FORD C MAX HYBRID 2013 2.G Repair Manual

Type 2
To release the key blade, slide
the release on the back of the
transmitter, then pull the blade out.
Note:Your vehicle’s back-up keys
were issued with a security tag that
provides important vehicle key cut
information. Keep the tag in a safe
place for future reference.
Replacing the Battery
Note:Refer to local regulations when disposing of transmitter batteries.
Note:Do not wipe off any grease on the battery terminals or on the
back surface of the circuit board.
Note:Replacing the battery will not delete the transmitter from the
vehicle. The transmitter should operate normally.
The remote control uses one coin-type three-volt lithium battery CR2032
or equivalent.
Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of the
transmitter near the key ring to
remove the battery cover.
2. Remove the old battery.
3. Insert the new battery. Refer to the
instructions inside the transmitter for the
correct orientation of the battery. Press
the battery down to make sure it is fully
in the housing.
4. Snap the battery cover back onto the
transmitter.
60Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Intelligent Access Key (Type 1)
1. Press and hold the push buttons
to release the cover. Carefully
remove the cover.
2. Remove the key blade.
3. Twist the screwdriver in the position
shown to start separating the two
halves of the remote control.
4. Twist the screwdriver in the
position shown to separate the two
halves of the remote control.
Note:Do not touch the battery
contacts or the printed circuit board
with the screwdriver.
5. Carefully remove the battery with
the screwdriver.
1
1
2
3
4
5
Keys and Remote Control61
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

6. Install a new battery with the+facing downward.
7. Assemble the two halves of the transmitter back together.
8. Install the key blade.
Intelligent Access Key (Type 2)
1. Remove the backup key from the transmitter.
2. Twist a thin coin under the tab
hidden behind the backup key head
to remove the battery cover. Do not
use the backup key to remove the
cover or you could damage the
intelligent access key.
3. Remove the old battery.
4. Insert a new battery with the+facing downward. Press the battery
down to make sure it is fully in the housing.
5. Snap the battery cover back onto the transmitter and install the
backup key.
Car Finder
Press the lock button on the key twice within three seconds. The horn
will sound and the turn signals will flash. We recommend you use this
method to locate your vehicle, rather than using the panic alarm.
Sounding a Panic Alarm (If Equipped)
Press the button to activate the alarm. Press the button again
or switch the ignition on to deactivate.
Note:The panic alarm will only operate when the ignition is off.
62Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Remote Start (C-MAX Energi Only)
WARNING:To avoid exhaust fumes, do not use remote start if
your vehicle is parked indoors or areas that are not well
ventilated.
Note:Do not use remote start if your vehicle is low on fuel.
The remote start button is on the transmitter.
This feature allows you to start the vehicle from outside the vehicle.
The transmitter has an extended operating range.
Vehicles with automatic climate control can be configured to operate
when the vehicle is remote started. Refer to theClimate Control
chapter for more information.
Many states and provinces have restrictions for the use of remote start.
Check your local and state or provincial laws for specific requirements
regarding remote start systems.
The remote start system will not work if:
•the ignition is on
•the alarm system is triggered
•the feature has been disabled
•the hood is not closed
•the transmission is not inP
•the vehicle battery voltage is too low
•the powertrain malfunction/reduced power indicator was on the last
time the vehicle was driven.
Keys and Remote Control63
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Remote Starting the Vehicle
Note:Each button press must be done within three seconds of each
other. The vehicle will not remote start if this sequence is not followed
and the horn will not chirp.
The label on your transmitter
details the starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps will flash
twice.
The horn will chirp if the system fails to start (unless quiet start is on).
Quiet start will run the blower fan at a slower speed to reduce noise.
It can be switched on or off. Refer to theInformation Displayschapter.
Note:If the vehicle has been remote started and is equipped with an
integrated keyhead transmitter, you must turn the ignition on before
driving the vehicle. If equipped with an intelligent access transmitter, you
must press theSTART/STOPbutton on the instrument panel once while
applying the brake pedal before driving the vehicle.
The power windows will be inhibited during the remote start and the
radio will not turn on automatically.
The parking lamps will remain on and the vehicle will run for 5, 10,
or 15 minutes, depending on the setting. Refer to theInformation
Displayschapter to select the duration of the remote start system.
64Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still running to extend the run
time for another remote start duration. If you programmed the duration
to last 10 minutes, the second 10 minutes will be added. For example, if
the vehicle had been running from the first remote start for five minutes,
the vehicle will continue to run now for a total of 20 minutes.
Wait at least five seconds before remote starting after a vehicle
shutdown.
Turning the Vehicle Off After Remote Starting
Press the button once. The parking lamps will turn off.
You may have to be closer to the vehicle than when starting due to
ground reflection and the added noise of the running vehicle.
You can disable or enable the remote start system through the
information display. Refer to theInformation Displaychapter.
REPLACING A LOST KEY OR REMOTE CONTROL
You can purchase replacement or additional keys or remote controls from
an authorized dealer. A dealer can program the transmitters to your
vehicle or you may be able to program them yourself. See theSecurity
chapter for information on programming your transmitters.
Keys and Remote Control65
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

PRINCIPLES OF OPERATION
MyKey allows you to program keys with restricted driving modes to
promote good driving habits. You can use all but one of the keys
programmed to your vehicle with these restricted modes.
Any keys that have not been programmed are referred to as
administrator keys or admin keys. These can be used to:
•create a restricted key
•program optional MyKey settings
•clear all MyKey features.
When you have programmed a MyKey, you can access the following
information using the information display:
•How many admin keys and MyKeys are programmed to your vehicle.
•The total distance your vehicle has traveled using a MyKey.
Note:Switch the ignition on to use the system.
Note:All MyKeys are programmed to the same settings. You cannot
program them individually.
Note:For vehicles equipped with intelligent access keys (push-button
start): When both a MyKey and an admin intelligent access key (fob) are
present, your vehicle will recognize the admin fob to start the engine.
Note:If you start your vehicle while using a MyKey, your key’s
programmed restrictions will remain active until you turn the engine off.
This remains true, even if a passenger with an admin key enters your
vehicle after you started the engine with a MyKey.
Standard Settings
These settings activate automatically with a programmed MyKey:
•Belt-Minder. You cannot disable this feature. The audio system will
mute when this feature is activated.
•Early low fuel. The low-fuel warning activates earlier, giving MyKey
drivers more time to refuel.
•Driver assist features remain on and active: the collision warning
system, navigation, parking aids and BLIS (Blind Spot Information
System) with cross traffic alert.
•Satellite radio adult content restrictions.
66MyKey
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Optional Settings
You can configure MyKey settings when you first create a MyKey.
You can also change the settings afterward with an admin key.
The following settings can be configured using an admin key:
•Set various vehicle speed limits. Warnings will be shown in the display
followed by an audible tone when your vehicle reaches the set speed.
You cannot override the set speed by fully depressing the accelerator
pedal.
•Set various vehicle speed reminders. Warnings will be shown in the
display followed by an audible tone when the set vehicle speed is
exceeded.
•Audio system maximum volume of 45%. A message will be shown
in the display when you attempt to exceed the limited volume.
Automatic volume control will be disabled.
•Always on setting. When this is selected, you will not be able to
disable Advance Trac, 911 Assist or the do not disturb feature
(if your vehicle is equipped).
CREATING A MYKEY
Use the information display to create a MyKey:
1. Insert the key you want to program into the ignition. If your vehicle
is equipped with a push-button start and you have a backup slot, put
the intelligent access key in the backup slot. If your vehicle does not
have a backup slot, hold your intelligent access key fob next to the
steering column. See theStarting and Stopping the Enginechapter
for the proper key fob placement.
2. Turn the ignition on.
3. From the main menu within the information display, pressOKor the
>button to navigate through the various screens. SelectSettings
and thenMyKey.
4. PressOKor the>button to selectCreate.
5. When prompted, hold theOKbutton until you see a message
informing you to label this key as a MyKey. The key will be restricted
at your vehicle’s next start.
After the key is successfully programmed, make sure you label it so you
can distinguish it from the admin keys.
You can also program optional settings for the key(s). Refer to
Programming/Changing Optional Settings.
MyKey67
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Programming/Changing Optional Settings
Note:All programmed keys can be cleared within the same key cycle in
which a key was programmed, otherwise an admin key is required to
clear the keys. To clear all keys, seeClearing all MyKeys.
You can access the optional settings through the information display
control.
1. Turn the ignition on using an admin key.
2. Access the main menu and select Settings, then MyKey.
3. Use the arrow buttons to get to an optional feature.
4. PressOKor>to scroll through settings.
5. PressOKor>to make a selection.
CLEARING ALL MYKEYS
You can clear the programming while you create a MyKey or use an
admin key to clear the restrictions. When you clear the restrictions, you
return the key to its original admin key status.
To clear your MyKey, use the information display to do the following:
1. Access the main menu and selectSettings, thenMyKey.
2. Scroll toClear Alland press theOKbutton.
3. Hold theOKbutton untilALL MYKEYS CLEAREDdisplays .
CHECKING MYKEY SYSTEM STATUS
The information display shows the programmed keys’ status:
•MYKEY DISTANCE:Tracks distance when drivers use a restricted
key. The only way to delete the accumulated distance is by using an
admin key to reset this to zero. If the MyKey distance does not
accumulate as expected, then:
1. The intended user is not using the programmed key.
2. An admin key user recently reset the distance.
•NUMBER OF MYKEY(S):Indicates the number of restricted keys
programmed to the vehicle. Use this feature to detect how many
restricted keys you have for your vehicle, or when a MyKey has
recently been deleted.
•NUMBER OF ADMIN KEY(S):Indicates how many admin keys are
programmed to the vehicle. Use this feature to determine how many
unrestricted keys you have for your vehicle, or if an additional MyKey
has been programmed.
68MyKey
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

USING MYKEY WITH REMOTE START SYSTEMS
MyKey is not compatible with non-Ford-approved (unlicensed)
aftermarket remote start systems. If you choose to install a remote start
system, please see your Ford authorized dealer for a Ford-approved
remote start system.
The following information may help customers who choose to install an
unlicensed remote start system. The instructions provided below do not
make the MyKey system or its features compatible with any unlicensed
remote start system, but they may help you retain some MyKey
functions.
Vehicles Equipped with Traditional Keys
MyKey programming and restrictions are not compatible with unlicensed
remote start systems, but there are ways you can retain some of the
MyKey functions. To learn if this is possible, use the remote start to start
your vehicle. While the vehicle’s engine is running: .
1. Insert your key into the ignition cylinder.
2. Restart the engine using the key in the ignition.
3. If MyKey recognizes your unlicensed remote start system as an
additional admin key with its associated privileges, then you can
program it as a MyKey just as you would program a traditional key.
To program an unlicensed remote start system as a MyKey, do the
following:
•Enter the vehicle and close all doors.
•Use the remote start to start your vehicle.
•See theCreating a MyKeysection and follow Steps 1–5.
Vehicles Equipped with Intelligent Access Key (Push-button Start)
It is not possible to program your unlicensed remote start system
as a MyKey if your vehicle is equipped with intelligent access keys
(push-button start), but you can still retain the MyKey programming
with your intelligent access key fob by following this process:
1. Enter the vehicle and close all doors.
2. Start your vehicle with the remote start. Do not open a door or shift
the vehicle out of P (Park) as either action will cause the engine to
stall. While the engine is running, your remote start retains its admin
key status.
3. Restart the engine by pressing the Start/Stop button. SeeKeyless
Startingfor more information. The vehicle will identify your
intelligent access fob as an admin key or a MyKey, depending
on the settings of the actual key used to start the vehicle.
MyKey69
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)