tow FORD E-350 2019 Repair Manual

Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when prompted
say:
Action and Description
Voice command
To receive directions to a location. Once you select your
destination, the system uploads your current vehicle location,
calculates a route based on current traffic conditions and
sends it back to your vehicle. After the route download is
complete, the phone call automatically ends. You then receive
audible and visual driving instructions as you travel toward
your destination.
Directions
To find a business or type of business. Select your destination,
the system uploads your current vehicle location, calculates
a route based on current traffic conditions and sends it back
to your vehicle. After the route download is complete, the
phone call automatically ends. You then receive audible and
visual driving instructions as you travel toward your destina-
tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-
tion, within business search.
Search near me
If you need further assistance in finding a location at any time
within a Directions or Business search and need to speak with
a live operator.
Operator
The live operator can assist you by searching for businesses
by name or by category, residential addresses by street
address or by name or specific street intersections.
The system may prompt you to speak with an operator when
it has difficulty matching your voice request. Operator Assist
is a feature of your SYNC Services subscription. For more
information on Operator Assist, visit www.SYNCMyRide.com/
support.
If you miss a turn, SYNC automatically asks if you want the
route updated. Say yes when prompted and the system sends
a new route to your vehicle.
Yes
*
* During an active route.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
274
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect U-joints.
Inspect frequently, service
as required
Replace rear axle fluid. See axle maintenance items under
Exceptions
.
Every 22,500 mi
(36,000 km)
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Proper Driver and Front Passenger Seating
Adjustment........................................................ 37
Driving Aids......................................................98
Driving Hints....................................................116
Driving Through Water
.................................117
DRL See: Daytime Running Lamps......................... 50
E
Economical Driving
.......................................116
Electromagnetic Compatibility..............294
Emission Law...................................................83 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........84
Tampering With a Noise Control System................................................................ 83
End User License Agreement.................296 SYNC End User License Agreement
(EULA).............................................................. 296
Engine Block Heater......................................76 Using the Engine Block Heater........................ 76
Engine Coolant Check................................144 Adding Coolant.................................................... 145
Coolant Change................................................... 147
Engine Coolant Temperature Management................................................... 148
Fail-Safe Cooling................................................. 147
Recycled Coolant............................................... 146
Severe Climates................................................... 147
Engine Emission Control
.............................83
Engine Immobilizer See: Passive Anti-Theft System..................... 45
Engine Oil Check...........................................143 Adding Engine Oil............................................... 143
Engine Oil Dipstick.......................................143
Engine Specifications - 6.2L
....................198
Drivebelt Routing................................................ 198
Engine Specifications - 6.8L....................198 Drivebelt Routing................................................ 199
Environment
......................................................15
Essential Towing Checks..........................108 Before Towing a Trailer...................................... 113
Hitches................................................................... 109
Launching or Retrieving a Boat or Personal Watercraft (PWC).......................................... 114
Safety Chains........................................................ 110
Trailer Brakes......................................................... 110Trailer Lamps.........................................................
113
Trailer Towing Connector................................ 109
When Towing a Trailer....................................... 113
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
.................................................51
Fold-Away Exterior Mirrors................................ 51
Power Exterior Mirrors......................................... 51
Telescoping Mirrors ............................................. 52
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire See: Changing a Road Wheel........................ 192
Floor Mats
.........................................................117
Ford Credit..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................274
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 275
Ford Protect Extended Service Plans (U.S. Only)................................................................... 274
Fuel and Refueling..........................................77
Fuel Consumption..........................................81 Advertised Capacity............................................. 81
Fuel Economy......................................................... 81
Fuel Quality - E85...........................................77 Choosing the Right Fuel - Flex Fuel
Vehicles................................................................ 77
Switching Between E85 and Gasoline.........78
Fuel Quality - Gasoline
.................................79
Choosing the Right Fuel..................................... 79
Fuel Shutoff
....................................................120
Fuses..................................................................131
Fuse Specification Chart.............................131
Passenger Compartment Fuse Panel........136
Power Distribution Box...................................... 131
G
Gauges...............................................................53 Battery Voltage Gauge....................................... 54
Engine Coolant Temperature Gauge............54
Fuel Gauge.............................................................. 53
Information Display............................................. 54
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Load Limit.........................................................99
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 103
Vehicle Loading - with and without a Trailer................................................................... 99
Locking and Unlocking
.................................42
Autolock Feature.................................................. 43
Autounlock Feature............................................. 43
Enabling or Disabling Autolock and Autounlock......................................................... 43
Illuminated Entry.................................................. 43
Power Door Locks................................................ 42
Remote Control..................................................... 42
Lug Nuts See: Changing a Road Wheel........................ 192
M
Maintenance
....................................................141
General Information........................................... 141
Manual Climate Control..............................66 Heater Only System............................................ 66
Manual Climate Control.................................... 66
Manual Seats
...................................................70
Manual Lumbar .................................................... 70
Moving the Seat Backward and Forward............................................................... 70
Recline Adjustment............................................. 70
Media Hub
......................................................224
Message Center See: Information Displays................................. 58
Mirrors See: Windows and Mirrors................................. 51
Mobile Communications Equipment......14
Motorcraft Parts - 6.2L...............................199
Motorcraft Parts - 6.8L
.............................200
N
Normal Scheduled Maintenance...........279
O
Oil Change Indicator Reset.......................144 Resetting the Oil Life Monitoring
System............................................................... 144Oil Check
See: Engine Oil Check....................................... 143
Opening and Closing the Hood................141
Ordering Additional Owner's Literature.......................................................129
Obtaining a French Owner ’s Manual..........129
P
Parking Aids.....................................................94
Parking Brake...................................................92
Passive Anti-Theft System
.........................45
SecuriLock®........................................................... 45
PATS See: Passive Anti-Theft System..................... 45
Perchlorate.........................................................11
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats.......................................................71 Recline Adjustment.............................................. 71
Power Steering Fluid Check......................152
Power Windows...............................................51 Accessory Delay..................................................... 51
One-Touch Down.................................................. 51
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 192
R
Rear Axle...........................................................90
Rear Passenger Climate Controls
...........68
Setting the Blower Motor Speed................... 68
Switching the Rear Climate Control On and Off........................................................................\
. 68
Rear View Camera.........................................94 Using the Rear View Camera System..........94
Rear View Camera See: Rear View Camera..................................... 94
Recommended Towing Weights
............105
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 108
Reduced Engine Performance
..................116
Refueling...........................................................80 Fuel Filler Cap......................................................... 81
Remote Control
..............................................39
Car Finder................................................................. 41
Changing the Remote Control Battery........40
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SYNC™ AppLink
™.....................................250
SYNC Mobile Apps............................................ 250
SYNC™............................................................225 General Information.......................................... 225
SYNC™ Troubleshooting
.........................262
T
Technical Specifications See: Capacities and Specifications.............198
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................126
Tire Care
...........................................................169
Glossary of Tire Terminology........................... 171
Information About Uniform Tire Quality Grading.............................................................. 169
Information Contained on the Tire Sidewall............................................................. 172
Temperature A B C............................................. 170
Traction AA A B C................................................ 170
Treadwear.............................................................. 170
Tire Pressure Monitoring System...........188 Changing Tires With a Tire Pressure
Monitoring System........................................ 189
Understanding Your Tire Pressure Monitoring System ....................................... 189
Tires See: Wheels and Tires...................................... 168
Towing a Trailer.............................................104 Load Placement................................................. 104
Towing the Vehicle on Four Wheels.......115 Emergency Towing.............................................. 115
Recreational Towing........................................... 115
Towing..............................................................104
Traction Control
..............................................93
Principle of Operation........................................ 93
Transmission Code Designation............202
Transmission....................................................87
Transporting the Vehicle............................123
U
Under Hood Overview................................142
USB Port
..........................................................224
Using Cruise Control.....................................96
Canceling the Set Speed................................... 97
Changing the Set Speed................................... 96
Resuming the Set Speed................................... 97Setting the Cruise Speed..................................
96
Switching Cruise Control Off........................... 97
Switching Cruise Control On........................... 96
Using Snow Chains
......................................187
Using SYNC™ With Your Media Player.............................................................252
Accessing Your Play Menu.............................. 257
Connecting Your Digital Media Player to the USB Port........................................................... 252
Media Menu Features....................................... 255
Media Voice Commands................................. 254
System Settings................................................. 259
What's Playing?................................................. 253
Using SYNC™ With Your Phone
............230
Accessing Features Through the Phone
Menu.................................................................. 234
Accessing Your Phone Settings.................... 239
Making a Call....................................................... 233
Pairing Subsequent Cell Phones.................. 231
Pairing Your Cell Phone for the First Time ........................................................................\
..... 230
Phone Options during an Active Call.........233
Phone Voice Commands................................. 231
Receiving Calls.................................................... 233
System Settings................................................. 240
Text Messaging................................................... 237
Using Traction Control.................................93 Switching the System Off ................................ 93
System Indicator Lights and Messages............................................................ 93
Using Voice Recognition............................227 Initiating a Voice Session................................. 227
System Interaction and Feedback..............228
Utilizing the Mediation/Arbitration Program (Canada Only)..........................127
V
Vehicle Care
...................................................160
General Information.......................................... 160
Vehicle Certification Label
.......................202
Vehicle Identification Number.................201
Vehicle Storage
.............................................165
Battery.................................................................... 166
Body........................................................................\
. 165
Brakes..................................................................... 166
Cooling system.................................................... 166
Engine..................................................................... 166
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Fuel system..........................................................
166
General................................................................... 165
Miscellaneous...................................................... 166
Removing Vehicle From Storage.................. 166
Tires........................................................................\
. 166
Ventilation See: Climate Control.......................................... 66
VIN See: Vehicle Identification Number.............201
Voice Control....................................................47
W
Warning Lamps and Indicators.................54 Airbag Warning Lamp......................................... 54
Anti-Lock Brake System Warning Lamp.................................................................... 55
Anti-Theft System............................................... 55
Battery...................................................................... 55
Brake System Warning Lamp.......................... 55
Check Fuel Cap..................................................... 55
Cruise Control Indicator..................................... 55
Direction Indicator................................................ 55
Engine Coolant Temperature Warning Lamp.................................................................... 55
Engine Oil................................................................ 55
Fasten Seatbelt Warning Lamp..................... 56
Headlamp High Beam Indicator..................... 56
Low Fuel Level Warning Lamp........................ 56
Low Tire Pressure Warning Lamp.................. 56
Powertrain Malfunction/Electronic Throttle Control................................................................ 56
Service Engine Soon........................................... 56
Tow Haul Indicator............................................... 57
Traction Control System................................... 56
Traction Control System Off............................ 56
Washer Fluid Check.....................................153
Washers See: Cleaning the Exterior............................... 160
See: Wipers and Washers................................. 48
Waxing..............................................................162
Wheel Nuts See: Changing a Road Wheel........................ 192
Wheels and Tires..........................................168 General Information.......................................... 168
Technical Specifications................................. 196
Windows and Mirrors.....................................51
Windshield Washers.....................................48 Windshield Wipers........................................48
Wiper Blades
See: Checking the Wiper Blades................... 155
Wipers and Washers.....................................48
326
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