DODGE RAM 3500 DIESEL 2009 4.G Owners Manual

Call ContinuationCall continuation is the progression of a phone call on the
uconnectphone after the vehicle ignition key has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:•
After the ignition key is switched to OFF, a call can
continue on the uconnect phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the uconnect phone and
transfer of the call to the cellular phone.
•
After the ignition key is switched to OFF, a call can
continue on the uconnect phone for a certain dura-
tion, after which the call is automatically transferred
from the uconnect phone to the cellular phone.
•
An active call is automatically transferred to the
cellular phone after the ignition key is switched to
OFF.
uconnectphone Features
Language SelectionTo change the language that the uconnect phone is
using:•
Press the PHONE button to begin.
•
After the Readyprompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
•
Continue to follow the system prompts to complete
the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every uconnect phone language change
operation, only the language-specific 32-name phone-
book is usable. The paired phone name is not language-
specific and usable across all languages.UNDERSTANDING THE FEATURES OF YOUR VEHICLE 99
3

Emergency AssistanceIf you are in an emergency and the cellular phone is
reachable:•
Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the uconnect phone is
operational, you may reach the emergency number as
follows:
•
Press the PHONE button to begin.
•
After the Readyprompt and the following beep, say
Emergency and the uconnect phone will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•
If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say ‘Setup’, followed by ‘Emergency’.
•
The uconnect
phone does slightly lower your chances
of successfully making a phone call as to that for the
cellular phone directly.
WARNING!
Your phone must be turned on and paired to the
uconnect phone to allow use of this vehicle feature
in emergency situations, when the cellular phone has
network coverage and stays paired to the uconnect 
phone.
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Towing AssistanceIf you need towing assistance:•
Press the PHONE button to begin.
•
After theReadyprompt and the following beep, say
Towing Assistance.
NOTE:
•
The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico).
•
If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say “Setup”, followed by “Towing Assistance”.
PagingTo learn how to page, refer to Working with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the uconnect phone.Voice Mail CallingTo learn how to access your voice mail, refer to Working
with Automated Systems.Working with Automated SystemsThis method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your uconnect phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the uconnect phone.UNDERSTANDING THE FEATURES OF YOUR VEHICLE 101
3

When calling a number with your uconnectphone that
normally requires you to enter in a touch-tone sequence
on your cellular phone keypad, you can press the VOICE
RECOGNITION button and say the sequence you wish
to enter, followed by the word Send.For example, if
required to enter your PIN followed with a pound, (3 7 4
6 #), you can press the VOICE RECOGNITION button
and say, 3746#Send. Saying a number, or sequence of
numbers, followed by Send,is also to be used for
navigating through an automated customer service cen-
ter menu structure, and to leave a number on a pager.
You can also send stored uconnect phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the VOICE RECOGNITION button
and say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The uconnect phone will thensend the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•
You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•
Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding PromptsThe “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is asking
Would you like to pair a phone, clear
a..., you could press the VOICE RECOGNITION button
and say, Pair a Phone to select that option without
having to listen to the rest of the voice prompt.
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Turning Confirmation Prompts ON/OFFTurning confirmation prompts off will stop the system
from confirming your choices (e.g., the uconnectphone
will not repeat a phone number before you dial it).•
Press the PHONE button to begin.
•
After the Readyprompt and the following beep, say
Setup Confirmations. The uconnectphone will play
the current confirmation prompt status and you will
be given the choice to change it.
Phone and Network Status IndicatorsIf available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cellular phone, the uconnect phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using uconnect phone. The status is given for roaming,
network signal strength, phone battery strength, etc.
Dialing Using the Cellular Phone KeypadYou can dial a phone number with your cellular phone
keypad and still use the uconnect phone (while dialing
via the cellular phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth cellular
phone, the audio will be played through your vehicle’s
audio system. The uconnect phone will work the same
as if you dial the number using voice recognition.
NOTE: Certain brands of cellular phones do not send
the dial ring to the uconnect phone to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.UNDERSTANDING THE FEATURES OF YOUR VEHICLE 103
3

Mute/Un-Mute (Mute OFF)When you mute the uconnectphone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the uconnect phone:•
Press the VOICE RECOGNITION button.
•
Following the beep, sayMute.
In order to un-mute the uconnect phone:
•
Press the VOICE RECOGNITION button.
•
Following the beep, sayMute off.
Advanced Phone Connectivity
Transfer Call to and from Cellular PhoneThe uconnectphone allows ongoing calls to be trans-
ferred from your cellular phone to the uconnect phone
without terminating the call. To transfer an ongoing call
from your uconnect phone paired cellular phone to the uconnect
phone or vice versa, press the VOICE REC-
OGNITION button and say Transfer Call.
Connect or Disconnect Link Between the
uconnectphone and Cellular PhoneYour cellular phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth 
connection between a uconnect phone paired cellular
phone and the uconnect phone, follow the instructions
described in your cellular phone User’s Manual.List Paired Cellular Phone Names
•
Press the PHONE button to begin.
•
After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
•
When prompted, say List Phones.
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•
The uconnectphone will play the phone names of all
paired cellular phones in order from the highest to the
lowest priority. To “select” or “delete” a paired phone
being announced, press the VOICE RECOGNITION
button and say “Select” or “Delete.” Also, see the next
two sections for an alternate way to “select” or “de-
lete” a paired phone.
Select Another Cellular PhoneThis feature allows you to select and start using another
phone paired with the uconnect phone.•
Press the PHONE button to begin.
•
After theReadyprompt and the following beep, say
Setup Select Phone and follow the prompts.
•
You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone that you wish to select.
•
The selected phone will be used for the next phone
call. If the selected phone is not available, the
uconnectphone will return to using the highest
priority phone present in or near (approximately
within 30 ft (9 m)) the vehicle.
Delete uconnect phone Paired Cellular Phones
•
Press the PHONE button to begin.
•
After the Readyprompt and the following beep, say
Setup Phone Pairing.
•
At the next prompt, say Deleteand follow the
prompts.
•
You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone you wish to delete.UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105
3

Things You Should Know About Your uconnect
phone
uconnect phone TutorialTo hear a brief tutorial of the system features, press the
PHONE button and say “uconnect Tutorial.”Voice TrainingFor users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the uconnect 
phone Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the uconnect phone mode (e.g., from radio
mode):•
Press and hold the VOICE RECOGNITION button for
five seconds until the session begins, or,
•
Press the VOICE RECOGNITION button and say the
Setup, Voice Training command. Repeat the words and phrases when prompted by the
uconnect
phone. For best results, the Voice Training
session should be completed when the vehicle is parked
with the engine running, all windows closed, and the
blower fan switched off.
This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
To restore the Voice Recognition system to factory default
settings, enter the Voice Training session via the above
procedure and follow the prompts.
Voice Recognition (VR)
•
For best performance, adjust the rearview mirror to
provide at least
12in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•
Always wait for the beep before speaking.
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•
Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•
Make sure that no one other than you is speaking
during a voice recognition period.
•
Performance is maximized under:•
low-to-medium blower setting,
•
low-to-medium vehicle speed,
•
low road noise,
•
smooth road surface,
•
fully closed windows,
•
dry weather condition.
•
Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
•
When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to saySend.
•
Storing names in the phonebook when the vehicle is
not in motion is recommended.
•
It is not recommended to store similar sounding
names in the uconnectphonebook.
•
Phonebook (Downloaded and uconnect phone Local)
name recognition rate is optimized when the entries
are not similar.
•
You can say O(letter O) for 0(zero). 800must be
spoken eight-zero-zero.
•
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•
In a convertible vehicle, system performance may be
compromised with the convertible top down.UNDERSTANDING THE FEATURES OF YOUR VEHICLE 107
3

Far End Audio Performance
•
Audio quality is maximized under:•
low-to-medium blower setting,
•
low-to-medium vehicle speed,
•
low road noise,
•
smooth road surface,
•
fully closed windows,
•
dry weather conditions, and
•
operation from the driver’s seat.
•
Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the uconnectphone.
•
Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
•
In a convertible vehicle, system performance may be
compromised with the convertible top down.
BluetoothCommunication LinkCellular phones have been found to lose connection to
the uconnect phone. When this happens, the connection
can generally be reestablished by switching the phone
off/on. Your cellular phone is recommended to remain in
Bluetooth ON mode.Power-UpAfter switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least five seconds prior to using the system.
108 UNDERSTANDING THE FEATURES OF YOUR VEHICLE