steering FORD E SERIES 2018 Owners Manual

Introduction
About This Manual..........................................5
Symbols Glossary............................................5
Data Recording..................................................7
California Proposition 65..............................9
Perchlorate.........................................................9
Ford Credit..........................................................9
Replacement Parts Recommendation...........................................................................10
Special Notices...............................................10
Mobile Communications Equipment............................................................................12
Environment
Protecting the Environment.......................13
At a Glance
Instrument Panel Overview.......................14
Child Safety
General Information......................................15
Installing Child Restraints...........................16
Booster Seats.................................................20
Child Restraint Positioning.........................22
Seatbelts
Principle of Operation..................................25
Fastening the Seatbelts.............................26
Seatbelt Height Adjustment.....................27
Seatbelt Warning Lamp and IndicatorChime............................................................28
Child Restraint and SeatbeltMaintenance...............................................28
Seatbelt Extension.......................................29
Supplementary RestraintsSystem
Principle of Operation.................................30
Driver and Passenger Airbags....................31
Crash Sensors and Airbag Indicator.......36
Airbag Disposal..............................................36
Keys and Remote Controls
General Information on RadioFrequencies.................................................37
Remote Control..............................................37
Replacing a Lost Key or Remote Control..........................................................................39
Doors and Locks
Locking and Unlocking...............................40
Security
Passive Anti-Theft System........................43
Steering Wheel
Adjusting the Steering Wheel..................45
Voice Control..................................................45
Cruise Control.................................................45
Wipers and Washers
Windshield Wipers.......................................46
Windshield Washers....................................46
Lighting
General Information.....................................47
Lighting Control..............................................47
Instrument Lighting Dimmer....................48
Daytime Running Lamps...........................48
Direction Indicators......................................48
Windows and Mirrors
Power Windows............................................49
Exterior Mirrors...............................................49
Interior Mirror..................................................50
Sun Visors........................................................50
Instrument Cluster
Gauges...............................................................51
Warning Lamps and Indicators................52
1
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Table of Contents

Audible Warnings and Indicators............55
Information Displays
General Information.....................................56
Information Messages.................................61
Climate Control
Manual Climate Control.............................64
Hints on Controlling the Interior Climate..........................................................................65
Rear Passenger Climate Controls...........66
Seats
Sitting in the Correct Position..................68
Head Restraints.............................................68
Manual Seats.................................................69
Power Seats....................................................69
Auxiliary Power Points
Auxiliary Power Points..................................71
Starting and Stopping theEngine
General Information.....................................73
Ignition Switch................................................73
Starting a Gasoline Engine.........................73
Engine Block Heater.....................................75
Fuel and Refueling
Safety Precautions.......................................76
Fuel Quality - E85.........................................76
Fuel Quality - Gasoline................................78
Running Out of Fuel.....................................78
Refueling...........................................................79
Fuel Consumption........................................80
Engine Emission Control
Emission Law..................................................82
Catalytic Converter.......................................83
Transmission
Automatic Transmission............................86
Rear Axle
Limited Slip Differential.............................89
Brakes
General Information....................................90
Hints on Driving With Anti-Lock Brakes..........................................................................90
Parking Brake...................................................91
Traction Control
Principle of Operation.................................92
Using Traction Control................................92
Parking Aids
Rear View Camera........................................93
Cruise Control
Principle of Operation.................................95
Using Cruise Control....................................95
Driving Aids
Steering............................................................96
Load Carrying
Load Limit........................................................97
Towing
Towing a Trailer............................................102
Trailer Sway Control...................................103
Recommended Towing Weights...........103
Essential Towing Checks..........................107
Towing the Vehicle on Four Wheels......113
Driving Hints
Breaking-In......................................................114
Reduced Engine Performance.................114
2
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Table of Contents

Economical Driving......................................114
Driving Through Water................................115
Floor Mats........................................................115
Roadside Emergencies
Roadside Assistance...................................117
Hazard Flashers............................................118
Fuel Shutoff....................................................118
Jump Starting the Vehicle.........................119
Transporting the Vehicle............................121
Customer Assistance
Getting the Services You Need...............122
In California (U.S. Only).............................123
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................124
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................125
Getting Assistance Outside the U.S. andCanada........................................................125
Ordering Additional Owner's Literature.........................................................................126
Reporting Safety Defects (U.S. Only)..........................................................................127
Reporting Safety Defects (Canada Only)..........................................................................127
Fuses
Fuse Specification Chart..........................129
Changing a Fuse...........................................137
Maintenance
General Information...................................139
Opening and Closing the Hood..............139
Under Hood Overview...............................139
Engine Oil Dipstick.......................................141
Engine Oil Check...........................................141
Oil Change Indicator Reset......................142
Engine Coolant Check...............................142
Automatic Transmission Fluid Check.........................................................................146
Brake Fluid Check........................................149
Power Steering Fluid Check....................150
Washer Fluid Check....................................150
Changing the 12V Battery..........................151
Checking the Wiper Blades......................152
Changing the Wiper Blades.....................152
Adjusting the Headlamps.........................153
Removing a Headlamp..............................154
Changing a Bulb...........................................154
Bulb Specification Chart..........................156
Changing the Engine Air Filter................158
Vehicle Care
General Information...................................159
Cleaning Products.......................................159
Cleaning the Exterior..................................159
Waxing..............................................................161
Cleaning the Engine.....................................161
Cleaning the Windows and Wiper Blades..........................................................................161
Cleaning the Interior...................................162
Cleaning the Instrument Panel andInstrument Cluster Lens.......................162
Repairing Minor Paint Damage..............163
Cleaning the Wheels..................................163
Vehicle Storage............................................164
Wheels and Tires
General Information...................................166
Tire Care..........................................................167
Using Snow Chains.....................................185
Tire Pressure Monitoring System..........186
Changing a Road Wheel...........................189
Technical Specifications...........................192
Capacities and Specifications
Engine Specifications - 6.2L...................194
Engine Specifications - 6.8L...................194
Motorcraft Parts - 6.2L..............................195
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Table of Contents

Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain this
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E270969

data only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 219).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court order
8
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction

INSTRUMENT PANEL OVERVIEW
Air vent.A
Direction indicators. SeeDirection Indicators (page 48).Wiper lever. See Wipers andWashers (page 46).
B
Instrument cluster. SeeInstrument Cluster (page 51).C
Tow haul. See AutomaticTransmission (page 86).D
Auxiliary switches. SeeAuxiliary Switches (page 266).E
Audio unit. See Audio Unit(page 210).F
Traction control. See UsingTraction Control (page 92).G
Climate control. See ClimateControl (page 64).H
Cruise control. See CruiseControl (page 95).I
Ignition. See Ignition Switch(page 73).J
Horn.K
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 45).
L
Cruise control. See CruiseControl (page 95). Voicecontrol. See Voice Control(page 45).
M
Lighting control. See LightingControl (page 47).N
14
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
At a GlanceE254406

ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheelwhen your vehicle is moving.
1. Pull and hold the steering wheelrelease lever.
2. Adjust the steering wheel to theposition you desire, then release thelever.
VOICE CONTROL (If Equipped)
Press to select or deselect voice control.See your SYNC information.
CRUISE CONTROL (If Equipped)
See Cruise Control (page 95).
45
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Steering WheelE161517
12 E193397 E161518

SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position orwith the seatback reclined too farcan take weight off the seat cushionand affect the decision of the passengersensing system, resulting in serious injuryor death in the event of a crash. Always situpright against your seat back, with yourfeet on the floor.
Do not recline the seatback as thiscan cause the occupant to slideunder the safety belt, resulting inserious injury in the event of a crash.
Do not place objects higher than theseatback to reduce the risk of seriousinjury in the event of a crash or duringheavy braking.
When you use them properly, the seat,head restraint, safety belt and airbags willprovide optimum protection in the eventof a crash.
We recommend that you follow theseguidelines:
•Sit in an upright position with the baseof your spine as far back as possible.
•Do not recline the seatback more than30 degrees.
•Adjust the head restraint so that thetop of it is level with the top of yourhead and as far forward as possible.Make sure that you remaincomfortable.
•Keep sufficient distance betweenyourself and the steering wheel. Werecommend a minimum of 10 in(25 cm) between your breastbone andthe airbag cover.
•Hold the steering wheel with your armsslightly bent.
•Bend your legs slightly so that you canpress the pedals fully.
•Position the shoulder strap of thesafety belt over the center of yourshoulder and position the lap straptightly across your hips.
Make sure that your driving position iscomfortable and that you can maintain fullcontrol of your vehicle.
HEAD RESTRAINTS
68
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
SeatsE68595 E190815

Before starting the engine check thefollowing:
•Make sure all occupants have fastenedtheir safety belts.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the transmission is in park(P) or neutral (N).
•Turn the ignition key to the on position.
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to the start position tostart the engine. Release the key whenthe engine starts.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:If you cannot start the engine on thefirst try, wait for a short period and try again.
Failure to Start
If you cannot start the engine after threeattempts, wait 10 seconds and follow thisprocedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal andhold it there.
3. Start the engine.
Stopping the Engine When YourVehicle is Stationary
1. Shift into park (P) or neutral (N).
2. Turn the key to the off position.
3. Apply the parking brake.
Stopping the Engine When YourVehicle is Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
1. Put the transmission into neutral (N)and use the brakes to bring your vehicleto a safe stop.
2. When your vehicle has stopped, shiftinto park (P) or neutral (N) and switchthe ignition off.
3. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods of time, werecommend that you do one of thefollowing:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
74
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Starting and Stopping the Engine

Tow/Haul Mode
To activate tow/haul, press thebutton on the gearshift lever.The TOW HAUL indicator lightilluminates in the instrument cluster.
The tow/haul feature:
•Delays upshifts to reduce the frequencyof transmission shifting.
•Provides engine braking in all forwardgears, which slows your vehicle andassists you in controlling your vehiclewhen descending a slope.
•Depending on driving conditions andload conditions, may downshift thetransmission, slow your vehicle andcontrol your vehicle speed whendescending a hill, without pressing theaccelerator pedal. The amount ofdownshift braking provided will varybased upon the amount you press thebrake pedal.
The tow/haul feature improvestransmission operation when towing atrailer or a heavy load. All transmissiongear ranges are available when usingtow/haul.
To deactivate the tow/haul feature andreturn to normal driving mode, press thebutton on the gearshift lever again. TheTOW HAUL light deactivates. Tow/haulalso deactivates when you power downyour vehicle.
WARNING
Do not use tow/haul when the roadsurface is slippery. Failure to followthis instruction could result in theloss of control of your vehicle.
Brake-Shift Interlock
WARNINGS
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully apply the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:Do not drive your vehicle until youverify that the brake lamps are working.
Your vehicle has a brake-shift interlockfeature that prevents the gearshift leverfrom moving from park (P) when theignition is in the 3 (on) position and thebrake pedal is not pressed.
If you cannot move the gearshift lever outof park (P) position with the ignition in the4 (on) position and the brake pedalpressed, a malfunction may have occurred.It is possible that a fuse has blown or yourvehicle’s brake lamps are not operatingproperly. See Fuse Specification Chart(page 129).
If the fuse is not blown and the brakelamps are working properly, the followingprocedure allows you to move the gearshiftlever from park (P):
1. Apply the parking brake and turn theignition on.
2.Use a screwdriver to remove the lowertrim panel under the steering column.Make sure not to disturb the wires onthe electrical connector.
3. Locate the brake-shift interlocksolenoid underneath the steeringcolumn.
87
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
TransmissionE161509