lock FORD C MAX HYBRID 2015 2.G Service Manual

•
Very high or low outside temperature
(to provide system cooling or heating).
For C-MAX Energi vehicles, climate
control demands by passengers may
not directly cause the engine to run.
This only occurs when the high voltage
battery charge is low, or if the outside
temperature is cold enough to require
the engine to provide additional heat
for the cabin.
• Engine not warm enough to provide
passenger requested cabin
temperature.
Stopping: The gas engine may shut off
to conserve fuel as you come to a stop.
Restarting the vehicle is not required.
Simply step on the accelerator when you
are ready to drive.
Transmission Operation:
Due to the
technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note: Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
It is not recommended to idle the
vehicle in neutral (N) for an extended
period of time because this will discharge
your high voltage battery and decrease fuel
economy. The engine will not start or stop,
and cannot provide power to the hybrid
system in neutral (N).
Low:
Low (L) is designed to mimic the
enhanced engine braking available in
non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary
engine braking. This is normal and will not
damage your vehicle. In low gear, the gas
engine will remain on more often than in
drive (D).
Reverse:
In reverse (R), vehicle speed is
limited to 22 mph (35 km/h). Unique Hybrid Operating
Characteristics
Your vehicle behaves differently compared
to a non-hybrid. Here is a description of the
major differences:
Battery:
Your hybrid is equipped with a
high voltage battery. A cool battery
maintains battery life and provides the
best possible performance. Your hybrid
high voltage battery may periodically
re-condition itself to maintain maximum
efficiency. You may notice slight changes
in driveability during this process, but it is
an important part of your hybrid's high
voltage battery optimization features.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery.
Engine:
The engine speed in your hybrid
is not directly tied to your vehicle speed.
Your vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system.
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If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel
™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Note:
Your vehicle features a locking fuel
door and an auto-sealing feature that locks
the fuel tank refueling valve. Before you can
refuel your vehicle, you must first press the
button located on the center console.
Pressing this button will unlock the fuel tank
refueling valve allowing the fuel filler door
to open so that you can insert the fuel filler
nozzle into the fuel inlet. This could take up
to fifteen seconds before the fuel filler door
pops open allowing the insertion of the fuel
filler nozzle.
When fueling your vehicle:
1. Put the vehicle in park (P) and switch the ignition off.
2. Press the fuel button located on the center console. 3. Wait up to fifteen seconds before
opening the fuel filler door. During this
time, a Fuel Door Opening message
will appear in the information display
screen.
4. When the door is open, a
Fuel Door
Open message will appear in the
information display, indicating that
your vehicle is ready to refuel. The
vehicle will remain ready to refuel for
approximately 20 minutes. If more than
20 minutes is required, you will need to
press the refueling button again. You
may experience the fuel pump turning
off if you do not press the refuel button
again.
5. Open the fuel filler door. 6. Slowly insert the fuel filler nozzle fully
into the fuel system and leave the
nozzle fully inserted until pumping is
complete. Hold the handle higher while
inserting for easier access.
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GENERAL INFORMATION
WARNING
Have the battery pack serviced only
by an authorized electric vehicle
technician. Improper handling can
result in personal injury or death. Note:
The high-voltage battery does not
require regular service maintenance. Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
orange striped tape or both. Do not come
in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life.Note:
The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect turns
off power from the high-voltage battery. Note:
There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.
To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access high-voltage disconnect
circuit. To do this, you must unplug the
circuit from the circuit port connected to
the battery.
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Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle. The 120 volt convenience cord
inline control box has three indicator lights
that represent the charging status, power,
charge and fault.
Power (green light):
•
This indicator lights when you plug the
cord into the AC wall outlet.
Charge (green light):
• This indicates the status of charging.
• No light means you have not connected
the cord to the vehicle.
• A flashing light means that the
charging is in process.
• A solid light means you have connected
the cord, but your vehicle is not
charging.
Fault (red triangle light):
• This indicates a detected failure and
that charging is not possible.
• A flashing red triangle light means that
the 120 volt convenience cord is trying
to reset the failure and could restart
the charging cycle.
• A solid red triangle light means that the
fault is permanent. You need to unplug
the cord and then plug it back in to
reset the fault. Contact an authorized
dealer.
Charge Port
The charge port is located between the
front left-hand side door and the front
left-hand side wheel well. Press the
indentation on the charge port door to
open and close it. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
You can modify the light ring illumination
settings. The light ring located around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
You can press the unlock button on your
key fob to view the charge status of your
vehicle. Based on which quadrants light,
you can determine the current state of
charge. If the charge is below 25 percent,
the light ring does not light. Do not forget
to press the lock button on your key fob to
re-lock your vehicle.
The light ring also displays the current
state of charge when opening the doors.
The cord acknowledgment feature
activates when you initiate a charge cycle.
The four light quadrants each individually
flash in a clockwise motion, starting with
the top right-hand side light and ending
with the top left-hand side, two times
confirming that the system detects the
charging coupler.
Charging
Note: Your vehicle must be in park (P) to
charge.
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To charge your high voltage battery:
1.
Put your vehicle in park (P) and switch
off your vehicle.
2. Press the indentation on the charge port door to open it.
3. Plug the charging coupler into the charge port on your vehicle. Make sure
the button clicks confirming you have
completely engaged the coupler. 4. Verify that the cord acknowledgment
feature activates. The cord
acknowledgment feature activates
when you initiate a charge cycle.
5. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle:
• When the top right-hand side quadrant
is pulsing, the charge is between 0-25
percent.
• When the top right-hand side quadrant
is on and the bottom right-hand
quadrant is pulsing, the charge is
between 25-50 percent.
• When both right-hand side quadrants
are on and the bottom left-hand side
quadrant is pulsing, the charge is
between 50-75 percent. •
When three quadrants are on and the
top left-hand side quadrant is pulsing,
the charge is between 75-100 percent.
• When all the lights on the light ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: To lock the charging coupler, you
need a padlock or a combination lock with
a shackle diameter of 0.2 (5 mm) or less.
Also, the straight portion of the shackle
must be
1.0 (25.4 mm) or longer. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See charge settings in the MyFord
Touch section. See MyFord Touch ™
(page
327).
When you select Value Charge, charging
may not begin upon plugging in. The
vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
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When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
•
When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When the vehicle is waiting to charge,
the light ring will turn off one minute after
displaying the present state of charge. When
the vehicle automatically begins charging,
the light ring will turn on and display how
far along the charge is per the section above.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the light ring lighting
conditions. See Charge Port Light Ring
Settings in the MyFord Touch section. See
MyFord Touch ™ (page 327).
Disconnecting the Charging
Coupler
Note: Do not pull the wall plug from the
wall while the vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button. 2. Press the button on the charging
coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate your vehicle after either
event, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
For vehicles equipped with a push button
start system:
1. Press the
START/STOP button to
turn ignition off.
2. Press the brake pedal and press the START/STOP
button.
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AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully
and make sure the gearshift is
latched in park (P). Turn the ignition
to the off position and remove the key
whenever you leave your vehicle. Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously
for more than three seconds will limit
engine rpm, which may result in difficulty
maintaining speed in traffic and could lead
to serious injury. Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2.
Move the gearshift lever to the desired
gear.
3. Come to a complete stop.
4. Move the gearshift lever and securely latch it in park (P). Park (P)
This position locks the transmission and
prevents the front wheels from turning.
Come to a complete stop before putting
your vehicle into and out of park (P). Reverse (R)
With the gearshift lever in reverse (R), your
vehicle will move backward. Always come
to a complete stop before shifting into and
out of reverse (R).
N (Neutral)
With the gearshift lever in neutral (N), your
vehicle can be started and is free to roll.
Hold the brake pedal down while in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy.
Low (L)
•
Provides maximum engine braking.
• The transmission may be shifted into
low (L) at any vehicle speed.
• Is not intended for use under extended
or normal driving conditions and results
in lower fuel economy.
Grade assist:
Press the transmission control switch on
the side of the gearshift lever to activate
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•
Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
grade.
• The grade assist lamp in the instrument
cluster is illuminated. The grade assist lamp will
appear in the instrument cluster
when grade assist is turned on.
Press the transmission control switch
again to return to normal drive (D).
Brake-Shift Interlock WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled. Use the brake shift interlock lever to move
the gearshift lever from the park position
in the event of an electrical malfunction or
if your vehicle has a dead battery.
Apply the parking brake and turn the
ignition off before performing this
procedure.
1.
Remove the side panel on the right side
of the gearshift lever.
2. Locate the access hole.
3. Insert the screwdriver (or similar tool) into the access hole and press the lever
foreword while pulling the gearshift
lever out of the park (P) position and
into the neutral (N) position.
4. Remove the tool and reinstall the panel.
5. Start your vehicle and release the parking brake.
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 237). See
Warning Lamps and
Indicators (page 83).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the anti-lock brake system is
disabled, normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve the
range of your vehicle. The standard brake
system is designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
When the accelerator pedal is released or
the brake pedal is applied, the brake
controller automatically detects the
amount of deceleration requested and
optimizes how much of the deceleration
will be produced by regenerative braking.
The remaining portion is generated by
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standard friction braking. When the battery
is almost fully charged, the amount of
regenerative braking is limited to avoid
overcharging, and the requested
deceleration is produced by standard
friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:
When the system is operating, the
brake pedal will pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
PARKING BRAKE WARNING
Always set the parking brake fully
and leave your vehicle with the
transmission selector lever in
position P. Note:
Do not press the release button while
pulling the lever up.
To apply the parking brake: 1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its
fullest extent.
Note: If you park your vehicle on a hill and
facing uphill, move the transmission selector
lever to position
P and turn the steering
wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, move the transmission
selector lever to
P and turn the steering
wheel toward the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and put the transmission in park (P). You must remain in your vehicle once
you have activated the system.
During all times, you are responsible
for controlling your vehicle,
supervising the system and
intervening, if required. If the engine is revved excessively, or
if a malfunction is detected, the
system will be deactivated.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
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