radio FORD C MAX HYBRID 2013 2.G Workshop Manual

Potential Satellite Radio Reception Issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault.
See your authorized
dealer for service.
Invalid Channel. The channel is no
longer available.Tune to another
channel or choose
another preset.
456MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Unsubscribed Channel. Your subscription does
not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact SIRIUS at
1-888-539-7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off theLock
orSkipfunction on
that station.
Subscription Updated. SIRIUS has updated
the channels available
for your vehicle.No action required.
CD
Press the lower left corner of the touchscreen, and then select
theCDtab.
You can also advance and reverse the current track or current folder, if
applicable.
Repeat
Touch this button to repeat the currently playing track, all tracks on the
disc or turn the feature off if already on.
MyFord Touch® (If Equipped)457
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Your A/V inputs allow you to connect an
auxiliary audio/video source (such as a
gaming systems or a personal camcorder)
by connecting RCA cords (not included)
to these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack to play music
from your portable music player over your vehicle’s speakers. Plug in
your 1/8 inch (3.5 millimeter) RCA adapter into the two left A/V input
jacks (red and white).
Press the lower left corner of the touchscreen, and then selectA/V In.
To use the auxiliary input jack feature, make sure that your portable music
player is designed for use with headphones and that it is fully charged.
You also need an audio extension cable with stereo male 1/8th-inch
(3.5 millimeter) connectors at one end and a RCA jack at the other.
1. Switch off the engine, radio and portable music player. Set the parking
brake and put the transmission in positionP.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adapter in one of the two left
A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned
FM station or a CD (if there is a CD already loaded into the system).
4. Adjust the volume as desired.
5. Turn the portable music player on and adjust the volume to
12the
maximum.
6. Press the lower left corner on the touchscreen. Select the A/V In tab.
(You should hear audio from your portable music player although it
may be low.)
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the
controls.
In order to playback video from your iPod® or iPhone® (if compatible),
you must have a special combination USB/RCA composite video cable
(which you can buy from Apple®). When the cable is connected to your
iPod® or iPhone®, plug the other end into both the RCA jacks and the
USB port.
464MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Troubleshooting
•Do not connect the audio input jack to a line level output. The jack
only works correctly with devices that have a headphone output with
a volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problem persists, replace or
recharge the batteries in the portable media player.
•Control the portable media player in the same manner when used with
headphones, as the auxiliary input jack does not provide control (such
as Play or Pause) over the attached portable media player.
PHONE
A. Phone
B. Quick Dial
C. Phonebook
D. History
E. Messaging
F. Settings
A
B
C
D
E
F
MyFord Touch® (If Equipped)465
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Hands-free calling is one of the main features of SYNC®. Once you pair
your phone, you can access many options using the touchscreen or voice
commands. While the system supports a variety of features, many are
dependent on your cellular phone’s functionality. At a minimum, most
cellular phones with Bluetooth wireless technology support the following
functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dialing a number
•Redialing
•Call waiting notification
•Caller ID.
Other features, such as text messaging using Bluetooth and automatic
phonebook download, are phone-dependent features. To check your
phone’s compatibility, see your phone’s user manual and visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
Note:Put the transmission in positionP.Turn on your vehicle ignition
and the radio.
1. TouchAdd Phonein the upper left corner of the touchscreen.Find
SYNCappears on the screen and instructs you to begin the pairing
process from your device.
2. Make sure that Bluetooth is set toOnand that your cellular phone is
in the proper mode. See your phone’s manual if necessary.
•SelectSYNC,and a six-digit PIN appears on your device.
466MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

3. If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN displayed on
the touchscreen. Skip the next step.
4. When prompted on your phone’s display, confirm that the PIN
provided by SYNC matches the PIN displayed on your cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone options. For more information
on your phone’s capability, see your phone’s manual and visit the
website.
Pairing Subsequent Phones
Note:Put the transmission in positionP.Turn on your vehicle ignition
and the radio.
1.
Press thePhonecorner of the touchscreen >Settings>BT Devices
>Add Device.
2. Make sure that Bluetooth is set toOnand that your cellular phone is in
the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful. The system asks you if you want to download
your phonebook.
SYNC may prompt you with more phone options. For more information
on your phone’s capability, see your phone’s user guide and visit the
website.
Making Calls
Press the voice button on your steering wheel controls. When
prompted, say, “Call ” or say “Dial”, then the desired
number.
To end the call or exit phone mode, press and hold the phone
button.
MyFord Touch® (If Equipped)467
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Power
This screen displays how the electric vehicle system transfers power in
order to accelerate or recharge the battery. The power flow screens show
power going to or through a component. These screens are for your
information only, and do not require any input from you.
Depending on your vehicle type, the power flow screen may vary in
order to show the appropriate components.
Note:Vehicle configuration and status displayed may not always match
actual vehicle state due to display constraints and simplified graphics.
A.Motor-to-wheel flowshows the direction of power flow between the
wheels and the electric motor.
B.Electric Motorrepresents the hybrid electric motor. The higher the
motor power is, the larger the circle around this node. Any time the
vehicle is ready to be driven, the motor node illuminates.
C.Battery-to-motor flowshows the direction of power flow between
the high-voltage battery and the electric motor. Flow toward the motor
indicates the battery is providing power to accelerate the vehicle
(discharging the battery). Flow toward the battery indicates the electric
motor is providing power to the battery (charging the battery).
Note:The battery-to-motor flow includes battery power the vehicle is
using for acceleration. It does not include energy the vehicle is using for
accessories (such as air conditioning, headlights and radio). This screen
displays accessories and climate usage separately.
A
H
DGEF
BC
IKMLJ
N
MyFord Touch® (If Equipped)481
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Navigation
Press theSettingsicon >Settings>Navigation,then select
from the following:
Navigation
Map PreferencesTurn breadcrumbs on and off.
Have the system display your turn list top to
bottom or bottom to top.
Turn the Parking POI notification on and off.
Route PreferencesHave the system display the shortest route,
fastest route or ecological route.
Have the system avoid freeways.
Have the system avoid tollroads.
Have the system avoid ferries or car trains.
Have the system use high-occupancy vehicle
lanes.
Navigation
PreferencesHave the system use guidance prompts.
Have the system automatically fill-in
State/Province information.
Traffic PreferencesHave the system display areas where
roadwork occurs.
Have the system display incident icons.
Have the system display areas where difficult
driving conditions may occur.
Have the system display areas where snow
and ice on the road may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be
reduced visibility.
Have the system turn on your radio for traffic
announcements.
Avoid AreasEnter specific areas that you would like to
avoid on planned navigation routes.
MyFord Touch® (If Equipped)503
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Help
Press theSettingsicon >Help,then select from the following:
Help
Where Am I?View your vehicle’s current location, if your
vehicle is equipped with navigation. If your
vehicle is not equipped with navigation,
nothing displays.
System InformationTouchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial
number (ESN).
Gracenote® Database Information and Library
version.
Software LicensesView the licenses for any software and
applications installed on your system.
Driving RestrictionsCertain features are not accessible when your
vehicle is moving.
911 AssistTurn on and turn off the 911 Assist feature.
See911 Assistin theSYNC applications
and servicessection.
In Case of Emergency (ICE) Speed Dial
allows you to save up to two numbers as ICE
contacts for quick access if there is an
emergency. SelectEditto access your
phonebook and then select the desired
contacts. The numbers then appear as options
on this screen for the ICE 1 and ICE 2
buttons. The ICE contacts you select appear
at the end of the 911 Assist call process.
Voice Command ListView categorized lists of voice commands.
To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
MyFord Touch® (If Equipped)507
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Vehicle without MyFord Touch or MyLincoln Touch
FCC ID: KMHSG1G1 IC: 1422A-SG1G1
FCC ID: WDGSG1G1 IC: 5248B-SG1G1
Vehicle with MyFord Touch or MyLincoln Touch
FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.
WARNING:Changes or modifications not expressively approved
by the party responsible for compliance could void the user’s
authority to operate the equipment. The term “IC:” before the radio
certification number only signifies that Industry Canada technical
specifications were met.
The antenna used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Appendices543
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)