steering FORD E SERIES 2018 User Guide

GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out and shouldbe inspected by an authorized dealer. If thevehicle has continuous vibration or shudderin the steering wheel while braking, thevehicle should be inspected by anauthorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 163).
See the Instrument Clusterchapter for information on thebrake system warning light.
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Turn the engine off, shift thetransmission into park (P), apply theparking brake, and then inspect theaccelerator pedal for any interferences. Ifnone are found and the condition persists,have your vehicle towed to the nearestauthorized dealer.
Hydraulic brake booster system(Hydroboost or Hydromax)
The Hydroboost and Hydromax systemsreceive fluid pressure from the powersteering pump to provide power assistduring braking.
The Hydromax booster receives backuppressure from the reserve system electricpump whenever the fluid in the powersteering system is not flowing. When theengine is off, the pump will turn on if thebrake pedal is applied, or if the ignition isturned to the on position.
The sound of the pump operating may beheard by the driver, but this is a normalcharacteristic of the system.
The reserve system provides reducedbraking power, so the vehicle should beoperated under these conditions withcaution, and only to seek service repair andremove the vehicle from the roadway.
Note:For Hydromax-equipped vehiclesoperating under normal conditions, the noiseof the fluid flowing through the booster maybe heard whenever the brake is applied. Thiscondition is normal. Vehicle service is notrequired.
If braking performance or pedal responsebecomes very poor, even when the pedalis strongly pressed, it may indicate thepresence of air in the hydraulic system orleakage of fluid. Stop the vehicle safely assoon as possible and seek serviceimmediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
90
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
BrakesE144522

PRINCIPLE OF OPERATION
Cruise control lets you maintain a setspeed without keeping your foot on theaccelerator pedal. You can use cruisecontrol when your vehicle speed is greaterthan 20 mph (30 km/h).
USING CRUISE CONTROL (If
Equipped)
WARNINGS
Do not use cruise control on windingroads, in heavy traffic or when theroad surface is slippery. This couldresult in loss of vehicle control, seriousinjury or death.
When you are going downhill, yourvehicle speed could increase abovethe set speed. The system does notapply the brakes.
To help the system to maintain the setspeed when going downhill, downshift toa lower gear.
The cruise controls are on the steeringwheel.
Switching Cruise Control On
Press ON.
The indicator appears in theinformation display.
Setting the Cruise Speed
1. Drive to your preferred speed.
2. Press SET ACCEL.
3. Take your foot off the acceleratorpedal.
Changing the Set Speed
•Press the accelerator or brake pedaluntil you reach your preferred speed.Press SET ACCEL.
•Press SET ACCEL to increase the setspeed in small increments.
•Press and hold SET ACCEL to increasethe set speed. Release the buttonwhen you reach your preferred speed.
•Press COAST to decrease the setspeed in small increments.
•Press and hold COAST to decrease theset speed. Release the control whenyou reach your preferred speed.
Note:If you accelerate by pressing only theaccelerator pedal, the set speed does notchange. When you release the acceleratorpedal, your vehicle returns to the speed thatyou previously set.
Canceling the Set Speed
Tap the brake pedal to cancel the setspeed.
Note:The system remembers the setspeed.
Resuming the Set Speed
Press RES.
Switching Cruise Control Off
Press OFF when the system is in standbymode, or switch the ignition off.
Note:You erase the set speed when youswitch the system off.
95
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Cruise Control (If Equipped)E161518 E71340

STEERING
To help prevent damage to the powersteering system:
•Never hold the steering wheel at itsfurthest turning points (until it stops)for more than three to five secondswhen the engine is running.
•Do not operate the vehicle with a lowpower steering pump fluid level (belowthe MIN mark on the reservoir).
•Some noise is normal during operation.If excessive, check for low powersteering pump fluid level beforeseeking service by your dealer.
•Heavy or uneven efforts may be causedby low power steering fluid. Check forlow power steering pump fluid levelbefore seeking service by your dealer.
•Do not fill the power steering pumpreservoir above the MAX mark on thereservoir, as this may result in leaksfrom the reservoir.
If the power steering system breaks down(or if the engine is turned off), you cansteer the vehicle manually, but it takesmore effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
If any steering components are serviced orreplaced, install new fasteners (many arecoated with thread adhesive or haveprevailing torque features which may notbe re-used). Never re-use a bolt or nut.Torque fasteners to specifications.
A high crown in the road or high crosswindsmay also make the steering seem towander or pull.
96
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Driving Aids

When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with RSC, this systemmay turn on during typical corneringmaneuvers with a heavily loaded trailer.This is normal. Turning the corner at aslower speed while towing may reducethis tendency.
•If you are towing a trailer frequently inhot weather, hilly conditions, at thegross combined weight rating (or anycombination of these factors), considerrefilling your rear axle with syntheticgear lubricant. See Capacities andSpecifications (page 194).
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission inposition P.
4. Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. A"temporary" spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
112
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Towing

Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into Neutral (N). If you cannotshift into Neutral (N), you may need tooverride the transmission. SeeTransmission (page 86).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 64).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
113
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Towing

•Reduce the use of air conditioning andheat.
•Avoid using speed control in hillyterrain.
•Do not rest your foot on the brakepedal while driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the wheelhubs.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
WARNINGS
Use a floor mat designed to fit thefootwell of your vehicle that does notobstruct the pedal area. Failure tofollow this instruction could result in theloss of control of your vehicle, personalinjury or death.
Pedals that cannot move freely cancause loss of vehicle control andincrease the risk of serious personalinjury.
Secure the floor mat to bothretention devices so that it cannotslip out of position and interfere withthe pedals. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
Do not place additional floor matsor any other covering on top of theoriginal floor mats. This could resultin the floor mat interfering with theoperation of the pedals. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
Always make sure that objectscannot fall into the driver foot wellwhile your vehicle is moving. Objectsthat are loose can become trapped underthe pedals causing a loss of vehicle control.
115
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Driving HintsE176913

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
If you require more information, pleaserefer to the coverage section of yourwarranty guide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is on thesteering column. Use it when your vehicleis creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note: In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
118
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Roadside EmergenciesE161463

Windshield washer fluidreservoir: See Washer FluidCheck (page 150).
A
Engine oil filler cap: See EngineOil Check (page 141).B
Automatic transmission fluiddipstick: See AutomaticTransmission Fluid Check(page 146).
C
Air filter assembly: SeeChanging the Engine Air Filter(page 158).
D
Engine oil dipstick: See EngineOil Dipstick (page 141).E
Brake fluid reservoir: See BrakeFluid Check (page 149).F
Engine coolant reservoir: SeeEngine Coolant Check (page142).
G
Power steering fluid reservoir:See Power Steering FluidCheck (page 150).
H
Battery: See Changing the 12VBattery (page 151).I
140
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
MaintenanceE197500

Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 194).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap when the engine is running orhot.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
145
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Maintenance

WARNINGS
Only use brake fluid from a sealedcontainer. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage or failure. Failure to adhere to thiswarning could result in the loss of vehiclecontrol, serious personal injury or death.
Do not allow the fluid to touch yourskin or eyes. If this happens, rinse theaffected areas immediately withplenty of water and contact your physician.
A fluid level between the MAX andMIN lines is within the normaloperating range and there is no needto add fluid. A fluid level not in the normaloperating range could compromise theperformance of the system. Have yourvehicle checked immediately.
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 194).
POWER STEERING FLUID
CHECK
WARNINGS
A fluid level between the MAX andMIN lines is within the normaloperating range and there is no needto add fluid. A fluid level not in the normaloperating range could compromise theperformance of the system.
For E-350 and E-450 vehicles withthe Hydro-Boost Brake System, donot press the brake pedal after theengine has been turned off. Pressing thebrake pedal after the engine has beenturned off will give a false power steeringfluid level reading.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 199).
To top up the power steering fluid level dothe following.
1. Start the engine and let it run until itreaches normal operating temperature.
2. Make sure the fluid is within the MINand MAX range.
3. If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 194).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
150
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Maintenance