..................................................127
R
Radial Ply Tires..............................................243Radiator Cap (Coolant Pressure Cap)............230Radio Operation............................................376Radio Remote Controls..................................363Rear Air Conditioning................................53, 64Rear Camera.................................................175Rear Cupholders..............................................86Rear ParkSense System................................171Rear Seats, Folding..................................26, 29Rear Wiper/Washer.........................................46Reclining Front Seats......................................26Reclining Rear Seats.......................................27Recreational Towing......................................186Reformulated Gasoline..................................258Refrigerant....................................................225Release, Hood.................................................76Reminder, Lights On........................................42
Reminder, Seat Belt......................................122
Remote Keyless Entry......................................10Panic Alarm.................................................11Programming Additional Key Fobs........12, 17Remote Sound System (Radio) Control.........363Remote StartingExit Remote Start Mode..............................15Uconnect Settings.......................................16Replacement Bulbs......................................189Replacement Keys...........................................17Replacement Tires........................................245Reporting Safety Defects..............................382Restraints, Child...........................................139Restraints, Head..............................................32Retractable Cargo Area Cover..........................78Reverse Lights..............................................192Rocking Vehicle When Stuck........................211Roof Luggage Rack..........................................91Rotation, Tires..............................................251
S
Safety Checks Inside Vehicle........................155Safety Checks Outside Vehicle.....................156Safety Defects, Reporting.............................382Safety Information, Tire................................234Safety Tips....................................................154Safety, Exhaust Gas......................................154Seat BeltAdjustable Upper Shoulder Belt
Anchorage
............................................125
Seat Belt Reminder.......................................100
Seat Belts............................................121, 155Adjustable Shoulder Belt..........................125Adjustable Upper Shoulder Anchorage.....125Child Restraints........................................139Extender...................................................126Front Seat...............................121, 122, 124Inspection.................................................155Lap/Shoulder Belt Operation....................124Lap/Shoulder Belt Untwisting...................125Lap/Shoulder Belts...................................122Operating Instructions..............................124Pregnant Women......................................127Pretensioners...........................................127Rear Seat..................................................122Reminder..................................................122Seat Belt Extender....................................126Seat Belt Pretensioner..............................127Untwisting Procedure................................125Seat Belts Maintenance................................254Seats.........................................................25, 30Adjustment....................................25, 26, 30Heated.........................................................31Height Adjustment................................26, 30Power...........................................................30Rear Folding..................................25, 26, 29Reclining......................................................26Reclining Rear.............................................27Seatback Release..........................25, 26, 29Tilting....................................................25, 30
Security Alarm........................................18, 101

391
Selection Of Coolant (Antifreeze)...................262Sentry KeyKey Programming........................................17Sentry Key (Immobilizer)..................................16Sentry Key Replacement.................................17Service Assistance.........................................380Service Contract............................................381Service Manuals............................................383SettingsPersonal....................................................266Shift Lever Override.......................................210Shoulder Belts...............................................122Signals, Turn........................42, 106, 156, 192Snow Chains (Tire Chains).............................250Snow Tires.....................................................247Spare Tires.................................200, 247, 248Spark Plugs...................................................262SpecificationsFuel (Gasoline)..........................................262Oil..............................................................262Speed ControlCancel.......................................................171Resume.....................................................170Speed Control (Cruise Control)......................168Starting................................................157, 158Automatic Transmission............................157Button.........................................................12Cold Weather............................................159Engine Fails To Start.................................159
Starting And Operating........................157, 158
Starting Procedures.............................157, 158Steering...........................................................35Column Controls..........................................40Power.......................................................168Tilt Column..................................................35Wheel, Heated.............................................35Wheel, Tilt....................................................35Steering Wheel Audio Controls.....................363Steering Wheel Mounted Sound System
Controls........................................................363Storage............................................................84Storage, Vehicle...............................................71Stuck, Freeing...............................................211Sun Roof...................................................74, 75Sun Visor Extension.........................................40Sunglasses Storage.........................................90Supplemental Restraint System – Air Bag....131Sway Control, Trailer.....................................179Synthetic Engine Oil......................................223
T
Taillights.......................................................192Telescoping Steering Column..........................35Tie Down Hooks, Cargo....................................79Tilt Steering Column........................................35Time Delay Headlight.....................................................41Tire And Loading Information Placard...........239Tire Markings................................................235
Tire Safety Information.................................234
Tires..................................156, 242, 247, 251Aging (Life Of Tires)...................................245Air Pressure..............................................242Chains......................................................250Changing.........................................199, 234Compact Spare.........................................247General Information........................242, 247High Speed...............................................243Inflation Pressure.....................................243Jacking......................................................234Life Of Tires..............................................245Load Capacity...........................................239Pressure Monitoring System
(TPMS).........................................104, 116Quality Grading.........................................251Radial.......................................................243Replacement............................................245Rotation....................................................251Safety..............................................234, 242Sizes.........................................................236Snow Tires................................................247Spare Tires.............................200, 247, 248Spinning...................................................244Trailer Towing...........................................183Tread Wear Indicators..............................245Wheel Nut Torque.....................................257To Open Hood..................................................76Tongue Weight/Trailer Weight......................18111

392
Towing...........................................................178Disabled Vehicle........................................212Guide.........................................................181Recreational..............................................186Weight.......................................................181Towing Behind A Motorhome.........................186Towing Eyes...................................................213Traction.........................................................187Traction Control.............................................115Trailer Towing................................................178Cooling System Tips..................................185Hitches......................................................180Minimum Requirements............................182Tips...........................................................184Trailer And Tongue Weight........................181Wiring........................................................184Trailer Towing Guide......................................181Trailer Weight................................................181Transaxle
Autostick...................................................166TransmissionAutomatic........................................161, 233Fluid..........................................................233Maintenance.............................................233Transporting Pets..........................................154Tread Wear Indicators...................................245Trip Computer..................................................97Turn Signals...................................42, 106, 192
U
UconnectAdvanced Phone Connectivity
..................304Phone Call Features........................299, 302Uconnect Settings.......................10, 16, 266Uconnect (Hands-Free Phone)Making A Phone Call........................300, 332Uconnect Phone...........................................294Making A Call............................................332Pairing......................................................327Receiving A Call........................................333Uconnect Voice Command............................378Underhood Fuses..........................................196Uniform Tire Quality Grades..........................251Unleaded Gasoline.......................................257Untwisting Procedure, Seat Belt...................125USB...............................................................364
V
Vanity Mirrors..................................................40Vehicle Certification Label............................177Vehicle Identification Number (VIN)..............256Vehicle Loading..........................177, 178, 239Vehicle Modifications/Alterations......................8Vehicle Storage................................................71Video Entertainment System........................365Viscosity, Engine Oil......................................223Voice Command...................................337, 378
W
Warning Flashers, Hazard.............................189Warning Lights (Instrument Cluster
Descriptions).................................................104Warnings And Cautions......................................8Warranty Information....................................382Washer Adding Fluid..............................................221Washers, Windshield......................44, 45, 221Washing Vehicle............................................253WaterDriving Through........................................187Wheel And Wheel Tire Care...........................249Wheel And Wheel Tire Trim...........................249Wind Buffeting..........................................74, 75Window Fogging...............................................71Windows..........................................................72Power...........................................................72Reset Auto-Up..............................................73Windshield Defroster....................................155Windshield Washers.................................44, 45Fluid..........................................................221Windshield Wiper Blades..............................226Windshield Wipers...........................................44Wipers Blade Replacement...........................226Wipers, Intermittent.........................................45Wipers, Rear....................................................46Wrecker Towing.............................................212