FORD C MAX 2015 Owners Manual

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door (Easy Fuel
capless fuel system), do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Automotive fuels can cause serious
injury or death if misused or
mishandled.
Flow of fuel through a fuel pump
nozzle can produce static electricity.
This can cause a fire if you are filling
an ungrounded fuel container. Fuel ethanol and gasoline may
contain benzene, which is a
cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the filler neck.
Never smoke or use a cell phone while
refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling. •
Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If fuel is swallowed,
call a physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If fuel is splashed on
the skin, clothing or both, promptly
remove contaminated clothing and
wash skin thoroughly with soap and
water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
“Antabuse ” or other forms of disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors, or skin
contact could cause an adverse
reaction. In sensitive individuals, serious
personal injury or sickness may result.
If fuel is splashed on the skin, promptly
wash skin thoroughly with soap and
water. Consult a physician immediately
if you experience an adverse reaction.
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FUEL QUALITY
Note:
Your warranty will not cover any
vehicle damage, powertrain damage, loss
of vehicle performance or repairs to your
vehicle, caused by the use of fuel not
recommended.
Choosing the Right Fuel
Use only UNLEADED gasoline or
UNLEADED gasoline blended with a
maximum of 15% ethanol in your gasoline
vehicle. If your vehicle is a Flex Fuel Vehicle
(FFV), it will have a yellow bezel placed
over the fuel fill inlet.
Do not use:
• Fuels containing more than 15%
ethanol or E-85 fuel.
• Fuels containing methanol.
• Fuels containing metallic based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Prohibited by law, you cannot use
leaded fuel.
Note: Use of any fuel other than the
recommended fuel can cause powertrain
damage, impair the emission control system
or cause loss of vehicle performance. Any
damage to your vehicle that is caused by
the use of fuel not recommended will not
be covered under warranty. Octane Recommendations
We recommend regular unleaded gasoline
with a pump (R+M)/2 octane rating of 87.
Some stations offer fuels posted as regular
with an octane rating below 87, particularly
in high altitude areas. We do not
recommend fuels with an octane rating
below 87. Premium fuel will provide
improved performance and is
recommended for severe duty usage such
as trailer tow.
Fuel Freshness Mode (Energi
Vehicles Only)
This feature helps keep the fuel system
functional and the fuel fresh.
If you mainly operate your vehicle in plug-in
power mode using electricity from plugging
in without refueling, the gasoline in the fuel
tank will become stale due to aging over
an extended period. Stale gasoline can
damage the engine and fuel system.
Your vehicle will automatically operate in
fuel freshness mode if you do not refill your
vehicle with fresh fuel within an 18-month
period. The design of fuel freshness mode
protects your vehicle from potential engine
and fuel system damage caused by using
stale fuel.
Note:
If you do not add new fuel during an
18-month period, fuel freshness mode will
consume fuel until you have about 1 gal
(3.8 L) in the tank.
During fuel freshness mode:
• The information display screen will
indicate that fuel freshness mode is
active.
• The vehicle will only run in hybrid mode.
EV Now will not be available.
• Most of the plug-in power will be
stored until fuel freshness mode is
completed.
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Note:
EV Now can resume if less than 1 gal
(3.8 L) of fuel is left in the tank.
Note: In most cases, when the fuel level is
below one-quarter tank, refueling the
vehicle will end fuel freshness mode and
then EV Now will become available.
Refueling after consuming a full tank in fuel
freshness mode will end the mode.
Note: The recommendation is that you use
a fuel stabilizer if you consume less than a
full tank of fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
powertrain components.
If you have run out of fuel:
• You may need to cycle the ignition from
off to on several times after refueling
to allow the fuel system to pump the
fuel from the tank to the engine. On
restarting, cranking time will take a few
seconds longer than normal. With
keyless ignition, just start the engine.
Crank time will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the engine. If
the vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters)
may be required.
• The service engine soon indicator may
come on. For more information on the
service engine soon indicator, See
Symbols Glossary
(page 7). Refilling With a Portable Fuel
Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket
funnels into the capless fuel system.
This could damage the fuel system and its
seal, and may cause fuel to run onto the
ground instead of filling the tank, which
could result in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others. Note:
Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included funnel has
been specially designed to work safely with
your vehicle.
When filling the vehicle ’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle. In C-MAX vehicles, the funnel is located in
the rear of the vehicle inside the load
compartment.
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In C-MAX Energi vehicles the funnel is
located in the rear of the vehicle, inside
storage compartment
1.
Locate the portable funnel that comes
with your vehicle. 2. Slowly insert the funnel into the
capless fuel system. 3. Fill the vehicle with fuel from the
portable fuel container.
Note: For C-MAX Energi vehicles, press the
fuel button located on the instrument panel
before performing step 3. 4. When done, clean the funnel or
properly dispose of it. Extra funnels can
be purchased from your authorized
dealer if you choose to dispose of the
funnel.
REFUELING WARNINGS
Fuel vapor burns violently and a fuel
fire can cause severe injuries.
Read and follow all the instructions
on the pump island.
Switch off your vehicle when you are
refueling.
Do not smoke if you are near fuel or
refueling your vehicle.
Keep sparks, flames and smoking
materials away from fuel.
Stay outside your vehicle and do not
leave the fuel pump unattended
when refueling your vehicle. This is
against the law in some places. Keep children away from the fuel
pump and never let children pump
fuel.
Do not use personal electronic
devices while refueling.
Wait at least 10 seconds before
removing the fuel pump nozzle to
allow any residual fuel to drain into
the fuel tank. Stop refueling after the fuel pump
nozzle automatically shuts off for the
second time. Failure to follow this
will fill the expansion space in the fuel tank
and could lead to fuel overflowing. Do not remove the fuel pump nozzle
from its fully inserted position when
refueling.
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Use the following guidelines to avoid
electrostatic charge build-up when filling
an ungrounded fuel container:
•
Place an approved fuel container on
the ground.
• Do not fill a fuel container while it is in
the vehicle (including the cargo area).
• Keep the fuel pump nozzle in contact
with the fuel container while filling.
• Do not use a device that would hold
the fuel pump handle in the fill position.
Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. When fueling your vehicle:
1. Put the vehicle in park (P) and switch
the ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted until pumping is
complete. Hold the handle higher
during insertion for easier access. 4. Once pumping is complete, slowly
remove the fuel filler nozzle. Allow
approximately five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle.
Note: A fuel spill concern may occur if the
fuel tank overfills. Do not overfill the tank
to the point that the fuel is able to bypass
the fuel filler nozzle. The overfilled fuel may
run down the drain located below and in
front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a service engine warning lamp may appear
on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several
times to dislodge any debris and allow
the inlet to close properly.
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If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel
™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Note:
Your vehicle features a locking fuel
door and an auto-sealing feature that locks
the fuel tank refueling valve. Before you can
refuel your vehicle, you must first press the
button located on the center console.
Pressing this button will unlock the fuel tank
refueling valve allowing the fuel filler door
to open so that you can insert the fuel filler
nozzle into the fuel inlet. This could take up
to fifteen seconds before the fuel filler door
pops open allowing the insertion of the fuel
filler nozzle.
When fueling your vehicle:
1. Put the vehicle in park (P) and switch the ignition off.
2. Press the fuel button located on the center console. 3. Wait up to fifteen seconds before
opening the fuel filler door. During this
time, a Fuel Door Opening message
will appear in the information display
screen.
4. When the door is open, a
Fuel Door
Open message will appear in the
information display, indicating that
your vehicle is ready to refuel. The
vehicle will remain ready to refuel for
approximately 20 minutes. If more than
20 minutes is required, you will need to
press the refueling button again. You
may experience the fuel pump turning
off if you do not press the refuel button
again.
5. Open the fuel filler door. 6. Slowly insert the fuel filler nozzle fully
into the fuel system and leave the
nozzle fully inserted until pumping is
complete. Hold the handle higher while
inserting for easier access.
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7. After pumping fuel, slowly remove the
fuel filler nozzle. Allow approximately
five to ten seconds after pumping fuel
before removing the fuel filler nozzle.
This allows residual fuel to drain back
into the fuel tank and not spill onto the
vehicle.
8. Close the fuel door fully until it clicks shut. This permits the fuel system to
properly function.
Note: A fuel spill concern may occur if the
fuel tank overfills. Do not overfill the tank
to the point that the fuel is able to bypass
the fuel filler nozzle. The overfilled fuel may
run down the drain located below and in
front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a service engine warning lamp may appear
on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel, provided with the vehicle,
several times to dislodge any debris
and allow the inlet to close properly. If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever
WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Note:
The vehicle must be in park (P) when
using the manual override feature.
The manual override lever is located inside
of the luggage compartment on the right
rear side panel.
When using the fuel door manual override
to access the fuel fill inlet:
1. Switch the ignition on prior to using the
manual override.
2. Remove the panel located in luggage compartment on the right rear area of
the vehicle hatch.
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3. Locate the manual override
mechanism. 4. Pull the manual override mechanism.
5. Key off and complete refueling within
20 minutes. If more than 20 minutes is
required, close fuel door and repeat the
procedure.
This will enable you to refuel without any
issue. Note:
A fuel spill concern may occur if the
fuel tank overfills. Do not overfill the tank
to the point that the fuel is able to bypass
the fuel filler nozzle. The overfilled fuel may
run down the drain located below and in
front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a service engine warning lamp may appear
on the instrument cluster. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and turn the
ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city and highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
FUEL CONSUMPTION
Note: The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
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Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel
tank is the amount of fuel that can be put
into the tank after the gauge indicates
empty. The advertised capacity is the total
fuel tank size – it is the combined usable
capacity plus the empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
•
Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of
driving (this is your engine ’s break-in
period); a more accurate measurement is
obtained after 2000 miles - 3000 miles
(3200 kilometers - 4800 kilometers). Also,
fuel expense, frequency of fill ups or fuel
gauge readings are not accurate ways to
measure fuel economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading. 5. Calculate fuel economy by dividing
miles traveled by gallons used (For
Metric: Multiply liters used by 100, then
divide by kilometers traveled).
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle ’s fuel economy under current
driving conditions. Additionally, keeping
records during summer and winter show
how temperature impacts fuel economy.
In general, lower temperatures mean lower
fuel economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
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•
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle ’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details. On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. Your vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 141).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
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