check engine light FORD C-MAY HYBRID 2018 User Guide
[x] Cancel search | Manufacturer: FORD, Model Year: 2018, Model line: C-MAY HYBRID, Model: FORD C-MAY HYBRID 2018Pages: 475, PDF Size: 8.09 MB
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To prevent engine damage under these
conditions customers should follow these
steps:
•
Drive your vehicle at full engine
temperature for 15 to 30 minutes.
• Drive your vehicle at highway speeds.
• Drive your vehicle with the defroster
(hybrid vehicles) at full.
We recommend frequent oil changes.
Follow severe duty cycle in the
maintenance guide. This helps remove the
moisture contaminated oil from the engine.
Cold Weather Operation
To determine if the shortened oil change
interval or warming of the engine is
sufficient, clean and check the oil fill cap
on a regular basis. This will confirm that
the thick milky substance is not returning.
When extreme cold weather and sub-zero
conditions exist, fuel may be found in the
engine oil. This is caused by the engine not
reaching its full engine temperature.
In this situation, carry out the above steps
to prevent engine damage.
OIL CHANGE INDICATOR
RESET (If Equipped)
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed. 4. After three seconds, a message
appears confirming that the reset is in
progress.
5. After 25 seconds, a message appears confirming that the reset is complete.
6. Release the accelerator and brake pedals.
7. Switch the ignition off.
ENGINE COOLANT CHECK WARNINGS
Never remove the coolant reservoir
cap when the engine is running or
hot.
Do not put coolant in the windshield
washer reservoir. If sprayed on the
windshield, coolant could make it
difficult to see through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX mark.
Your vehicle has two separate cooling
systems. One for cooling the engine and a
separate system for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 415).
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5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the cooling system.
3. Refill with prediluted coolant as soon as possible.
Water alone, without coolant, can cause
engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing. Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community's regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
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General Information
WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
Note:
Make sure you regularly check the
expiry date on the sealant bottle.
Note: Do not use the kit if you have severely
damaged a tire. Only seal punctures located
within the tire tread with the kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to
the tire's sidewall. The tire may not
completely seal.
Loss of air pressure may adversely affect
tire performance. For this reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest
authorized Ford dealer or tire repair shop to
have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire; if the tire
is losing pressure, have the vehicle
towed.
• Read the information in the Tips for
Use of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Switch on
the hazard lights. •
Always set the parking brake to make
sure the vehicle does not move
unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors
or in a well-ventilated area) so the
compressor does not drain the
vehicle's battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes. This will help prevent the
compressor from overheating.
• Never leave the kit unattended during
operation.
• Sealant compound contains latex.
Those with latex sensitivities should
use appropriate precautions to avoid
an allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C)
and 158°F (70°C).
• Only use the sealing compound before
the use-by date. The use-by date is on
a label on the sealant canister, which
you can see through the rectangular
viewing window on the bottom of the
compressor. Check the use-by date
regularly and replace the canister after
four years of non-use.
• Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
• After sealant use, an authorized Ford
dealer must replace the tire pressure
monitoring system sensor and valve
stem on the wheel.
• Operating the kit could cause an
electrical disturbance in radio, CD and
DVD player operation.
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* When inflation only is required
for a tire or other objects, the
selector must be in the Air
position.
What to Do When a Tire Is
Punctured
Repair a tire puncture within the tire's tread
area in two stages with the kit.
• In the first stage, inflate the tire with a
sealing compound and air. After you
inflate the tire, you will need to drive
the vehicle a short distance 4 mi
(6 km) to distribute the sealant in the
tire.
• In the second stage, check the tire
pressure and adjust, if necessary, to the
vehicle's specified tire inflation
pressure.
First Stage: Inflating the Tire with
Sealing Compound and Air WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire's sidewall during inflation, stop
and call roadside assistance. If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance. Do not run the engine when
operating the air compressor unless
the vehicle is outdoors or in a
well-ventilated area. Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Switch the hazard lights on. Apply the
parking brake and switch the engine off.
Inspect the flat tire for visible damage. Sealant compound contains latex. Use
appropriate precautions to avoid any
allergic reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the dual purpose hose (black tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by turning the connector clockwise.
Tighten the connection securely. 4. Plug the power cable into the 12-volt
power point in the vehicle.
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Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note:
If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673 To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNCâ„¢ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
refer to the regional Ford or Lincoln
website.Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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A
A/C
See: Climate Control......................................... 106
About This Manual...........................................7
ABS See: Brakes............................................................ 153
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 154
Accessories......................................................411 Exterior style.......................................................... 411
Interior style........................................................... 411
Lifestyle................................................................... 411
Peace of mind....................................................... 411
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist..........................................161 Automatic Steering into Parking
Space................................................................. 163
Deactivating the Park Assist Feature..........163
Troubleshooting the System.......................... 164
Using Active Park Assist................................... 162
Adjusting the Headlamps.........................225 Horizontal Aim Adjustment........................... 226
Vertical Aim Adjustment................................. 225
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 106
Air Filter See: Changing the Engine Air Filter.............232
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting
............................................78
Anti-Theft Alarm............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................433
Apps.................................................................380 ........................................................................\
.......... 380
SiriusXM Traffic and Travel Link................... 382
At a Glance........................................................16
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime............................... 90Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System.................................................277 General Information.......................................... 277
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................282
Menu Structure.................................................. 284
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................280
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................278
Audio Unit - Vehicles With: Sony Audio System..........................................................287
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control
......................106
Smart Zone........................................................... 107
Automatic Engine Shutdown...................129
Automatic Transmission...........................150 Brake-Shift Interlock Override........................ 151
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 152
Understanding the Shift Positions of your Automatic Transmission............................ 150
Automatic Transmission Fluid Check
............................................................220
Autowipers.........................................................71 Autowipers Settings............................................ 72
Auxiliary Power Points
................................122
110 Volt AC Power Point.................................... 122
12 Volt DC Power Point...................................... 122
Locations................................................................ 122
B
Battery See: Changing the 12V Battery...................... 222
Blind Spot Information System...............170 Switching the System Off and On.................171
System Errors......................................................... 171
Using the Blind Spot Information System............................................................... 170
463
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Collision, Damage or Fire Event...............191
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 216
Crash Sensors and Airbag Indicator........45
Creating a MyKey............................................53 Programming/Changing Configurable
Settings............................................................... 53
Cross Traffic Alert
...........................................171
Blocked Sensors.................................................. 173
Switching the System Off and On................173
System Errors........................................................ 173
System Lights, Messages and Audible Alerts................................................................... 173
System Limitations............................................. 173
Using the Cross Traffic Alert System............171
Cruise Control
.................................................69
Principle of Operation...................................... 168
Cruise control See: Using Cruise Control................................ 168
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................76
Digital Radio
..................................................288
HD Radio Reception and Station
Troubleshooting............................................ 289
Direction Indicators
........................................77
Doors and Locks..............................................57
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver Knee Airbag
.........................................44
Driving Aids.....................................................170
Driving Hints...................................................183
Driving Through Water...............................184
DRL See: Daytime Running Lamps......................... 76E
Economical Driving
......................................183
EcoSelect.........................................................133
Electric Vehicle Information
.....................376
Power Flow........................................................... 376
Electromagnetic Compatibility
..............433
Emission Law.................................................143 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........144
Tampering With a Noise Control System............................................................... 143
End User License Agreement
.................435
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 435
Engine Block Heater
....................................128
Using the Engine Block Heater...................... 129
Engine Coolant Check
................................216
Adding Coolant.................................................... 217
Coolant Change.................................................. 219
Engine Coolant Temperature Management.................................................. 220
Fail-Safe Cooling................................................ 219
Recycled Coolant................................................ 218
Severe Climates.................................................. 218
Engine Emission Control............................143
Engine Immobilizer See: Passive Anti-Theft System.................... 66
Engine Oil Check
...........................................215
Adding Engine Oil............................................... 215
Operating in Cold Climates and Short Driving Cycles.................................................. 215
Engine Oil Dipstick.......................................215
Engine Specifications
.................................270
Entertainment...............................................352 AM/FM Radio...................................................... 354
Apps........................................................................\
362
Bluetooth Stereo or USB................................. 361
CD........................................................................\
... 360
HD Radio â„¢ Information (If
Available)......................................................... 357
SiriusXM® Satellite Radio (If Activated)........................................................ 354
Sources.................................................................. 353
Supported Media Players, Formats and Metadata Information................................ 362
USB Ports............................................................. 362
Environment
......................................................15
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L
Liftgate...............................................................62
Lighting Control...............................................74
Headlamp Flasher................................................ 75
Headlamp High Beam........................................ 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying
..................................................175
Load Limit........................................................176 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 180
Vehicle Loading - with and without a Trailer.................................................................. 176
Load Retaining Fixtures
..............................176
Luggage Anchor Points..................................... 176
Locking and Unlocking
.................................57
Activating Intelligent Access........................... 58
Autolock.................................................................. 60
Battery Saver.......................................................... 61
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers..............................................175 Removing the Shade......................................... 175
M
Maintenance...................................................212 General Information........................................... 212
Manual Liftgate
...............................................62
Closing the Liftgate............................................. 62
Opening the Liftgate........................................... 62
Manual Seats
..................................................113
Moving the Seat Backward and
Forward.............................................................. 113
Recline Adjustment............................................ 114
Message Center See: Information Displays................................. 92Mirrors
See: Heated Windows and Mirrors..............108
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts............................................271
MyKey Troubleshooting...............................55
MyKey â„¢
.............................................................52
Principle of Operation......................................... 52
N
Navigation
......................................................368
cityseeker.............................................................. 375
Destination Mode.............................................. 370
Map Mode............................................................ 369
Navigation Map Updates................................ 376
Navigation Menu................................................ 373
SiriusXM Traffic and Travel Link................... 376
SYNC AppLink..................................................... 375
Waypoints............................................................. 374
Normal Scheduled Maintenance...........418 Intelligent Oil-Life Monitorâ„¢......................... 418
Normal Maintenance Intervals..................... 419
O
Oil Change Indicator Reset.......................216 Resetting the Oil Life Monitoring
System............................................................... 216
Oil Check See: Engine Oil Check....................................... 215
Opening and Closing the Hood...............212 Closing the Hood ................................................. 213
Opening the Hood.............................................. 212
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........199
Overhead Console........................................124
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Parking Brake
.................................................154
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
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