check engine FORD C MAX HYBRID 2013 2.G Owners Manual

Fuses 271
Changing a fuse......................................271
Fuse specification chart................................272
Maintenance 281
General information...................................281
Opening and closing the hood............................282
Under hood overview..................................283
Engine oil dipstick....................................284
Engine oil check......................................284
Motor/Electronics Coolant...............................286
Engine coolant.......................................286
Engine coolant check..................................286
Automatic transmission fluid check........................291
Brake fluid check.....................................292
Power steering fluid check..............................292
Fuel filter...........................................292
Washer fluid check....................................293
Changing the vehicle battery.............................293
Checking the wiper blades..............................294
Changing the wiper blades..............................294
Air filter(s).........................................296
Adjusting the headlamps................................300
Removing a headlamp..................................302
Changing a bulb......................................302
Bulb replacement.....................................308
Bulb specification chart.................................309
6Table of Contents
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake
fluid – non
petroleum
baseBrake systemCabin air filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
10Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Cruise Control (if equipped)
It will illuminate when you switch this feature on.
Direction Indicator
Illuminates when the left or right turn signal or the hazard
warning flasher is turned on. If the indicators stay on or flash
faster, check for a burned out bulb.
Door Ajar
Displays when the ignition is on and any door is not completely
closed.
Engine/Motor Coolant Overheat Warning
It will illuminate when the engine or motor cooling system is
overheating. Stop the vehicle in a safe place and contact your
authorized dealer.
Engine Oil
If it illuminates with the engine running or when you are
driving, this indicates a malfunction. Stop your vehicle as soon
as it is safe to do so and switch the engine off. Check the
engine oil level.
Note:Do not resume your journey if it illuminates despite the level
being correct. Have the system checked by your authorized dealer.
EV Now
It will illuminate when you select this feature on
EV Later
It will illuminate when you select this feature on
Fasten Safety belt
It will illuminate and a chime will sound to remind you to fasten
your safety belt.
EV
11 0Instrument Cluster
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Front Airbag
If it fails to illuminate on startup, continues to flash or remains
on, it indicates a malfunction. Have the system checked by
your authorized dealer. A chime will sound when there is a
malfunction in the indicator light.
Front Fog Lamps (if equipped)
It will illuminate when you switch the front fog lamps on.
High Beam
It will illuminate when the headlamp high beam is switched on.
It will flash when you use the headlamp flasher.
Liftgate Ajar
It will illuminate when the liftgate is not completely closed.
Low Battery
It will illuminate when the battery level is low. May also be
accompanied by a message suggesting the driver reduce usage
of the climate system.
Low Fuel Level
It will illuminate when the fuel level is low or near empty.
Refuel as soon as possible.
Low Tire Pressure Warning
It will illuminate when your tire pressure is low. If the lamp
remains on with the engine running or when driving, check
your tire pressure as soon as possible.
The lamp also illuminates momentarily when you switch the ignition on
to confirm the lamp is functional. If it does not illuminate when you
switch the ignition on, or begins to flash at any time, have the system
checked by your authorized dealer.
Instrument Cluster111
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Overdrive Cancel and Grade Assist (if equipped)
It will illuminate when the overdrive function of the
transmission has been turned off and the grade assist function
has been turned on.
Parking Lamps
It will illuminate when you switch the parking lamps or headlam
ps on.
Powertrain Malfunction/Reduced Power
It will illuminate when a powertrain or high-voltage charge system
fault has been detected. If the indicator stays on or continues to
come on, contact your authorized dealer as soon as possible.
Ready to Drive
It will illuminate once the vehicle has been switched on and is
ready to drive. A corresponding message may display stating
ready to drive or a message regarding budget if a charge point
has not been entered.
Service Engine Soon
Theservice engine soonindicator light illuminates when the
ignition is first turned to the on position to check the bulb and to
indicate whether the vehicle is ready for Inspection/Maintenance
(I/M) testing. Normally, the “service engine soon” light will stay on until the
engine is cranked, then turn itself off if no malfunctions are present.
However, if after 15 seconds the “service engine soon” light blinks eight
times, it means that the vehicle is not ready for I/M testing. See the
Readiness for inspection/maintenance (I/M) testingin theFuel and
Refuelingchapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theFuel and Refuelingchapter.
If the light is blinking, engine misfire is occurring which could damage
your catalytic converter. Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
11 2Instrument Cluster
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Charging and Electrical System
MessageAction / Description
Ready to Drive Displays when the vehicle is ready
to drive.
Engine On Displays when the engine is on.
Unplug Prior to Starting Vehicle Displays when the vehicle detects
it is still plugged and the power is
activated. (Energi only)
Doors Message Action / Description
X Door Ajar Displays when not completely
closed.
Liftgate Ajar Displays when not completely
closed.
Fuel Message Action / Description
Check Fuel Fill Inlet Displayed when the fuel fill inlet
may not be properly closed.
Fuel Level LOW Displays when the fuel level is low.
Please Wait to Refuel Displays when you need to wait
before refueling your vehicle.
Ready to Refuel Displays when the vehicle is ready
to be refueled.
Close Fuel Door Displays when the fuel door listed
is not closed.
Refuel Error See Manual Displays when there is a vehicle
error and it cannot be refueled.
Refer toRefuelingin theFuel
and Refuelingchapter for more
information.
Fuel Freshness Displays when EV functionality is
disabled and the engine is running
to maintain fuel freshness. Refer to
theFuel and Refuelingchapter
for more information.
Information Displays129
2013 C-Max Full Hybrid(34h)
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USA(fus)

Maintenance Message Action / Description
LOW Engine Oil Pressure Stop the vehicle as soon as safely
possible, turn off the engine.
Check the oil level. If the warning
stays on or continues to come on
with your engine running, contact
your authorized dealer as soon as
possible.
Engine Coolant Overtemperature Displays when the engine is
overheating. Stop the vehicle as
soon as safely possible, turn off
the vehicle and let it cool. If the
warning stays on or continues to
come on, contact your authorized
dealer as soon as possible.
Oil Change Required Displays when the engine oil life is
depleted and requires a change.
Change Engine Oil Soon Displays when the engine oil life
requires a change soon.
Washer Fluid Level LOW Displays when the washer fluid is
low and needs to be refilled. Refer
toWindshield washer fluidin the
Maintenance and Specifications
chapter.
Motor Coolant Overtemperature Displays when the motor
electronics are overheating. Stop
the vehicle as soon as safely
possible, turn off the vehicle and
let it cool. If the warning stays on
or continues to come on, contact
your authorized dealer as soon as
possible.
132Information Displays
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Maintenance Message Action / Description
See Manual Indicates a powertrain or
high-voltage charge system fault
has been detected. If the indicator
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Service Tire Mobility Kit Displayed when the kit needs
service. See your authorized
dealer.
Oil Maintenance Displays when EV functionality is
disabled and the engine is running
to maintain oil quality. Refer to the
Maintenancechapter for more
information.
MyKey® Message Action / Description
MyKey not Created Displayed during key programming
when MyKey® cannot be
programmed.
MyKey active Drive Safely Displays when MyKey® is active.
Speed Limited to xx MPH/km/h Displays when starting the vehicle
and MyKey® is in use and the
MyKey speed limit is on.
Near Vehicle Top Speed Displays when a MyKey® is in use
and the MyKey speed limit is on
and the vehicle speed is
approaching 80 mph (130 km/h).
Vehicle at Top Speed of MyKey
SettingDisplays when a MyKey® is in use
and the MyKey speed limit is on
and the vehicle reaches 80 mph
(130 km/h).
Check Speed Drive Safely Displayed when a MyKey® is in
use and the optional setting is
on and the vehicle exceeds a
preselected speed.
Information Displays133
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

GENERAL INFORMATION
WARNING:Extended idling at high engine speeds can produce
very high temperatures in the engine and exhaust system,
creating the risk of fire or other damage.
WARNING:Do not park, idle, or drive your vehicle on dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Do not start your vehicle in a closed garage or in
other enclosed areas. Exhaust fumes can be toxic. Always open
the garage door before you start the engine.
WARNING:If you smell exhaust fumes inside your vehicle,
have your vehicle checked by an authorized dealer immediately.
Do not drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle may exhibit some unusual
driving characteristics for approximately 5 miles (8 kilometers) after
you connect it. This is because the engine management system must
realign itself with the engine. You may disregard any unusual driving
characteristics during this period.
The powertrain control system meets all Canadian interference-causing
equipment standard requirements regulating the impulse electrical field
or radio noise.
Do not press the accelerator pedal while starting the engine. If you have
difficulty starting the engine, seeFailure to startlater in this section.
174Starting and Stopping the Engine
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Ignition Modes
Off:Turns the ignition off.
•Without applying the brake pedal, press and release the button once
when the ignition is in the on mode, or when the engine is running
but the vehicle is not in motion.
On:All electrical circuits are operational. Warning lamps and indicators
are illuminated.
•Without applying the brake pedal, press and release the button once
from off mode.
Start:Starts the engine.
•
Press the brake pedal, and then press the button until the engine starts.
STARTING A GASOLINE ENGINE
When you start the engine, the idle speed increases, this helps to warm
up the engine. If the engine idle speed does not slow down automatically,
have your vehicle checked by an authorized dealer.
Before starting the engine check the following:
•Make sure all occupants have fastened their safety belts.
•Make sure the headlamps and electrical accessories are off.
•Make sure the parking brake is on.
•Make sure the gearshift is in positionP.
•Turn the ignition key to positionII.If your vehicle is equipped with a
keyless ignition, see the following instructions.
Vehicles with an Ignition Key
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to positionIII.Release the key when the engine starts.
Note:The engine may continue cranking for up to 15 seconds or until it
starts.
Note:If you cannot start the engine on the first try, wait for a short
period and try again.
START
STOP ENGINE
176Starting and Stopping the Engine
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)