DODGE RAM 4500 CHASSIS CAB 2009 4.G Owners Manual

•After the ignition key is switched to OFF, a call can
continue on the UConnectsystem for a certain dura-
tion, after which the call is automatically transferred
from the UConnect system to the mobile phone.
•An active call is automatically transferred to the
mobile phone after the ignition key is switched to OFF.
UConnectSystem Features
Language Selection
To change the language that the UConnect system is
using:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
•Continue to follow the system prompts to complete
the language selection. After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE:
After every UConnect language change opera-
tion, only the language-specific 32-name phonebook is
usable. The paired phone name is not language-specific
and usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the UConnect system
is operational, you may reach the emergency number as
follows:
•Press the PHONE button to begin.
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•After theReadyprompt and the following beep, say
Emergency and the UConnect system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say ‘Setup’, followed by ‘Emergency’.
•The UConnect system does slightly lower your
chances of successfully making a phone call as to that
for the cell phone directly.
WARNING!
Your phone must be turned on and paired to the
UConnect system to allow use of this vehicle feature
in emergency situations, when the cell phone has
network coverage and stays paired to the UConnect 
system.
Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Towing Assistance.
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NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico).
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say “Setup”’, followed by “Towing Assistance”.
Paging
To learn how to page, refer toWorking with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the UConnect system.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your UConnect system to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the UConnect
system.
When calling a number with your UConnect system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can press
the VOICE RECOGNITION button and say the sequence
you wish to enter, followed by the word Send.For
example, if required to enter your PIN followed with a
pound, (3746#),youcanpresstheVOICE RECOGNI-
TION button and say, 3746#Send.Saying a number,
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or sequence of numbers, followed bySend,is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number on
a pager.
You can also send stored UConnect phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the VOICE RECOGNITION button
and say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The UConnect system will then
send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is asking Would you like to pair a phone, clear
a..., you could press the VOICE RECOGNITION button
and say, Pair a Phone to select that option without
having to listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the UConnect sys-
tem will not repeat a phone number before you dial it).
•Press the PHONE button to begin.
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•After theReadyprompt and the following beep, say
Setup Confirmations. The UConnectsystem will
play the current confirmation prompt status and you
will be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cellular phone, the UConnect system will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using UConnect. The status is given for roaming, net-
work signal strength, phone battery strength, etc.
Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the UConnect system (while dial-
ing via the cellular phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth cellular phone, the audio will be played through your vehicle’s
audio system. The UConnect
system will work the same
as if you dial the number using voice recognition.
NOTE: Certain brands of cellular phones do not send
the dial ring to the UConnect system to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.
Mute/Un-Mute (Mute OFF)
When you mute the UConnect system, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the UConnect system:
•Press the VOICE RECOGNITION button.
•Following the beep, sayMute.
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In order to un-mute the UConnectsystem:
•Press the VOICE RECOGNITION button.
•Following the beep, sayMute off.
Advanced Phone Connectivity
Transfer Call to and from Cellular Phone
The UConnectsystem allows ongoing calls to be trans-
ferred from your cellular phone to the UConnect system
without terminating the call. To transfer an ongoing call
from your UConnect paired cellular phone to the
UConnect system or vice versa, press the VOICE REC-
OGNITION button and say Transfer Call.
Connect or Disconnect Link Between the
UConnectSystem and Cellular Phone
Your cellular phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time. If you would like to connect or disconnect the Bluetooth

connection between a UConnect paired cellular phone
and the UConnect system, follow the instructions de-
scribed in your cellular phone User’s Manual.
List Paired Cellular Phone Names
•
Press the PHONE button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
•When prompted, say List Phones.
•The UConnectsystem will play the phone names of
all paired cellular phones in order from the highest to
the lowest priority. To “select” or “delete” a paired
phone being announced, press the VOICE RECOGNI-
TION button and say “Select” or “Delete.” Also, see
the next two sections for an alternate way to “select”
or “delete” a paired phone.
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Select Another Cellular Phone
This feature allows you to select and start using another
phone paired with the UConnectsystem.
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Setup Select Phone and follow the prompts.
•You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone that you wish to select.
•The selected phone will be used for the next phone
call. If the selected phone is not available, the
UConnectsystem will return to using the highest
priority phone present in or near (approximately
within 30 ft (9 m)) the vehicle.
Delete UConnect Paired Cellular Phones
•
Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Setup Phone Pairing.
•At the next prompt, say Deleteand follow the
prompts.
•You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone you wish to delete.
Things You Should Know About Your UConnect 
System
UConnect Tutorial
To hear a brief tutorial of the system features, press the
PHONE button and say “UConnect Tutorial.”
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Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the UConnect
system Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the UConnect mode (e.g., from radio
mode):
•Press and hold the VOICE RECOGNITION button for
five seconds until the session begins, or,
•Press the VOICE RECOGNITION button and say the
Setup, Voice Training command.
Repeat the words and phrases when prompted by the
UConnect system. For best results, the Voice Training
session should be completed when the vehicle is parked
with the engine running, all windows closed, and the
blower fan switched off. This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
To restore the Voice Recognition system to factory default
settings, enter the Voice Training session via the above
procedure and follow the prompts.
Voice Recognition (VR)
•
For best performance, adjust the rearview mirror to
provide at least12in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a voice recognition period.
•Performance is maximized under:
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather condition.
•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
•When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to saySend.
•Storing names in the phonebook when the vehicle is
not in motion is recommended.
•It is not recommended to store similar sounding
names in the UConnectphonebook.
•Phonebook (Downloaded and UConnect Local) name
recognition rate is optimized when the entries are not
similar.
•You can say O(letter O) for 0(zero). 800must be
spoken eight-zero-zero.
•Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
Far End Audio Performance
•
Audio quality is maximized under:
•low-to-medium blower setting,
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•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather conditions, and
•operation from the driver’s seat.
•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the UConnectsystem.
•Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
BluetoothCommunication Link
Cellular phones have been found to lose connection to
the UConnect system. When this happens, the connec-
tion can generally be re-established by switching the
phone off/on. Your cellular phone is recommended to
remain in Bluetooth ON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least five seconds prior to using the system.
108 UNDERSTANDING THE FEATURES OF YOUR VEHICLE