radio FORD C MAX HYBRID 2013 2.G Service Manual

Your voice system allows you to change audio sources with a simple
voice command. For example, if you are listening to music on a USB
device, then want to switch to a satellite radio channel, simply press the
voice button on the steering wheel controls and say the name of the
SIRIUS station (such as, “the Highway”). The following voice commands
are available at the top level of the voice session no matter which
current audio source you are listening to (such as a USB device or
SIRIUS satellite radio).Note:This is only available when your MyFord
Touch® system language is set to North American English.
“AM <530 - 1710>” “FM <87.7 – 107.9>”
“<530 - 1710>” “<87.7 – 107.9>”
“Sirius <0-233>”
*“”*
“Play [genre] ”**“Play [playlist] ”**
“Play [artist] ”**“Play [song] ”**
“Play [album] ”**“Play by
”
“Play ” “Sports games”
*
*
This command is only usable if you have an active subscription to
SIRIUS satellite radio.
**The commands that have [ ] around the word means that the word is
optional. For example, if you say, “Play Metallica”, this is the same as the
voice command, “Play [artist] ”.
AM and FM
Touch theAMorFMtab to listen to the radio.
To change between AM and FM presets, just touch theAMor
FMtab.
Memory Presets
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
HD Radio
Touch this button to turn HD Radio on. The light on the button
illuminates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
SeeHD Radio informationlater in this chapter.
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Scan
Touch this button to go to the next strong AM or FM radio station.
The light on the button illuminates when the feature is on.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set PTY for Seek/Scanallows you to select a category of music you
would like to search for. You can then choose to either seek or scan for
the stations playing that category.
RDS Text Displayallows you to view the information broadcast by FM
stations.
ASTallows you to have the system automatically store the six strongest
stations in your current location.
TAG Buttonis available when HD Radio is on, and allows you to tag a
song to download later. When you selectOn,TAG appears on-screen
when HD Radio is active. You can touchTA Gto save the information of
the song that is playing. When you plug in your portable music player,
the information transfers, if supported by your device. When you are
connected to iTunes, the tags appear to remind you of the songs you
would like to download. SeeHD Radio informationlater in this chapter.
Direct Tune
Touch this button to manually enter the desired station number. Touch
Enterwhen you are done.
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HD Radio™ Information (If Available)
Note:HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio.
Your system has a special receiver that allows it to receive digital
broadcasts (where available) in addition to the analog broadcasts,
it already receives. Digital broadcasts provide a better sound quality
than analog broadcasts with free, crystal-clear audio and no static or
distortion. For more information, and a guide to available stations and
programming, please visit www.hdradio.com.
When HD Radio is on and you tune to a station broadcasting HD Radio
technology, you may notice the following indicators on your screen:
HD) logoblinks when acquiring a digital station and stays solid
when digital audio is playing. When this logo is available, you
may also see Title and Artist fields on-screen.
Multicast indicatorappears in FM mode (only) if the current station is
broadcasting multiple digital broadcasts. The highlighted numbers signify
available digital channels where new or different content is available.
HD1 signifies the main programming status and is available in analog and
digital broadcasts. Other multicast stations (HD2 through HD7) are only
available digitally.
TA Gallows you to save a song to download later when you are on an
acquired HD Radio station and the feature is on. To turn the feature on
and use it:
1. PressAMorFM>Options>TA Gbutton >On.
2. When you hear a song you like, touchTAG.
3. The system automatically saves the song’s information and transfers
it to your portable music player (if supported) when you connect it
to the system. The system automatically transfers the tag to your
player (if already connected) and a pop-up confirms the transfer.
4. When you access iTunes® with your portable music player, the tags
appear to you as a reminder. The system allows you to tag up to
approximately 100 songs. For a list of devices that support tagging,
see www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca.
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When HD Radio broadcasts are active, you can access the following
functions:
•Scanallows you to hear a brief sampling of all available stations. This
feature still works when HD Radio reception is on, although it does
not scan for HD2-HD7 channels. You may see the HD logo appear if
the station has a digital broadcast.
•Memory presetsallow you to save an active channel as a memory
preset. Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound returns
when finished. When switching to an HD2 or HD3 memory preset, the
sound mutes before the digital audio plays, because the system has to
reacquire the digital signal.
•Note:As with any saved radio station, you cannot access the
saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
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In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential Station Issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
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HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.9–107.9>” “FM autoset preset <#>”
“<87.9–107.9> HD”
1“FM preset <#>”
“<530–1710>” “FM1”
“AM” “FM 1 preset <#>”
“AM <530–1710>” “FM2”
“AM autoset” “FM 2 preset <#>”
“AM autoset preset <#>” “HD <#>”
1
“AM preset <#>” “Preset <#>”
“Browse”2“Radio off”
“FM” “Radio on”
“FM <87.9–107.9>” “Set PTY”
“FM <87.9-107.9> HD <#>”
1“Tune”3
“FM autoset” “Help”
1If available.
2If you have said, “Browse”, seeBrowsing device contentearlier in this
section.
3If you have said, “Tune”, see the following “Tune” chart.
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“TUNE”
“<87.9–107.9>” “FM autoset”
“<87.9-107.9> HD <#>”
*“FM autoset preset <#>”
“<530–1710>” “FM preset <#>”
“AM” “FM1”
“AM <530–1710>” “FM 1 preset <#>”
“AM autoset” “FM2”
“AM autoset preset <#>” “FM 2 preset <#>”
“AM preset <#>” “HD <#>”
*
“FM” “Preset <#>”
“FM <87.9–107.9>” “Help”
“FM <87.9-107.9> HD <#>”
*
*
If available.
SIRIUS® Satellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUStab.
Presets
Save a channel by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the channel. Sound returns
when finished.
ALERT
Save the current song, artist, or team as a favorite. The system alerts
you when it plays again on any channel.
Replay
Replay audio on the current channel. You can replay approximately
45 minutes of audio as long as you have remained tuned to the current
station. Changing stations erases the previous audio.
While in replay mode:
•Press and release the seek buttons to hear the previous or next song.
•Press and hold the seek buttons to reverse or fast forward in the
current track.
•Press play or pause to play or pause the audio.
•PressReplayto return to live audio if you have been using the
feature to replay audio.
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Scan
Touch this button to hear a brief sampling of channels.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set Category for Seek/Scanallows you to select a category of music
you would like to search for. You can then choose to either seek or scan
for the stations playing that category.
Parental Lockoutallows you to lock and unlock channels, change or
reset your PIN or unlock all channels. To use this feature, you need your
initial PIN, which is 1234.
Artist/Title/Team Alertsallows you to select Artists, Titles and Teams
that you would like the system to alert you to when they are playing on
other channels. PressEdit Alertsto delete or turn off alerts. You can
also set all alerts to on or off. When an alert appears on the screen, you
can choose to Tune to the channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event, you can save your favorite
teams so that the system can alert you when they are playing on a
satellite radio channel.
Note:SIRIUS does not support the Alert feature on all channels. Ford
Motor Company shall not be responsible for Alert feature variation.
Electronic Serial Number (ESN)is required when communicating
with SIRIUS about your account.
Direct Tune
Touch this button to manually enter the desired satellite channel
number. TouchEnterwhen you are done.
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Browse
Touch this button to view a list of all available stations. Scroll to see
more categories. Touch the station you want to listen to.
TouchSkipif you want to skip this channel.
TouchLockif you do not want anyone to listen to this channel.
TouchTi t l eorArtistto see song and artists on other stations.
Satellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUS satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“Sirius <0–223>” “SAT 3”
“” “SAT 3 preset <#>”
“Preset <#>” “SAT preset <#>”
“SAT” “Sirius off”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
*
“SAT 2” “Tune”**
“SAT 2 preset <#>” “Help”
*If you have said, “Sports game”, see the following “Sports game” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
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“TUNE”
“Sirius <0–223>”
“”
“Preset <#>”
“SAT”
“SAT 1”
“SAT 1 preset <#>”
“SAT 2”
“SAT 2 preset <#>”
“SAT 3”
“SAT 3 preset <#>”
“Help”
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
Note:This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite
radio system includes hardware and
a limited subscription term that begins on the date of sale or lease of your
vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of SIRIUS satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.
Satellite radio electronic serial number (ESN):You need your ESN to
activate, modify or track your satellite radio account. The ESN is on the
System Information Screen (SR ESN: XXXXXXXXXXXX). To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
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