tow FORD E-350 2019 Service Manual

TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
You can flat-tow (all wheels on the
ground, regardless of the powertrain or
transmission configuration) your disabled
vehicle (without access to wheel dollies
or vehicle transport trailer) under the
following conditions:
• Your vehicle is facing forward so you
tow it in a forward direction.
• You shift into Neutral (N). If you cannot
shift into Neutral (N), you may need to
override the transmission. See
Transmission
(page 87).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 66).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
vehicle transport trailer. Otherwise, you
cannot tow your vehicle.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km)
. Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
REDUCED ENGINE
PERFORMANCE WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See
Gauges
(page 53).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so. 2. Immediately switch the engine off to
prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See
Engine
Coolant Check (page 144).
5. Have your vehicle checked as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back
home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider. We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current
fuses. WARNING: To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs. Note:
If your vehicle is equipped with dual
batteries, disconnecting the primary
under-hood battery does not remove power
from all circuits.
The power distribution box is in the engine
compartment. It has high-current fuses
that protect your vehicle's main electrical
systems from overloads.
If the battery has been disconnected and
reconnected, you need to reset some
features. See Changing the 12V Battery
(page
153). Protected Component
Fuse Rating
Fuse or Relay
Number
Powertrain control module relay.
—
1
Starter solenoid relay.
—
2
Wiper relay.
—
3
Trailer tow battery charge relay.
—
4
Fuel pump relay.
—
5
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Protected Component
Fuse Rating
Fuse or Relay
Number
Trailer tow park lamp relay.
—
6
Auxiliary switch #4 relay.
—
7
Auxiliary switch #3 relay.
—
8
Modified vehicle and stripped chassis run/
start relay.
—
9
Cooling fan relay (6.2L engine).
—
10
Cooling fan (6.2L engine).
50A 1
11
Modified vehicle and stripped chassis run/
start.
40A 2
12
Starter solenoid relay.
30A 2
13
Run start relay.
40A 2
14
Modified vehicle and stripped chassis
battery.
40A 2
15
Auxiliary air conditioning blower.
50A 2
16
Trailer tow battery charge.
50A 2
17
Trailer tow park feed.
Electric trailer brake.
30A 2
18
Trailer brake controller.
Auxiliary switch #1.
30A 2
19
Auxiliary switch #2.
30A 2
20
Fuel pump (6.2L).
20A 2
21
Not used.
—
22
Air conditioning clutch relay.
—
23
Horn relay (stripped chassis).
—
24
Run start relay.
—
25
Not used.
—
26
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Protected Component
Fuse Rating
Fuse or Relay
Number
Not used.
—
27
Back-up lamp.
20A 3
28
Air conditioning clutch.
10A 3
29
Brake on/off switch.
10A 3
30
Cluster battery (stripped chassis).
10A 3
31
Blower motor.
50A 2
32
Anti-lock brake system pump.
40A 2
33
Stripped chassis horn.
20A 2
34
Powertrain control module relay.
40A 2
35
Ignition switch (stripped chassis).
20A 2
36
Trailer tow left-hand side stop lamp and
direction indicator lamp relay.
—
37
Trailer tow right-hand side stop lamp and
direction indicator lamp relay.
—
38
Back-up lamp relay.
—
39
Blower motor relay.
—
40
Not used.
—
41
Diagnostic connector, fleet telematics
modem, and FordPass Connect (stripped
chassis).
15A
3
42
Fuel pump (6.8L).
20A 3
43
Auxiliary switch #3.
10A 3
44
Auxiliary switch #4.
15A 3
45
Powertrain control module keep alive
memory power.
10A 3
46
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Protected Component
Fuse Rating
Fuse or Relay
Number
Canister vent control valve.
Powertrain control module relay coil.
Anti-lock brake system relay coil.
40A 2
47
Trailer tow stop lamp and direction indic-
ator lamps.
20A 2
48
Wiper motor.
30A 2
49
Not used.
—
50
Cutaway.
20A 2
51
Modified vehicle and stripped chassis run/
start relay coil.
10A 3
52
Anti-lock brake system run/start feed.
10A 3
53
Fuel pump relay coil.
10A 3
54
Not used.
—
55
Not used.
—
56
Trailer tow park lamp.
20A 3
57
Trailer tow back-up lamp.
15A 3
58
Not used.
—
59
Not used.
—
60
Not used.
—
61
Auxiliary switch #2 relay.
—
62
Trailer tow battery charge.
30A 2
63
Not used.
—
64
Power point 2 (glove box).
20A 2
65
Power point 3 (cutaway B+).
20A 2
66
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Protected Component
Fuse Rating
Fuse or Relay
Number
Ignition switch feed.
20A
27
Audio mute (start).
5A
28
Cluster (except stripped chassis).
5A
29
Not used (spare).
5A
30
Not used (spare).
10A
31
Restraints module.
10A
32
Trailer brake controller.
10A
33
Not used (spare).
5A
34
Cutaway run/start.
10A
35
Passive anti-theft system radio frequency
module.
5A
36
Climate control.
10A
37
Stripped chassis #1 run/start.
Not used (spare).
20A
38
Radio.
20A
39
Not used (spare).
20A
40
Radio.
15A
41
Switch illumination.
Automatic dimming rear view mirror.
Power inverter.
Auxiliary switch.
10A
42
Stripped chassis instrument panel
connector #1.
10A
43
Trailer tow battery charge relay.
10A
44
Wipers.
5A
45
Stripped chassis engine connector 3.
Passenger airbag deactivation indicator.
7.5A
46
Windows accessory delay circuit breaker.
30A
47
Delayed accessory relay.
—
48
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Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 198).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone: A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
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